EverFocus EPRO NVR Series User Manual
EverFocus EPRO NVR Series User Manual

EverFocus EPRO NVR Series User Manual

16/32 channels embedded nvr with 2/4 hdds

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EPRO NVR Series
16/32 Channels Embedded NVR with 2/4 HDDs
User's Manual
EPRO NVR 32
EPRO NVR 16
Copyright © EverFocus Electronics Corp.
Release Date: May, 2017

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Summary of Contents for EverFocus EPRO NVR Series

  • Page 1 EPRO NVR Series 16/32 Channels Embedded NVR with 2/4 HDDs User’s Manual EPRO NVR 32 EPRO NVR 16 Copyright © EverFocus Electronics Corp. Release Date: May, 2017...
  • Page 2 All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by any means without written permission of the EverFocus Electronics Corporation. Windows is a registered trademark of the Microsoft Corporation.
  • Page 3 Safety Precautions  Refer all work related to the installation of this product to qualified service personnel or system installers.  Do not block the ventilation openings or slots on the cover.  Do not drop metallic parts through slots. This could permanently damage the appliance. Turn the power off immediately and contact qualified service personnel for service.
  • Page 4 All operating and use instructions should be followed. Cleaning  Unplug the unit from the outlet before cleaning. Do not use liquid cleaners, abrasive or aerosol cleaners. Use a damp cloth for cleaning. Attachments  Do not use attachments not recommended by the product manufacturer as they may cause hazards.
  • Page 5 This Product is RoHS compliant. Your EverFocus product is designed and manufactured with high quality materials and components which can be recycled and reused. This symbol means that electrical and...
  • Page 6: Table Of Contents

    TABLE OF CONTENTS Introduction ........................1 Features .......................... 1 Packing List ........................2 Dimensions ........................2 Front Panel ........................3 Rear Panel ........................4 Connection and Installation.................... 6 Hard Disk Installation ...................... 6 2.1.1 Hard Disk Compatibility List ..................9 Rack Mount ........................
  • Page 7 4.1.1.4.1 Motion ....................... 49 4.1.1.4.2 Alarm ........................50 4.1.2 Record Search ......................52 4.1.2.1 General ........................52 4.1.2.1.1 Playback Mode ....................53 4.1.2.2 Events ........................55 4.1.2.2.1 Backup ........................ 57 4.1.3 Device ........................58 4.1.3.1 HDD ........................... 58 4.1.3.2 PTZ ..........................59 4.1.4 System ........................
  • Page 8 5.4.2.3 Main Stream ......................89 5.4.2.4 Sub Stream ........................ 89 5.4.3 Network ........................90 5.4.3.1 Network ........................90 5.4.3.2 Email .......................... 91 5.4.3.2.1 Email Schedule ....................92 5.4.3.3 DDNS ......................... 93 5.4.3.4 RTSP .......................... 97 5.4.4 Alarm ......................... 98 5.4.4.1 Motion ........................98 5.4.4.2 Alarm ........................
  • Page 9: Introduction

    Web interface. Furthermore, you can use EverFocus Mobile Applications, MobileFocus, to remotely view the camera streams from the NVR through your handheld devices; or use EverFocus Genie XMS central management system for remote management. You can also use EverFocus EF- Reader to back up recordings from the NVRs.
  • Page 10: Packing List

    Note: 1. Equipment configurations and supplied accessories vary by country. Please consult your local EverFocus office or agents for more information. Please also keep the shipping carton for possible future use. 2. Contact the shipper if any items appear to have been damaged in the shipping process.
  • Page 11: Front Panel

    EPRO NVR Series EPRO NVR 16 1.4 Front Panel EPRO NVR 32 EPRO NVR 16 No. Name Description Power: When power is on, the LED will continue lighting in green. LED Indicator HDD: When power is on, the LED will continue lighting in red. When HDD is reading/writing data, the LED will flashes red.
  • Page 12: Rear Panel

    EPRO NVR Series 1.5 Rear Panel EPRO NVR 32 ALARM RS485 N O 1 C O M 1 13 14 15 16 N O 2 C O M 2 N O 3 C O M 3 10 11 12 N O 4 C O M 4 G No.
  • Page 13 EPRO NVR Series EPRO NVR 16 No. Name Description Connects to a line-in audio input devices, such as microphones. Note that the microphone with a (built-in) amplifier and external power Line In supply are required. The microphone audio source can be output to the speakers on the client PC through NVR Web browser (The function is currently reserved).
  • Page 14: Connection And Installation

