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Grundig GRN-R5128N Owner's Manual

Grundig GRN-R5128N Owner's Manual

128 channel nvr, 256 channel nvr
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Owner's Manual
Recorders
GRN-R5128N
GRN-R7256N
GRN-R5128N.195.1.16.05.2017
© ASP AG
128 Channel NVR
256 Channel NVR

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Summary of Contents for Grundig GRN-R5128N

  • Page 1 Owner's Manual Recorders GRN-R5128N 128 Channel NVR GRN-R7256N 256 Channel NVR GRN-R5128N.195.1.16.05.2017 © ASP AG...

  • Page 3: Table Of Contents

    5.8.1. Add Online IP Cameras ....30 Content 5.8.2. Edit the connected IP Cameras and customised Protocols ..... 34 1. Introduction ..........7 6. Live View ........... 37 1.1. Available Versions ....... 7 1.2. Key Features of your NVR ....8 6.1.
  • Page 4 9.2.4. Digital Zoom ........ 84 8.2. Configuring the Recording Schedule ........... 54 9.2.5. Reverse the Playback of Multi-Channel ........84 8.3. Configuring the Motion Detection Recording ..........56 10. Backup ........... 85 8.4. Configuring the Alarm Triggered 10.1. Backing up the Recording Files ..85 Recording..........
  • Page 5 13.7. Checking the HDD Status ....138 12.2.4. Configuring SNMP ....117 12.2.5. Configuring the HTTPS Port ..118 13.8. HDD Detection ........ 139 13.9. Configuring HDD Error Alarms ..141 12.2.6. Configuring a Remote Alarm Host .......... 119 14. RAID Setup ..........142 12.2.7.
  • Page 6 16.4. Importing/Exporting 17.4. Configuring More Settings for the Configuration Files ......... 155 Device Parameters ......... 159 16.5. Upgrading the System ....155 17.5. Managing User Accounts ....159 17.5.1 Adding a User ......160 16.5.1. Upgrading by a Local Backup Device ........155 17.5.2.

  • Page 7: Introduction

    1. Introduction Thank you for purchasing a GRUNDIG network video recorder for IP cameras. This manual is for the recorder models GRN-R5128N and GRN-R7256N. Before product installation and operation, please become thoroughly familiar with this user manual and other manuals referenced by this manual.

  • Page 8: Key Features Of Your Nvr

    - Connectable to network cameras, network dome and encoders. - Connectable to Grundig & third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
  • Page 9 PoE power overload (for the models supporting PoE interfaces only), etc. -VCA detection alarm is supported (for Grundig-1 protocol cameras) -VCA search for face detection, vehicle plate, behavior analysis, people counting and heat map.

  • Page 10: Important Safety Instructions

    When installing the product, be cautious to locate it in safe places where children cannot reach it. 6. If the product does not operate properly, please contact the closest GRUNDIG distributor for after sales service. Tampering or disassembling the product will cause expiration of the warranty.

  • Page 11: Package Contents

    3. Package Contents These parts are included: 2x AC Cords 19” Brackets 32x SATA HDD slides 512x Screws for HDDs 1x Cat-6 Network Cable 1x eSATA Cable 1x Remote Control 1x Mouse 1x Setup CD 1x Quick Guide English...

  • Page 12: Installation

    4. Installation 4.1. Connections and Control Keys Front View: English...

  • Page 13: Hdd Installation

    Rear View: NOTE: The POE adaptor does not satisfy the LPS standards, the housing of the device must satisfy the requirement of being fireproof if the POE adaptor is to be used. 4.2. HDD Installation Check the settings: Before installation, please read carefully the recommendations below as high internal temperature of the product can lead to damages and shorten the product’s life cycle.
  • Page 14 Warnings if a HDD is installed: Please be extra careful not to damage the HDD as it easily breaks. During installation, make sure the insulated coat does not come off or is not placed in the wrong place. Do not lose screws and parts.

  • Page 15: Peripheral Connections

    4. Insert the hard disk along the slot until it is placed into position. 5. Repeat the above steps to install other hard disks onto the NVR. After having finished the installation of all hard disks, close the front panel and lock it with the key again 4.3.
  • Page 16 To connect to an alarm output (AC or DC load), use the following diagram: For DC load, JP4 can be used within the limit of 12V/1A safely. If the interface is connected to an AC load, JP4 should be left open. Use an external relay for safety (as shown in the figure above). There are 4 jumpers (JP1, JP2, JP3, and JP4) on the motherboard, each corresponding with one alarm output.

  • Page 17: Getting Started

    5. Getting Started 5.1. Operation of the NVR 5.1.1. Remote Control It is possible to use all functions of the NVR/DVR with the remote control. If several NVR/DVRs are set with unique ID numbers, they can be controlled with one remote control. English...
  • Page 18 English...

  • Page 19: Troubleshooting The Remote Control

    5.1.2. Troubleshooting the Remote Control NOTE: Make sure you have installed the batteries properly in the remote control. And you have to aim the remote control at the IR receiver in the front panel. If there is no response after you press any button on the remote, follow the procedure below to troubleshoot. English...

  • Page 20: Usb Mouse Operation

    Setting the ID of the NVR/DVR: Normally the remote control works out of the box. If the remote control is not working, please set the Remote Control ID as follows: Remote Control Setup Steps: 1. Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse. 2.

  • Page 21: Soft Keyboard

    5.1.4. Soft Keyboard Overview over the Soft Keyboard: Description of the buttons on the Soft Keyboard: 5.2. Menu Overview After entering the menu, the menu bar on the top of the screen can be clicked on to set other functions. From the left to the right, the icon stand for Playback, Export, Manual, HDD, Record, Camera, Configuration, Maintenance and Shutdown.
  • Page 22 Shutting down the NVR/DVR: There are two proper ways to shut down the NVR/DVR. Steps: 1. Enter the Shutdown menu: Menu> Shutdown 2. Click on the "Shutdown" button. 3. Click the “Yes” button. 4. Turn off the power switch on the rear panel when the attention window pops up. Rebooting the NVR/DVR: In the Shutdown menu, you can also reboot the NVR/DVR.

