Technical Support; Warranty And Rma Information - Apricorn Aegis Fortress User Manual

Technical Support

Apricorn provides the following helpful resources for you:
1. Apricorn's Website (http://www.apricorn.com)
This gives you the ability to check for up-to-date information
2. E-mail us at support@apricorn.com
3. Or call the Technical Support Department at 1-800-458-5448
Apricorn's Technical Support Specialists are available from 8:00
a.m. to 5:00 p.m., Pacific Standard Time Monday through Friday

Warranty and RMA information

Three Year Limited Warranty:
Apricorn offers a 3-year limited warranty on the Aegis Fortress against defects in materials
and workmanship under normal use. The warranty period is effective from the date of
purchase either directly from Apricorn or an authorized reseller.
Disclaimer and terms of the warranties:
THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED
WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT PURCHASE.
APRICORN WILL, AT NO ADDITIONAL CHARGE, REPAIR OR REPLACE DEFECTIVE PARTS
WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN
PERFORMANCE.
WARRANTY WILL BECOME THE PROPERTY OF APRICORN.
THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM
APRICORN OR AN AUTHORIZED RESELLER OR TO ANY PRODUCT THAT HAS BEEN DAMAGED
OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE
OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN
THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD
BY APRICORN; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE,
ALTERNATION OR REPAIR BY ANYONE OTHER THAN APRICORN AND SHALL BE VOID. THIS
WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR.
NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, HAS BEEN OR WILL BE
MADE BY OR ON BEHALF OF APRICORN OR BY OPERATION OF LAW WITH RESPECT TO THE
PRODUCT OR ITS INSTALLATION, USE, OPERATION, REPLACEMENT OR REPAIR.
APRICORN SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY, OR OTHERWISE, FOR
ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGE INCLUDING ANY LOSS OF
DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT, WHETHER OR NOT
APRICORN WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES.
ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS
© Apricorn, Inc. 2016. All rights reserved.
12191 Kirkham Road
Poway, CA, U.S.A. 92064
1-858-513-2000 www.apricorn.com