    EPRO NVR Series Chapter 2. Connection and Installation 2.1 Hard Disk Installation EPRO NVR 32 You can install up to four 3.5” HDDs inside the NVR for recording videos. The maximum capacity of each HDD is up to 6TB. Make sure the NVR is power-off.
  • Page 15 EPRO NVR Series Find the internal power cable, and connect the internal power cable to the HDD. Note: The internal power cable is connected to the Main board inside the NVR. The power cable features multiple connectors, which can be used to connect up to four HDDs.
  • Page 16 EPRO NVR Series EPRO NVR 16 You can install up to two 3.5” HDDs inside the NVR for recording videos. The max. capacity of each HDD is up to 6TB. Make sure the NVR is power-off. Unscrew the 8 housing screws on the NVR (2 on both sides and 4 on the rear side), and remove the housing from the NVR.
  • Page 17: Hard Disk Compatibility List

    Pack). Note the screws should be inserted from the outside of the bottom case. Screw the housing back to the NVR. 2.1.1 Hard Disk Compatibility List Please go to the product page (Download) on EverFocus’ Website www.everfocus.com.tw see the latest Hard Disk Compatibility List. It’s recommended to use the hard disk models listed in the Hard Disk Compatibility List to ensure your hard disks will be compatible.
  • Page 18: Basic Connection

    EPRO NVR Series 2.3 Basic Connection The instructions below describe the basic connection to the NVRs. EPRO NVR 32 ALARM RS485 N O 1 C O M 1 13 14 15 16 N O 2 C O M 2 N O 3 C O M 3...
  • Page 19 EPRO NVR Series  EPRO NVR 16: Use a standard RJ-45 CAT5 Ethernet cable to connect the LAN port of the NVR to the network. 4. To view videos at local site, connect a monitor to the HDMI or VGA port using the HDMI or VGA cable supplied by the monitor manufacturer.
  • Page 20: Alarm I/O

    EPRO NVR Series 2.3.1 Alarm I/O The NVR provides alarm I/O and RS-485 connections. Please refer to the image below for PIN assignment. EPRO NVR 32 provides 16 alarm inputs, 4 alarm outputs and 1 RS-485. The KB (Keyboard) function is currently reserved.
  • Page 21: Accessing The Web Interface Of Nvr

    EPRO NVR Series Accessing the Web Interface of NVR You can look up the IP address and access the Web interface of the DVR using the IP Utility (IPU) program, which is included in the software CD. The IP Utility can also be downloaded from EverFocus’...
  • Page 22 EPRO NVR Series b. Type the Username and Password. Click the OK button, the status of the selected camera will display Login. Note: 1. The default user ID is admin and the default password is 11111111. 2. If you select more than one DVRs that have the same user ID / password, you will be able to log in several DVRs at once.
  • Page 23 EPRO NVR Series Note for the first time login:  When the Plug-in blocked appears on the browser, click Allow… and then click Allow and Remember. Reload the webpage and you should see the remote live view page now. If you encounter the following problem or still can’t access the remote Web interface, please follow the instructions below: ...
  • Page 24 EPRO NVR Series  If you are unable to backup or record during remote operation, you may need to turn off the firewall and turn User Account Control off. To turn User Account Control off, on the computer, click Start > Control Panel > System and Security >...
  • Page 25: Getting Started

    EPRO NVR Series Chapter 3. Getting Started After pressing the power switch to turn on the NVR, the NVR will enter the System Initialization process. When the process is done, the Login window will display. Input the Device ID / User Name and Password.
  • Page 26: Restart The Nvr

    EPRO NVR Series To turn off the power, right-click on the Live View window to bring up the OSD Root Menu and then click Shutdown, the below Shutdown widow appears. Input the User Name, Password and then click the Shutdown button to shutdown the NVR.
  • Page 27: Startup Wizard

    EPRO NVR Series 3.3 Startup Wizard The Startup Wizard will guide you through some basic settings for the NVR. Please follow the on- screen instructions to proceed. 1. Click the Next button to start with the Startup Wizard. Note: You can check “Do not show this window next time” if you do not want to run the Startup Wizard to make any settings when you restart the NVR next time.
  • Page 28 EPRO NVR Series Note: 1. Please connect the HDDs to the system in advance. 2. Clicking the Format HDD button will effectively erase the entire data in the HDD! If you do not want to format the HDD, click the Next button to proceed.
  • Page 29 EPRO NVR Series 5. Configure the recording schedule. Click Next to proceed. 6. Configure the general system settings. Click Save to save the settings. 7. Click OK to complete the Startup Wizard.
  • Page 30 EPRO NVR Series 8. After clicking the OK button, the system will enter the Live View window (refer to 3.2 Live View Window). Now you can start using the NVR. Note: 1. If no HDD has been connected to the system, a warning message will pop-up. Click X to close the warning message.
  • Page 31: Live View Window

    EPRO NVR Series 3.4 Live View Window Name Description If the HDDs have been connected to the system, the system will automatically start recording all the connected IP camera channels, Record Icon and the Record Icon will be displayed. If you want to configure the record settings, please refer to 4.1.1.2 Record for more details.
  • Page 32: Live Channel Tool Bar

