Spills On The Keyboard; Error Messages - Lenovo ThinkPad 11e 3rd Gen User Manual

2. While the computer is off, remove the ac power adapter from the computer. Hold down the power
button for 10 seconds. Connect the ac power adapter. If the computer does not turn back on, continue
with step 3.
3. While the computer is off, remove the ac power adapter from the computer. Remove all external devices
that are attached to your computer (keyboard, mouse, printer, scanner, and so on). Repeat step 2.
If step 2 is unsuccessful, continue with step 4.
Note: The following steps involve removing static sensitive components from your computer. Make
sure that you are properly grounded and remove all sources of power attached to the computer. If
you are uncomfortable or unsure about removing components, please call the Customer Support
Center for assistance.
4. While the computer is off, remove all sources of power and external hardware. Remove any non-original
memory module added to your computer. After removing the extra memory module, repeat step 2. If the
computer still does not turn on, consult the user manual for other customer-replaceable components
that are attached to your computer.
If the computer still does not start up, call the Customer Support Center and a Customer Support Specialist
will assist you.

Spills on the keyboard

With a mobile computer, there are increased chances of spilling liquids on the keyboard. Because most
liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentially
causing irreparable damage to your computer.
If you spill something on your computer:
Attention: Ensure that no liquid creates a short circuit between you and the ac power adapter (if in use).
Although you might lose some data or work by turning off the computer immediately, leaving the computer
on might make your computer unusable.
1. Carefully disconnect the ac power adapter immediately.
2. Turn off the computer immediately. The more quickly you stop the current from passing through the
computer, the more likely you will reduce damage from short circuits.
3. Wait until you are certain that all the liquid is dry before turning on your computer.

Error messages

• Message: 0177: Bad SVP data, stop POST task.
Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board
should be replaced. Have the computer serviced.
• Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup
to check the security settings, Press F10 and then press Enter to restart the system. If you still have a
problem, have the computer serviced.
• Message: 0187: EAIA data access error
Solution: The access to EEPROM is failed. Have the computer serviced.
• Message: 0188: Invalid RFID Serialization Information Area
Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced,
and the box serial number needs to be reinstalled. Have the computer serviced.
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ThinkPad 11e 3rd Gen and ThinkPad Yoga 11e 3rd Gen User Guide