  • Page 23: Setup Wizard For Basic Configuration

    5.4. Setup Wizard for Basic Configuration By default, the Setup Wizard starts once the NVR/DVR has loaded. Operating the Setup Wizard: 1. The Setup Wizard can take you through some important settings of the NVR/DVR. If you do not want to use the Setup Wizard at that moment, click the “Cancel”...
  • Page 24 2. Click the “Next” button on the Wizard window to enter the Login window. 3. Enter the admin password. By default, the password is 1234. 4. To change the admin password, check the “New Admin Password” checkbox. Enter the new password and confirm the password in the given fields.
  • Page 25 7. After the time settings, click the „Next“ button which takes you back to the Network Setup Wizard window, as shown below. NOTE: For the models which have the PoE or built-in switch network interfaces, the internal NIC IPv4 address should be configured for the cameras connecting to the PoE or built-in switch network interface of the NVR/DVR.
  • Page 26 9. Click the „Next“ button after you configured the network parameters, which takes you to the RAID Management window. NOTE: If you enable RAID, the device needs to be rebooted. 10. Click "Next" to enter the Array Management Window. 11. Click the „Next“ button after you configured the network parameters, which takes you to the HDD Management window.
  • Page 27 12. To initialise the HDD, click the “Init” button. Initialisation removes all the data saved in the HDD. 13. Click the “Next” button. You enter the Adding IP Camera interface. 14. Click “Search” to find an online IP Camera. Select the IP camera to be added, and click the “Add” button. Enter username and password and the correct protocol to activate the camera for recording.

  • Page 28: User Login

    15. Click the “Next” button. Configure the recording for the searched IP Cameras. 16. Click “OK” to complete the startup of the Setup Wizard. 5.5. User Login To control any function of the NVR/DVR, you must login the device before operating the menu and other functions. Steps: 1.

  • Page 29: User Login Via Unlock Pattern

    2. Input the Password. 3. Click OK to log in. In the Login dialogue box, if you have entered the wrong password for 7 times, the current user account will be locked for 60 seconds. 5.5.1. User Login via Unlock Pattern NOTE: Only the admin user has the possibility to unlock the device with a pattern.

  • Page 30: User Logout

    5.6. User Logout After logging out, the monitor turns to the live view mode and if you want to make a setting or do some other operation, you need to enter the user name and password again. Steps: 1. Enter the Shutdown menu: Menu> Shutdown 2.
  • Page 31 Before you start: Ensure the network connection is valid and correct. For detailed checking and configuring of the network, please see Chapter 9.3 "Checking Network Traffic" and the Chapter "Configuring Network Detection". Steps: 1. Enter the Camera Management interface: Menu> Camera> Camera English...
  • Page 32 2. The online cameras with the same network segment will be displayed in the camera list. Click the “+” button to add the camera. 3. To add other IP cameras: 1) Click the “Custom Adding” button to pop up the “Add IP Camera (Custom)” interface. 2) You can edit the IP address, protocol, management port, and other information of the IP camera to be added.
  • Page 33 4. Import/Export the configuration file of the IP cameras. Import the configuration file of the IP cameras to the device: Connect the backup device on which the configuration file is stored. 1) Click on the “IP Camera Import/Export” tab. 2) Select the backup device from the drop-down list and click the “Refresh” button to get the latest information of the backup device.

  • Page 34: Edit The Connected Ip Cameras And Customised Protocols

    Export the configuration file of the IP cameras to the backup device: Connect the backup device on which the configuration file is stored to the device. 1) Click on the “IP Camera Import/Export” tab. 2) Select the backup device from the drop-down list. You can click the “Refresh” button to get the latest information of the backup device.
  • Page 35 Configuring the customised protocols: To connect network cameras which are not using the implemented protocols, you can configure the customised protocols to enable them to be used with the Grundig NVR/DVRs. Steps: 1. Click the “Protocol” button in the custom adding IP camera interface to enter the protocol management interface.
  • Page 36 - Protocol Name: Edit the name for the custom protocol. - Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed, leave the checkbox empty. - Type: The network camera adopting the custom protocol must support getting stream through a standard RTSP. - Transfer Protocol: Select the transfer protocol for the custom protocol.

  • Page 37: Live View

    6. Live View 6.1. Introduction of the Live View The Live View shows you the video image received from each camera in real time. The NVR/DVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending in which menu you are in) takes you to Live View mode.

  • Page 38: Quick Setting Toolbar In Live View Mode

    6.2.2. Quick Setting Toolbar in Live View Mode On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen. English...
  • Page 39 For details about the different buttons from the table, please refer to the explanations below: Instant Playback : Instant Playback only shows the recording from the last five minutes. If no recording is found, it means there was no recording during the last five minutes. Digital Zoom : Digital Zoom can zoom in the selected area to the full screen.

  • Page 40: Adjusting The Live View Settings

    Live View Strategy : Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency. 6.3. Adjusting the Live View Settings The Live View settings can be customised according to different needs. You can configure the output interface, dwell time for the screen to be shown, mute or turning on the audio, the screen number for each channel, etc.

  • Page 41: Digital Spot

    The settings available in this menu include: - Video Output Interface: Designates the output to configure the settings for HDMI 1, HDMI 2 and VGA. - Live View Mode: Designates the display mode to be used as default in this Video Output Interface. - Dwell Time: The time in seconds to dwell between the switching of channels when “Auto-switch”...
  • Page 42 3. Check the checkbox after "Enable Digital Spot". 4. Configure the Frame Rate, Max. Bitrate Mode and Max. Bitrate. 5. Click the "Apply" button to activate the settings. After you set the Digital Spot, you can get a view in the remote client or web browser of 16 channels in one screen. English...

  • Page 43: Ptz Controls

    PTZ camera. Please note: Only cameras using Grundig-1 protocol make use of all the PTZ functions. Cameras using Grundig- 2, ONVIF or any other protocol might need to be configured directly in the camera OSD.

  • Page 44: Setting The Ptz Presets, Patrols & Patterns

    3. Choose the camera for PTZ setting in the “Camera” dropdown list. 4. Enter the parameters of the PTZ camera. NOTE: All the parameters should be exactly the same as the PTZ camera parameters. 5. Click the “Apply” button to save the settings. 7.2.

  • Page 45: Calling The Presets

    7.2.2. Calling the Presets This feature enables the camera to point to a specified position such as a window when an event takes place. Steps: 1. Click the button “PTZ” in the lower-right corner of the PTZ setting interface; Or press the “PTZ” button on the front panel or click the “(PTZ Control)” icon in the quick setting bar, or select the “PTZ”...

