Nokia 6638 User Manual page 121

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blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan
Horses, cancelbots or damage caused by the connection to other products not recommended for interconnection by Nokia.
c)
Nokia was not advised in writing by the Consumer of the alleged defect or malfunction of the Product within fourteen
(14) days after the expiration of the applicable limited warranty period.
d)
The Product serial number plate or the enhancement data code has been removed, defaced or altered.
e)
The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by
the external antenna, or viruses or other software problems introduced into the Product.
8
Nokia does not warrant uninterrupted or error-free operation of the Product. If a problem develops during the limited
warranty period, the Consumer shall take the following step-by-step procedure:
a)
The Consumer shall return the Product to the place of purchase for repair or replacement processing.
b)
If "a" is not convenient because of distance (more than 50 miles) or for other good cause, the Consumer shall ship the
Product prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c)
The Consumer shall include a return address, daytime phone number and/or fax number, complete description of the
problem, proof of purchase and service agreement (if applicable). Expenses related to removing the Product from an
installation are not covered under this limited warranty.
d)
The Consumer will be billed for any parts or labor charges not covered by this limited warranty. The Consumer will be
responsible for any expenses related to reinstallation of the Product.
e)
Nokia will repair the Product under the limited warranty within 30 days after receipt of the Product. If Nokia cannot
perform repairs covered under this limited warranty within 30 days, or after a reasonable number of attempts to repair the
same defect, Nokia at its option, will provide a replacement Product or refund the purchase price of the Product less a
reasonable amount for usage. In some states the Consumer may have the right to a loaner if the repair of the Product takes
more than ten (10) days. Please contact the Customer Service Center at Nokia at the telephone number listed at the end of
this warranty if you need a loaner and the repair of the Product has taken or is estimated to take more than ten (10) days.
f)
If the Product is returned during the limited warranty period, but the problem with the Product is not covered under the
terms and conditions of this limited warranty, the Consumer will be notified and given an estimate of the charges the
Consumer must pay to have the Product repaired, with all shipping charges billed to the Consumer. If the estimate is refused,
Copyright © 2005 Nokia. All rights reserved.
121

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