Upgrade The System Software - Cisco TelePresence SX20 Quick Set Administrator's Manual

Cisco TelePresence SX20 Quick Set

Introduction

Upgrade the system software

About upgrading from TC to CE software
CE8.x is the evolution of TC7.x software. CE8.x inherits
years of development in the TC software while being more
streamlined, providing higher quality and higher feature
velocity.
It is important to carefully consider the upgrade requirements
of CE8.x and the functionality changes compared to TC7.x
software before upgrading.
We highly recommend upgrading endpoints to TC7.3.3 or
later before proceeding with the upgrade to CE8.0 or later.
Upgrading to CE software from TC7.3.0 and TC7.3.1 is not
supported via the web interface.
If you do not take into account these considerations,
upgrading to CE8.x can leave you with a non-functioning
deployment that requires you to downgrade.
* CE software does not support the following features and products:
- MultiWay conferencing
- CTMS conferencing
- MediaNet
- Displays that do not support 16:9 resolution
Also note that CE software does not support the EX Series, C Series,
Profile Series, and first-generation MX200 and MX300
D15329.03 SX20 Administrator Guide CE8.2, JUNE 2016.
Configuration Peripherals
(page 1 of 2)
Upgrade via Cisco TMS or
CUCM. Alternatively upgrade
to TC7.3.3 or later before
attempting to upgrade via the
web interface
Remain on TC7.x.
A TRC6 remote control or
Touch 10 is required in order
to use CE8.x
Use TC7.x software
Upgrade to TMS 15.0 or later
Update your application to the
new API commands before
installing CE8.0 or later
Maintenance Maintenance
Install CE8.0 or later?
Yes Are your endpoints
running TC7.3.1 or
earlier?
Do you use a TRC5
Yes
remote control or
Touch 8?
Do you require
Yes
features that are
no longer
supported?
Do you use TMS, and
Yes
have an older version
than TMS 15.0?
Are you currently
Yes
using the API (for
example Crestron or
AMX)?
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Administrator Guide
System settings Appendices
No
No
*
No
No
No
Install CE8.0 or later