Watersports Responsibility Code; Customer Assistance - Supra SR Owner's Manual

Owner's Responsibility
1. Before operating your Supra, it is necessary to read and fully
understand this Owner's Manual and all other information
delivered with the boat.
2. It is the owner's responsibility to take the boat to an
authorized Supra dealer to obtain warranty service.
3. It is the owner's responsibility to properly operate and
maintain the boat in accordance with this manual and all
other information delivered with the boat.
4. The owner should keep maintenance records, should it be
necessary to show that required maintenance has been
performed on the boat.
Dealer's Responsibility
1. The Dealer should provide the buyer with an adequate
orientation in the general operation of the boat and review
all systems and accessories included with the boat.
2. The Dealer should deliver a complete owner's manual packet
with the boat consisting of Owner's Manual, Registration,
Engine Manual, Stereo Manual, Supra Warranty and all
warranties for separately warranted items aboard the boat.
3. The Dealer should review all warranty information with the
buyer and assist in filling out warranty cards if necessary.
4. The Dealer should ensure that any information or obligation
from either Skier's Choice, Inc. or from the dealership is clearly
understood by the buyer.
5. The Dealer should instruct the buyer in obtaining local
service and out-of-area service for a Supra boat.

Customer Assistance

The staff at Skier's Choice, Inc. is concerned with your complete
satisfaction. This includes the prompt resolution of any problems
that may arise during the warranty period. Normally, problems
encountered may be efficiently and effectively resolved by your
Supra Dealer. However, if a problem cannot be handled by the
Dealer or if a solution is not satisfactory to you as an Owner,
please follow these steps to get the matter resolved:
STEP ONE
Discuss the problem with a member of your Supra Dealer's
management staff. It is most likely that the problem will be
resolved at this level.
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STEP TWO
If the Dealer management does not resolve the problem to
your satisfaction, please have the problem and all action taken,
documented by the Dealer, then contact the factory Customer
Service Representative at Skier's Choice, Inc.:
Skier's Choice, Inc.
1717 Henry G. Lane Street
Maryville, TN 37801
Toll Free: 800-970-3744
Tel: (865) 983-9924 Fax: (865) 983-9950
Describe the original problem in detail to the Customer
Service Representative. Be prepared to furnish appropriate
documentation and the reasons why service by the Dealer
was unsatisfactory. If further action is required to resolve the
problem, the Customer Service Representative will dictate the
appropriate action.
STEP THREE
Finally, if after following these steps and providing
documentation and after obtaining necessary authorization
from the Customer Service Representative to take additional
action, the problem is still not resolved to your satisfaction,
the President of Skier's Choice, Inc. will personally review
the problem and make a determination concerning final
resolution.

Watersports Responsibility Code

Be aware that there are elements of risk in boating, skiing, and riding that
common sense and personal awareness can help reduce. Know your ability
level and stay within it.
To increase your enjoyment of the sport follow the "Watersports Responsibility
Code".
It is your responsibility to:
• Familiarize yourself with all applicable laws, the risks inherent in the sport, and
the proper use of equipment.
• Know the waterways where you will be skiing or riding. Do not ski or ride in
shallow water, near shore, docks, pilings, swimmers, or other watercraft.
• Always have a person other than the boat driver as an observer and agree on
hand signals before starting.
• Always wear a U.S. Coast Guard type III (PFD) vest.
• Read your owner's manual and inspect your equipment prior to use.
• Ski or ride within your limits. Always ski or ride in control and at speeds
appropriate for you ability.
• Always turn ignition off when anyone is near watercraft power drive unit.
• Carbon Monoxide (CO) poisoning from engine exhaust may cause injury or
death. Never "Platform Drag" or touch a swim platform while the engine is
running.
• Do not operate watercraft, ski or ride under the influence of alcohol or drugs.
• Water Sports Industry Association
© 2016 Skier's Choice, Inc. © 2016 Skier's Choice, Inc.