Specifications; Customer Service - HTC U11 User Manual

84

Specifications

Handset
For specifications, see Products (https://www.softbank.jp/
mobile/products/list/htc-u11/spec/)
Compatible charger is SoftBank SELECTION USB Type-C
rapid charging AC Charger [SB-AC17-TCQC]. For details, see
SoftBank SELECTION (http://softbankselection.jp/).
on SoftBank Website.

Customer Service

For SoftBank handset or service information, call General
Information. For repairs, call Customer Assistance.
SoftBank Customer Support
General Information
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Customer Assistance (Repairs/Lost
Handsets)
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
If you cannot reach a toll free number, use the number
(charges apply) below for your service area:
Hokkaido Area, Tohoku Area, Hokuriku Area, Kanto &
Koshinetsu Area: 022-380-4380
Kansai Area: 06-7669-0180
Chugoku Area, Shikoku Area, Kyushu & Okinawa Area:
092-687-0010
Smartphone Technical Support Center
From a SoftBank handset, dial toll free at 151
From a landline/IP phone, dial toll free at 0800-1700-151
SoftBank Mobile Global Call Center
From outside Japan, dial +81-92-687-0025 (toll free from
SoftBank handsets)
If handset is lost/stolen, call this number immediately
(international charges apply)