    EPRO NVR Series Double click on a channel can display the channel in full screen. To exit the full screen mode, double click on the channel again. In full Live Channel screen mode, you can right-click to bring up the Channel Tool Bar.
  • Page 33: Digital Zoom

    EPRO NVR Series 3.5.1 Digital Zoom On the Live View window, left click on a channel to display its Live Channel Tool Bar and then click the Zoom icon, the channel will be displayed in full screen. Preview Window Navigation Box...
  • Page 34: Ptz Control

    EPRO NVR Series 3.5.2 PTZ Control You can control the connected PTZ camera using the PTZ Control window. On the Live View window, select a PTZ camera by clicking on the channel, the selected channel will be highlighted with a red frame and its Live Channel Tool Bar will be displayed. Click the PTZ button to bring up the PTZ Control window.
  • Page 35 EPRO NVR Series To perform the Tour function: 1. Set up the preset points in advance. Please refer to the steps of “To set up Preset Points” above. 2. Click the Start Tour button 3. To stop the Tour function, click the Stop Tour button.
  • Page 36: Osd Root Menu

    EPRO NVR Series Chapter 4. OSD Root Menu To bring up the OSD Root Menu, right click your mouse or move your mouse over the bottom of the screen, the OSD Root Menu displayed. The images in this content are using the OSD of EPRO NVR 32 as examples. For EPRO NVR 16,...
  • Page 37 EPRO NVR Series Name Description Click to enter the Main setup page. Please refer to 4.1 Main Menu for Main Menu more details. Manually Lock Click to lock or unlock the system interface. Please refer to 4.2 Screen Lock/Unlock Screen for more details.
  • Page 38: Main Menu

    EPRO NVR Series 4.1 Main Menu You can configure most of the system settings on the Main Menu. 4.1.1 Settings On the Settings page, you can configure the Display, Record, Network and Alarm settings. 4.1.1.1 Display On this page, you can configure IP Channels, Live, Output and Privacy Mask.
  • Page 39 EPRO NVR Series You can also click the following icons to perform the functions: Delete: Click to delete the IP camera. Add: Click to bring up the Quick Add window to add an IP camera. Please refer to Quick Add window below for more details.
  • Page 40 EPRO NVR Series Custom Adding  After clicking the Custom Adding button, the Custom Adding window appears. The Custom Adding window can be divided into three sections: Section 1: Displays the searched IP cameras on the same LAN. The system will automatically search the IP cameras on the same LAN and lists the IP cameras that have not been added to the system here.
  • Page 41 EPRO NVR Series Manage Protocol: Click to bring up the Manage Protocol window. You can configure Custom 1-16 RTSP streaming protocol on this page. Example: rtsp://[IP address]:[Port]/ip[A]/[B] A: 01(ch1), 02(ch2)… B: 0 (main stream), 1 (sub stream) • Custom Protocol: Select a custom RTSP protocol profile from the drop-down list to be configured.
  • Page 42: Output

    EPRO NVR Series Add Selected button, the IP cameras will be added to the system. You can see the IP cameras listed on Section 3 list. Delete Channel: Click to delete the IP cameras from the system. Select the IP cameras by checking the checkboxes from the list in Section 3 and then click the Delete Channel button.
  • Page 43: Record

    EPRO NVR Series 4.1.1.2 Record You can configure the record settings on this page. 4.1.1.2.1 Record You can configure the basic record settings on this page. Channel: Select a channel to configure the record setting individually. Record Switch: Select Enable to enable the record function.
  • Page 44: Record Schedule

    EPRO NVR Series 4.1.1.2.2 Record Schedule You can configure the record schedule on this page. Channel: Select a channel to configure the record schedule setting individually. Normal: Click the Normal button and then move your mouse cursor over the schedule time blocks.
  • Page 45: Main Stream

    EPRO NVR Series 4.1.1.2.3 Main Stream You can configure the main stream record, resolution and etc. for individual channel. Channel: Select a channel to apply with the following configurations. Resolution: Select a recording resolution for the selected channel. FPS: Select a record FPS (frames per second) for the selected channel.
  • Page 46: Sub Stream

    EPRO NVR Series 4.1.1.2.4 Sub Stream You can configure the sub stream record, resolution and etc. for individual channel. Channel: Select a channel to apply with the following configurations. Resolution: Select a recording resolution for the selected channel. FPS: Select a record FPS (frames per second) for the selected channel.
  • Page 47: Network

    EPRO NVR Series 4.1.1.3 Network 4.1.1.3.1 Network (WAN) You can configure the network settings on this page. Note: 1. EPRO NVR 16 provides one network port (Network), allowing users to configure the basic network settings. 2. EPRO NVR 32 provides two network ports, WAN and LAN. WAN is for configuring the NVR to the internet;...
  • Page 48 EPRO NVR Series PPPoE: This is a DSL-connection application. The ISP will ask the user to input a username and password. Contact your ISP for these details. Note: If PPPoE is selected as the IP type, the supplied IP Utility program will not be able to detect the device.
  • Page 49: Lan

