Polycom SoundPoint IP 501 Quick User Manual

®
SoundPoint IP 501
Quick User Guide
Basic Phone Features
Customizing Your Phone
Applies to phones running SIP 2.2 or
later.
For detailed information please consult
the comprehensive SoundPoint IP 501
User Guide available at:
www.polycom.com/support/voicedocum
entation
©2007 Polycom, Inc. All rights reserved.
Polycom, the Polycom logo and SoundPoint are registered
trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice.
SoundPoint IP 501 Quick User Guide. 1725-11515-001 Rev. C 7/2007
BASIC PHONE FEATURES
PLACING A CALL
Using the Handset :
Pick up the handset a nd dial the
number or dial the number first, a nd
then pick up the handset.
Using the hands-free Speakerphone :
1. With the handset on-hook, press:
- any assigned line key, or
- the NewCall soft key.
2. Dial the number.
Or dial the number, and then press the
Dial soft key.
Using the optional Headset:
1. With the headset connected , press:
- any assigned line key, or
- the NewCall soft key.
2. Press .
3. Dial the desired number.
Or dial the number, and then press .
During a call, you can alternate
between handset, headset, or h ands-
free modes by pressing the or
keys, or picking up the handset.
A NSWERING A CALL
Using the Handset:
Pick up the handset.
Using the Speakerphone:
Press:
, or
-
t he li ne key, or
-
the Ans wer soft key.
-
Using the option al Headset:
Press .
Incoming calls may be ignored by
pressing the Reject soft key or
during ringing.
ENDING A CALL
Using the Handse t:
Hang up or press the EndCall soft key.
Using the Speakerphone:
Press or the EndCall so ft key.
Using the optional Headset :
Press or the EndCall soft key.
MICR OP HONE MUTE
During a call, press . Mute applies to
all modes: handset, headset, and
hands-free. You can hear all other
parties while Mute is enabled.
To turn off Mute, press again.
CALL HOLD AND RESUME
1. During a call, press or t he Hold
soft key.
2. Press again, the Resume soft
key, or the li ne key to retrieve the call .
L OCAL CONFERENCE CALLS*
To create a three-way conferenc e
call:
1. Call the first party.
2. Press or the Confrnc soft key
to create a ne w call (the active call is
placed on hold).
3. Place a call to the second party.
4. When the second party answers ,
press or the Confrnc soft ke y
again to join all parties in the
conference.
When a conference has been
established, pressing the Split soft key
will split the conference into two calls
on hold.
Placing the call on hold on the
conference originator's phone will
place the entire conference on hold .
A conference may be created at any
time between an active call and a cal l
on hold (on the same or another line)
by pressing the Join soft key.
Ending the call on the conferen ce
originator's phone will allow the ot her
parties to continue the conference.
______
* - Confere ncing is an optional feature that must be
configured on the call server. Particulars and menu
options ma y vary.
CALL TRANSFER
1. During a call, press or the
T rnsfer soft key (the active call is
placed on hold).
2. Place a call to the n umber to whic h
you want to transfer the call.
3. After speaking with the second party,
press or the Trnsfer soft key to
complete the transfer.
Press the Blind soft key to transfer the
call without speaking to the second
party.
Transfer may be cancelled during
establishment by pressing the Cancel
soft key. The original call is resumed.
CALL FORWARDING
T o enable call forwarding:
1 . Press the Forward soft key from the
phone's idle display or press
and select Features and Forward.
2. Select a Forwarding Type from
Always, No Answer, and Busy.
3. For all types, enter a number to
forward all future calls to.
4. For No Answer, enter the num ber of
rings before forwarding.
5. Press the Enable soft key to co nfirm
Call Forwarding. A moving arrow icon
appears for that line to confirm Call
Forwarding is enabled
To disable call forwarding:
1. Press the Forward soft key from the
p hone's idle display or press
and select Features and Forward.
2. Select a Forwarding Type from
Always, No Answer, and Busy.
3. Press the Disable soft key.
Call forwarding is not available on
shared lines.
If call forwarding is configured on t he
call server (invoked using * code di aling
or from a PC -based application), then
particulars and menu options may var y.
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