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Hawking HRGZ1 User Manual

Homeremote wireless home automation gateway
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Summary of Contents for Hawking HRGZ1

  • Page 2 Hawking Customer Service in order to obtain a Return Authorization number. Warranty is for repair or replacement only. Hawking Technology does not issue any refunds. BE SURE TO HAVE YOUR PROOF OF PURCHASE. RETURN REQUESTS CAN NOT BE PROCESSED WITHOUT PROOF OF PURCHASE.

  • Page 3: Table Of Contents

    4 - System Requirements ........................ 6   5 - System Diagram ........................7   6 - HRGZ1 – HomeRemote Wireless Internet Gateway Overview ..........8   6.1 - Gateway Front Panel (LEDs) ..................... 8   6.2 - Gateway Back Panel ......................9  ...
  • Page 4 12.5.3 - Add / Edit or Remove Devices ................30   12.5.4 - Notification Setup ....................32   12.5.5 - Adding Network Cameras ..................34   12.5.6 - Network Settings / IP Address / Login Setup ............35   12.5.7 - Firmware Upgrades ....................36  ...

  • Page 5: Introduction

    1 - Introduction Thank you for your purchase of the Hawking Technologies HomeRemote™ Home Automation / Control Gateway. This manual will give you detailed instructions on all you need to know to setup, maintain and expand your HomeRemote System. With your HomeRemote Gateway and handheld Remote Control you will be able to control, monitor and secure your home from anywhere in the world.

  • Page 6: What Is Z-Wave Technology

    3 - What is Z-Wave Technology? Z-Wave is an award-winning home control wireless standard. Using fail-safe wireless mesh technology, Z-Wave provides reliable and secure connections for all Z-Wave devices within the home. The HomeRemote System uses Z-Wave technology to communicate with home control devices and modules.

  • Page 7: System Diagram

    5 - System Diagram The HomeRemote System gives you remote control of your home from anywhere in the world. Using Z-Wave technology, the HomeRemote System is customizable to your specific needs and lifestyle.

  • Page 8: Hrgz1 - Homeremote Wireless Internet Gateway Overview

    6 - HRGZ1 – HomeRemote Wireless Internet Gateway Overview The HomeRemote Wireless Internet Gateway acts as the brain of your home control system. It connects your home to the internet and manages all devices within your system. 6.1 - Gateway Front Panel (LEDs) Power LED –...

  • Page 9: Gateway Back Panel

    6.2 - Gateway Back Panel RESET – The reset button can reboot (when pressed for 1 second) your HomeRemote Gateway when an error occurs or your HomeRemote Gateway stops functioning for some reason. A small pin or paper clip may be required to access the recessed button.

  • Page 10: Homeremote Handheld Remote Control

    7 - HomeRemote Handheld Remote Control The Handheld Remote Control is used to add and remove Z-Wave devices from your home control system. The remote is also used for convenient control your home appliances and lights while at home. Front Panel Back Panel The remote control is organized by ‘Channels’...

  • Page 11: First Time Setup

    8 - First Time Setup The first time you setup your HomeRemote system you will need to locate the included Setup CD and the HomeRemote Gateway. Make sure that you have all the requirements before installing the Gateway (see System Requirements). Before placing the CD into your CD-Rom drive you will need to connect the hardware.

  • Page 12: Homeremote Setup Wizard Walk-Through

    User’s Manual, register your product and purchase extra modules from Hawking Technologies. 9 - HomeRemote Setup Wizard Walk-Through (Also in the Getting Started guide) The Setup Wizard will first check that the Internet connection to your computer is working.

  • Page 13: Hardware Setup

    9.2 - Hardware Setup The Hardware setup page will guide you through the correct setup of your HomeRemote Gateway to your home router. Follow the diagram to correctly connect your Gateway and then click Next. If there is something wrong with your hardware setup, the Setup Wizard will let you know and give you instructions on how to correct your setup.

  • Page 14: Password Setup

    9.5 - Password Setup The HomeRemote Gateway uses your Email address as your username and a password that you create to access the interface. Select a password that is easy to remember, but hard for someone to guess. A combination of letters and numbers is recommended (up to 15 characters).

  • Page 15: Wireless Home Automation Setup Overview

    9.8 - Wireless Home Automation Setup Overview After you have successfully completed the setup of your Gateway to your home network, the Home Control setup will begin. This page gives you an overview of the steps necessary to customize the HomeRemote system to your home.