    EPRO NVR Series 4.1.1.3.2 LAN This page is only available for EPRO NVR 32. You can configure a Static IP to the LAN for connecting the NVR to the local area network in order to connect to the IP cameras.
  • Page 50: Email

    EPRO NVR Series 4.1.1.3.3 Email You can configure the email settings for email alerts on this page. Note: The Email setup page can be used to set up for 1) Email alert function, or 2) Sending alarm events to Genie XMS (refer to Appendix C Enabling Alarm Events on Genie XMS). The two functions cannot be enabled simultaneously.
  • Page 51: Email Schedule

    EPRO NVR Series 4.1.1.3.4 Email Schedule You can configure the email schedule on this page. The selected event Email alerts will be sent out by the scheduled time. For example, if you set up Motion on Sunday between 6- 8am, the Motion Email alerts will only be sent out between 6-8am on Sunday.
  • Page 52: Ddns

    Note that before enabling the following DDNS function, user should have applied for a host name from the DDNS service provider’s website. We highly recommend that you use xxxx.everfocusddns.com for the simplicity of setting up your NVR. Please refer to EverFocus DDNS on the next page.
  • Page 53 EPRO NVR Series EverFocus DDNS Please follow the steps below to set up EverFocus DDNS. 1. In order to allow remote access to the NVR from outside of the local network, enable either the Port Forwarding or DMZ function of your router. Please refer to the manual of your router for more details.
  • Page 54 3. Register the host name on the DDNS setup page for the NVR. a. Select Enable from the DDNS drop-down list to enable the DDNS function. b. Select EVERFOCUS DDNS from the Server drop-down list. c. Input the host name in the NVR Name field.
  • Page 55 5. The DDNS setup is now complete. Open a browser and enter the domain name (http://[host name].everfocusddns.com) in the address field. The Web interface of the NVR should be displayed. For example, if you’ve obtained the host name “jjkktest” from EverFocus DDNS server, enter http://jjkktest.everfocusddns.com in the address field of the browser.
  • Page 56: Rtsp

    EPRO NVR Series 4.1.1.3.6 RTSP You can configure the RTSP setting on this page. RTSP Enable: Select Enable from the drop-down list to enable the RTSP function. Verify: Select Enable from the drop-down list to enable the verify function. RTSP Port: Keep 554 as RTSP port.
  • Page 57: Alarm

    EPRO NVR Series 4.1.1.4 Alarm You can configure the motion and alarm settings on this page. 4.1.1.4.1 Motion You can configure the Motion setting on this page. Channel: Select a channel to apply with the motion detection function. Enable: Select Enable from the drop-down list to enable the function.
  • Page 58: Alarm

    EPRO NVR Series Post Recording: Select a post recording time when motion events occur. Latch Time: Select a latch time (duration) when motion events occur. When a motion object is detected, the alarm will last based on the latch time.
  • Page 59 EPRO NVR Series Buzzer: Set up the time for buzzer to sound when an alarm is triggered. Post Recording: Select a post recording time when an alarm is triggered. Alarm Out: Check the box to enable the alarm output. Show Message: Check the box to enable the function. When an alarm is triggered, an alarm message will be displayed on the live screen.
  • Page 60: Record Search

    EPRO NVR Series 4.1.2 Record Search You can search and then play back the recordings or search the event logs on this page. 4.1.2.1 General You can search and then play back the recordings on this page. Channel: Select the desired channel(s) you want to search for playback.
  • Page 61: Playback Mode

    EPRO NVR Series 4.1.2.1.1 Playback Mode On the Record Search < General page, click the Play button to enter the playback mode. To exit playback mode, click the X button on the upper right corner of the screen. You can use the playback control bar to operate the below functions:...
  • Page 62 EPRO NVR Series No. Name Description Stop Click to stop playing back. Click to start playing fast forward. You can adjust the speed by Fast Forward continuously clicking on the button. The speed will be displayed on the upper-right corner of the screen.
  • Page 63: Events

    EPRO NVR Series Playback Type: General Playback Type: Events The orange triangle mark indicates there are recordings on the date. Select a playback type. General: Select the desired channels and then play back. Events: Select the desired time, channels and event types and then play back.
  • Page 64 EPRO NVR Series Date: Select the desired date. Time: Select the desired time period. Channel: Select the desired channel(s). Type: Select the desired event types from the drop-down list. Quick Backup: After selecting the date/time/channel/event type parameters, click the Quick Backup button to back up all the searched recordings.
  • Page 65: Backup

    EPRO NVR Series 4.1.2.2.1 Backup You can click the Quick Backup button to back up all the searched recordings on the list; or click the Backup button to back up the selected recordings on the list. 1. Ensure a USB storage device has been inserted to the NVR.
  • Page 66: Device

