Questions & Answers - Siemens M65 User Manual

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118 Questions & Answers
Questions & Answers
If you have any questions on the use of your phone, you can contact us at
www.siemens-mobile.com/customercare around the clock. As further help we have
listed below some frequently asked questions and answers.
Problem
Phone cannot be
switched on.
Standby time is too
short.
Charging error
(charge icon not dis-
played).
SIM error.
Possible causes
On/Off key not pressed long
enough.
Flat battery.
Battery contacts dirty.
See also below under "Charging
error".
Frequent use of organiser and
games.
Fast search activated.
Display illumination on.
Unintentional keystrokes (illumi-
nation!).
Battery totally discharged.
Temperature out of range:
+5 °C to +40 °C.
Contact problem
No mains voltage.
Wrong charger.
Battery faulty.
SIM card not inserted correctly. Check that the SIM card is inserted correctly
Dirty SIM card contacts.
SIM card with wrong voltage.
SIM card damaged (e.g. bro-
ken).
Possible solution
Press On/Off key for at least 2 seconds.
Charge battery. Check charging indicator in the dis-
play.
Clean contacts.
Restrict use if possible.
Deactivate speed search(p. 96).
Switch off display illumination (p. 81).
Activate key lock (p. 93).
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Make sure the ambient temperature is right, wait for
a while, then recharge.
Check power supply and connection to the phone.
Check battery contacts and telephone connection
socket, clean them if necessary, then insert battery
again.
Use different mains power socket, check mains
voltage.
Only use original Siemens accessories.
Replace battery.
(p. 13).
Clean SIM card with a dry cloth.
Use 3V SIM cards only.
Carry out a visual check. Change SIM card at serv-
ice provider.