  • Page 46: Calling The Patrols

    2. Select the Patrol No. in the drop-down list of ”Patrol”. 3. Click the “Set” button to add key points for the patrol. 4. Configure the key point parameters, such as the Key Point No., duration of staying for one key point and speed of patrol.

  • Page 47: Customising The Patterns

    7.2.5. Customising the Patterns Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ movement according to the predefined path. Steps: 1. Enter the PTZ Control interface: Menu> Camera> PTZ 2.

  • Page 48: Customising The Linear Scan Limit

    3. Click the “Call Pattern” button to call it. 4. Click the “Stop Pattern” button to stop calling it. 7.2.7. Customising the Linear Scan Limit The Linear Scan can be enabled to trigger the scan in the horizontal direction in the predefined range. NOTE: This function is supported by some models.

  • Page 49: Calling The Linear Scan

    7.2.8. Calling the Linear Scan Follow the procedure to call the linear scan in the predefined scan range. Steps: 1. Click the button “PTZ” in the lower-right corner of the PTZ setting interface; Or press the “PTZ” button on the front panel or click the “PTZ Control” icon in the quick setting bar to enter the PTZ setting menu in live view mode.

  • Page 50: Ptz Control Panel

    3. There are 3 one-touch park types selectable, click the corresponding button to activate the park action. - Park (Quick Patrol): The dome starts to patrol from the predefined preset 1 to preset 32 in this order after the park time. An undefined preset will be skipped. - Park (Patrol 1): The dome starts to move according to the predefined patrol 1 path after the park time.

  • Page 51: Recording Settings

    8. Recording Settings 8.1. Configuring Parameters By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1. Make sure that the HDD has already been installed. If not, please install a HDD and initialise it. (Menu> HDD> General) English...
  • Page 52 2. Check the storage mode of the HDD. 1) Click “Advanced” to check the storage mode of the HDD. 2) If the HDD mode is “Quota”, please set the maximum recording capacity. For detailed information, see the Chapter “Configuring the Quota Mode”. 3) If the HDD mode is “Group”, you should set the HDD group.
  • Page 53 2. Parameters Setting for Recording: 1) Select the Recording tab page to configure the settings. You can configure the stream type, the resolution, and other parameters on your demand. - Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggered the recording at 10:00, if you set the pre-recording time as 5 seconds, the camera records it at 9:59:55.

  • Page 54: Configuring The Recording Schedule

    8.2. Configuring the Recording Schedule Set the recording schedule, and then the camera automatically starts/stops recording according to the configured schedule. Steps: 1. Enter the Recording Schedule interface: Menu> Record> Schedule 2. Configure the Recording Schedule: 1) Select “Record Schedule”. 2) Choose the camera you want to configure.
  • Page 55 You can click the “(clock)” button to set the accurate time of the schedule. II. To schedule an all-day recording, check the checkbox after the “All Day” item. III. To arrange another schedule, leave the “All Day” checkbox blank and set the Start/End time. NOTE: Up to 8 periods can be configured for each day.

  • Page 56: Configuring The Motion Detection Recording

    In this chapter, you can follow the steps to schedule a recording which is triggered by the detected motion. Please note: Only cameras using Grundig-1 protocol can be configured for motion recording with the NVR/DVR. Cameras using Grundig-2, ONVIF or any other protocol need to be configured directly in the camera OSD. English...
  • Page 57 Steps: 1. Enter the Motion Detection interface: Menu> Camera> Motion 2. Configure the Motion Detection: 1) Choose the camera you want to configure. 2) Check the checkbox after “Enable Motion Detection”. 3) Drag and draw the area for motion detection by mouse. If you want to set the motion detection for all the area shot by the camera, click “Full Screen”.

  • Page 58: Configuring The Alarm Triggered Recording

    5) Select the channels for which you want a motion detection event to trigger a recording. 6) Click “Apply” to save the settings. 7) Click “OK” to go back to the upper level menu. 8) Exit the Motion Detection menu. 3.
  • Page 59 2. Click the “Alarm Input” tab and set the alarm parameters. 1) Select the Alarm Input number and configure the alarm parameters. 2) Choose N.O (normally open) or N.C (normally closed) as the alarm type. 3) Check the checkbox at “Enable”. 4) Click on the “(cogwheel)”...
  • Page 60 5) Choose the alarm triggered recording channel. 6) Check the checkboxes to select the channels. 7) Click “Apply” to save the settings. 8) Click “OK” to go back to the upper level menu. Repeat the above steps to configure other alarm input parameters. If the settings can also be applied to other alarm inputs, click “Copy”...

  • Page 61: Configuring The Manual Recording

    8.5. Configuring the Manual Recording Follow the steps below to set the parameters for the manual recording. When using Manual Recording, you need to manually cancel the recording. The manual recording is prior to the scheduled recording. Steps: 1. Enter the Manual settings interface: Menu> Manual 2.

  • Page 62: Configuring The Holiday Recording

    8.6. Configuring the Holiday Recording Follow the steps to configure the recording schedule on holidays for that year as you may want to have a different plan for recording on a holiday. Steps: 1. Enter the Recording setting interface: Menu> Record> Holiday 2.

  • Page 63: Configuring The Redundant Recording

    2) Check the checkbox after “Enable Holiday”. 3) Select “Mode” from the dropdown list. There are three different modes for the date format to configure a holiday schedule. 4) Set the start and end date. 5) Click “Apply” to save the settings. 6) Click “OK”...
  • Page 64 2. Select the HDD and click the “Edit” button to enter the Local HDD Settings interface. a. Set the HDD property to Redundancy. b. Click "Apply" to save the settings. c. Click "OK" to go back to the upper level menu. NOTE: You must set the Storage mode in the "HDD>...

  • Page 65: Configuring The Hdd Group For Recording

    3. Enter the "Record" setting interface: Menu> Record> Parameters a. Select the "Record" tab. B. Click on "More Settings" to enter the following interface. C. Select the "IP Camera" you want to configure in the drop-down list. D. Check the checkbox of "Redundant Record/Capture". E.
  • Page 66 2. Select “Advanced” on the left side menu. Check whether the storage mode of the HDD is “Group”. If not, set it to “Group”. For detailed information, please refer to Chapter “Managing a HDD Group”. 3. Select “General” in the left side menu. 4.

