Troubleshooting - Philips 330 Owner's Manual

Troubleshooting

PROBLEM SOLUTION
Remove and reinstall the bat-
The phone does not
tery (see page 8). Then charge
switch on
the phone until the battery icon
has stopped flashing. Finally,
unplug from the charger and
try to switch the mobile on.
The display shows Somebody tried to use your
phone but didn't know the PIN
BLOCKED when
code nor the unblocking code
you switch on
(PUK). Contact your service
provider.
The network connection is lost.
The network con-
nection and recep- Either you are in a radio shad-
ow (in a tunnel or between tall
tion quality symbols
buildings) or you are outside
are not displayed
the network coverage area. Try
from another place or contact
your network operator for as-
sistance/information about the
network.
The display responds more
The display doesn't
slowly at very low tempera-
respond (or re-
sponds slowly) to tures. This is normal and does
not affect the operation of the
key pushes
phone. Take the phone to a
warmer place and try again.
In other cases please contact
your phone supplier.
Press and hold
Your phone doesn't
off the phone, check that the
go to idle screen
SIM card and the battery are in-
stalled correctly, and switch it
on again.
This feature is network and
Your phone doesn't
display the phone subscription dependent. If the
network
numbers of incoming
caller's number, the phone will
calls
display
your operator for detailed
information on this subject.
Some networks don't allow
You can't send text
message exchanges with other
messages
networks. Contact your opera-
tor for detailed information on
this subject.
e
, or switch
doesn't send the
instead. Contact
Call 1
73