Plantronics .Audio 655 User Manual

Plantronics .Audio 655 User Manual

Home phone with multi-function bluetooth headset
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Calisto
Pro Series
Home Phone with Multi-function
Bluetooth
Headset
®
Incoming Call
John Smith
123-456-7890
Ignore
Answer

User Guide

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Table of Contents
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Summary of Contents for Plantronics .Audio 655

  • Page 1: User Guide

    Calisto Pro Series ™ Home Phone with Multi-function Bluetooth Headset ® Incoming Call John Smith 123-456-7890 Ignore Answer User Guide...
  • Page 2 Please refer to the Safety Instructions on page 53 for important product safety information prior to installation or use of this product. With the Calisto Pro Series product, you get maximum flexibility for handling all of your calls: • Answer landline and VoIP calls using either the handset, the built-in speakerphone, or the wireless headset.
  • Page 3: Table Of Contents

    Contents Components ......... .  Setup .
  • Page 4 Deleting a contact ........19 Chain dialing ........19 Calling Features: Basics .
  • Page 5 Customizing the Outlook Phonebook Utility ....36 Viewing your updated contacts on your handset ... . 36 Answering Calls from Your Computer’s VoIP Program .
  • Page 6 Page iv...
  • Page 7 Telephone cord USB cable Cable splitter (to use your phone jack with more than one phone) Software CD Note: For information on optional accessories and replacement parts, visit www.plantronics.com/calistopro. Documentation Getting Started Guide QuickTips Card (stored under base) Page 1...
  • Page 8 Components Soft keys (to select screen options) Talk/Flash button Voicemail speed dial Keypad lock Handset button (illuminated when handset is active) Volume button Waist clip Corded headset jack Page  HANDSET Incoming Call John Smith 123-456-7890 Ignore Answer For descriptions of these icons, see page 5.
  • Page 9 CHARGiNG BASE Handset locator button Handset charging cradle Earloop Indicator light Headset button HEADSET Eartip Headset charging cradle Headset charging contact Noise- canceling microphone Page 3...
  • Page 10: Setup

    Setup Hooking up the base Remove the QuickTips card from under the base. Plug the AC power adapter into the bottom of the Calisto base, and then plug it into an available wall outlet. Route the AC power adapter cable under the cable holder as shown.
  • Page 11: Installing The Handset Battery

    Installing the handset battery Place the battery for the handset into the battery compartment. Plug the battery pack connector into the white jack inside the handset. Slide the battery cover onto the handset and place the handset onto the base to charge it. The screen could take up to 10 minutes to show the charge indicator.
  • Page 12: Wearing The Headset And Handset

    Tip: Place the handset and headset in the cradle regularly to keep charged, or when the battery icon on the screen indicates a low charge beeps every 30 seconds when the battery is low. The handset screen displays a full battery icon in the upper right-hand corner of the screen when the handset is fully charged.
  • Page 13: Replacing The Handset Battery

    Replacing the handset battery If you notice that the talk time on the handset is decreasing, you probably need to replace the handset battery. Contact Plantronics Support for information on battery pack replacement. (See “Technical assistance” on page 49.) Note: The headset battery is not replaceable.
  • Page 14: Powering The Headset On And Off

    Powering the Headset On and Off The headset automatically powers on when it is charging. You do not need to power it off between uses. Powering your headset on Press and hold for  seconds until you hear 4 ascending beeps in the headset. When the headset is powered on, the indicator light flashes blue every 10 seconds.
  • Page 15: Using Your Headset With Your Handset

    Using Your Headset with Your Handset Tip: When using your handset and headset, the headset must be within 33 feet of the handset, and the handset must be within 300 feet of the charging base. You can also place calls from the headset or speakerphone when the handset is in the charging base.
  • Page 16: Adjusting Call Volume

    Adjusting call volume Handset During a call, press up or down to adjust call volume when you are using your handset, speakerphone, or headset. Tip: For your comfort and health, always listen to calls at a moderate volume. For complete safety information, see page 53. Switching calls between handset, headset, and speakerphone To switch call:...
  • Page 17: Ending Calls