  • Page 67: Files Protection

    8.9. Files Protection Protect a file by locking the recording files: Steps: 1. Enter Export setting interface: Menu> Export 2. Select the channels you want to investigate by checking the checkbox. 3. Configure the recording type, file type and start/end time. 4.
  • Page 68 5. Protect the recording files. 1) Find the recording files you want to protect, and then click on the “(open lock)” icon which will turn to a “(closed lock)”, indicating that the file is locked. NOTE: The recording files for which the recording is not completed yet cannot be locked. 2) Click on “(closed lock)”...

  • Page 69: Playback

    9. Playback 9.1. Playing Back Recording Files 9.1.1. Playing Back by Channel This explains how to play back the recorded video files of a specific channel in the live view mode. The Channel switch is supported. Instant playback by channel: Steps: Choose a channel in live view mode using the mouse and click the “(backward arrow on an SD card)”...
  • Page 70 NOTE: Pressing numerical buttons will switch the playback to the corresponding channels during the playback process. 2. Playback management: The toolbar in the bottom part of the Playback interface can be used to control the playing progress. Click on the channel(s) to execute simultaneous playback of multiple channels. NOTE: The writing “18-11-2015 16:02:16 –...
  • Page 71 NOTE: For the Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate special frames. English...

  • Page 72: Playing Back By Smart Playback

    9.1.2. Playing Back by Smart Playback The smart playback function provides an easy way to get through less effective information. When you select the smart playback mode, the system will analyse whether the video contains motion or VCA information, it marks it with the green colour and plays it in normal speed mode while the video without motion will be played in 16-time speed mode.

  • Page 73: Playing Back By Time

    2. Configure the required parameters of intrusion detection, including area, arming schedule and linkage methods. Refer to the user manual of smart IP camera for detailed instructions. Steps: 1. Enter "Playback" interface: Menu> Playback 2. Select "Normal/Smart" in the drop-down list on the top-left side. 3.
  • Page 74 NOTE: If there are recording files for that camera in that day, in the calendar, the icon for that day is displayed as a number in a dark coloured square. Otherwise it is displayed as a number in a light coloured square. In the Playback interface: The toolbar in the bottom part of Playback interface can be used to control the playing process.

  • Page 75: Playing Back By Event Search

    9.1.4. Playing Back by Event Search This function plays back the recording files on one or several channels searched out by the restricting event type (e.g. alarm input and motion detection). Steps: 1. Enter the Playback interface: Menu> Playback 2. Select “Event” in the drop-down list on the top-left side. 3.
  • Page 76 5. Click the “>” button to play back the file. You can click the “Back” button to go back to the search interface. NOTE: Pre-play and post-play can be configured. 6. Playback interface: The toolbar in the bottom part of Playback interface can be used to control the playing process. English...

  • Page 77: Playing Back By Tag

    9.1.5. Playing Back by Tag The Video tag allows you to record related information like people and location at a certain time point during playback. You are also allowed to use video tag(s) to search for recording files and position a time point. Before playing back by tag: 1.
  • Page 78 Steps: 1. Select “Tag” from the drop-down list in the Playback interface. 2. Choose channels, edit the start time and end time, and then click “Search” to enter the Search Result interface. NOTE: You can enter the keyword in the textbox next to “Keyword” to search the tag on your command. 3.

  • Page 79: Playing Back By System Logs

    9.1.6. Playing Back by System Logs This function plays back recording file(s) associated with channels after searching the system logs. Steps: 1. Enter the Log Information interface: Menu> Maintenance> Log Information 2. Click the “Log Search” tab to enter the Playback by System Logs. Set the search time and type and click the “Search”...

  • Page 80: Playing Back By Sub Periods

    4. Playback interface: The toolbar in the bottom part of the Playback interface can be used to control the playing process. 9.1.7. Playing back by Sub Periods Playing back by Sub-Periods will present you the video of one channel at different times. The split ratio is based on the length of the recording and the amount of split screens.

  • Page 81: Playing Back The External File

    9.1.8. Playing Back the External File Perform the following steps to look up and play back files in the external devices. Steps: 1. Enter the Tag Search interface: Menu> Playback 2. Select the External File in the drop-down list on the top-left side. The files are listed in the right-side list. You can click the “Refresh”...

  • Page 82: Playing Back Pictures

    9.1.9. Playing Back Pictures The captured pictures stored in the HDDs of the device can be searched and viewed. Steps: 1. Enter the Playback interface: Menu> Playback 2. Select a Picture from the drop-down list in the upper-left corner of the page to enter the Picture Playback interface.

  • Page 83: Auxiliary Functions Of Playback

    6. Click on the “Back” button to return to the search interface. 7. The toolbar in the bottom part of the "Playback" interface can be used to control the playing process. 9.2. Auxiliary Functions of Playback 9.2.1. Playing Back Frame by Frame This function plays the video files frame by frame for checking the image details of the video when abnormal events happen.

  • Page 84: Digital Zoom

    9.2.4. Digital Zoom Steps: 1. Click the “(magnifying glass with a plus)” button on the playback control bar to enter the Digital Zoom interface. 2. Use the mouse wheel to zoom in and out of the image and enlarge it up to 16 times. 3.

  • Page 85: Backup

    10. Backup 10.1. Backing up the Recording Files 10.1.1. Backing up by Normal Video Search The recording files can be backed up to various devices, such as USB devices (USB flash drives, USB HDDs, USB writer) and SATA device. Backup using USB flash drives and USB HDDs: Steps: 1.
  • Page 86 4. Export: Click the “Export All” button to export all the recording files. Or you can select the recording files you want to back up, and click the “Export” button to enter the Export interface. NOTE: If the inserted USB device is not recognised: - Click the Refresh button.
  • Page 87 Backup using the USB DVD writer and SATA device: Steps: 1. Enter the Export interface: Menu> Export> Normal 2. Set the search condition and click the “Search” button to enter the search result interface. 3. Select the recording files you want to back up. Click the “>” button to play the recording file if you want to check it.
  • Page 88 4. Export: Click the “Export” button and start the backup. NOTE: If the inserted USB writer or SATA writer is not recognised: - Click the “Refresh” button. - Reconnect the device. If this does not work, this device might not be supported or defect. Stay in the Exporting interface until all recording files are exported and until the pop-up message box “Export finished”...