  • Page 16: Transfer Settings To The Gateway

    9.11 - Transfer Settings to the Gateway After you have finished adding your modules and devices to your Handheld Remote Control, the Transfer Settings page will add the settings to your Gateway. Click the link to watch the Video Tutorial for detailed instructions on how to do this.

  • Page 17: Notification Setup / User Accounts

    9.14 - Notification Setup / User Accounts Notification accounts are used to determine where the Alerts and Notifications from your HomeRemote system get delivered to. There are two types of accounts to setup: Email and SMS Text Message. To setup an account, enter a name for the account (i.e. Sidd’s Cell Phone) select the type of account (i.e.

  • Page 18: Internet Access Setup (Manual Setup)

    9.17 - Internet Access Setup (Manual Setup) In the event that the Router configuration fails the Wizard will display help page letting you know that the configuration has failed. If this happens, simply click on the link to view the Step-by-Step tutorial on how to manually configure your home Router.

  • Page 19: Setup Complete

    9.20 - Setup Complete Your Setup is now complete. The final Wizard page gives you the links you will use to access your HomeRemote System from your home, the Internet as well as your Cellular phone. Note: When using a web-browser to access your HomeRemote System from your home, you will need to enter the local IP address of the Gateway instead of your custom domain name.

  • Page 20: Setting Up The Handheld Remote Control

    10 - Setting Up the Handheld Remote Control The HomeRemote Handheld Remote Control is a powerful and convenient tool for use around your home to control a single device or multiple devices with the touch of a single button. The remote is capable of dimming lights, raising window shades or turning off electrical appliances all at once.

  • Page 21: Using Other Z-Wave Remote Controls

    11 - Using other Z-Wave Remote Controls There are many Z-Wave capable / HomeRemote Compatible remote controls on the market. Most Z-Wave capable remote controls are compatible with the HomeRemote System. Remote controls, such as those from Logitech Harmony, Monster Central and GE SmartHome will all work with your HomeRemote System.

  • Page 22: How To Use The Homeremote Web-Based Interface

    12 - How to use the HomeRemote Web-Based Interface This section of the manual will guide you through using your web browser to access the HomeRemote System. To access the HomeRemote System from a web-browser from a computer within your home, you will need to type the IP Address of your Gateway into the address bar of the browser.
  • Page 23 The Home Status page is a snapshot of your home’s current status. This is the first page you will see each time you logon to your HomeRemote Web Interface. The Web Interface is the portal to your home from any internet enabled web browser. From here you are able to control any modules and monitor all devices within your system.

  • Page 24: Control Page

    12.2 - Control Page The Control Page gives you full Control of all Devices in your HomeRemote network. In addition to simple control, the Control page gives you the option to set “Timers” on all devices. The Quick Timers can be set in intervals from 1 minute to many hours. Quick Timers are great for turning lights or appliances Off before leaving your home or going to bed.

  • Page 25: Device Management

    12.3 - Device Management The Device Management Page lets you customize Scenes, Alerts and Notifications as well as Link Devices. The Device Mangement Page allows you to: Set “Scenes” to control multiple devices with the push of a single button Set “Alerts and Notifications”...

  • Page 26: Setting Up Scenes

    12.3.1 - Setting up Scenes A Scene is a single or group of Devices set to custom levels that is activated with one button, or single mouse click. Scenes can be used for many applications such as, turning off all lights before going to bed, setting a lighting scene for watching a movie or settings a dinner scene for mood lighting.

  • Page 27: Linking Devices

    The HomeRemote System is capable of sending a text message or an E-mail to you when a specific event occurs. You can customize which events you wish to be notified of and you can choose who gets notified. The Alerts and Notifications page is organized by Room. 1) Select the Room 2) The devices within that room will appear below.

  • Page 28: Recent Activity

    The Linking Devices feature is organized by a single MASTER DEVICE and a single or multiple LINKED DEVICES. The MASTER DEVICE is the catalyst to activate or deactivate your LINKED DEVICES. 1) Choose a name for your Link 2) Select the Room that your Master device is located in 3) Select the Master Device from the drop down list to the right 4) Select the Activity of your Master Device that will initiate the Linking 5) Select the Room of your first Linked Device from the bottom table...

  • Page 29: Setup Page

    12.5 - Setup Page The Setup Page used to adjust your Gateways internal settings. From here you are able to adjust your local network settings, add or remove rooms, add new devices, change the clock time, reconfigure your notification settings, save and load profiles, update your firmware, reset the entire Gateway and change your DDNS settings and Web-address settings.

