Troubleshooting Problems - Polaroid izone300 User Manual

The troubleshooting guide is designed to help you. If problems
continue, please contact customer support. Details are provided under
"Getting Help".
Symptom
I receive an error message
when I am installing the
Polaroid izone300™ camera
driver.
I cannot upload images to
my computer.
I cannot run the Polaroid
izone300™ camera driver".
My CD Installation wizard
does not work.
I get a blurred image when
uploading my images to my
computer.
70

11 Troubleshooting Problems

Problem
Polaroid izone300™ camera
driver" does not load.
Connection failure.
Incorrect driver type.
Conflict with another camera
driver or capture device.
The auto installation file is
switched off or the CD-ROM is
disconnected.
There may be a momentary delay
between pressing the shutter
button and the actual exposure.
Polaroid izone300™ Digital Camera User Guide
Solution
Shut down all other applications and
attempt to reinstall the driver.
Check to see if the USB controller in your
BIOS if it is activated. Please refer to
Polaroid website for how to active USB
controller in BIOS.
Check all cable connections are secured.
Set the camera's driver type to the Mass
Storage mode.
If you have another camera installed on
your computer, remove it and it's driver
completely from your system to avoid
conflicting with your izone300™.
Go to the computer desktop. Right click on
"My Computer". Click "Properties". Select
"Device Manager". Double click on "CD-
ROM", double click on "CD-R (normally the
manufacturer's name. Click on "Settings".
Ensure both "Auto insert notification" and
the "disconnect" are ticked. If you change
the settings the computer will ask you to
restart your PC. Click "Yes".
Hold your izone300™ camera steady
until you hear a beep which indicates the
exposure is completed.
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