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Ricoh A250 Service Manual

Ricoh A250 Service Manual

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Table of Contents

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A250/B001
SERVICE MANUAL
000846MIU
RICOH GROUP COMPANIES

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Summary of Contents for Ricoh A250

  • Page 1 A250/B001 SERVICE MANUAL 000846MIU RICOH GROUP COMPANIES...
  • Page 3 RICOH GROUP COMPANIES...
  • Page 5 A250/B001 SERVICE MANUAL...
  • Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH CORPORATION.
  • Page 9 Ricoh Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained uncertified users utilizing...
  • Page 11 LEGEND PRODUCT CODE COMPANY GESTETNER RICOH SAVIN A250 3218 Aficio 180 9918DP B001 3215S Aficio 150 2015DP DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 7/99 Original Printing 1/00 B001 Addition...

  • Page 13: Table Of Contents

    2.3.3 AUTO POWER CONTROL (APC) ..........2-35 2.3.4 LD SAFETY SWITCH ..............2-36 2.4 ALL-IN-ONE CARTRIDGE (AIO CARTRIDGE) ........2-37 2.4.1 OVERVIEW..................2-37 2.4.2 DRIVE .................... 2-38 2.4.3 DRUM CHARGE ................2-39 2.4.4 DEVELOPMENT................2-40 2.4.5 DRUM CLEANING ................. 2-43 A250...
  • Page 14 3.6.1 ACCESSORY CHECK ..............3-23 3.6.2 1-BIN SORTER INSTALLATION PROCEDURE......3-24 3.7 PLATEN COVER INSTALLATION............3-29 3.7.1 ACCESSORY CHECK ..............3-29 3.7.2 PLATEN COVER INSTALLATION PROCEDURE ......3-29 3.8 EXTENDED MEMORY BOARD INSTALLATION ........3-30 3.8.1 ACCESSORY CHECK ..............3-30 A250...
  • Page 15 4.1.1 HOW TO ENTER AND EXIT USER TOOLS ........4-58 4.1.2 USER TOOLS TABLE ..............4-58 4.4 LEDS .......................4-60 4.5 SPECIAL TOOLS AND LUBRICANTS ............4-60 4.5.1 SPECIAL TOOLS ................4-60 4.5.2 LUBRICANTS .................4-60 4.6 ROM HISTORY ..................4-61 PREVENTIVE MAINTENANCE 5. PREVENTIVE MAINTENANCE SCHEDULE ......5-1 A250...
  • Page 16 6.6.3 STANDARD TRAY PAPER FEED CLUTCH REPLACEMENT..6-25 6.6.4 VERTICAL TRANSPORT ROLLER/SENSOR/ CLUTCH REPLACEMENT............. 6-26 6.6.5 BY-PASS FEED ROLLER REPLACEMENT........6-27 6.6.6 BY-PASS FEED FRICTION PAD REPLACEMENT ....... 6-28 6.6.7 BY-PASS FEED SENSOR REPLACEMENT ......... 6-29 6.6.8 BY-PASS TRAY REMOVAL ............6-30 A250...
  • Page 17 7.3.1 SWITCHES..................7-10 7.3.2 SENSORS ..................7-11 7.4 COPY QUALITY ..................7-12 7.4.1 LOW IMAGE DENSITY ..............7-12 7.5 FIRMWARE HISTORY ................7-14 7.5.1 A250 FIRMWARE MODIFICATION HISTORY .......7-14 DOCUMENT FEEDER A859 1. OVERALL INFORMATION............8-1 1.1 SPECIFICATIONS..................8-1 1.2 MECHANICAL COMPONENT LAYOUT............8-2 1.3 ELECTRICAL COMPONENT LAYOUT .............8-3 1.4 ELECTRICAL COMPONENT DESCRIPTION...........8-4...
  • Page 18 3. REPLACEMENT AND ADJUSTMENT........9-14 3.1 FEED ROLLER REPLACEMENT............9-14 3.2 TRAY MAIN BOARD REPLACEMENT ...........9-15 3.3 TRAY MOTOR REPLACEMENT.............9-15 3.4 RELAY CLUTCH REPLACEMENT ............9-16 3.5 UPPER PAPER FEED CLUTCH REPLACEMENT .........9-17 3.6 LOWER PAPER FEED CLUTCH REPLACEMENT ........9-18 3.7 LIFT MOTOR REPLACEMENT ...............9-19 A250...
  • Page 19 1.4 ELECTRICAL COMPONENT DESCRIPTION ........11-4 2. DETAILED SECTION DESCRIPTIONS........11-5 2.1 BASIC OPERATION ................11-5 3. REPLACEMENT AND ADJUSTMENT........11-6 3.1.1 TOP COVER REMOVAL ............... 11-6 3.1.2 TRAY OPEN SWITCH REPLACEMENT ........11-6 3.1.3 PAPER SENSOR AND EXIT SENSOR REPLACEMENT ..... 11-6 A250...
  • Page 20 2.1.2 PROGRAMMING A CARD WITH THE SOURCE ......13-2 2.2 DOWNLOADING TO A MACHINE............13-4 2.3 SAVING DATA TO A FILE............... 13-4 3. FUNCTIONS ................13-5 3.1 FILE MENU....................13-5 3.1.1 FILE – OPEN .................. 13-5 3.1.2 FILE – CLOSE ................13-5 A250 viii...
  • Page 21 3.2.2 VIEW – STATUS BAR ..............13-6 3.3 IMAGE MENU..................13-7 3.3.1 IMAGE – ERASE ................13-7 3.3.2 IMAGE – READ ................13-8 3.3.3 IMAGE – WRITE................13-9 3.3.4 IMAGE – VERIFICATION ............. 13-10 3.4 HELP MUNU..................13-11 3.4.1 HELP – ABOUT SWAPUTI ............13-11 A250...