    EPRO NVR Series 4.1.3 Device You can configure the HDD and PTZ settings on this page. 4.1.3.1 HDD You can configure the HDD settings on this page. Please connect the HDD(s) to the NVR in advance and ensure the power and SATA cables are properly connected between the NVR and HDD(s).
  • Page 67: Ptz

    EPRO NVR Series Note: 1. Only the HDDs with “OK” in the State column can perform the recording function. If not, format the HDDs before start using the recording function. 2. The “Free Time” on the HDD list indicates the remaining time for the HDD to record based on the pre-setup resolution, streaming and fps.
  • Page 68 EPRO NVR Series Parity: This field is to select the parity level at which you will be connected. Tour: Select Enable to enable the tour function. Address: Input the ID address of the PTZ camera. Note this address should match the one set up on the PTZ camera.
  • Page 69: System

    EPRO NVR Series 4.1.4 System You can configure system settings on this page. 4.1.4.1 General You can configure the following settings on this page. 4.1.4.1.1 General You can configure the general system settings on this page. Date: Set up the date for the system.
  • Page 70: Dst

    EPRO NVR Series 4.1.4.1.2 DST You can configure DST settings on this page. DST: Select Enable to enable the DST function. Time Offset: Select an offset time. Daylight Saving Time: Select Week or Date to configure the start/end time below.
  • Page 71: Ntp

    EPRO NVR Series 4.1.4.1.3 NTP You can configure NTP settings on this page. NTP: Select Enable to enable the NTP function. When NTP function is enabled, the system will calibrate the system time at 00:07:50 daily and every time when the system is started up.
  • Page 72: Users

    EPRO NVR Series 4.1.4.2 Users You can configure the user settings on this page. Up to 7 user accounts (1 administrator and 6 users) can be configured. Permission: Click to select an account from the list and then click Permission to display the User Permission window.
  • Page 73 EPRO NVR Series Log Search: Allow users to check all the system logs.  Settings: Allow users to set all the parameter settings.  Maintain: Allow users to update version, restore to factory default settings, device  reboot and shut down.
  • Page 74: Info

    EPRO NVR Series 4.1.4.3 Info You can see the NVR info on this page. 4.1.4.3.1 Info You can see the NVR info or change the Device ID / Device Name on this page. Click Save to save the settings. 4.1.4.3.2 Channel Info...
  • Page 75: Record Info

    EPRO NVR Series 4.1.4.3.3 Record Info You can see the record info on this page. 4.1.4.4 Log You can search for logs on this page. Select the start time, end time, log type and then click the Search button, the searched logs will be displayed on the list below. Double click on a log from the list can bring up the Log Details window.
  • Page 76: Advanced

    EPRO NVR Series 4.1.5 Advanced You can configure the system maintenance and system event settings on this page. 4.1.5.1 Maintain You can configure system maintenance on this page. Default User: Select a default user from the drop-down list. Auto Reboot: Select Enable to enable the Auto Root function. You can further set up the reboot time below.
  • Page 77: Events

    EPRO NVR Series Note: Do not take out the USB storage device or turn off the power during system upgrading. When the upgrade is done, the system will restart automatically. Click Default to return to factory default value, Save to save the settings, or Cancel to cancel and leave the page.
  • Page 78: Shutdown

    EPRO NVR Series 4.1.6 Shutdown Click the Shutdown icon and the Shutdown window appears. Enter the user name and password. You can click the Shutdown button to shutdown the system; or the Reboot button to reboot the system. 4.2 Lock/Unlock Screen...
  • Page 79: Remote Access To The Nvr

    EPRO NVR Series Chapter 5. Remote Access to the NVR Accessing the NVR on the Network Follow the steps below to access the NVR through a Web browser. Open a Web browser and in the address bar type the IP address of the NVR.
  • Page 80 EPRO NVR Series Username: Input the user name. Password: Input the password. Client Port: Input the port number. Bitrate: Select Main Stream or Sub Stream to be displayed on the Live View window. Language: Select a language. Remember password: If you want the web browser to keep the password so you will not be able to input the password when you restart the Web page, check this checkbox.
  • Page 81 EPRO NVR Series  If you are unable to backup or record during remote operation, you may need to turn off the firewall and turn User Account Control off. To turn User Account Control off, on the computer, click Start > Control Panel > System and Security >...
  • Page 82: Remote Live View Window

    EPRO NVR Series 5.2 Remote Live View Window After logging in the system, the below Live View Window appears. IP Camera No. Name Description You can perform the following functions on each channel: a. Double click on a channel can display the channel in full screen. To exit the full screen mode, double click on the channel again.
  • Page 83: Camera List

