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Acer Ducati 2 HD Service Manual

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Ducati 2 HD
SERVICE GUIDE

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Summary of Contents for Acer Ducati 2 HD

  • Page 1 Ducati 2 HD SERVICE GUIDE...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1. Hardware Specifications and Configurations Features ............Tablet tour.
  • Page 3 WIFI Antenna Installation ........5-19 Camera Module Removal .

  • Page 4: Revision History

    Updates Copyright Copyright © 2014 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 5 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
  • Page 6 For Acer-authorized service providers: Your Acer office may have a different part number code than those given in the FRU list of this printed service guide. The list provided by your regional Acer office must be used to order FRU...
  • Page 7 CHAPTER Hardware Specifications and Configurations Hardware Specifications and Configurations ....1-2 Features ............1 -2 Tablet tour .

  • Page 8: Chapter 1. Hardware Specifications And Configurations

    Hardware Specifications and Configurations Features The following is a summary of the computer’s many features: Form Factor • 8” Tablet Operating System • Android 4.4 Platform • CPU 1.83G 2.2W 592B BYT-CR 4 CORE Z3735G Intel System Memory DDR3L 1GB •...

  • Page 9: Expansion Slot

    Connectivity Wi-Fi • 802.11 b/g/n (BCM43340) Bluetooth • Bluetooth 4.0(BCM43340) • 1 x Micro USB2.0 , support OTG Expansion Slot MicroSD memory up to 64G(SD 2.0 compatible) Special Keys and Controls • Capacitive Multi-Touch Screen • Touch controller - 10 point support/ GFF H:1.12mm ( COB:FT5506 ) Function buttons •...

  • Page 10: Power Adapter And Battery

    Capacity: 3.7V 17wh 4600 mAh Power Adapter • Voltage range/frequency: 100~ 240V AC, 50/60Hz • DC output: 5.35V,2A Others • Acer Micro-HDMI to VGA adapter (model name: NP.OTH11.004) Green Requirement • Rohs compliance • WEEE compliance • SMT Green process...

  • Page 11: Tablet Tour

    Tablet tour Front View Figure 1-1. Front View 2 Front View 1 Touch Screen Table 1-1. Front View Description Item Touch Screen 8inch ,1280x800 AUO 2.2mm 16:10,MIPI,Slim Type. Front Camera 2MP Camera with Fix Focus (GC2155) Hardware Specifications and Configurations...

  • Page 12: Rear View

    Rear View 2 Rear View 1 Speakers Figure 1-2. Rear View Table 1-2. Rear View Description Item 2x Channel speaker 0.5W Speakers Rear View 5.0M Pixel Rear camera, Auto Focus (OV5693) Hardware Specifications and Configurations...

  • Page 13: Top View

    Top View 1 Micro USB2.0 2 Micro HDMI 3 Mic internal 4 Headphone Figure 1-4. Bottom View Item Description Micro USB2.0 ,Type B support OTG Micro USB 2.0 Micro HDMI HDMI output Mic internal Voice input device Headphone+Mic 3.5mm standard headphone Left View TF card external...

  • Page 14: Right View

    Right View 3 Down Volume 1 Power Button 2 Up volume Figure 1-5. Right View Table 1-5. Right View Description Item • Press and hold to turn the tablet on or off. • Press briefly to turn the screen on/off or enter sleep Power Button mode.

  • Page 15: System Block Diagram

    System Block Diagram Figure 1-6. System Block Diagram Hardware Specifications and Configurations...