  • Page 22 A250...
  • Page 23 2.5 LINE TYPE CHANGE ................2-20 2.6 PCBS ...................... 2-21 2.6.1 FCU....................2-21 2.6.2 NCU (US)..................2-23 2.6.3 NCU (EUROPE/ASIA)..............2-24 2.6.4 EXFUNC BOARD ................2-25 3. INSTALLATION................3-1 3.1 FAX UNIT ....................3-1 3.2 EXFUNC BOARD (FAX FUNCTION UPGRADE) ........3-10 A250...
  • Page 24 4.4.1 PROGRAMMING PROCEDURE ........... 4-63 4.4.2 PARAMETERS ................4-64 4.5 SERVICE RAM ADDRESSES ..............4-68 5. PREVENTIVE MAINTENANCE ........... 5-1 5.1 SPECIAL TOOLS AND LUBRICANTS ............. 5-1 5.2 PM TABLE ....................5-1 6. REMOVAL AND REPLACEMENT ..........6-1 6.1 PRECAUTION ..................6-1 A250...
  • Page 25 7.1 ERROR CODES ..................7-1 7.2 FAX SC CODES ..................7-10 7.2.1 OVERVIEW..................7-10 7.2.2 SC1201 ..................7-10 7.2.3 SC1207 ..................7-10 7.2.4 FAX SC CODE TABLE ..............7-11 7.3 ROM HISTORY..................7-12 7.3.1 ROM HISTORY – A891 ..............7-12 A250...
  • Page 26 A250...
  • Page 27 3.2.3 NETWORK LAYER (LAYER 3)............3-8 3.2.4 TRANSPORT LAYER (LAYER 4) ............ 3-8 3.2.5 SESSION LAYER, SESSION CONTROL LAYER (LAYER 5)..................3-8 3.2.6 SESSION LAYER, DOCUMENT CONTROL LAYER (LAYER 5)..................3-8 3.3 LEDS ......................3-9 3.4 BACK-TO-BACK TEST................3-10 A250...
  • Page 28 A250...
  • Page 29 2.2.7 HHH (OPTIONAL)................2-7 3. INSTALLATION PROCEDURES..........3-1 3.1 PRECAUTIONS ..................3-1 3.2 PRINTER CONTROLLER................. 3-1 3.3 HARD DISK (HDD) ................... 3-4 3.4 NETWORK INTERFACE BOARD (NIB) ........... 3-5 3.5 POSTSCRIPT DIMM ................3-7 3.6 MEMORY (SDRAM DIMM) ............... 3-9 A250...
  • Page 30 5.2 CONTROLLER ..................5-1 5.3 NIB......................5-3 6. TROUBLESHOOTING..............6-1 6.1 SC CODES ....................6-1 6.2 ERROR CODES ..................6-1 6.3 LED DISPLAY................... 6-2 6.3.1 LOCATION..................6-2 6.3.2 FATAL ERROR................6-3 6.4 ROM HISTORY..................6-5 6.4.1 ROM HISTORY – B305 ..............6-5 A250...
  • Page 31 2.3.4 APPLETALK (ETHERTALK) NETWORKS ........2-5 3. SERVICE TABLES AND PROCEDURES........3-1 3.1 PRINTING REPORTS ................3-1 3.1.1 NIB STATUS SHEET................3-1 3.1.2 NIB LOG LIST ..................3-1 3.2 NVRAM RESET..................3-1 4. TROUBLESHOOTING ..............4-1 4.1 LED INDICATIONS ...................4-1 4.2 FIRMWARE HISTORY ................4-2 A250...
  • Page 33 3.1 SERVICE PROGRAM MODE TABLES ............ 3-1 3.2 MISFEED DETECTION ................3-1 3.3 OUTPUT CHECK TABLE ................. 3-2 3.4 USER TOOLS................... 3-2 TROUBLESHOOTING 4. TROUBLESHOOTING..............4.1 4.1 SC CODE DESCRIPTION ................. 4-1 ROM HISTORY 5. ROM HISTORY................5.1 5.1 ROM HISTORY ..................5-1 A250/B001...
  • Page 35 IMPORTANT SAFETY NOTICES PREVENTION OF PHYSICAL INJURY 1. Before disassembling or assembling parts of the copier and peripherals, make sure that the copier power cord is unplugged. 2. The wall outlet should be near the copier and easily accessible. 3. Note that some components of the copier and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
  • Page 36 SAFETY AND ECOLOGICAL NOTES FOR DISPOSAL 1. Do not incinerate AIO cartridge. Toner dust may ignite suddenly when exposed to and open flame. 2. Dispose of used AIO cartridge in accordance with local regulations. (This is non-toxic supplies.) 3. Dispose of replaced parts in accordance with local regulations. 4.
  • Page 37 Rev. 1/00 OVERALL INFORMATION PAPER TRAY UNIT A860 SwapFTL    Binary Utility DETAILED DESCRIPTIONS PAPER TRAY UNIT A861 B001 SERVICE MANUAL INSTALLATION 1-BIN SORTER A869 SERVICE TABLES FAX UNIT A891 PREVENTIVE MAINTENANCE ISDN UNIT A890 REPLACEMENT AND ADJUSTMENT PRINTER CONTROLLER B305 TROUBLESHOOTING NETWORK INTERFACE BOARD B307...
  • Page 39 OVERALL MACHINE INFORMATION...