    EPRO NVR Series Live Click to display the Live View window. Live View Displays the connected IP camera stream. You can change the layout type Layout by clicking on the Layout icons below the window. Click to enter the Playback page. Please refer to 5.3 Playback for more Playback details.
  • Page 84: Live View Function Icons

    EPRO NVR Series 5.2.2 Live View Function Icons No. Name Description Open All Channels Click to display all camera streams on the Live View window. Close All Channels Click to close all camera streams displayed on the Live View window.
  • Page 85 EPRO NVR Series Click to start manual recording of a single channel. Click the button again to stop. To perform the manual Record function: a. On the Live View window, select a channel by clicking on the channel. b. Click the Record button to start manual recording.
  • Page 86: Ptz Control Panel

    EPRO NVR Series 5.2.3 PTZ Control Panel You can control the connected PTZ camera using the PTZ Control panel. On the Live View window, select a PTZ camera by clicking on the channel, the selected channel will be highlighted with a green frame. You can double-click to display the channel in full screen. Click the PTZ button on the above navigation bar, the PTZ Control Panel appears on the right-side of the screen.
  • Page 87 EPRO NVR Series Direction Buttons: Click the direction buttons to force the PTZ camera to turn to the direction. Auto Pan: Click to start the Auto Pan function. Click again to stop the Auto Pan function. Speed: Slide the bar to the left or right to adjust the control speed.
  • Page 88: Image Control

    EPRO NVR Series 5.2.4 Image Control You can adjust Acutance, Brightness, Contrast and Saturation value for each channel on the Live View window using the Image Control on the PTZ Control Panel. On the Live View window, select a camera by clicking on the channel, the selected channel will be highlighted with a green frame.
  • Page 89: Playback

    EPRO NVR Series 5.3 Playback Click the Playback button on the above navigation bar. The Playback window displays. Up to 4 channels can be played back simultaneously at a time. To start playing back: 1. Select the date on the calendar (the date with an orange triangle mark on the upper-right corner indicates there are recordings on the date).
  • Page 90 EPRO NVR Series You can use the Playback Panel to operate the below functions: 17 18 19 20 21 No. Name Description Mute Speakers / Click to switch on/off the speaker. You can also adjust the volume. Audio On You can adjust the time span on the Time Bar by clicking the Zoom Zoom In / Zoom Out In or Zoom Out buttons.
  • Page 91 EPRO NVR Series No. Name Description Select a window you want to take a snapshot by clicking on the window, click the button to take a snapshot. A message window appears on the bottom-left corner of the screen. Click Folder to enter the folder to find the snapshot image.
  • Page 92: Download

    EPRO NVR Series No. Name Description Click to display the stop menu. You can click Stop Playback to stop the playback function; Stop All Downloads to stop all the download process; Stop All Windows to clear the searched recordings. Stop Menu Single Channels Click to display single channel layout.
  • Page 93: Remote Setting

    EPRO NVR Series 5.4 Remote Setting You can configure the NVR settings here. 5.4.1 Display On this page, you can configure IP Channels, Live and Output. 5.4.1.1 IP Camera You can add IP cameras manually or automatically using this page.
  • Page 94 EPRO NVR Series • Custom Protocol: Select a custom RTSP protocol profile from the drop-down list to be configured. Up to 16 profiles can be configured. • Protocol Name: Input a name for this RTSP protocol profile. • Stream Type: Indicates Main Stream and Sub Stream are supported. You can separately configure the Main Stream and Sub Stream settings below.
  • Page 95: Record

    EPRO NVR Series 5.4.2 Record You can configure the record settings on this page. 5.4.2.1 Record Settings You can configure the basic record settings on this page. Channel: Select a channel to configure the record setting individually. Record: Select Enable to enable the record function.
  • Page 96: Record Schedule

    EPRO NVR Series 5.4.2.2 Record Schedule You can configure the record schedule on this page. Channel: Select a channel to configure the record schedule setting individually. Week: Select a day from the Week drop-down list to be configured. Normal: Move your mouse cursor over the schedule time blocks. Click and drag on the schedule time blocks to draw the blocks with green color, which will be applied with normal recording function.
  • Page 97: Main Stream

    EPRO NVR Series 5.4.2.3 Main Stream You can configure the main stream record, resolution and etc. for individual channel. Channel: Select a channel to apply with the following configurations. Resolution: Select a recording resolution for the selected channel. FPS: Select a record FPS (frames per second) for the selected channel.
  • Page 98: Network

    EPRO NVR Series 5.4.3 Network You can configure the network settings on this page. 5.4.3.1 Network You can configure the basic network settings on this page. After configuring the settings, users are able to control and monitor the NVR remotely.
  • Page 99: Email

    EPRO NVR Series 5.4.3.2 Email You can configure the email settings on this page. Email: Select Enable to enable the Email function. Schedule: Click to set up Email Schedule. Please refer to 5.4.4.2.1 Email Schedule. Encryption: Select an encryption item or select Disable to disable the function.
  • Page 100: Email Schedule