  • Page 89: Backing Up By Event Search

    10.1.2. Backing up by Event Search This function backs up event-related recording files using USB devices (USB flash drives, USB HDDs, USB writer) and/or a SATA device. Quick Backup and Normal Backup are supported. Steps: 1. Enter the Export interface: Menu> Export> Event 1) Select “Alarm Input”...
  • Page 90 2. Select the recording files to export. 1) Clicking the “Quick Export” button will export the recording files of all channels triggered by the selected alarm input. English...

  • Page 91: Backing Up Video Clips

    2. Export: Click the “Export All” button to export all the recording files. Or you can select the recording files you want to back up, and click the “Export” button to enter the Export interface. NOTE: If the inserted USB device is not recognised: - Click the Refresh button.
  • Page 92 3. Click on the “(cogwheel)” symbol to save the video clips. Otherwise the promption for saving clips will pop up when you quit the playback interface. NOTE: A maximum of 30 clips can be selected for each channel. English...

  • Page 93: Hot Spare Device Backup

    4. Export: Click on the “Export” button and start the backup. NOTE: If the inserted USB device is not recognised: - Click the “Refresh” button. - Reconnect the device. - If this does not work, this device might not be supported or defect. You can also format an USB flash drive or USB HDDs via the device.
  • Page 94 How to set up the Hot Spare device: NOTE: The camera connection will be disabled when the device works in the hot spare mode. It’s highly recommended to restore the defaults of the device after switching the working mode of the hot spare device to normal mode to ensure the normal operation afterwards.
  • Page 95 How to set up the Working Device: Steps: 1. Enter the Hot Spare settings interface: Menu> Configuration> Hot Spare 2. Set the "Work Mode" as "Normal Mode" (default). 3. Check the checkbox of "Enable" to enable the hot spare function. 4.

  • Page 96: Alarm Settings

    11. Alarm Settings 11.1. Setting the Motion Detection Alarm Steps: 1. Enter the Motion Detection interface of the Camera Management and choose a camera you want to set up the motion detection for: Menu> Camera> Motion 2. Set up the detection area and sensitivity. Tick “Enable Motion Detection”, and use the mouse to draw detection area(s) and drag the sensitivity bar to set the sensitivity.
  • Page 97 3. Click the “Trigger Channel” tab and select one or more channels which will start to record or turn to full- screen monitoring when the motion alarm is triggered, and click “Apply” to save the settings. 4. Set up the arming schedule of the channel: 1) Select the “Arming Schedule”...

  • Page 98: Setting The Sensor Alarms

    5. Click the “Handling” tab to set up alarm response actions of the motion alarm (please refer to Chapter “Setting Alarm Response Actions”). 6. If you want to set the motion detection for another channel, repeat the above steps or just click “Copy” in the Motion Detection interface to copy the above settings to it.
  • Page 99 2. Set up the handling action of the selected alarm input. Check the “Enable” checkbox and click the “Settings” button to set up its alarm response actions. 3. Select the “Trigger Channel” tab and select one or more channels which will start to record or turn to full- screen monitoring when an external alarm is input, and click “Apply”...
  • Page 100 Choose one day of a week and max. eight time periods can be set within each day, and click “Apply” to save the settings. NOTE: Time periods shall not be repeated or overlapped. Repeat the above steps to set up the arming schedule for other days of a week. You can also use the “Copy” button to copy an arming schedule to other days.

  • Page 101: Detecting A Video Loss Alarm

    7. If you want to set the handling action of another alarm input, repeat the above steps. Or you can click the “Copy” button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them. 11.3.
  • Page 102 2. Set up the handling action for video loss. Check the checkbox of “Enable Video Loss Alarm”, and click the “(cogwheel)” button to set up the handling action of video loss. 3. Set up the arming schedule of the handling actions. 1) Select the “Arming Schedule”...

  • Page 103: Detecting Video Tampering Events

    11.4. Detecting Video Tampering Events If the connected camera supports the tampering detection, this function can be edited directly from the NVR. If you need further explanation of this feature, please read the camera manual carefully. 2. Set up the handling action for tampering. Check the checkbox of “Enable Video Tampering Detection”, and click the “(cogwheel)”...

  • Page 104: Detecting Vca Events

    11.5. Detecting VCA Events If the connected camera supports VCA, this function can be edited directly from the NVR. If you need further explanation of this feature, please read the camera manual carefully. Only cameras with the Grundig-1 protocol are supported.
  • Page 105 2. Select the type of VCA function that you want to adjust. Please note that unsupported functions won't be selectable. Check the checkbox of “Enable” to enable the selected VCA function, and click the “(cogwheel)” button to set up the handling action of video loss. 3.

  • Page 106: Handling An Exceptions Alarm

    11.6. Handling an Exceptions Alarm The Exception Settings refer to the handling action of various exceptions, e.g. - HDD Full: The HDD is full. - HDD Error: Writing HDD error or unformatted HDD. - Network Disconnected: Disconnected network cable. - IP Conflicted: Duplicated IP address. - Illegal Login: Incorrect user ID or password.

  • Page 107: Setting Alarm Response Actions

    11.7. Setting Alarm Response Actions Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm Output and Send Email. Event Hint Display: When an event or exception happens, a hint can be displayed on the lower-left corner of the live view image.
  • Page 108 3. Click the “(cogwheel)” button to set the type of event to be displayed in the image. 4. Click the “OK” button to finish the settings. Full Screen Monitoring: When an alarm is triggered, the local monitor (VGA and HDMI monitor) displays in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 109 Email Linkage: Send an email with alarm information to a user or users when an alarm is detected. Please refer to Chapter 9.2.9 for details of the Email configuration. Trigger Alarm Output: Triggers an alarm output when an alarm is triggered. 1.
  • Page 110 2. Set up the arming schedule of the alarm output. Choose one day of a week and up to 8 time periods can be set within each day. NOTE: Time periods shall not be repeated or overlapped. 3. Repeat the above steps to set up the arming schedule of other days of a week. You can also use the “Copy” button to copy an arming schedule to other days.

  • Page 111: Triggering Or Clearing An Alarm Output Manually

    11.8. Triggering or Clearing an Alarm Output Manually The sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of the dwell time of an alarm output, the alarm can be cleared only by clicking the “Clear” button in the following interface.

