Special Features; Call Waiting; Account Codes - Aastra 6757i Quick Reference Manual

The following sections detail special features of AT&T Voice DNA that can save you time.
With some features, you press buttons or soft keys. With some others, you enter special feature codes (for
example, *82) from your phone's keypad. In some cases, you can access features in multiple ways. For
more information about feature codes, see the Feature Codes Quick Reference Guide.
Auto Call Back Busy
If you call a phone number that's busy, Auto Call
Back Busy checks the busy number for the next 30
minutes. When the phone number becomes free,
Auto Call Back Busy rings you and then connects
the call. If you change your mind, you can cancel
Auto Call Back Busy at any time. Note that you can
have multiple Auto Call Back Busy sessions running
at the same time.
Note: If you place a call to a number that has
voicemail, you'll be sent to voicemail and Auto Call
Back Busy doesn't check the number.

Call Waiting

If you see a new caller's ID in your phone's display
window while you're on a call, Call Waiting is
turned on, and you have an incoming call.
If you don't answer the new call, it will be routed to
your voicemail (if available) or to your chosen
"when I don't answer" call treatment.
If you don't want to be notified when callers are
waiting, you can turn Call Waiting off for the
current call.
For information about turning off Call Waiting for
all calls, see the "Manage Miscellaneous Settings"
help topic online.

Account codes

An account code enables your AT&T Voice DNA
service to track call data by account or category for
outbound calls made from your organization. You
may be assigned one of the following types of
account codes:
Mandatory—For all calls except 911, you're
always prompted and must enter an account code
when calling outside your organization.
Optional—You can enter a feature access code
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Special Features

Turn on Auto Call Back Busy:
1. Make your call. When a number is busy, a voice prompt
offers Auto Call Back Busy.
2. Follow the voice instructions. The voice prompt then
confirms that Auto Call Back Busy is turned on.
3. Hang up.
4. When the number you called becomes free, your phone
rings. Answer the call to connect to the number you
originally called.
Cancel all Auto Call Back Busy sessions:
 Enter *86 and then press the Dial soft key.
Turn Call Waiting off for the current call:
1. Enter *70 and the number you want to call.
2. Press the Dial soft key.
Call using a mandatory account code:
1. Enter the phone number you want to call.
2. When prompted, enter the account code.
3. Press the Dial soft key.
Call using an optional account code:
1. Enter *50.
2. When prompted, enter the account code.
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®
AT&T Voice DNA Quick Reference Guide
®
for the Aastra 6757i Phone
Page 6