  • Page 41: Overall Machine Information

    50% to 200% in 1% steps Power Source: 120 V, 60 Hz: More than 10 A (for North America) 220 ~ 240 V, 50/60 Hz More than 6 A (for Europe/Asia) 110 V, 50/60 Hz More than 11 A (for Taiwan) A250...
  • Page 42 Dimensions (W x D x H): 550 x 575 x 460 mm (21.7" x 22.7" x 18.2") NOTE: Measurement Conditions 1) With by-pass feed table closed 2) Without the ADF Weight: Less than 35 kg (78 lb) Not including ADF, Platen Cover, and AIO A250...
  • Page 43 10 sheets (A3, B4, 11" x 17", 8 " x 13") 1 sheets (non-standard sizes) NOTE: Copy weight: 80g/m (20 lb). Toner Replenishment: All-in-one toner cassette cartridge (750 g/cartridge) Toner Yield: 12 k copies (A4 sideways, 6% full black, 1 to 1 copying, ADS mode) A250...
  • Page 44 A3, 11" x 17" A4 6% 80 sheets 99 sheets Number of pages A4 ITU-T#4 12% 35 sheets 99 sheets : Available NOTE: The paper sizes that can be used with Rotate Sort are A4/8 " x 11" and B5 only. A250...

  • Page 45: Machine Configuration

    MACHINE CONFIGURATION Rev. 01/2001 1.2 MACHINE CONFIGURATION A250V501.WMF Version Item Machine Code Copier Copier A250 ADF (Optional) A859 Platen Cover (Optional) A893 Paper Tray Unit - 1 tray (Optional) A861 Paper Tray Unit - 2 trays (Optional) A860 1-bin Sorter (Optional)

  • Page 46: Paper Path

    PAPER PATH 1.3 PAPER PATH A250V000.WMF 1. Optional ADF 2. By-pass feed tray 3. Optional paper tray (1 tray) 4. Paper tray 5. Optional 1-bin sorter A250...

  • Page 47: Mechanical Component Layout

    16. Vertical transport roller 6. Original length sensor 17. Paper feed roller 7. Barrel toroidal lens (BTL) 18. Bottom plate 8. Lens 19. All-in-one cartridge (AIO cartridge) 9. SBU board 20. 3rd mirror 10. F-theta mirror 21. 2nd mirror 11. Hot roller A250...

  • Page 48: Electrical Component Descriptions

    APS (Auto Paper Select) sensors. Toner Near-End Detects toner near-end. Paper End Informs the CPU when the tray runs out of paper. Paper Near-End Informs the CPU when the paper in the tray is almost finished. The printer controller uses this sensor. A250...
  • Page 49 Heats the hot roller. Heaters Anti-condensation Turns on when the main switch is off to (Option) prevent moisture from forming on the optics. Drum (Option) Turns on when the main switch is off to prevent moisture from forming around the — drum. A250...
  • Page 50 LED1 Exit Tray Indicates if there is paper on the exit tray. 1-bin Sorter Indicates if there is paper on the 1-bin LED2 sorter. 1-bin sorter is option. Speaker Turns on during fax communication. A250 1-10...

  • Page 51: Drive Layout

    DRIVE LAYOUT 1.6 DRIVE LAYOUT A250V109.WMF 1. By-pass feed clutch 2. Vertical transport clutch 3. Registration clutch 4. Paper feed clutch 5. Main motor 1-11 A250...

  • Page 52: Copy Process

    The development roller charges the toner with a negative bias of –400 volts. Toner particles jump across to the drum and electrostatically attach to the areas of the drum surface where the laser reduced the negative charge on the drum. A250 1-12...
  • Page 53 7. QUENCHING There is no quenching lamp. The power supply board applies 1.6 kVp-p (1.05 mA) 1 kHz AC to the charge roller. This current removes any remaining voltage on the drum surface. 1-13 A250...

