About this guide
This guide provides instructions for unpacking your shipping order and installing
the IBM FlashSystem 840.
Related websites
The following websites provide information about FlashSystem
products or technologies:
How to get information, help, and technical assistance
If you need help, service, technical assistance, or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist
you.
Information
IBM maintains pages on the web where you can get information about IBM
products and fee services, product implementation and usage assistance, break and
fix service support, and the latest technical information. For more information,
refer to Table 1.
Note: Available services, telephone numbers, and web links are subject to change
without notice.
Help and service
Before calling for support, be sure to have your IBM Customer Number available.
If you are in the US or Canada, you can call 1 (800) IBM SERV for help and
service. From other parts of the world, see http://www.ibm.com/planetwide for
the number that you can call.
When calling from the US or Canada, choose the storage option. The agent decides
where to route your call, to either storage software or storage hardware, depending
on the nature of your problem.
© Copyright IBM Corp. 2013,
Type of information
Technical support for IBM storage
products
IBM Electronic Support registration
Table 1. IBM websites for help, services, and information
Website
Directory of worldwide contacts
Support for FlashSystem 840
Support for IBM System Storage
and IBM TotalStorage products
Website
www.ibm.com/storage/support/
www.ibm.com/support/electronicsupport
Address
http://www.ibm.com/planetwide
www.ibm.com/support
®
www.ibm.com/storage/support/
™
840 or related
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