    Ending calls To end a call, press either of the following buttons: Handset Press End Locating the headset from the handset You can determine whether your headset is within range (up to 33 feet) of your handset. On the main screen, press Menu (left soft key).
  • Page 18: Using Your Calisto Headset With Your Mobile Phone

    You will need to refer to the user’s manual for your mobile phone for specifics on how to pair Bluetooth devices. You can also refer to the Plantronics website to see if there are instructions specific to your mobile phone.
  • Page 19: Placing Calls

    When the mobile phone detects the headset, select Calisto PLT from the list of found devices. When the mobile phone prompts you for a passcode, enter “0000” on the mobile phone keypad as shown. Your headset is now paired with your mobile phone. The two devices work together whenever they are in range of each other.
  • Page 20: Receiving Calls Using Your Headset

    Receiving calls using your headset When you’re using the headset, a triple beep signals an incoming call. Press the Headset button for under 1 second or until you hear a single high beep. Tip: You can use the headset to answer a second incoming call; see “Receiving a second incoming call”...
  • Page 21: Additional Mobile Phone/Headset Features

    Additional mobile phone/headset features By default, when your headset is within range of your mobile phone, incoming or outgoing mobile calls are automatically sent to the Calisto headset. Therefore, if you cannot hear a call dialed or answered on the mobile phone, the audio is most likely in the Calisto headset. To transfer the audio back to the mobile phone handset, see “Mobile call transfer,”...
  • Page 22: Using The Phonebook

    Using the Phonebook You can store 3 numbers apiece —work, mobile, home— for up to 00 contacts in your Calisto’s phonebook. You can add entries manually, add them by saving the Caller ID info from an incoming or outgoing call, or transfer them from your computer’s Outlook (see “Transferring Outlook Contacts into Phonebook”...
  • Page 23: Assigning Speed Dials And Ring Tones

    Assigning speed dials and ring tones You can assign only one speed dial or one ring tone to a contact. You need to assign the speed dial or ring tone to either the mobile (M), home (H), or work (W) number. To enter a speed dial key for one of the contact numbers, do the following: –...
  • Page 24: Adding A Contact From A Call

    Adding a contact from a call When you make a call to or receive a call from someone whose number is not in your phonebook, when you end the call, a message appears on the screen asking if you want to save the number to your phonebook.
  • Page 25: Quickly Finding A Contact

    Quickly finding a contact For one-step access to your phonebook, from the main screen, press Up on the navigator. From the Phonebook menu, you can jump to a contact by pressing the number key that displays the first letter of the contact’s name. Deleting a contact On the main screen, press Menu Use the navigator to highlight Phonebook, and press Select...
  • Page 26: Calling Features: Basics

    Calling Features: Basics Caller ID If your home phone calling plan includes the caller ID feature, this feature is supported on your Calisto handset. Incoming caller numbers appear on the handset screen. Speakerphone Press Speakerphone speakerphone, or to transfer a call from the handset or headset to the speakerphone.
  • Page 27: Muting A Call

    Muting a call While on a call, press Mute on the handset, or select the option to mute a call on your mobile phone. There is no mute feature on the headset. Using speed dial keys After you assign speed dial keys (see “Assigning speed dials and ring tones”...
  • Page 28: Receiving A Second Incoming Call

    Receiving a second incoming call Note: To receive a second incoming call, you must subscribe to call waiting from your phone service provider. While you are on a landline or mobile call, the headset emits 3 beeps to inform you that there is a second incoming landline or mobile call. Since the Calisto phone does not control your mobile phone, you cannot toggle back and forth between landline (or VoIP) and mobile calls.
  • Page 29: Viewing And Editing The Call Log

    Viewing and editing the Call Log The Call Log lists the last 5 missed, dialed, and answered calls. You can quickly save phone numbers to the phonebook from the Call Log. On the main screen, press Call Log (right soft key). Use the navigator to highlight the category of calls (All, Missed, Dialed, or Answered) you want to view or edit, and press...
  • Page 30: Table 1: Headset Button Functions

    Table 1: Headset button functions Function Button Action Turn headset Press and hold for  seconds Turn headset Press and hold for 4 seconds Answer/end Press for 1 second a call Adjust Press up or down volume (not inward) Redial last Press twice number Pair with...
  • Page 31: Table 3: Handset Screen Icons

