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Troubleshooting
This section provides solutions to problems that can occur during the installation and operation of the RF-HTN102. Read the following descriptions if you are having
problems. The following is written assuming you are using Windows XP. For other operating systems or versions of Windows, the steps provided may differ.
1. Why can't I access the web-based configuration utility?
When entering the IP address of the RocketFish router (192.168.1.50 for example), you are not connecting to a website hosted on the Internet. The Wi-Fi Invite Home Hub
has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to connect to the web-based utility.
The RF-HTN102 does not have a DHCP Server. Therefore, the first time you connect your computer to the hub, the hub will not be able to give you a local IP address.
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You will need to manually set your IP address to a local one in order to connect to the hub.
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Click Start > Settings > Control Panel. Select Network Connections. Select the connection profile which is connected to the hub, most likely labeled
Local Area Connection.
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Select Internet Protocol (TCP/IP) and click Properties. Select the radio button Use the following IP address and give the connection a local IP address
which is not in use already e.g. 192.168.1.111. Set the Subnet Mask to 255.255.255.0. Click OK twice.
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Try to connect to the web-based configuration utility again.
Make sure you have an updated Java-enabled web browser. We recommend the following:
•
- Microsoft Internet
- Mozilla Firefox 3.0 and higher
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Google™
Chrome 2.0 and higher
- Apple Safari 3.0 and higher
Verify physical connectivity on the device. Look at the front panel to see if there is a solid link light for the port you are trying to connect with. Try using a different
•
cable or connect to a different port on the device if possible.
Disable any Internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, and
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XP firewall may block access to the configuration pages. Check the help files included with your firewall software for more information on disabling or configuring it.
Explorer®
6.0 and higher
Windows®
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