Trouble Shooting; Customer Service - Siemens LF959RB51 Instruction Manual

Trouble shooting

en
3Trouble shooting
Malfunctions often have simple explanations. Please
T r o u b l e s h o o t i n g
read the following notes before calling the after-sales
service.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
LED lights
Defective LED lights must only be replaced by the
manufacturer, their customer service department or a
licensed technician (electrician).
Malfunction table
Fault Possible cause
The appliance The plug is not
does not work plugged into the
mains
Power cut
The fuse is faulty
The lighting is not The LED lights
working are defective
The activated
The ' symbol
charcoal filter is
appears in the
saturated.
display and a sig-
nal sounds.
The remote con- The battery is flat Replace the batteries in the
trol is not working
The appliance is The remote con-
not responding to trol is not con-
the remote con- nected to the
trol appliance
--------
10
Solution
Connect the appliance to the
power supply
Check whether other kitchen
appliances are working
Check in the fuse box to make
sure that the fuse for the
appliance is in working order
Call the after-sales service
Replace the filter; see the
"CleanAir air recirculation
module" printed supplement
remote control.~ "Cleaning
and maintenance" on page 8
Connect the remote control to
the appliance.~ "Cleaning
and maintenance" on page 8

4Customer service

When calling us, please give the product number (E
C u s t o m e r s e r v i c e
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
with these numbers can be found inside the appliance
(remove the metal mesh grease filter to gain access).
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
E no.
After-sales service O
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
FD no.