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Philips BRILLIANCE 273P3 User Manual

Philips computer monitor user manual
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Customer care and warranty
Troubleshooting & FAQs
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273P3

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Summary of Contents for Philips BRILLIANCE 273P3

  • Page 1 EN User manual Customer care and warranty Troubleshooting & FAQs Brilliance 273P3...

  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes...26 6. Power Management ...27 7. Regulatory Information...28 8. Customer care and warranty ...34 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ...34 8.2 Customer Care & Warranty...36 9. Troubleshooting & FAQs ...48 9.1 Troubleshooting ...48 9.2 SmartControl Premium FAQs...50...

  • Page 3: Important

    DC power cord for normal operation. Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center.)

  • Page 4: Notational Descriptions

    1.Important In order to maintain the best performance of your monitor and use it for a longer life- time, please use the monitor in a location that falls within the following temperature and humidity ranges. Temperature: 0-40°C 32-95°F Humidity: 20-80% RH IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended.

  • Page 5: Disposal Of Product And Packing

    Recycling Information for Customers Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit www.philips.com/about/sustainability/ recycling.

  • Page 6: Setting Up The Monitor

    2. Connect the VGA or DVI or HDMI signal 3. Connect the Audio cable for audio 4. Connect the USB upstream port on Register your product and get support at www.philips.com/welcome 273P3 Quick Start 5. Plug the power cord into a nearby AC 6.

  • Page 7: The Osd Menu

    Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips Monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 8 2. Setting up the monitor Resolution notification This monitor is designed for optimal performance at its native resolution, 1920 x 1080 at 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 x 1080 at 60 Hz for best results.

  • Page 9: Remove Base Stand And Base

    2. Setting up the monitor 2.3 Remove Base Stand and Base Remove the Base Condition: For VESA standard mounting applications. 273P3 1. Remove the 4 screws. 2. Remove the base from the monitor. Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface.

  • Page 10: Image Optimization

    How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast,...

  • Page 11: Smartcontrast

    3. Image Optimization Office: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you’re working with spreadsheets, PDF files, scanned articles or other general office applications. Photo: This profile combines color saturation, dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant...

  • Page 12: Philips Smartcontrol Premium

    3. Image Optimization 3.3 Philips SmartControl Premium The new SmartControl Premium software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you...
  • Page 13 3. Image Optimization Color menu Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibra- tion, and SmartImage (Please refer to SmartImage section). You can follow the instruction and do the adjustment. Refer to below table for sub-menu item base on your input.
  • Page 14 3. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 15 3. Image Optimization SmartImage Allows user to change setting for better display setting based on content. When Entertainment is set, SmartContrast and SmartResponse are enabled. Theft Deterrence Pane will only be active when selecting Theft Deterrence Mode from the drop-down Plug Ins menu. To enable Theft Deterrence, clicking Enable Theft Deterrence Mode button brings up the following screen:...
  • Page 16 3. Image Optimization After creating PIN, the Theft Deterrence pane will indicate Theft Deterrence Enabled and provide PIN Options button: Theft Deterrence Enabled is displayed. Disable Theft Deterrence Mode opens pane screen on next page. PIN Options button only available after user creates PIN, button opens secure PIN web site.
  • Page 17 3. Image Optimization Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Premium tabs are not available. Display the Source instruction pane and current input source setting.
  • Page 18 3. Image Optimization Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Help>Version - Will only be active when selecting Version from the drop- down Help menu.

  • Page 19: Smartdesktop Guide

    3. Image Optimization The task tray has five entries: Help - Access to User Manual file: Open User Manual file using the default browser window. Technical Support - displays the tech sup- port page. Check for Update - takes the user to PDI Landing and checks the user’s version against the most current available.
  • Page 20 3. Image Optimization Drag and Drop Windows Once the partitions are configured and Align to partition is selected a window can be dragged into the region and it will automatically align. When the window and mouse cursor are within the region, the region will become highlighted. Note If the outline of the region is not visible when dragging the window, “Show windows contents...
  • Page 21 3. Image Optimization Note If more than one display is attached, the user can select the targeted display to change the partition. The highlighted icon represents the current active partition. Identify Partition – Displays the outline grid on the desktop for the current parti- tion.
  • Page 22 3. Image Optimization SmartDesktop Partition Definitions Name Description Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 23 3. Image Optimization Name Description Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions. For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.

  • Page 24: Power Sensor

    4. Power Sensor 4. Power Sensor™ PowerSensor is a unique environmentally friendly technology from Philips which enables user to save up to 80% of power consumption. In line with Philip’s Sense and Simplicity drive, this user friendly technology works for you right out of the box without any hardware or software installation, and without any user intervention in the default mode.
  • Page 25 4. Power Sensor Power Sensor How to adjust settings If PowerSensor is not operating correctly inside or outside the default range, here’s how to fine-tune detection: Press the PowerSensor hot key You will find the default position ‘3’ on the adjustment bar. Adjust the PowerSensor detection adjustment to Setting 4 and press OK.