  • Page 16: Specifications Table

    Specifications Table Computer specifications Item Metric Imperial Dimensions Length 215 mm 8.46in Width 130 mm 5.12in Height (front to rear) <9 mm <0.35 in Weight <360 g <0.79 lb Input power Operating voltage AC Input: 100~ 240V AC, 50/60Hz / DC Output: 5.35 V Operating current AC Input: 0.3A / DC Output: 2.0A Temperature...
  • Page 17 System Board Major Chips Item Specification CPU 1.83G 2.2W 592B BYT-CR 4 CORE Z3735G Intel Graphics Processor LVDS transmitter DDR3L 1G LPDDR3 ULPI Phy for USB Bluetooth Bluetooth4.0 802.11 a/b/g/n (BRCM 43241) Wireless Broadcom BCM4752 Yes ( GPS Low-Noise Amplifier TOUCH controller Capacitive type, GFF solution, Driver IC: FT5506 10 point Touch panel...
  • Page 18 Processor Item Specification CPU 1.83G 2.2W 592B BYT-CR 4 CORE Z3735G Intel CPU package BGA. Processor Specifications Bus Speed Cache Core Item Cores Package Speed (FSB/DMI/QBI) Mfg Tech Size Voltage 1.33 GHz最高 WM8880 Four 睿频到 0.38V-0.6V Core 1.83GHZ No CPU Fan for this product No BIOS Setup Menu for this product No Keyboard for this product System Memory-DDR3L...
  • Page 19 LED 8.0” Item Specification Vendor/model name DUCATI 2HD Screen Diagonal (mm) 203.2mm Active Area (mm) 108.5(W) × 173(H) mm Display resolution (pixels) 1280 × 3(RGB) × 800 Pixel Pitch (mm) 0.05(W) × 0.15(H) mm Typical White Luminance (cd/m2) also called Brightness Contrast Ratio Response Time (Optical Rise 10/25...
  • Page 20 Rear Camera Item Specification 5.0M Pixel Rear camera, Auto Focus (OV5693) Vendor and model Type Mini Card Item Specification Number supported Features 3G Card Item Specification Features Hardware Specifications and Configurations 1-14...
  • Page 21 Wireless Module 802.11b/g/n Specification Item BroadcomBCM43340 COB Chipset 802.11b: 1, 2, 5.5, 11Mbps 802.11g: 6, 9, 12, 18, 24, 36, 48, 54Mbps Data throughput 802.11n: MCS 0~7 HT20 HT40 Protocol CCXv2/CCXv3/CCXv4/CCXv5, WFAEC Interface SDIO/SPI Battery Item Specification Vendor & model name Battery Type Li-polymer Pack capacity...
  • Page 22 Video Interface Item Specification Chipset N/A (Graphic function is embedded in CPU) Package Interface Compatibility Sampling rate VRAM Item Specification Chipset Memory size Interface USB Port Item Specification USB compliance level Micro USB2.0 ,Type B support OTG Modes Device Speed Low, Full and High Number of USB port(s) 1 port for Device...
  • Page 23 AC Adapter Item Specification Input rating 100Vac to 240 Vac Maximum input AC current 0.3A(RMS) Max. @100Vac & maximum load The inrush current will not cause any components damage Inrush current including input fuse and bridge diode. Meet EPS 2.0 Level V The PSU Average efficiency is greater than 73.9%, measurement @ 25%, 50%, 75% and 100% load with input Efficiency...
  • Page 24 CHAPTER Diagnostic Utilities Diagnostic Utilities ........2-2 Introduction .

  • Page 25: Chapter 2. Diagnostic Utilities

    Diagnostic Utilities Introduction The Ducati2_FHD has a test tool in the system Diagnostic Tool SOP On the device, go to the applications screen and look for the diagnostic tool named “simple test”. Figure 2-1. Device Applications Screen Tap the “simple test” icon to start the testing process. Diagnostic Utilities...

  • Page 26: Main Menu

    Main Menu The diagnostic tool tests the functions of Touch Slope, Ten Touch, RGB, Front Camera, Key, GPS, HDMI, Audio, Battery, BT, G-sensor, motor, memory Select the function(s) you want to test, and then tap OK to start. Figure 2-2. Diagnostic Tool Main Menu 1.
  • Page 27 2. Audio Click audio test, Frist test WAV,SPEAKER and then test MIC,EARPHONE Figure 2-4. Speaker audio MIC Earphone channel Test 3. LCD Test Tap each screen to switch to the next colored screen. The screen sequece are as follows: Red-Green-Blue-Black-Gray 8-Color picture-64 Gray Scale Picture-H Picture-White.
  • Page 28 4. BT Press the BT Test Figure 2-6. BT Test 5. Camera Test Aim the front side of the device at an object. Tap “capture” to test the picture taking functionality and the quality of the picture. Tap “Pass” if the test passes, “Failure” if the test fails, or “Retest” to redo the test. Press it changing-over front camera and rear camera Brings up a menu of...
  • Page 29 6. GPS test Press GPS and then AutoTest Figure 2-8. Earphone Test 7. HDMI Test Frist you must connect the HDMI , and then press the HDMI test. Display Figure 2-9. HDMI Test Diagnostic Utilities...
  • Page 30 8. HDD Insert an SD card into the device. The test starts automatically. If the SD card read-write capability is successful, a message appears on the screen and the test automatically closes. Otherwise, “can’t find SD card, test fail” appears on the screen. Tap “Failure” if the test fails or “Retest” to redo the test.

