Service And Support - HP Entry-Level Quickspecs

QuickSpecs

Service and Support

Service and Support
Insight Remote Support
HP Support Center
Warranty / Service
Coverage
For more information
HP Entry-level Power Supplies are supported as a part of the overall ProLiant infrastructure.
HP Technology Services for Industry Standard Servers
HP Technology Services delivers confidence, reduces risk and helps customers realize agility and
stability. Connect to HP to help prevent problems and solve issues faster. Our support technology lets
you tap into the knowledge of millions of devices and thousands of experts to stay informed and in
control, anywhere, any time.
Protect your business beyond warranty with HP Care Pack Services
HP Care Pack Services enable you to order the right service level, length of coverage and response time
as you purchase your new server, giving you full entitlement for the term you select.
Provides 24 X 7 remote monitoring, proactive notifications, and problem resolution. Learn more
http://www.hp.com/go/insightremotesupport
Personalized online support portal with access to information, tools and experts to support HP
business products. Submit support cases online, chat with HP experts, access support resources or
collaborate with peers. Learn more
HP's Support Center Mobile
for live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP
warranty, HP Care Pack or HP contractual support agreement.
*HP' Support Center Mobile App is subject to local availability
For ProLiant servers and storage systems, this service covers HP-branded hardware options qualified
for the server, purchased at the same time or afterward, internal to the enclosure, as well as external
monitors up to 22" and tower UPS products; these items will be covered at the same service level and
for the same coverage period as the server unless the maximum supported lifetime and/or the
maximum usage limitation has been exceeded. Coverage of the UPS battery is not included; standard
warranty terms and conditions apply.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction. It does not apply to any exchange of Disk or SSD/Flash Drives that
have not failed. SSD/Flash Drives that are specified by HP as consumable parts and/or that have
exceeded maximum supported lifetime and/or the maximum usage limit as set forth in the
manufacturer's operating manual or the technical data sheet are not eligible for the defective media
retention service feature option.
To learn more on services for HP ESSN Options, please contact your HP sales representative or HP
Authorized Channel Partner. Or visit:
www.hp.com/services/bladesystem
c04390737 – DA – 15030 Worldwide — Version 2 — December 1, 2014
http://www.hp.com/go/hpsc
App* allows you to resolve issues yourself or quickly connect to an agent
http://www.hp.com/services/proliant
HP Entry-Level Power Supplies
or
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