  • Page 54: Board Structure

    Motors, Clutches Signal = Fibre Optic Cable P S U E M B Peripheral Sensors, Motors, Solenoids, Clutches Operation Panel H a r n e s s Flat Cable Fax Controller Mother Board Standard Option Printer Controller A250V504.WMF A250 1-14...

  • Page 55: Description

    The SBU deals with the analog signals from the CCD and converts them into digital signals. 4. EMB (Extended Memory Board) (Option) The EMB stores the image data. An extra 48 MB of memory can be added. This increases the number of pages that can be stored. 1-15 A250...
  • Page 57 DETAILED SECTION DESCRIPTIONS...

  • Page 59: Detailed Section Descriptions

    An optics anti-condensation heater [G] is available as an option. It can be installed on the left side of the scanner unit. It turns on whenever the power cord is plugged in and the machine is in off condition. A250...

  • Page 60: Scanner Drive

    In reduction/enlargement mode, changing the ADF motor speed adjusts the image length in the sub-scan direction (adjust with SP6-007). The BICU board adjusts the magnification in the main scan direction, in the same way as in book mode (adjust with SP4-008). A250...

  • Page 61: Original Size Detection In Platen Mode

    The other sensor(s) remain off. The main CPU can recognize the original size from the on/off signals from the APS sensors. If the copy is made with the platen fully open, the main CPU decides the original size from the sensor outputs when the Start key is pressed. A250...
  • Page 62 This means that copy time for the first page may be slower (because of the longer time required for scanning), but it will be normal for the rest of the job. A250...

  • Page 63: Image Processing

    Finally, the BICU board sends the video data to the LD unit at the correct time. LD unit is divided into two blocks, VCU (Video Control Unit) and LD controller. • VCU: FCI (Fine Character Image) – Smoothing, Printer gamma (γ) correction • LD controller: LD print timing control A250...
  • Page 64 For details of the SP modes that can be used to adjust the image quality for all the original modes, see the Image Processing Summary section. A250...

  • Page 65: Sbu (Sensor Board Unit)

    BICU board controls the maximum gains of the operational amplifiers. After the processing mentioned above, the A/D converter converts the analog signals to 8-bit signals. This gives a value to each pixel on a scale of 256 grades. Then, the digitized image data goes to the BICU board. A250...

  • Page 66: Auto Image Density (Ads)

    After the SBU process, the IPU board removes more background by adjusting the white level. If the user selects a “Service Mode” original type with the user tools, these two ADS process can be either enabled or disabled (SP4-936, SP4-937), and the amount of white level change can be adjusted (SP4-938). A250...

  • Page 67: Image Processing Unit (Ipu)

    The CPU reads the black dummy data from one end of the CCD signal (32 pixels at the end are blacked off) and takes the average of the black dummy data. Then, the CPU deletes the black level value from each image pixel. A250...
  • Page 68 This low output is corrected using neighboring pixels. To adjust or switch off this correction, use SP4-919 (for the original modes known as “Service Mode”) and SP4-943 (other original modes). A250 2-10...
  • Page 69 • Reflection Ratio ID Linear (Linear): Uses the image data without correction. • Removed background (SP): Removes the background area completely and corrects the rest of the image data in proportion to the original density. Reflection Ratio ID Linear Output Original Density Removed Background A250D550.WMF 2-11 A250...
  • Page 70 ADF mode, the ADF feeds the leading edge of the original to the DF exposure glass, and the opposite top corner of the original is at the main scan start position. To create the mirror image, the CPU stores each line a LIFO (Last In First Out) memory. A250 2-12...
  • Page 71 A stronger MTF filter can make a low ID image visible but moiré may become more visible. Moiré is reduced using a smoothing filter specially designed for this purpose (see “Smoothing Filter Adjustment - Text/Photo”). 2-13 A250...
  • Page 72 IMAGE PROCESSING A250D601.WMF A250 2-14...
  • Page 73 IMAGE PROCESSING A250D602.WMF 2-15 A250...
  • Page 74 These independent dots are erased after gradation processing. SP4-939 changes the filter that is used for this process, and it can be also used to disable this feature. A smaller matrix is more likely to remove dots. A250 2-16...
  • Page 75 In text mode, it prevents parts of low contrast text from disappearing from the copy. • Dithering: Each pixel is compared with a pixel in a dither matrix. 2-17 A250...
  • Page 76 In this case it is necessary to adjust the image density level with the image density key on the operation panel. Instead of sharp text mode, if the user selects “Service Mode” for Text original type (User Tools - General Features - 08. Image Adjustment), some adjustments can be made. A250 2-18...
  • Page 77 If the user selects “Service Mode” for Text/Photo original type, the dither matrix can be selected with SP4-929-2. A larger value for this SP mode increases the number of gradations. However, the image will not have much contrast. 2-19 A250...

  • Page 78: Memory Controller And Extended Memory Board (Emb)

    (e.g., image rotation, repeat image). The memory capacity changes after installing optional memory on the BICU board, as follows. 16 MB + Optional Standard (16 MB) (64 MB total) A4 6% Number of pages ITU-T#4 (12% black) A250 2-20...