  • Page 31: Chapter 3. Jumper And Connector Locations

    CHAPTER Jumper and Connectors Location Jumper and Connector Locations ......3-2 Mainboard Bottom View ..........3-2 Mainboard Top View .

  • Page 32: Mainboard Bottom View

    Jumper and Connector Locations Mainboard Bottom View Figure 3-1. Mainboard Top Table 3-1. Mainboard Top Jumper and Connectors Jumper and Connector Locations...
  • Page 33 Mainboard Top View Figure 3-2. Mainboard Bottom Table 3-2. Mainboard Bottom Jumper and Connectors Item Description Item Description LCD Connector Front Camera Tp Connector EX SD Card Speaker connector Battery Connector Motor connector Key button Micro USB WiFi Antenna HDMI Headphone Jack Jumper and Connector Locations...
  • Page 34 CHAPTER Troubleshooting Troubleshooting .........4-2 General Information .

  • Page 35: General Information

    NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain as much detail as possible about the problem.

  • Page 36: Power On Issues

    Power On Issues If the system does not power on, perform the following: Start Swap the BATT Check BATT Swap M/B Figure 4-1. Power On Issues Troubleshooting...

  • Page 37: No Display Issues

    No Display Issues If the system does not display, perform the following: Start Go to power on power on Trouble shooting step Check LCD cable Re-assembly LCD cable assembly ok? Check LCD panel Swap LCD panel Swap M/B Figure 4-2. No Display Issues Troubleshooting...

  • Page 38: Lcd Picture Failure

    LCD Picture Failure If the LCD picture fails, perform the following: Start Re-assembly Check LCD cable LCD cable assembly ok? Swap LCD panel Check LCD panel Swap M/B Figure 4-3. LCD Picture Failure Troubleshooting...

  • Page 39: Touch Screen Failure

    Touch Screen Failure If the touch screen fails, perform the following: Start Check touch Re-assembly touch screen cable assembly screen cable Check touch Swap touch screen panel screen panel Swap M/B Figure 4-4. Touch Screen Failure Troubleshooting...

  • Page 40: Internal Speaker Failure

    Internal Speaker Failure If the internal speakers fail, perform the following: Start Swap SPK Check SPK Swap M/B Figure 4-5. Internal Speaker Failure Troubleshooting...

  • Page 41: Internal Microphone Failure

    Internal Microphone Failure If the internal microphone fails, perform the following: Start Swap Check the Up MIC the Up MIC Swap M/B Figure 4-6. Internal Up Microphone Failure Troubleshooting...

  • Page 42: Extend Earphone Failure

    Extend Earphone Failure If the external earphone fails, perform the following: Start Check earphone Swap earphone fixture fixture Swap M/B Figure 4-7. Extend Earphone Failure Troubleshooting...

  • Page 43: Usb Test Failure

    USB Test Failure If the UBS test fails, perform the following: Start Check USB fixture Swap USB fixture Swap M/B Figure 4-8. USB Test Failure 4-10 Troubleshooting...

  • Page 44: Front Camera Failure

    Camera Failure If the camera fails, perform the following: Start Swap the Check the camera/B Camera/B Swap M/B Figure 4-9. Front Camera Failure Troubleshooting 4-11...

  • Page 45: Wifi Function Test Failure

    WiFi Function Test Failure If the WiFi and Bluetooth function tests fail, perform the following: Start Check the Swap the WiFi antenna antenna Swap M/B Figure 4-10. WiFi & BT Function Test Failure 4-12 Troubleshooting...

  • Page 46: Gps Function Test Failure

    HDMI Function Test Failure If the HDMI function fails, perform the following: Start Swap the Check the HDMI fixture HDMI fixture Swap M/B Figure 4-11. GPS Function Test Failure Troubleshooting 4-13...