  • Page 112: Network Settings

    12. Network Settings 12.1. Configuring the General Settings The network settings must be properly configured before you operate the NVR/DVR over the network. Steps: 1. Enter the Network Settings interface: Menu> Configuration> Network 2. Select the “General” tab. 3. In the “General Settings” interface, you can configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU and DNS Server.

  • Page 113: Configuring The Advanced Settings

    Load Balance Mode: The four NIC cards use the same IP address and share the network load. Net-fault Tolerance Mode: The four NIC cards use the same IP address and you can select the Main NIC to any LAN. In this way, in case of one NIC card failure, the device will automatically enable the standby NIC cards to ensure the normal running of the whole system.
  • Page 114 - DynDNS: 1) Enter the “Server Address” for DynDNS (i.e. members.dyndns.org). 2) In the NVR/DVR Domain Name text field, enter the domain obtained from the DynDNS website. 3) Enter the “User Name” and “Password” registered on the DynDNS website. - NO-IP: Enter the account information in the corresponding fields.

  • Page 115: Configuring The Ntp Server

    12.2.2. Configuring the NTP Server Ensure that the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC. NOTE: Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required.

  • Page 116: Configuring The E-Mail Setup

    12.2.3. Configuring the E-Mail Setup The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed. Before configuring the Email settings, the NVR must be connected to a local area network (LAN) that maintains an SMTP mail server.

  • Page 117: Configuring Snmp

    12.2.4. Configuring SNMP You can use the SNMP protocol to get the device status and parameters related information. Steps: 1. Enter the Network Settings interface: Menu> Configuration> Network 2. Select the “SNMP” tab to enter the SNMP Settings interface. 3. Check the “Enable SNMP” checkbox to enable this feature. 4.

  • Page 118: Configuring The Https Port

    12.2.5. Configuring the HTTPS Port HTTPS provides authentication of the web site and associated web server that one is communicating with, which protects against Man-in-the-middle attacks. Perform the following steps to set the port number of https. Example: If you set the port number as 443 and the IP address is 192.0.0.64, you may access the device by inputting https://192.0.0.64:443 via the web browser.

  • Page 119: Configuring A Remote Alarm Host

    12.2.6. Configuring a Remote Alarm Host With a remote alarm host configured, the NVR/DVR will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the SCMS software installed. Steps: 1.

  • Page 120: Configuring Multicast

    12.2.7. Configuring Multicast The multicast can be configured to realise a live view for more than 128 connections through the network for the device. A multicast address spans the Class-D IP range of 224.0.0.0 to 239.255.255.255. It is recommended to use an IP address ranging from 239.252.0.0 to 239.255.255.255.

  • Page 121: Configuring The Server And The Http Ports

    12.2.9. Configuring the Server and the HTTP Ports You can change the server and HTTP ports in the Network Settings menu. The default server port is 8000 and the default HTTP port is 80. Steps: 1. Enter the Network Settings interface: Menu> Configuration> Network 2.
  • Page 122 3. Click “Apply” to save the settings. 4. Select the “Email” tab to enter the Email Settings interface. 5. Configure the following Email settings: - Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature. - User Name: The user account of the sender’s Email for SMTP server authentication. - Password: The password of the sender’s Email for SMTP server authentication.

  • Page 123: Configuring Nat

    12.2.11. Configuring NAT Two ways are provided for port mapping to realise the remote access via the cross-segment network, UPnP™ and manual mapping. UPnP™: Universal Plug and Play (UPnP™) can permit the device to seamlessly discover the presence of other network devices on the network and to establish functional network services for data sharing, communications, etc.
  • Page 124 3. Check the checkbox next to “Enable UPnP” to enable UPnP™. 4. Select the “Mapping Type” from “Manual” or “Auto” in the drop-down list. OPTION 1: Auto If you select "Auto", the Port Mapping items are read-only, and the external ports are going to be set by the router automatically.
  • Page 125 OPTION 2: Manual If you select “Manual” as the mapping type, you can edit the external port on your demand by clicking on the “(pencil on a written sheet)” symbol to activate the External Port Settings dialogue box. Steps: 1) Select “Manual” in the drop-down list of Mapping Type. 2) Click on the “(pencil on a written sheet)”...
  • Page 126 Manual Mapping: If your router does not support the UPnPTM function, perform the following steps to map the port manually in an easy way. Before you start: Make sure the router supports the configuration of the internal port and the external port in the interface of Forwarding.

  • Page 127: Checking The Network Traffic

    12.3. Checking the Network Traffic You can check the network traffic to obtain real-time information of the NVR/DVR such as linking status, MTU, sending/receiving rate, etc. Steps: 1. Enter the Network Traffic interface: Menu> Maintenance> Net Detect 2. You can view the sending rate and receiving rate information on the interface. The traffic data is going to be refreshed every second.

  • Page 128: Testing The Network Delay And Packet Loss

    12.4.1. Testing the Network Delay and Packet Loss Steps: 1. Enter the Network Traffic interface: Menu> Maintenance> Net Detect 2. Click the “Network Detection” tab to enter the Network Detection menu. 3. Enter the destination address in the text field of “Destination Address”. 4.

  • Page 129: Exporting The Network Packet

    12.4.2. Exporting the Network Packet By connecting the NVR/DVR to the network, the captured network data packet can be exported to a USB-flash disk, eSATA and USB - DVD-R/W. Steps: 1. Enter the Network Traffic interface: Menu> Maintenance> Net Detect 2.

  • Page 130: Checking The Network Statistics

    If the network is normal, the following message box will pop up. If the message box pops up with other information instead of this one, you can click on the “Network” button to show the quick setting interface of the network parameters. 12.4.4.

  • Page 131: Hdd Management

    13. HDD Management 13.1. Initialising HDDs A newly installed hard disk drive (HDD) must be initialised before it can be used with your NVR/DVR. NOTE: A message box pops up when the NVR/DVR starts up if any uninitialised HDD exsists. Click the “Yes”...

  • Page 132: Managing The Network Hdd

    13.2. Managing the Network HDD You can add the allocated NAS or disk of IP SAN to the NVR/DVR, and use it as a network HDD. Steps: 1. Enter the HDD Information interface: Menu> HDD> General 2. Click the “Add” button to enter the Add NetHDD interface, as shown below. English...
  • Page 133 3. Add the allocated “NetHDD”. 4. Select the type from “NAS” or “IP SAN”. 5. Configure the NAS or IP SAN settings. - Add an NAS disk: 1) Enter the NetHDD IP address in the text field. 2) Click the “Search” button to search the available NAS disks. 3) Select the NAS disk from the list shown below.