  • Page 30: Creating Rooms / Areas

    12.5.2 - Creating Rooms / Areas The Setup Wizard will guide you through the initial setup of your home and rooms, however if you wish to make any changes to your initial configuration you may do so here. To add a new room type the name of your room in the box and select the section of your home the room is in.
  • Page 31 When successful, the list of all your devices, including your old devices will appear in the page. Reset Z-Wave Controller To clear all devices from your Gateway, in the event that you wish to install your devices all over again, or when performing maintenance on your system you can select the Reset Z-Wave Controller button.

  • Page 32: Notification Setup

    Outgoing Mail Servers. If you are not familiar with your Internet Service Provider’s Outgoing Mail Server you can check with your Service Provider or view the tutorial on the Hawking website on how to do so. (www.hawkingtech.com/mailservertutorial) The SMTP Port normally used by Outgoing Mail Servers is 25.
  • Page 33 Adding Notification Accounts Notification Accounts are used to determine where the Alerts and Notifications are sent to. For example, when you setup an Alert you will choose the Notification Accounts that will receive those alerts. To add a new Notification Account simply type the name of the account such as, Bob’s Cell Phone, select the notification type (either Email or Text Message) and then enter the Email address or cell phone number (when entering a cell phone number you will need to select the cell phone carrier as well).

  • Page 34: Adding Network Cameras

    12.5.5 - Adding Network Cameras When adding a Network Camera to your HomeRemote System, the Setup Wizard that is included with the HomeRemote Camera is used to setting up your Camera. In the event that the Camera requires maintenance or you wish to manually setup a HomeRemote Video Camera you can use the Network Camera Setup page to do so.

  • Page 35: Network Settings / Ip Address / Login Setup

    12.5.6 - Network Settings / IP Address / Login Setup The network IP Address of your HomeRemote Gateway can be adjusted here. It is recommended that you do not change these settings unless you understand the effects of your change. IP Address: This is the local IP address of your HomeRemote Gateway.

  • Page 36: Firmware Upgrades

    12.5.7 - Firmware Upgrades Every so often, Hawking Technologies will release a new firmware to add new features and benefits to your HomeRemote Gateway. The firmware is a file that is downloaded and installed to your Gateway that the Gateway uses to operate. The Firmware Updates page shows you your current firmware version as well as a location to upgrade your existing firmware.

  • Page 37: Saving And Loading Profiles

    12.5.8 - Saving and Loading Profiles The Save and Load Profile page lets you save your current settings (Rooms, devices, Alerts, Notifications, Scenes etc…) to a single file on your computer’s hard drive. At a later time you may reload this file to restore the settings saved to the Profile file. This feature is used as a back up feature in the case that something goes wrong with your Gateway.

  • Page 38: Resetting The Gateway

    12.5.9 - Resetting the Gateway In the Reset Gateway page you can reset your Gateway to default settings or reset only your Z- Wave network settings to remove all modules within your network. It is recommended that you do not use this feature unless you understand the effects of your changes. Resetting the Z-Wave Home Network will remove all modules, module names and settings from your Gateway.

  • Page 39: Using The Homeremote Cell Link Service

    13 - Using the HomeRemote Cell Link Service The Cell Link Service is a premium service offered by HomeRemote that allows for control and monitoring of your HomeRemote system from your cellular phone. The configurations from your HomeRemote Gateway are transferred to the web and sent to your cell phone via an installable application on your cell phone.

  • Page 40: Software Security

    Lastly, if you have selected that your carrier, manufacturer or model is not listed or if you’ve completed the setup thus far, you will need to enter your cell phone number and click Continue. The Cell Link Service will send a text message to your phone. This text message will contain a link that you can use to download Cell Link and will look similar to this.

  • Page 41: Launching Cell Link From Your Cell Phone

    The ‘My Gateway’ page lists all HomeRemote Gateways that you have associated to your Cell Link account. You can edit the names of your Gateway here and make adjustments to your current subscription or add a new subscription to a new Gateway. The ‘My Phones’...

  • Page 42: Activate Your Phone And Software

    application in the menu, it can be launched as any other application, by scrolling to the application name and selecting ‘OK’ or ‘Select.’ 13.6 - Activate your Phone and Software After you have loaded the application you will need to Activate your software from the ‘Options’...

  • Page 43: Viewing Cameras Using Cell Link

    Once you locate the Cell Link application on your cell phone press ‘Select’ to run the program. During the initial boot up, Cell Link will establish a connection with your HomeRemote Gateway to retrieve any changes in your home layout. Note: You may incur charges for Internet Access from your cellular carrier if you currently do not have a data plan on your cell phone service.