  • Page 79: Video Control Unit (Vcu)

    Fig. A shows the four possible pulse durations, and Fig. B shows how the laser pulse can be in one of three positions within the pixel. Fig. C shows an example of how edge smoothing is used. SP2-902 switches FCI smoothing on or off. 2-21 A250...
  • Page 80 (e.g., the characteristics of the drum, laser diode, and lenses). The machine chooses the most suitable gamma curve for the original type selected by the user. There is no SP adjustment for this. A250 2-22...

  • Page 81: Image Processing Summary

    I D G a m m a Correction ID Control (Normal Text) Error Diffusion Process Gradation (Dynamic Threshold) Printer Printer Gamma Correction G a m m a (Text) Correction A250D605.WMF The “Toner Saving” setting uses the above processes, and also uses the toner saving matrix. 2-23 A250...
  • Page 82 I D G a m m a Correction ID Control (Sharp Text) Simple Binary Picture Processing Gradation (Dynamic Threshold) FCI Smoothing • SP2-902 Printer G a m m a Line Width Correction Correction, and Others Printer Gamma Correction (Text) A250D606.WMF A250 2-24...
  • Page 83 • SP4-923 Processing Gradation • SP4-924, 4-925, 4-926 (Dynamic Threshold) • SP4-931 to 934 • SP4-939 Independent Dot Erase • SP4-935-1 Line Width Correction Printer G a m m a Correction and Others Printer Gamma Correction (Text) A250D607.WMF 2-25 A250...
  • Page 84 M T F ( W e a k ) Filtering Independent Dot Erase • SP4-944 I D G a m m a Correction ID Control (Photo Priority) Error Diffusion Gradation (Constant Threshold) Printer Printer Gamma Correction G a m m a (Text/Photo) Correction A250D608.WMF A250 2-26...
  • Page 85 M T F ( M e d u m ) Filtering Independent Dot Erase • SP4-944 I D G a m m a Correction ID Control (Text Priority) Error Diffusion Gradation (Constant Threshold) Printer Printer Gamma Correction G a m m a (Text) Correction A250D609.WMF 2-27 A250...

  • Page 86: Copy Quality

    I D G a m m a Correction • SP4-940-2 ID Control (Text Priority) • SP4-922-2 Error Diffusion Gradation (Constant Threshold) • SP4-929-1 Line Width Correction • SP4-935-2 Printer G a m m a Correction and Others Printer Gamma Correction (Text) A250D610.WMF A250 2-28...
  • Page 87 Main Scan Magnification • SP4-008 Magnification Smoothing Filter Filtering I D G a m m a Correction ID Control (Coarse Print) Dithering Gradation (Matrix 53 Lines) Printer Printer Gamma Correction G a m m a (Photo) Correction A250D611.WMF 2-29 A250...
  • Page 88 Main Scan Magnification Magnification • SP4-008 Smoothing Filter Filtering I D G a m m a Correction ID Control (Press Print) Dithering Gradation (Matrix 105 Lines) Printer Printer Gamma Correction G a m m a (Photo) Correction A250D612.WMF A250 2-30...
  • Page 89 • SP4-008 Main Scan Magnification Magnification MTF (Weakest) Filtering I D G a m m a Correction ID Control (Glossy Photo) Error Diffusion Process Gradation (Constant Threshold) Printer Printer Gamma Correction G a m m a (Photo) Correction A250D613.WMF 2-31 A250...
  • Page 90 I D G a m m a Correction • SP4-940-3 ID Control (Coarse Print) Dithering • SP4-929-2 Gradation (Matrix 105 Lines) Line Width Correction • SP4-935-3 Printer G a m m a Correction, and Others Printer Gamma Correction (Photo) A250D614.WMF A250 2-32...

  • Page 91: Laser Exposure

    Strength of the beam output 5 mW Strength of the beam on the drum 0.636 mW Printing Binary Polygon mirror motor speed: Resolution (dpi) Motor Speed (rpm) Data Frequency (MHz) 22478.22 22.0926 2-33 A250...

  • Page 92: Optical Path

    The beam reflected by the polygonal mirror writes the pixels of the latent image on the drum. The F-theta mirror [F] ensures constant intervals between the pixels. The BTL [G] corrects for irregularities in the polygonal mirror faces. The laser synchronization detector [I] synchronizes the start of the main scan. A250 2-34...

  • Page 93: Auto Power Control (Apc)

    IC and this IC adjusts its output level to keep the laser diode output constant. The laser diode power level is adjusted on the production line. CAUTION: Do not touch the variable resistors on the LD unit in the field. 2-35 A250...

  • Page 94: Ld Safety Switch

    The switch is in series on the LD 5 V line coming from the IOB through the BICU board. Mechanical Laser Shutter When the all-in-one cartridge is removed, the laser shutter is released and this interrupts the laser beam. A250 2-36...

