General Information; Before Calling - Philips 21PT3962 Instructions For Use Manual

Philips colour tv instruction for use
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G
I
ENERAL
NFORMATION
Safety
Disconnect mains plug when :
the red light below the TV screen is flashing continuously.
a bright white line is displayed across the screen.
cleaning the TV screen. Never use abrasive cleaning agents. Use a slight damp
chamois leather or soft cloth.
there is a lightning storm.
the set is left unattended for a prolonged period of time.
Before calling Service
Make these simple checks before calling for service. Some of these symptoms can
easily be rectified if you know what to do.
Symptom
Colour patch
(uneveness)
No power
No picture
Good picture but
no sound
Good sound but poor
colour or no picture
Snowish picture and
noise
Horizontal dotted lines
Double images or
"Ghost" images
TV not responding to
remote control handset
Message
"ACCESS CODE"
shown on TV. Cannot
access to locked channel.
/ B
C
EFORE
What you should do
• Switch off the TV by the mains power button.
Wait for 20 minutes before switching on again.
• Check the TV is not placed too near speakers or
magnetic objects
• Check the TV's AC power cord is plugged into the
mains socket. If there is still no power, disconnect
plug. Wait for 60 seconds and re-insert plug. Switch
on the TV again.
• Check the antenna connection at the rear of the TV.
• Possible TV station problem. Try another channel.
• Try increasing the volume.
• Check that the sound is not muted. If it is muted,
press the
button on the remote control to restore
H
sound.
• Try increasing the contrast and brightness setting.
• Check antenna connection at the rear of the TV.
• Possible electrical interference e.g. hairdryer,
vacuum cleaner, etc. Switch off appliances.
• Possible poor positioning of antenna. Using a
highly directional antenna may improve reception.
• Check life span of batteries of remote control
handset.
• Aim remote control handset directly at remote
control sensor lens on the TV.
• Key in your personal access code to unlock channel.
If you have forgotten your code, key in the universal
code 0711 twice. For more details, refer to section on
"How to unlock channels".
S
ALLING
ERVICE
2 5
2 5
2 5

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