    Table 3: Handset screen icons Icon Meaning You have new voicemail messages.* Battery is fully charged. Battery is partially charged. Battery is low. Headset is out of range of handset, has low batteries, or is powered off. Call is active on headset (not on handset or speakerphone).
  • Page 32: Settings

    Settings Adjusting the ringer volume On the main screen, press Menu (left soft key). Use the navigator to highlight Settings, and press Select (right soft key). Highlight Ringer Vol/Off, and press Select (right soft key). Press Up or Down Press Save (right soft key).
  • Page 33: Adjusting The Screen Contrast

    Highlight Ringtones, and press Select (right soft key). Press Up on the navigator to highlight a ring tone. A preview of the sound plays. Press Save (right soft key). Tip: You can also assign a ring tone to a specific contact.
  • Page 34: Setting The Default Language

    – 12h: Press Left time format from a 1-hour clock to a 4-hour clock and back. Press Save (right soft key). Setting the default language On the main screen, press Menu Use the navigator to highlight Initial Setup, and press Select Highlight Language, and press Select (right soft key).
  • Page 35: Switching Between Tone Dialing And Pulse Dialing

    Switching between tone dialing and pulse dialing By default, your Calisto Pro uses tone dialing. You can switch to pulse dialing if you are in an area that requires it. On the main screen, press Menu (left soft key). Use the navigator to highlight Initial Setup, and press Select Highlight Dial Mode, and press Select (right soft key).
  • Page 36: Voicemail

    Voicemail You must subscribe to voicemail service from your phone provider to use the voicemail feature on your Calisto Pro. Setting up quick voicemail On the main screen, press Menu (left soft key). Use the navigator to highlight Initial Setup, and press Select Highlight Voicemail Setup, and press Select...
  • Page 37: Transferring Outlook Contacts Into Phonebook

    If the voicemail indicator icon of your voicemail messages, you can reset the icon. Follow steps 1–3 in “Setting up quick voicemail,” above, and then highlight Indicator Off and press Select only; the next time you get a new voicemail message, the icon appears on the screen.
  • Page 38: Using The Outlook ® Phonebook Utility

    Using the Outlook Connect your computer to the bottom of the charging base using the USB cable. The smaller end of the cable goes into the base; the larger end goes into a USB port on your computer. Click the Calisto Phonebook icon on your computer.
  • Page 39 Click here to mark or unmark contacts for transfer Click Transfer to Phonebook. The Plantronics Phonebook Editor screen now shows the list of contacts currently in your Calisto phonebook, including the contacts you just transferred.
  • Page 40: Phonebook Storage

    Uncheck some contacts on the Outlook Synchronization screen to transfer fewer contacts. • Delete some contacts on the Plantronics Phonebook Editor screen (see “Deleting an Outlook contact” on page 36). Tip: If you make a mistake transferring contacts to your phonebook, you can return to an earlier version of the phonebook (see “Restoring your phonebook”...
  • Page 41: Editing An Outlook Contact

    Editing an Outlook contact On the Plantronics Phonebook Editor screen, click inside the cell of the contact information (name, phone number, and so on) you want to edit. Enter the updated information, and press Enter or click inside of a different cell.
  • Page 42: Deleting An Outlook Contact

    Deleting an Outlook contact On the Plantronics Phonebook Editor screen, highlight the row containing the contact you want to delete. You can highlight several rows at a time. On your computer keyboard, press Delete. Restoring your phonebook On the Plantronics Phonebook Editor screen, click Restore Phonebook.
  • Page 43: Answering Calls From Your Computer's Voip Program

    You can use your Calisto Pro to answer VoIP calls from your computer. To use this feature, you must first install the software from the Calisto Pro Series CD. Plantronics PerSonoCall between your Calisto Pro and the VoIP software on your computer. PerSonoCall software provides the ability to remotely detect and answer/end a VoIP call using the Calisto headset or handset.
  • Page 44 Audio tab. Under Sound Playback and Sound Recording default – devices, make sure Plantronics Calisto Pro Series is NOT selected. This allows your computer to direct audio sources such as music to your computer speakers instead of Calisto.
  • Page 45: Using The Personocall Voip Utility

