Diagnostic Tools; Troubleshooting Resources; Hp Insight Diagnostics - HP ProLiant SL390s G7 4U Maintenance And Service Manual

Diagnostic tools

Troubleshooting resources

The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems
and comprehensive courses of action for fault isolation and identification, error message
interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This
guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes.
To view the guide, select a language:
English (http://www.hp.com/support/ProLiant_TSG_en)
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French (http://www.hp.com/support/ProLiant_TSG_fr)
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Italian (http://www.hp.com/support/ProLiant_TSG_it)
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Spanish (http://www.hp.com/support/ProLiant_TSG_sp)
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German (http://www.hp.com/support/ProLiant_TSG_gr)
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Dutch (http://www.hp.com/support/ProLiant_TSG_nl)
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Japanese (http://www.hp.com/support/ProLiant_TSG_jp)
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HP ROM-Based Setup Utility
RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of
configuration activities that can include the following:
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Configuration system devices and installed options
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Enabling and disabling system features
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Displaying system information
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Selecting the primary boot controller
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Configuring memory options
•
Language selection
For more information on RBSU, see the HP ProLiant SL390s G7 4U Half-width Server User Guide or
the HP website (http://www.hp.com/support/smartstart/documentation).

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server management tool, available in both offline and online
versions, that provide diagnostics and troubleshooting capabilities to assist IT administrators who
verify server installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while
the OS is not running. To run this utility, launch the SmartStart CD.
Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it
can be installed through the HP PSP.
NOTE: The current version of SmartStart provides the memory spare part numbers for the server. To
download the latest version, see the HP website (http://www.hp.com/support).
Diagnostic tools 81