  • Page 134: Managing Esata

    6. After having successfully added the NAS or IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. NOTE: If the added NetHDD is uninitialised, please select it and click the “Init” button for initialisation. 13.3.

  • Page 135: Managing A Hdd Group

    2. Select the eSATA type to Export or Record/Capture from the dropdown list of eSATA. A. Export: use the eSATA for backup. Refer to Backup using eSATA HDDs in Chapter 10.1.1 "Backing up by Normal Video"/Picture Search for the operating instructions. B.
  • Page 136 4. Click the “Yes” button to reboot the device to activate the changes. 5. After rebooting the device, enter the HDD Information interface: Menu> HDD> General 6. Select a HDD from the list and click on the “(pencil on a written sheet)” icon to enter the Local HDD Settings interface, as shown below.

  • Page 137: Configuring The Quota Mode

    13.5. Configuring the Quota Mode Each camera can be configured with the allocated quota for the storage of the recorded files. Steps: 1. Enter the Storage Mode interface: Menu> HDD> Advanced 2. Set the “Mode” to “Quota”, as shown below. NOTE: The NVR/DVR must be rebooted to enable the changes to take effect.

  • Page 138: Configuring The Disk Clone

    13.6. Configuring the Disk Clone If the S.M.A.R.T. detection result declares the HDD is abnormal, you can choose to clone all the data on the HDD to an inserted eSATA disk manually. Refer to Chapter 13.7 "HDD Detection" for details of the S.M.A.R.T detection. Before you start: An eSATA disk should be connected to the device.

  • Page 139: Hdd Detection

    NOTE: If the status of the HDD is “Normal” or “Sleeping”, it works normally. If the status is “Uninitialized” or “Abnormal”, please initialise the HDD before use. And if the HDD initialisation failed, please replace the HDD with a new one. Checking the HDD Status on the System Information Interface: Steps: 1.
  • Page 140 NOTE: If you want to use the HDD even when S.M.A.R.T. checking failed, you can check the checkbox of the “Continue to use the disk when self-evaluation failed” item. Bad Sector Detection: Steps: 1. Click the “Bad Sector Detection” tab. 2.

  • Page 141: Configuring Hdd Error Alarms

    13.9. Configuring HDD Error Alarms You can configure the HDD error alarms when the HDD status is “Uninitialized” or “Abnormal”. Steps: 1. Enter the Exception interface: Menu> Configuration> Exceptions 2. Set the Exception Type to “HDD Error” in the dropdown list. 3.

  • Page 142: Raid Setup

    14. RAID Setup 14.1. Configuring an Array RAID (redundant array of independent disks) is a storage technology that combines multiple disk drive components into a logical unit. A RAID setup stores data over multiple hard disk drives to provide enough redundancy so that data can be recovered if one disk fails.

  • Page 143: Using The Start Up Wizard To Configure The Raid System

    14.2.1. Using the Start Up Wizard to configure the RAID system You can configure the RAID while the device starts up the first time using the Wizard for Basic Configuration. Refer to the Wizard chapter in this manual to receive more information about it. You can activate the Wizard again by entering the Menu>...

  • Page 144: Manually Creating An Array

    14.2.4. Manually Creating an Array You can manually create the array of RAID 0, RAID 1, RAID 5, RAID6, and RAID 10. NOTE: In this section, we take RAID 5 as an example to describe the manual configuration of the array and virtual disk.

  • Page 145: Rebuilding An Array

    4. Click on the "OK" button to create an array. 5. You can click on the "Array" tab to view the successfully created array. NOTE: - If you choose RAID 0, at least 2 HDDs must be installed. - If you choose RAID 1, 2 HDDs need to be configured for RAID 1. - If you choose RAID 5, at least 3 HDDs must be installed.

  • Page 146: Manually Rebuilding An Array

    14.3.2. Manually Rebuilding an Array If the hot spare disk has not been configured, you can rebuild the array manually to restore the array when the virtual disk is in "Degraded" status. Steps: 1. Enter the Array Settings interface: Menu> HDD> RAID> Array 2.

  • Page 147: Deleting An Array

    4. The “Do not unplug the physical disk when it is under rebuilding” message box pops up. Click on the "OK" button to start rebuilding. 5. You can enter the Array Settings interface to view the rebuilding status. 6. After the rebuilding was successful, the array and virtual disk will be restored to "Functional". NOTE: At least one available physical disk should exist for rebuilding the array.

  • Page 148: Camera Settings

    15. Camera Settings 15.1. Configuring the OSD Settings You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Please note: The available functions differ from protocol to protocol. Not all protocols support all functions described below.

  • Page 149: Configuring A Privacy Mask

    15.2. Configuring a Privacy Mask You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Steps: 1. Enter the Privacy Mask Settings interface: Menu> Camera> Privacy Mask 2.

  • Page 150: Configuring The Video Parameters

    15.3. Configuring the Video Parameters Steps: 1. Enter the Image Settings interface: Menu> Camera> Image 2. Select the camera to set the image parameters. 3. You can click on the arrow to change the value of each parameter. 4. Click the “Apply” button to save the settings. English...

  • Page 151: Nvr Management

    16. NVR Management 16.1. Viewing the System Information Steps: 1. Enter the System Information interface: Menu> Maintenance> System Info 2. You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the system information of the device. English...

  • Page 152: Searching & Exporting Log Files

    16.2. Searching & Exporting Log Files The operation, alarm, exception and information of the NVR/DVR can be stored in log files, which can be viewed and exported at any time. Steps: 1. Enter the Log Search interface: Menu> Maintenance> Log Information 2.
  • Page 153 NOTE: Up to 2000 log files can be displayed each time. 5. You can click the ”(tick)” button of each log or double click it to view its detailed information, as shown below. And you can also click the “>” button to view the related video files if available. 6.

  • Page 154: Importing/Exporting Ip Camera Information

    7. Select the backup device from the dropdown list under “Device Name”. 8. Click the “Export” to export the log files to the selected backup device. You can click the “New Folder” button to create a new folder in the backup device, or click the “Format” button to format the backup device before the log export.