  • Page 95: All-In-One Cartridge (Aio Cartridge)

    [D]: Transfer roller [I]: Agitator [E]: Transfer blade The main motor drives the rollers in the AIO cartridge. The charge roller [A] charges the drum [C]. Monocomponent toner is used. The cleaning blade [B] cleans the drum surface. 2-37 A250...

  • Page 96: Drive

    ALL-IN-ONE CARTRIDGE (AIO CARTRIDGE) 2.4.2 DRIVE A250D510.WMF The main motor [A] drives the drum [B], the development roller [C], and agitators [D] through a series of gears. The BICU controls the main motor speed. A250 2-38...

  • Page 97: Drum Charge

    AIO cartridge to be a simple mechanism. The drum charge roller is part of the AIO cartridge, so when the toner runs out, the drum charge roller is changed at the same time. This happens before the drum charge roller gets dirty. 2-39 A250...

  • Page 98: Development

    The transfer blade [F] is charged to the same voltage as the development bias. This helps to keep the toner on the drum. The toner near-end sensor [G] is located under the toner cartridge. A250 2-40...
  • Page 99 [E] can be changed with SP2-213. The total number of copies between starting the copy counter and toner end [F] depends on the SP2-214 and SP2-213 settings. The default is 150 + 210 = 360 copies. 2-41 A250...
  • Page 100 The high voltage supply unit gives the development roller a charge of –400 V DC and an AC component of 1.6 kVp-p 1 kHz. To prevent toner from transferring to non-image areas on the drum, the development bias is different for image and non- image areas. A250 2-42...

  • Page 101: Drum Cleaning

    The toner cartridge in the AIO cartridge has a toner collection coil [C] and scraper [D]. These improve the collection of waste toner. There is no toner recycling mechanism. 2-43 A250...

  • Page 102: Image Transfer And Paper Separation

    The antistatic brush is grounded. Use SP2-301 to adjust the transfer current. Note that when adjusting SP2-301-2 (by-pass tray), the transfer currents for both normal and thick paper are changed (but not the setting for “Special” paper - adjust that with SP2-301-5). A250 2-44...

  • Page 103: Transfer Current Settings

    The 'Special' paper setting is for use when a high transfer current is needed, to solve certain copy quality problems. It is not normally a good idea to use a high current, for the reason stated earlier, just below the table. 2-45 A250...

  • Page 104: Transfer Roller Cleaning

    SP 2-910 determines how often the transfer roller is cleaned. If this is set to 1, the transfer roller is cleaned after every job. If it is set to 0, the roller is cleaned every 10 copies (the machine waits until the end of the job). A250 2-46...

  • Page 105: Paper Feed

    When the paper tray is closed after the paper is loaded, the paper size actuator (behind the paper size indicator located at the front right of the tray) pushes the tray paper size switch. This informs the CPU that the tray is in place and what paper size is in the tray. 2-47 A250...

  • Page 106: Built-In Tray

    The paper near end sensor is on the machine frame above the back right corner of the cassette tray. The sensor is only used in printer mode. A250 2-48...
  • Page 107 When the paper reaches a certain position, the registration clutch [F] turns on to transfer drive from the main motor to the registration rollers. Then the registration rollers feed the paper to the image transfer area. 2-49 A250...
  • Page 108 Models Switch Location North America Europe Left Center Right " x 14" " x 11" " " " x 13" " x 13" " x 11" " x 11" 11" x 17" ON: Pushed OFF: Not Pushed A250 2-50...

  • Page 109: By-Pass Tray

    The friction pad only allows the top sheet to feed to the registration rollers. When the paper leading edge activates the registration sensor, the registration clutch [E] turns on. 2-51 A250...
  • Page 110 CN No. (IOB) 8" x 13" HLTR CN 321-1 CN 321-2 CN 321-3 (GND) CN 321-4 CN 321-5 L or H Europe CN No. (IOB) 8" x 13" CN 321-1 CN 321-2 CN 321-3 (GND) CN 321-4 CN 321-5 A250 2-52...

  • Page 111: Paper Registration

    The registration clutch then energizes at the proper time to align the paper with the image on the drum. The registration rollers feed the paper to the image transfer area. The registration sensor is also used for paper misfeed detection. 2-53 A250...

  • Page 112: Misfeed Detection

    Exit tray paper sensor OFF check Paper stuck at the exit tray paper sensor Y1: Y jam displayed and the 2nd tray LED blinks : Open this cover to clear the jam Y2: Y jam displayed and the 3rd tray LED blinks A250 2-54...
  • Page 113 3rd paper feed clutch turns on. Vertical transport sensor (optional PFU) OFF check During multi-page printing, the vertical transport sensor (optional PFU) is not turned off by the trailing edge of the previous page after the designated time. 2-55 A250...
  • Page 114 During multi-page printing, the 1-bin tray exit sensor is not turn off by the trailing edge of the previous page after the designated time. The sensor does not turn off within 1.0 seconds after the sensor-off time occurs. This time is calculated from the paper length. A250 2-56...