  • Page 26: Technical Specifications

    5. Technical Specifications 273P3 Picture/Display Monitor panel type Backlight Panel size Aspect ratio Pixel Pitch Brightness SmartContrast Contrast ratio (typ.) Response time (typical) Optimum Resolution Viewing angle Picture Enhancement Display colors Vertical refresh rate Horizontal Frequency sRGB Connectivity Signal input Input Signal Convenience User Convenience...
  • Page 27 Color Finish Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

  • Page 28: Resolution & Preset Modes

    5.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution 1920 x 1080 at 60 Hz (digital input) H. freq (kHz) Resolution 31.47 720x400 31.47 640x480 35.00 640x480...

  • Page 29: Power Management

    6.Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 30: Regulatory Information

    RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle. Congratulations! This display is designed for both you and the...
  • Page 31 7. Regulatory Information EPEAT (www.epeat.net) “The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA. EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental...
  • Page 32 7. Regulatory Information Energy Star Declaration (www.energystar.gov) As an ENERGY STAR ® Partner, we have determined that this product meets the ENERGY STAR ® guidelines for energy efficiency. Note We recommend you switch off the monitor when it is not in use for a long time. Federal Communications Commission (FCC) Notice (U.S.
  • Page 33 7. Regulatory Information émettre des hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé...
  • Page 34 7. Regulatory Information North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: S Ø R G V E D P L AC E R I N G E N F O R , AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE.
  • Page 35 7. Regulatory Information China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.

  • Page 36: Customer Care And Warranty

    No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 37 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 38: Customer Care & Warranty

    36 months for Philips C, E, T, V, and X models and for models B, P and S we give 24 months. Your original purchase document is your proof for...
  • Page 39 48 hours after the request for service however for remote areas like Island or other geographically difficult to reach area, its Philips aim to have an exchange time within 72 hours. The swap monitor remains yours and Philips keeps the defective/original monitor.
  • Page 40 Philips' customer help desks are located worldwide. Or you can reach us via: Website: http://www.philips.com/support Contact Information for West European region:...
  • Page 41 24 months for Philips C, E, T, V, and X models and for models B, P and S we give 36 months. Your original purchase document is your proof for the purchase day, so keep this carefully stored and available when a warranty service is requested.
  • Page 42 Information Centers. In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers.
  • Page 43 If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via: Website: http://www.philips.com Latin America TO GET WARRANTY SERVICE IN ARGENTINA and BRAZIL.
  • Page 44 E-mail: service@smartpixels.com.hk Service hours: Mon. To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm China TO GET WARRANTY SERVICE IN CHINA. Please contact Philips at: Consumer care number : 4008 800 008 E-mail address : philips_helpdesk@vavotelecom. 7days: 8am - 6pm India: Company: REDINGTON INDIA LTD...
  • Page 45 Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60 Fax: (02) 6334563 E-mail: jim.gawson@glee.com.ph Service hours: Mon.~Fri. 8:00am~6:00pm Singapore: Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762 Tel: (65) 6882 3999 Fax: (65) 62508037 E-mail: consumer.care.sg@philips.com...
  • Page 46 Your Philips F1rst Choice Warranty(USA) Thank you for purchasing this Philips monitor. A l l P h i l i p s m o n i t o r s a r e d e s i g n e d a n d...
  • Page 47 Philips. reception problems caused by signal conditions or cable or antenna systems outside the unit. a product that requires modification or...
  • Page 48 Please contact Philips at: (800) 479-6696 Four years free parts and four years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties.
  • Page 49 Philips dealer. In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.

  • Page 50: Troubleshooting & Faqs

    Visible signs of smoke or sparks. Do not perform any troubleshooting steps. Disconnect the monitor from mains power source immediately for safety. Contact with Philips customer service representative immediately. Imaging Problems Image is not centered. Adjust the image position using the “Auto”...
  • Page 51 The "power on" light is too strong and is disturbing. You can adjust “power on” light using the power LED Setup in OSD main Controls. For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

  • Page 52: Smartcontrol Premium Faqs

    Attention Theft mode enabled I forgot my PIN for Theft Deterrence Function. How can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

  • Page 53: General Faqs

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @60Hz. Shut down your computer, disconnect your old monitor and reconnect your Philips Monitor. Turn on your monitor and then turn on your PC.
  • Page 54 6504K. Can I connect my Monitor to any PC, workstation or Mac? Ans.: Yes. All Philips Monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 55 9. Troubleshooting & FAQs 2011 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifcations are subject to change without notice.

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