    Using the PerSonoCall VoIP Utility Connect your computer to the bottom of the charging base using the USB cable. The smaller end of the cable goes into the base; the larger end goes into a USB port on your computer. Make sure your computer VoIP call software (Skype or Yahoo! Voice) is running.
  • Page 46: Using The Handset With The Charging Base

    Using the Handset with the Charging Base Locating the handset from the charging base Press the handset locator handset rings. After you have located the handset, press any button to stop the ringing. Press here Note: The handset will not ring if it is out of range or if the battery has run out of charge.
  • Page 47: Using A Different Headset

    Using a Different Headset Pairing with a new headset Your Calisto handset can be used with other Plantronics Bluetooth headsets. You can pair only one headset at a time with the Calisto handset. Please note that other headsets may not behave the same or offer all the same features as the Calisto headset.
  • Page 48: Troubleshooting

    Troubleshooting Common screen icons and warning messages Searching for base: Appears when the handset is not connecting to the base or is beyond range of the base (range is up to 300 feet). Make sure the AC power adapter and telephone cord are connected.
  • Page 49 Problem Solution There is no Make sure the battery is properly installed and fully dial tone in the charged. A full charge my take up to 16 hours. The handset. screen displays a full battery right-hand corner when the battery is fully charged. Make sure the base and all cables are plugged in correctly.
  • Page 50 Relaunch Skype. If the problem still persists, remove the PerSonoCall software from your computer and reinstall it from the CD (see www.plantronics.com/downloads troubleshooting tips). The USB cable is disconnected or damaged. Unplug and replug the cable into both your handset and your computer.
  • Page 51 Problem Solution The caller cannot Check the handset screen to make sure the call is not hear me. muted. If you are using the headset, make sure you have transferred the call to the headset. See “Switching calls between handset, headset, and speakerphone” on page 10 for instructions.
  • Page 52 During pairing, make sure that your Calisto headset is in pairing mode while your mobile phone is searching for Bluetooth devices. See the online pairing guide at www.plantronics.com/easytopair user manual for more information. For complete pairing instructions, see “Pairing your Calisto headset with your mobile phone”...
  • Page 53 Problem Solution The handset The handset is out of range of the base or the handset does not respond battery is too low. when I press the handset locator button. When I open See “Using the Outlook the Outlook 3 for complete instructions. Make sure the USB cable Phonebook from the Calisto is connected to your computer.
  • Page 54: Product Specifications

    Product Specifications Headset specifications • Battery Life/Talk Time: Up to 8 hours* • Standby Time: Up to 40 hours** • Charge Time:  hours • Power Requirements: 5V DC–300 mA • Battery Type: Lithium Ion Polymer • Storage and Usage Temperature: 50F–104F (10C–40C) •...
  • Page 55: Help/Contact

    We may use functionally equivalent reconditioned/refurbished/remanufactured/pre-owned or new products or parts. • To obtain service in the U.S., contact Plantronics at (800) 544-4660. To obtain service in Mexico, contact Plantronics at 001 800 544 4660. •...
  • Page 56: Fcc/Regulatory Notices

    FCC Declaration of Conformity Plantronics, Inc. 345 Encinal St. Santa Cruz, CA 95060 declares that this cordless phone complies with 47 CFR Parts  and 15 of the FCC Rules as Class B digital devices.
  • Page 57: Canadian Compliance

    Canadian Compliance This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. Federal Communications Commission (FCC) Part 68 Statement This cordless phone complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).
  • Page 58: Industry Canada Cs-03 Declaration Of Conformity

    If trouble is experienced with this equipment, for repair or warranty information, please contact Plantronics, Inc. at 1-800-544-4660. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment from the network until the problem is solved.
  • Page 59: Safety Instructions

    • Discontinue use of product and contact Plantronics if the product overheats, has a damaged cord or plug, if the product has been dropped or damaged, or if the product has come into contact with liquids.
  • Page 60 Plantronics, Inc. Skype is a trademark of Skype Limited or other related Skype companies. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Plantronics, Inc. is under license. DECT is a trademark of ETSI. Microsoft, Outlook, Windows 2000,...

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