Warranty - Alcatel A30 FIERCE User Manual

‡ The server center may be swamped. Try again later.
‡ Start a new Messaging string. You messaging string may have reached its limit.
SIM card PIN locked
‡ Contact your network carrier to obtain the PUK (Personal Unblocking Key) code.
I can't connect my phone to my computer
‡ Install Smart Suite.
‡ Check that your USB driver is installed properly.
‡ Open the Notification panel to check if the Smart Suite Agent has been activated.
‡ Check that you have marked the USB debugging checkbox.
‡ Check that your computer meets the requirements for Smart Suite installation.
‡ Make sure that you're using the right cable from the box.
I can't download new files
‡ Make sure that there is sufficient phone storage space for your download.
‡ Select the microSD card as the location to store downloaded files.
‡ Check your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
‡ Make sure that Bluetooth is turned on and your phone is visible to other users.
‡ Make sure that the two phones are within Bluetooth's detection range.
The battery drains too fast
‡ Make sure that you follow the complete charge time (minimum 200 minutes).
‡ After a partial charge, the battery level indicator may not be exact.
‡ Wait for at least 10 minutes after removing the charger to obtain an exact indication.
‡ Adjust the brightness of screen as appropriate.
‡ Extend the email auto-check interval for as long as possible.
‡ Update news and weather information on manual demand, or increase their auto-check interval.
‡ Exit background-running applications if they are not being used for extended periods of time.
‡ Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged calls, game playing, internet surfing or running other
complex applications
‡ This heating is a normal consequence of the CPU handling excessive data. Ending the above actions will make
your phone return to normal temperature.
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After Factory data reset is performed, I can't use my phone without entering Google account credentials
‡ After reset is performed, you must enter the original Google account credentials that were used on this phone.
‡ If you don't remember your Google account credentials, complete Google account recovery procedures.
‡ If you still cannot access your phone, apply to the authorized repair center, but remember that it will not be
regarded as warranty case.
The phone doesn't ring when a call or message arrives
‡ Make sure that Do Not Disturb mode (go to Settings > Sound > Do Not Disturb) is not activated.
‡ Press the Volume key to adjust volume.
I forget some passwords/codes/keys on phone
‡ Perform Factory data reset.
‡ If you still cannot access your phone, apply to the authorized repair center, but remember that it will not be
regarded as warranty case.
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