  • Page 47: Other Functions Failure

    Other Functions Failure If other functions, such as G-Sensor, SD,BT, Gps, hardware keys, micro-USB, and reset test fail, perform the following: Check the component connection to the mainboard. To test for mainboard fault, swap the mainboard. 4-14 Troubleshooting...
  • Page 48 CHAPTER Service and Maintenance Service and Maintenance Introduction ............... . .5-2 Recommended Equipment .

  • Page 49: Introduction

    Service and Maintenance Introduction This chapter contains general information about the tablet, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the tablet computer. Recommended Equipment The following tools are required to perform maintenance on the tablet: •...

  • Page 50: Maintenance Flowchart

    Maintenance Flowchart The flowchart in Figure 5-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing Micro SD Card Rear Cover WiFi Antenna Battery Key Function Mainboard Camera...

  • Page 51: Getting Started

    Getting Started The flowchart (Figure page identifies sections illustrating the entire removal and 5-1, 5-3) installation sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface.

  • Page 52: Micro Sd Card Removal

    Micro SD Card Removal Press the Micro SD Card. Figure 5-3. Press the Micro SD Card The micro SD card bounce out, and then remove the card. Figure 5-4. Removing the Micro SD Card Service and Maintenance...

  • Page 53: Micro Sd Card Installation

    Micro SD Card Installation Push the micro SD card into the slot until it clicks into place. Figure 5-6. Installing the Micro SD Card Service and Maintenance...

  • Page 54: Rear Cover Removal

    Rear Cover Removal SD Card Removal on page Prerequisite: Up the screen, the left hand grasp product upper portion to make it stable to live, the right hand button stay at the bottom of the cover (the power outlet), pull upward direction, make the cover card hook drop（the only place）.

  • Page 55: Mainboard Removal

    Mainboard Removal Under the lid off, will exhibit 1 ring motherboard eight FPC card buckle upward pull (90 degrees), can take out FPC outward, then here is 2, marked as 4 screws for demolition. Figure 5-9. Remove the line all interfaces Remove the 2 PCS screws, according to the need to dismantle the mainboard, batteries, speakers, etc；.
  • Page 56 Remove the speaker ,motor,WIFI ANTENNA Remove the speaker, and then the motor,wifi antenna will be removed. REMOVE WIFI RECMOVE Antenna motor REMOVE speaker Remove the camera module Figure 5-11. TP board Removal 6. Demolition of TP board. Figure 5-12. Demolition TP board CAUTION: Do not Make air heat temperature is too high Service and Maintenance...
  • Page 57 Battery Removal Demolition of battery , Insert steel rule into the bottom of the battery,loose, and then take down Figure 5-13. Demolition battery Demolition of TP, electric blower first transferred to the 50 to 60 centigrade, and then heating around the perimeter of TP, heated to can use the small iron move after TP, then put the box before the two horns in a downward direction pressure, clamp products, as a fulcrum, to touch the cock, and then use the card to the opening, remove along the whole week Demolition LCD...
  • Page 58 Here are all the components images. All the components Figure 5-14. Service and Maintenance 5-11...

  • Page 59: Rear Cover Installation

    Rear cover Installation Before installing the rear cover, make sure the following are installed: • Mainboard (if not, perform Mainboard Installation on page 5-29). • WLAN Antenna (if not, perform WLAN Antenna Installation on page 5-35). • (if not, perform battery Installation on page 5-39).
  • Page 60 Connect the LCD cable connector to the mainboard connector. Figure 5-19. Connecting the LCD Cable Connect the speaker cable connector to the mainboard connector.. Figure 5-20. Connect the camera cable Service and Maintenance 5-13...
  • Page 61 Connect the cable connector to the mainboard connector. Key Function Figure 5-21. Connect the cable Key Function Press the antenna connector to the mainboard connector. WIFI Figure 5-22. Press the antenna connector WIFI 5-14 Service and Maintenance...
  • Page 62 Connect the battery to the mainboard connector Figure 5-23. Installing the Lower Case (2 of 4) Align and snap the left side latches to attach the lower case to the bezel. Figure 5-24. Installing the Rear Cover (1 of 4) Service and Maintenance 5-15...
  • Page 63 . Snap the right side latches Figure 5-25. Installing the Rear Cover( 2of 4) Snap the bottom side latches. Figure 5-26. Installing the Rear Cover (3 of 4) Snap the top side latches to completely secure the rear cover to the bezel. Figure 5-27.