    EPRO NVR Series 5.4.3.2.1 Email Schedule You can configure the email schedule on this page. The selected event Email alerts will be sent out by the scheduled time. For example, if you set up Motion on Sunday between 6- 8am, the Motion Email alerts will only be sent out between 6-8am on Sunday.
  • Page 101: Ddns

    Note that before enabling the following DDNS function, user should have applied for a host name from the DDS service provider’s website. We highly recommend that you use xxxx.everfocusddns.com for the simplicity of setting up your NVR. Please refer to EverFocus DDNS on the next page.
  • Page 102 EPRO NVR Series EverFocus DDNS Please follow the steps below to set up EverFocus DDNS. 1. In order to allow remote access to the NVR from outside of the local network, enable either the Port Forwarding or DMZ function of your router. Please refer to the manual of...
  • Page 103 EPRO NVR Series 2. Go to http://www.everfocusddns.com to check an available host name for the NVR. Note that the host name of the NVR cannot include a space, underline or any special characters particularly _~ ! @ # $ % ^ & * ( ) + < > " ; : . , 3.
  • Page 104 5. The DDNS setup is now complete. Open a browser and enter the domain name (http://[host name].everfocusddns.com) in the address field. The Web interface of the NVR should be displayed. For example, if you’ve obtained the host name “jjkktest” from EverFocus DDNS server, enter http://jjkktest.everfocusddns.com in the address field of the browser.
  • Page 105: Rtsp

    EPRO NVR Series 5.4.3.4 RTSP You can configure the RTSP setting on this page. RTSP Enable: Select Enable from the drop-down list to enable the RTSP function. RTSP Port: Keep 554 as RTSP port. Verify: Select Enable from the drop-down list to enable the verify function.
  • Page 106: Alarm

    EPRO NVR Series 5.4.4 Alarm You can configure the motion and alarm settings on this page. 5.4.4.1 Motion You can configure the Motion setting on this page. Channel: Select a channel to apply with the motion detection function. Enable: Check Enable to enable the function.
  • Page 107 EPRO NVR Series Record Channel: Check the All checkbox to select all channels. When a motion event occurs, the selected channel(s) will be recorded. IP Channels: Check the IP Channels checkbox to select all channels or check the desired channel checkboxes. When a motion event occurs, the selected channel(s) will be recorded.
  • Page 108: Alarm

    EPRO NVR Series 5.4.4.2 Alarm You can configure the Alarm setting on this page. Alarm In: Select an alarm input from the drop-down list. Alarm Type: Select an alarm type. Normally-Open or Normally-Close. If you want to disable the alarm, select Off.
  • Page 109 EPRO NVR Series Click Save to save the settings or Refresh to refresh the page. The alarm types and descriptions are listed as below: Alarm Type Functions and Descriptions Video Loss When NVR fails to receive video signals due to some problems (camera damage, cable dropout or damage, power failure), the alarm will appear.
  • Page 110: Storage / Ptz

    EPRO NVR Series 5.4.5 Storage / PTZ You can configure the storage path, HDD and PTZ settings on this page. 5.4.5.1 Local Settings You can configure the Record, Download and Snapshot storage path on this page. Record Path: Select a storage path for recordings.
  • Page 111: Hdd

    EPRO NVR Series 5.4.5.2 HDD You can configure the HDD settings on this page. Please connect the HDD(s) to the NVR in advance and ensure the power and SATA cables are properly connected between the NVR and HDD(s). After connecting the HDD(s) to the NVR, the NVR will automatically detect the connected HDD(s) and listed all the connected HDD(s) in the below field.
  • Page 112: Ptz

    EPRO NVR Series 5.4.5.3 PTZ You can configure the PTZ settings on this page. Channel: Select the channel connected with PTZ camera. Signal Type: Select Digital for the connected PTZ camera. Protocol: Select PTZ protocol, choose from the following protocols. (Note: All cameras on the RS- 485 bus must use the same protocol).
  • Page 113: System

    EPRO NVR Series 5.4.6 System You can configure system settings on this page. 5.4.6.1 General You can configure the general system settings on this page. System Time: Set up the system date and time. Date Format: Select a format for the date.
  • Page 114 EPRO NVR Series Daylight Saving Time: Check the box to enable the DST function. Daylight Saving Time Mode: Select Week or Date to configure the start/end time below. Time Offset: Select an offset time. Start Time: Select a start time for the DST to start.
  • Page 115: User Privilege

    EPRO NVR Series 5.4.6.2 User Privilege You can configure the user settings on this page. Up to 7 user accounts (1 administrator and 6 users) can be configured. To edit the user privileges: 1. Select a user from the list by clicking on it, the below privilege options appears.
  • Page 116 EPRO NVR Series 2. Check the boxes to grant functions for the selected user account. You can also set up the Backup/Live/Playback/PTZ Control functions to specific channels. After the configuration, click Save to save the settings. Log Search: Allow users to check all the system logs.
  • Page 117: Info

