Troubleshooting - Sony HT-CT290 Operating Instructions Manual

On operation
Before connecting other device, be sure to
turn off and unplug the system.
If you encounter color irregularity
on a nearby TV screen
Color irregularities may be observed on
certain types of TV.
• If color irregularity is observed...
Turn off the TV, then turn it on again after
15 to 30 minutes.
• If color irregularity is observed again...
Place the system further away from the
TV.
On cleaning
Clean the system with a soft, dry cloth. Do
not use any type of abrasive pad, scouring
powder, or solvent such as alcohol or
benzine.
If you have any question or problem
concerning your system, please consult
your nearest Sony dealer.

Troubleshooting

If you experience any of the following
difficulties while using the system, use
this troubleshooting guide to help
remedy the problem before requesting
repairs. Should any problem persist,
consult your nearest Sony dealer.
Be sure to bring both your Bar Speaker
and subwoofer, even if it seems as
though only one has a problem, when
you request to repair.
22
GB
General
The power does not turn on.
 Check that the AC power cord
(mains lead) is connected securely.
The system does not work normally.
 Disconnect the AC power cord
(mains lead) from the wall outlet
(mains), then reconnect after
several minutes.
The system is turned off automatically.
 The auto standby function is
working (page 20).
The system does not turn on even
when the TV is turned on.
 Activate the Control for HDMI
function (page 18). The TV must
support the Control for HDMI
function (page 18). For details, refer
to the operating instructions of your
TV.
 Check the speaker settings of the
TV. The system power syncs with
the speaker settings of the TV. For
details, refer to the operating
instructions of your TV.
 If the sound was output from the
speakers of the TV the previous
time, the system does not turn on
even when the TV is turned on.
Turn on the system and switch the
input of the system to "TV"
(page 12).
The system turns off when the TV is
turned off.
 The system turns off automatically
when you turn off the TV if the
system is in "TV" input.
The system does not turn off even
when the TV is turned off.
 The system does not turns off
automatically when you turn off the
TV if the system is in "USB" or "BT"
input.