Whirlpool SM958PES Use & Care Manual page 22

If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often result
from little things you con find and fix
without tools of any kind.
If nothing operates:
l
Is the range properly connected
to gas and electrical supplies?
(See "Installation Instructions:')
l
Hove you checked your home's
main fuses or circuit breaker box?
l
Is the flow of combustion and/or
ventilation air to the range
blocked? Do not block the air flow
to and around the range.
If the oven will not operate:
l
Has automatic MEALTIMER" control
been set for delayed baking?
l
Is the TIMED/MANUAL switch set at
the MANUAL position?
l
Is the Oven Temperature Control
turned to Q temperature setting?
if burner fails to light:
l
Is the range connected to electrical
power?
l
Hove you checked your home's
main fuses or circuit breaker box?
l
Are burner ports clogged? (See
page 17.)
If burner flames are uneven:
l
Are burner ports clogged? (See
page 17.)
If burner flames lift off ports, are
yellow, or are noisy when turned off:
l
The air/gas mixture may be incor-
rect. (Call for service.)
if burner makes a popping noise
when ON:
l
Is the burner wet from washing? Let
dry.
if control knob(s) will not turn:
l
Did you push in before trying to turn?
if soil is visible on Continuous-
Cleaning oven finish:
l
The special finish is designed to
gradually reduce oven soil during
normal baking or roasting. it is not
designed to keep your oven spot-
less, only presentably clean.
l
If you broil often, you may see oven
soil.
l
The door is cooler than the oven
walls. Soil will be more visible on the
door than other areas in the oven.
See page 16 for how to clean.
l
Sugar and starchy spills may leave
stains. See page 16 for hand clean-
ing tips. Use foil on lower rack to
catch these spills.
if cooking results aren't what you
expected:
l
Is the range level?
l
Are you using pans recommended
in the Cooking Guide?
l
Does the flame size fit the cooking
utensil being used? (See the Cook-
ing Guide.]
l
If baking, hove you allowed WZ to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l
Hove you preheated the oven
before cooking?
l
Are the pans the size called for in the
recipe?
l
Are you following o tested recipe
from a reliable source?
l
Do the cooking utensils hove
smooth, flat bottoms?
See the Cooking Guide for more infor-
motion on cooking problems and
how to solve them
22