Warranty Service - Honda GL1200 1986 Owner's Manual

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WARRANTY SERVICE
O"nrr Salbfaction
Your satisfaction and goo<h..
i11
are important to }our dealer and to us. All Honda "'arranty
details are eltplalned in the DIstributor's Limited Warrant). Normally, an) problems "'lIh the
product "'ill boe handled b} your dealer's ser\ice department. Somelimes, ho"'e\er, in spite of
the
~t
intentlons of all con.:erned. misunderstandings can occur. If }our problem has not
been handled to
}OlH
saliSfaction. ",e suggest you take the follo"'lng aCl1on;
• Dl!>l:USS your problem ",ilh a member of dealership management. Often complamts can boe
quickly re\Ohed at that le\el. If the problem has alread} bttn re".e"'ed ",ith the Senicr
Manager, conlact the o"'ner of the dealership or the General Manager.
If }our problem still has not bttn resolo.ed to your satisfaction, contact the CuslOmer Rt'la-
tions Department at the regional offke of "merican Honda \101or Co., Inc, in your area.
Regional orficr locations are sho",n on rhe follo"',ng page. We ",ill need rhe follo"'mg in-
formal1on in order 10 assist }OU:
- Your name. addre:.s. and relephone numboer
- Product model and
~rial
number
- Dale of purchase
- Dealer name and address
- NalUre of the problem
After re\le"'lng all the facts m.. ol.. ed, you "'III be ad\lsed of ",hat aClion can be taken.
Please bear in mind that your problem .... ill IIkel)' be resol.. ed at the dealership, using the
dealer's facilities, equipment, and personnel. <0 it is \er} important that your initial contact be
.... ilh the dealer.
Your purchase of a Honda product is greatly appreciated by bOlh the dealer and American
Honda Motor Co., Inc. We want 10
assi~1
you in e\cry "'ay possible
to
a~sure
your complete
satisfaction .... ilh your purchase.
96

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