  • Page 155: Importing/Exporting Configuration Files

    16.4. Importing/Exporting Configuration Files The configuration files of the NVR/DVR can be exported to a local device for backup; and the configuration files of one NVR/DVR can be imported to multiple NVR/DVR devices if they are to be configured with the same parameters.

  • Page 156: Restoring The Default Settings

    16.6. Restoring the Default Settings Steps: 1. Enter the Default interface: Menu> Maintenance> Default 2. Click the “OK” button to restore the default settings. NOTE: Except the network parameters (including IP address, subnet mask, gateway, MTU, NIC working mode, default route and server port), all other parameters of the device will be restored to factory default settings. English...

  • Page 157: Other Functions

    17. Other Functions 17.1. Configuring the RS-232 Serial Port The RS-232 port can be used in two ways: - Parameters Configuration: Connect a PC to the NVR/DVR through the PC serial port. The Device parameters can be configured by using a software such as HyperTerminal. The serial port parameters must be the same as the NVR/DVR’s when connecting with the PC serial port.

  • Page 158: Configuring The Dst Settings

    3. Configure the following settings: - Language: The default language used is English. - Resolution: Select the resolution for the video output, which must be the same as the resolution of the monitor screen. - Time Zone: Select the time zone. - Date Format: Select the date format.

  • Page 159: Configuring More Settings For The Device Parameters

    17.4. Configuring More Settings for the Device Parameters Steps: 1. Enter the General Settings interface: Menu> Configuration> General 2. Click the “More Settings” tab to enter the More Settings interface, as shown in below. 3. Configure the following settings: - Device Name: Edit the name of the NVR/DVR. - Device No.: Edit the serial number of the NVR/DVR.

  • Page 160: Adding A User

    17.5.1. Adding a User Steps: 1. Enter the User Management interface: Menu> Configuration> User 2. Click the “Add” button to enter the “Add User” interface. English...
  • Page 161 3. Enter the information for the new user, including User Name, Password, Level and the User’s MAC Address. - Level: Set the user level to “Operator” or “Guest”. Different user levels have different operating permission. > Operator: The Operator user level has permission for the Two-way Audio in Remote Configuration and all operating permissions in the Camera Configuration by default.
  • Page 162 6. Set the operating permission for the Local Configuration, Remote Configuration and Camera Configuration for the user. Local Configuration: - Local Log Search: Searching and viewing logs and the system information of the NVR/DVR. - Local Parameters Settings: Configuring the parameters, restoring the factory default parameters and importing/exporting the configuration files.

  • Page 163: Deleting A User

    17.5.2. Deleting a User Steps: 1. Enter the User Management interface: Menu> Configuration> User 2. Select the user to be deleted from the list, as shown below. 3. Click the “(red bin)” icon to delete the selected user. 17.5.3. Editing a User Steps: 1.

  • Page 164: Glossary

    4. Edit the corresponding parameters. - Operator and Guest: You can edit the user information, including the user name, password, permission level and MAC address. Check the checkbox next to “Change Password” if you want to change the password, and input the new one in the text field of “Password”...

  • Page 165: Trouble Shooting

    19. Trouble Shooting - No image displayed on the monitor after starting up normally. Possible Reasons: a) No VGA or HDMI(Trademark) connections. b) The connection cable is damaged. c) The input mode of the monitor is incorrect. Steps: 1. Verify the device is connected with the monitor via a HDMI(Trademark) or VGA cable. If not, please connect the device with the monitor and reboot.
  • Page 166 - The status of the added IP camera displays “Disconnected” when it is connected through a Private Protocol. Select “Menu> Camera> Camera> IP Camera” to get the camera status. Possible Reasons: a) Network failure, and the NVR/DVR and IP camera lost connections. b) The configured parameters are incorrect when adding the IP camera.
  • Page 167 - The IP camera frequently switches between going online and offline and the status of it displays “Disconnected”. Possible Reasons: a) The IP camera and the NVR/DVR versions are not compatible. b) Unstable power supply of the IP camera. c) Unstable network between the IP camera and the NVR/DVR. d) Limited flow by the switch connected with the IP camera and NVR/DVR.
  • Page 168 - No monitor is connected with the NVR/DVR locally and when you manage the IP camera to connect with the device by web browser remotely, the status of the web browser displays as "Connected". When you connect the device with the monitor afterwards via the VGA or HDMI interface and reboot the device, there is a black screen shown with the mouse cursor.
  • Page 169 - Live view gets stuck when video is output remotely via the Internet Explorer or a platform software. Possible Reasons: a) Poor network connection between the NVR/DVR and the IP camera, and there exists a packet loss during the transmission. B) Poor network connection between the NVR/DVR and the PC, and there exists a packet loss during the transmission.
  • Page 170 - The image gets stuck when the NVR/DVR is playing back by single or multi-channel. Possible Reasons: a) Poor network connection between the NVR/DVR and the IP camera, and there exists a packet loss during the transmission. B) The frame rate is not the real-time frame rate. C) The NVR/DVR supports up to 16-channel synchronised playback at the resolution of 4CIF, if you want a 16- channel synchronised playback at the resolution of 720p, frame extracting may occur, which leads to a slight stuck.
  • Page 171 - No recording files found in the NVR/DVR local HDD, and the prompt message “No record file found” appears. Possible Reasons: a) The time setting of the system is incorrect. B) The search condition is incorrect. C) The HDD is in error or not detected. Steps: 1.
  • Page 172 Specifications GRN-R5128N Operating System Embedded OS IP Inputs 128 channels Video Outputs 1x VGA,2x HDMI Harddisk bay 16 x SATA II Max. Storage Capacity up to 8TB per disk,add. storage over eSATA & NAS possible OSD RAID RAID 6,RAID 5,RAID 0,RAID 1,RAID 10 Video Compression H.264,H.265...
  • Page 173 Power Consumption 140 W Weight 16 kg Dimensions (wxhxd) 442 x 494 x 164 mm English...

  • Page 174: Ec Declaration Of Conformity

    EC Declaration of Conformity GRN-R5128N 128 Channel NVR GRN-R7256N 256 Channel NVR It is hereby certified that the products meet the standards in the following relevant provisions: EC EMC Directive 2014/30/EU LVD Directive 2014/35/EU Applied harmonised standards and technical specifications:...

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