  • Page 64: Mainboard Installation

    Mainboard Installation Installation the mainboard on the Cover components Put the motherboard in the corresponding position Twist screws in this location Figure 5-28. Installation the mainboard Installation the speaker on the front cover. Press the line to the card slot Figure 5-29.

  • Page 65: Wifi Antenna Installation

    WIFI Antenna Installation Press the line to the card slot Figure 5-30. WIFI Antenna Installation 5-18 Service and Maintenance...
  • Page 66 Function Installation Install the Key Function to its slot on the front cover. Install the key to the location Figure 5-31. Installing Key Function Service and Maintenance 5-19...

  • Page 67: Camera Module Installation

    Camera Installation Install the camera to its slot on the front cover. Rear camera location Front camera location Figure 5-33. Install the camera 5-20 Service and Maintenance...

  • Page 68: Battery Installation

    TP Board install First install the LCM line Battery Installation Install the battery to its slot on the front cover. Figure 5-34. Install the battery Service and Maintenance 5-21...
  • Page 69 CHAPTER Field Replaceable Unit List FRU (Field Replaceable Unit) List ......6-2 Exploded Diagram ..........6 -3 FRU List .

  • Page 70: Chapter 6. Fru (Field Replaceable Unit) List

    NOTE: To scrap or to return the defective parts, users should follow local government ordinances or regulations on proper disposal, or follow the rules set by the regional Acer office on how to return the defective parts. FRU (Field Replaceable Unit) List...

  • Page 71: Exploded Diagram

    Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Figure 6-1. Main Assembly Exploded Diagram FRU (Field Replaceable Unit) List...

  • Page 72: Fru List

    FRU LIST Item CATEGORY Acer PN ODM PN Acer Description ODM Description Picture Adapter 10W 5V 2A Adapter Chicony Power 10W 5V/2A ADAPTER KP.0100H.001 423050100170 W010R010L-AC01/US W010R010L-AC01 LF Chicony Fix AC for US KP.0100H.001 PLUG 2P ADP-104 US PLUG HC.70211.004...
  • Page 73 PC/ABS+ Al5052 R0 rear cover 2650420060002 LZ.21000.007 Aluminum w/Camera Anodic Oxidation assy Silver Acer china-proj TJ080BT3 CMOS camera module 2M 3.91mm CMOS OTHER No MIC camera 429100587600 OTHER module GNDF140366R guangzhen NC.21411.037 CMOS camera CMOS module 5M 4.66mm...
  • Page 74 screw M2L1.8 white 6641420060006 screw R0 Sanjing TJ080BT3 screw P1.6L3 Black 6641420060007 screw R0 Sanjing TJ080BT3 rubber MIC black MISCELLA 6641420060011 rubber R1 Meijiada NEOUS TJ080BT3 rubber front camera MISCELLA 6641420060015 R0 QIANGWEI NEOUS TJ080BT3 MISCELLA 6641420060025 rubber R0 Dekang NEOUS TJ080BT3 MISCELLA...
  • Page 75 MISCELLA 6641420060022 Fabric Conducter R0 NEOUS DEKANG TJ080BT3 Item CATEGORY Acer PN ODM PN Acer Description ODM Description screw screw M2L3 Black R0 M2L3 66414200600050 Sanjing TJ080BT3 Black screw screw M2L1.8 white R0 M2L1.8 66414200600060 Sanjing TJ080BT3 white screw screw P1.6L3 Black R0 P1.6L3...

  • Page 76: Chapter 7. Test Compatible Components

    CHAPTER ODM Description Test Compatible Components Test Compatible Components ......7-2 Android OS Environment Test ........7-2 FRU (Field Replaceable Unit) List...

  • Page 77: Android Os Environment Test

    Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Android OS environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 78 (system required) 2: cable and plug thermal rise shall < 10 degree C. Standard Accessories Protection Film Option Cover w/o KB (Option) Option BT keyboard Option Acer Micro-HDMI to VGA adapter (model Other For test name: NP.OTH11.004) Android OS Environment Test...

  • Page 79: Chapter 8. Online Support Information

    This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.

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