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B
EFORE
Below is a list of frequently occurred symptoms. Before you call for service, make these simple
checks. Some of these symptoms can easily be rectified if you know what to do.
Symptom
No power
No picture
Good picture
but no sound
Good sound but poor
colour or no picture
Snowish picture and
noise
Horizontal dotted lines
Double images or
"Ghost" images
TV not responding to
remote control handset
An after-image appears
An after-image remains
after the power has been
turned off
15PF9936/69 p39-51
C
S
ALLING
ERVICE
What you should do
• Check whether adaptor is connected properly into cinch.
• Check the TV's AC power cord is plugged into the mains
socket. If there is still no power, disconnect plug. Wait for
60 seconds and re-insert plug. Switch on the TV again.
• Check whether transmission is in TV mode. Press
button) on remote control to confirm.
• Check the antenna connection at the rear of the TV.
• Possible TV station problem. Try another channel.
• Try increasing the volume.
• Check that the sound is not muted. If it is muted, press the
Mute button on the remote control to restore sound.
• Chek that your headphone is not connected.
• Try increasing the contrast and brightness setting.
• Check antenna connection at the rear of the TV.
• Possible electrical interference e.g. hairdryer, vacuum
cleaner, etc. Switch off appliances.
• Possible poor positioning of antenna. Using a highly
directional antenna may improve reception.
• Check life span of batteries of remote control handset.
• Aim remote control handset directly at remote control
sensor lens on the TV.
• If an image remains in the screen for an extended period of
time, it may be imprinted in the screen and leave an after-
image. This usually disappears after a few hours.
• This is characteristic of liquid crystal and is not caused by a
malfunction or deterioration of the liquid crystal. This after-
image will disappear after a set amount of time.
48
48
(TV M
)
ODE
5/5/03, 2:14 PM
(TV
TV
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