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13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 Introduction
The start of the appliance does not occur
or it stops during operation.
First try to find a solution to the problem
(refer to the table). If not, contact the
Authorised Service Centre.
With some problems, the acoustic
signals operate and the display shows
an alarm code:
• Check the tap - The appliance does
not fill with water properly.
• Check drain filter - The appliance
does not drain the water.
• Check the door - The appliance door
is open or not closed correctly.
If the appliance is
overloaded, remove
some items from the
drum and/or keep
pressed the door and
touch the Start/Pause
button at the same time
until the indicator
stops flashing (see the
following picture).
13.2 Possible failures
Problem
The programme does
not start.
The appliance does not
fill with water properly.
• Water safety alert - The anti-flood
• Unstable mains supply - The mains
• Detergent overdosing - Reduce the
Possible solution
Make sure that the mains plug is connected to the mains
socket.
Make sure that the appliance door is closed.
Make sure that there is not a damaged fuse in the fuse
box.
Make sure that the Start/Pause has been pressed.
If the delay start is set, cancel the setting or wait for the
end of countdown.
Deactivate the Child Lock function if it is on.
Make sure that the water tap is open.
device is on. Disconnect the
appliance. Close the water tap.
Contact the Authorised Service
Centre.
supply is unstable. Wait until the
mains supply is stable.
detergent quantity.
WARNING!
Deactivate the appliance
before you do the checks.