  • Page 44: Other Devices (Thermostats, Window Shades Etc

    can view this screen full sized by selecting the ‘Large’ button on the bottom right using your cell phone buttons. Note: Video quality and speed will vary depending on your cellular carrier broadband technology offering, cell phone model, geographical location and cellular data plan. It is recommended you use a 3G phone with broadband Internet access for the best quality video on your cell phone.

  • Page 45: Cell Link Options Menu And Navigation Tips

    13.8 - Cell Link Options Menu and Navigation Tips The Cell Link Main Menu contains functions that you can use to customize the setup of your phone. Items such as a Personal Identification Number (PIN) or activation of short cut codes can be turned on or off to fit your needs.

  • Page 46: Connection Options

    These commands enable the Cell-Link application to properly send commands over the internet as well as make use of the ‘thumb wheel’ navigation control on the BlackBerry® device. 13.8.4 - Connection Options If you have a BlackBerry® device, it is necessary to set the connection settings of your BlackBerry®...

  • Page 47: Exiting Cell Link

    14 - HomeRemote Accessories (Compatible Z-Wave Devices) The HomeRemote Wireless Home Automation System from Hawking Technologies is compatible with any Z-Wave enabled wireless home control, home automation device, sensor or module. There are hundreds of accessories from many manufacturers in the market to expand your HomeRemote solution with.

  • Page 48: Electrical Appliances

    quality light switches come in different designs, colors, wiring configurations and sizes to fit your home’s specific needs. When used with the HomeRemote Device Linking feature, a Wireless Light Switch can be linked not only to control your pre-wired home lighting, but also any other Z-Wave enabled device in your home, such as a lamp in another location.

  • Page 49: Climate Control

    Wave Wireless Motion Sensors is plug-and-play. The ‘Program’ button is normally on the back of the unit. Hawking HomeRemote Cameras – The addition of a Hawking HomeRemote Wireless Video Camera gives you access to live video from anywhere in the world via your cell phone or web browser.

  • Page 50: Access Control

    14.6 - Access Control Garage Door Opener – Z-Wave enabled Garage Door Openers give you control of your garage door from anywhere in the world using the HomeRemote Gateway. Installation of these units depends on the manufacturer and model. It may require professional installation. 14.7 - Remote Controls Remote Controls –...

  • Page 51: Frequently Asked Questions

    Wi-Fi or any other communication device. Question: What is the product warranty Answer: Yes, Hawking provides a 1-year limited warranty on all materials and workmanship. Question: What is meant by lighting controls? Answer: Lighting controls refer to turning lights on and off or dimming lights from a convenient location throughout the home.
  • Page 52 Question: How many devices can I control with the remote control? Answer: The Handheld Remote Control can hold a total of 96 devices and each Channel can control up to 16 devices. Question: What if the light or appliance that I’m trying to control does not turn on? Answer: Check to see if the device is turned on.

  • Page 53: Homeremote Gateway Installation

    15.3 - HomeRemote Gateway Installation Question: I have added a lot of devices with my remote control and transferred them to my Gateway with the wizard. There are too many being displayed and I don’t know which one is which? Answer: You forgot to use the Home Planning Guide while adding in your modules.

  • Page 54: Homeremote Gateway Web Interface

    Question: After the Setup Wizard has detected my remote control network and transferred the settings over, the modules listed are not in the order that I have installed them. How do I tell which module is which? Answer: This sometimes happens when the remote control you are using has been previously used to install another network.

  • Page 55: Homeremote Cell Link Interface And Web Portal

    15.5 - HomeRemote Cell Link Interface and Web Portal Question: What is Cell-Link? Answer: Cell-Link allows you to control your Hawking HomeRemote home automation system through a graphical interface on your cellular phone. Cell-Link provides virtually unlimited range for the customer to monitor and control their HomeRemote home automation system including monitoring of IP cameras.
  • Page 56 Question: What do I do if I change cellular service providers? Answer: Go to the “My Phones” tab to add your new phone to your subscription and remove the old one. If you change cellular carriers, you may not be able to carry-over your Cell-Link subscription if the new carrier is not compatible Question: What do I do if I change my phone number? Answer: If your phone number changes then you must download the Cell-Link software to your phone...

  • Page 57: Homeremote Gateway Specifications And Ranges

    16 – HomeRemote Gateway Specifications and Ranges Management Software Ranges: • Maximum Z-Wave modules that can be added to the Gateway: 232 • Maximum Cameras that can be added to the Gateway: 32 • Maximum Scenes that can be added to the Gateway: 64 •...

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