  • Page 115: Image Fusing

    The fusing unit consists of the following parts. 1. Pressure Roller Release Lever 6. Hot Roller 2. Pressure Spring 7. Exit Roller 3. Fusing Lamp 8. Fusing Exit Sensor 4. Fusing Thermistor 9. Hot Roller Strippers 5. Thermofuse 10. Pressure Roller 2-57 A250...

  • Page 116: Fusing Unit Drive

    The thermofuse [D] protects the fusing unit from overheating. 2.7.2 FUSING UNIT DRIVE A250D556.WMF The main motor drives the hot roller [A] through a train of gears. The hot roller drives the exit roller [B] through a gear. A250 2-58...

  • Page 117: Pressure Roller/Paper Exit

    Then the exit roller feeds the paper to the paper tray. 2.7.4 FUSING UNIT DRIVE RELEASE A250D331.WMF When the pressure roller release levers [A] are pushed down, the pressure roller moves away so jammed paper can be removed. 2-59 A250...

  • Page 118: Fusing Temperature Control

    +3°C or Previous minus Current more more –1°C +2°C 100% -3°C or more 100% –2°C or –1°C 100% 100% +1°C or +2°C 100% +3°C or more Ratio (%): The proportion of time that the fusing lamp power is on A250 2-60...
  • Page 119 +2°C 100% 100% -3°C or more 100% 100% –2°C or –1°C 100% 100% 100% 100% 100% +1°C or +2°C 100% 100% 100% +3°C or more Ratio (%): The proportion of time that the fusing lamp power is on 2-61 A250...
  • Page 120 If the smallest copy paper width detected during a one-minute interval is less than 220 mm, the machine lowers the target fusing temperature by 10°C. Then, during the next minute, if the smallest width detected is less than 220 mm again, the machine lowers the target temperature by another 5°C. A250 2-62...

  • Page 121: Overheat Protection

    ADF/Platen is lifted or an Energy Saver 80°C original is placed in the ADF. Level 2 Auto Shut Off The machine returns to Mode standby mode only if the operation switch is turned on. 2-63 A250...
  • Page 122 • Opening and closing the tray cover • Placing an original in the ADF • Lifting up the ADF From Auto Shut Off Mode The machine returns to the ready condition when the main switch is turned back A250 2-64...
  • Page 123 INSTALLATION...

  • Page 125: Installation

    - Temperature and Humidity Chart - Humidity 8 0 % 5 4 % Operation range 1 5 % Temperature 10°C 27°C 32°C (50°F) (80.6°F) (89.6°F) A250I502.WMF 1. Temperature Range: 10°C to 32°C (50°F to 89.6°F) 2. Humidity Range: 15% to 80% RH A250...

  • Page 126: Machine Level

    5 mm.) 10. Do not place the machine where it may experience strong vibrations. 3.1.2 MACHINE LEVEL 1. Front to back: Within 5 mm (0.2") of level 2. Right to left: Within 5 mm (0.2") of level A250...

  • Page 127: Minimum Space Requirements

    1-bin sorter, more than 60 mm of space is necessary. 3) The 10 mm recommended for the right space is for installation only. If an operator fixes a paper jam, uses the by-pass tray, or changes the AIO, more space is necessary. A250...

  • Page 128: Power Requirements

    3) Be sure to ground the machine. 1. Input voltage level: 120 V, 60 Hz: More than 10 A (North America) 220 ~ 240 V, 50/60 Hz: More than 6 A (Europe/Asia) 110 V, 50/60 Hz: More than 11 A (Taiwan) A250...

  • Page 129: Copier Installation

    3. Operation Instructions - Copy Quick Guide ....... 1 4. User Survey Card (-17 machine) ..........1 5. NECR - English (-17 machine) ..........1 6. NECR - Multi-language (-19, -27, -29, -69)........ 1 7. Model Name Decal (-10, -15, -22) ..........1 A250...

  • Page 130: Copier Installation Procedure

    COPIER INSTALLATION 3.2.2 COPIER INSTALLATION PROCEDURE CAUTION Rating voltage for peripherals Make sure to plug the cables into the correct sockets. 1. ADF 1. Rating voltage output connector for accessory Max. DC24 V A250I209.WMF A250...
  • Page 131 COPIER INSTALLATION A250I210.WMF NOTE: Since the installation procedure is not a copier accessory, always bring this manual with you. CAUTION When installing the copier, make sure to keep the power cord unplugged. 1. Remove the tape strips. A250...
  • Page 132 COPIER INSTALLATION A250I501.WMF A250I500.WMF 2. Pull the paper tray [A] out and turn the paper size dial [B] to select the appropriate size. Adjust the side guides [C] and end guide [D] to match the paper size. A250...
  • Page 133 8. Install the ADF (refer to ADF Installation, section 3.3) or platen cover (refer to Platen Cover Installation, section 3.7). 9. Turn the operation and main switches on, and check the copy quality and copying functions. 10. Initialize the electrical total counter using SP7-825. A250...

  • Page 134: Adf Installation

    4. DF Exposure Glass ..............1 5. Decal - Exposure Glass ............. 1 6. Decal - Scale - mm ..............1 7. Decal - Scale - inch ..............1 8. Scale Guide ................1 9. Installation Procedure ..............1 A250 3-10...

