Before Calling Service - Philips 32HF7543 User Manual

2005 HF Series User's Manual
A list of common symptoms is presented as follows. Before you call for service, perform
these simple checks. Some of these symptoms can be readily corrected. Note: Please
become familiar with the commercial features as described in TV Installation / Setup,
because the effects of several of these features, if they are not thoroughly understood,
might appear as faulty operation.
Symptom
TV does not respond to commands (volume,
channel, power), or cannot be turned on if it is off,
or cannot be turned off if it is on.
TV turns off by itself
No power
No picture
Picture ok, no sound.
Sound ok, but poor color or no picture
Snowy / noisy picture
Double images / "ghost" images
Television does not respond to remote control.
Channel Change to digital channels is slow
Note: These televisions are shipped in commercial mode with the processing of PSIP Virtual Channel
Table (VCT) disabled. To enable PSIP VCT processing, see the Hotel Mode Menu section.

Before Calling Service

Check commercial TV setup (TV installation /
setup) menu settings, including power forced on,
front keypad lockout, channel ring, volume
maximum features.
TV automatically turns off after when no RF
signal is present.
Check Energy Saving Programmability setting
(see ESP) in TV installation / setup.
Verify that the TV's AC power cord is plugged into
the mains socket. If there is still no power,
disconnect plug. Wait for 60 seconds and re-insert
plug. Switch on the TV again.
Check antenna connection at rear of the TV.
Possible TV station problem. Try another
channel.
Try increasing the volume.
Check that the sound is not muted. If it is
muted, press the Mute button on the remote
control to restore sound.
Check the MAX VOLUME settings in the
setup menu
Check picture adjustments (brightness, contrast,
color, tint).
Check antenna, cable, and/or set-top box
connections and antenna / cable.
Possible electrical interference from appliances
or other sources.
Check antenna, cable and/or set-top box.
Check batteries.
Aim remote control handset directly at remote
control sensor lens on the TV.
The first time a digital channel is tuned, the tuning
time will be slow as information embedded in the
signal is processed. After that digital channel
tuning will be faster.
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112505.0959
Possible Corrective Action