    EPRO NVR Series 5.4.6.3 Info You can see the NVR info on this page. Click Refresh to refresh the page. 5.4.6.4 Channel Info You can see the info of all the channels on this page.
  • Page 118: Record Info

    EPRO NVR Series 5.4.6.5 Record Info You can see the record info of all the channels on this page.
  • Page 119: Advanced

    EPRO NVR Series 5.4.7 Advanced You can configure the system maintenance and system event settings on this page. 5.4.7.1 Firmware Upgrade You can upgrade the system firmware on this page. Click the Browse button to locate the firmware file and then click the Start button.
  • Page 120: Event Settings

    EPRO NVR Series 5.4.7.3 Event Settings You can configure the system event settings on this page. Event Type: Select an event type from the drop-down list. Enable: Check the box to enable the function. Buzzer: Set up the time for buzzer to sound when an event is triggered.
  • Page 121: System Maintenance

    EPRO NVR Series 5.4.7.4 System Maintenance You can set up the Auto Login and Auto Reboot function on this page. Auto Login: Select a user for the auto login function. The options in the drop-down list can be configured on the Users page (enable the user). Please refer to 5.4.7.2 Users.
  • Page 122: Specification

    1 output Storage Device Internal HDD 4 x SATA HDD (up to 6TB each) 2 x SATA HDD (up to 6TB each) External HDD 1 x eSATA Network Ethernet 10/100/1000Mbps Protocol TCP-IP / DHCP/ PPPoE / Everfocus DDNS / RTSP...
  • Page 123 10 / 100 / 1000 Mbps (RJ45) IE11 and later, Firefox 50 and earlier, Chrome 44 and earlier, Web Browser EF browser 1. EverFocus’ Xfleet fleet management server system. Other Remote Application 2. EverFocus’ mobile app: MobileFocus (iOS and Android); MobileFocusHD (iPad).
  • Page 124: Troubleshooting

    EPRO NVR Series Chapter 7. Troubleshooting If you have problems with the system, run through the following checklist to see if you can solve the problem. 1. Q: What can I do if the system does not detect the HDD? A: Check if the power supply system is properly connected and power cord and power cables are securely connected, and if something wrong with the HDD interface.
  • Page 125 EPRO NVR Series 8. Q: Can I clear some records on HDD of NVR? A: In consideration of the file security, you may not clear part of records. If you want to remove all the records, you can format HDD.
  • Page 126: Usage Maintenance

    EPRO NVR Series Chapter 8. Usage Maintenance 1. To shut down NVR, please firstly shut down the system and then turn off the power. Do not turn off the power directly or HDD data will be lost or damaged. 2. Please keep NVR away from heat sources or places.
  • Page 127: Appendix A: Ir Remote Control

    EPRO NVR Series Appendix Appendix A: IR Remote Control The IR remote control is an accessory to enhance the convenient operation of the NVR. You can perform all the settings and operations from the remote control. Key1-8: Channel Select; Numeric Keys...
  • Page 128: Appendix B: Recording Backup Through Ef-Reader

    Appendix Appendix B: Recording Backup through EF-Reader EverFocus EF-Reader is an enhanced HDD reader enabling users to access HDDs / SD cards locally or remotely and further play back the recordings (depends on EverFocus models). Users granted with privileges are allowed to log in the EF-reader and operate the specific functions. The EF- Reader supports AVI, MP4 and AVR file formats.
  • Page 129: Appendix C: Enabling Alarm Events On Genie Xms

    EPRO NVR Series Appendix Appendix C: Enabling Alarm Events on Genie XMS To transfer alarm events, including alarm I/O and motion events, from the NVR to Genie XMS, some settings have to be configured in advanced. Please follow the steps below.
  • Page 130 EPRO NVR Series Password: Input the password of the sender. Note that this column cannot be blank. Sender: Input the Email address of the sender. Note that the email format should be xxx@xxx.xxx.xxx Receiver1: Input the Email address of the receiver. Note that the email format should be xxx@xxx.xxx.xxx...
  • Page 131 EPRO NVR Series b. On the Alarm/Event Setting (Device) setting page (Setting < Event < Alarm/Event Setting (Device)), configure the NVR related settings. Please refer to the Genie XMS User’s Manual. 3. The configuration is complete. The Genie XMS should receive alarm events from the NVR...
  • Page 132 FAX: +81 3 5625 8189 sales@everfocus.com www.everfocus.co.jp info@everfocus.co.jp Ihr EverFocus Produkt wurde entwickelt Your EverFocus product is designed and und hergestellt mit qualitativ manufactured with high quality materials hochwertigen Materialien und and components which can be recycled Komponenten, die recycelt und wieder and reused.

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