  • Page 135: Adf Installation Procedure

    ADF INSTALLATION 3.3.2 ADF INSTALLATION PROCEDURE A859I101.WMF 1. Remove the strips of tape. 3-11 A250...
  • Page 136 6. Mount the DF by aligning the holes [G] in the DF with the stud screws, then slide the DF to the front as shown. 7. Secure the DF unit with two screws [H]. 8. Connect the cable [I] to the copier. A250 3-12...
  • Page 137 10. Plug in the power cord, then turn the main switch on. 11. Make a full size copy from the 1st tray using the ADF. Then check to make sure the side-to-side and leading edge registrations are correct. If they are not, adjust their values (SP6-006). 3-13 A250...

  • Page 138: Paper Tray Unit (1 Tray) Installation

    3.4 PAPER TRAY UNIT (1 TRAY) INSTALLATION 3.4.1 ACCESSORY CHECK Check the quantity and condition of the accessories in the box against the following list: Description Quantity 1. Screw - M4 x 10................. 4 2. Joint Bracket................2 3. Installation Procedure ..............1 A250 3-14...

  • Page 139: Paper Tray Unit Installation Procedure

    PAPER TRAY UNIT (1 TRAY) INSTALLATION 3.4.2 PAPER TRAY UNIT INSTALLATION PROCEDURE A861I159.WMF 1. Remove the strips of tape. 3-15 A250...
  • Page 140 2. Remove the cover [A] (1 screw) and pull out the cable [B]. 3. Set the copier [C] on the paper tray unit [D]. NOTE: When installing the copier, be careful not to pinch the cable [B]. 4. Remove the 1st cassette tray [E]. A250 3-16...
  • Page 141 9. Re-install the cover removed in step 2 (1 screw). 10. Make a full size copy from the 2nd tray. Then check that the side-to-side registration is correct. If it is not, adjust the value (SP1-002). 3-17 A250...

  • Page 142: Paper Tray Unit (2 Trays) Installation

    Check the quantity and condition of the accessories in the box against the following list: Description Quantity 1. Screw - M4 x 10................. 4 2. Screw - M4 x 5................8 3. Joint Bracket................2 4. Unit Holder................. 4 5. Installation Procedure ..............1 A250 3-18...

  • Page 143: Paper Tray Unit (2 Trays) Installation

    PAPER TRAY UNIT (2 TRAYS) INSTALLATION 3.5.2 PAPER TRAY UNIT INSTALLATION PROCEDURE A860I158.WMF 1. Remove the strips of tape. 3-19 A250...

  • Page 144: Paper Tray Unit (2 Trays) Installation

    2. Remove the cover [A] (1 screw) and pull out the cable [B]. 3. Set the copier [C] on the paper tray unit [D]. NOTE: When installing the copier, be careful not to pinch the cable [B]. 4. Remove the 1st cassette tray [E]. A250 3-20...
  • Page 145 PAPER TRAY UNIT (2 TRAYS) INSTALLATION A860I151.WMF A860I162.WMF 5. Install the two stepped screws [A]. 6. Re-install the 1st tray cassette. 7. Install the two brackets [B] (1 screw each). 3-21 A250...
  • Page 146 10. Install the four brackets [B] (2 screws each). 11. Make a full size copy from the 2nd and 3rd trays. Then check that the side-to- side registration is correct. If it is not, adjust the value (SP1-002). A250 3-22...

  • Page 147: Accessory Check

    1-BIN SORTER INSTALLATION 3.6 1-BIN SORTER INSTALLATION 3.6.1 ACCESSORY CHECK Check the quantity and condition of the accessories in the box against the following list: Description Quantity 1. Screw - M3 x 6................1 2. Installation Procedure ..............1 3-23 A250...

  • Page 148: Bin Sorter Installation Procedure

    1-BIN SORTER INSTALLATION 3.6.2 1-BIN SORTER INSTALLATION PROCEDURE A869I173.WMF 1. Remove the strips of tape. NOTE: There is a screw in the plastic bag [A]. A250 3-24...
  • Page 149 2. Open the right door [A]. 3. Release the levers [B] and remove the fusing unit [C] (2 screws). 4. Remove the small front cover [D] (1 screw). 5. Remove the cap [E] with a wire cutter [F]. 3-25 A250...
  • Page 150 1-BIN SORTER INSTALLATION A869I136.WMF A869I106.WMF 6. Remove the cap [A] with a wire cutter [B]. 7. Remove the cover [C] (1 rivet [D]) located inside the 1 bin sorter area. A250 3-26...
  • Page 151 NOTE: Before installing the 1-bin sorter unit, check that the component under the connector [A] is not bent. 9. Set the pins [C] for the 1-bin sorter unit and secure the unit with the screw from the accessories [D]. 3-27 A250...
  • Page 152 13. Plug in the copier and turn on the main switch. 14. Place the paper on the 1-bin sorter and check that the LED [B] is green. 15. Set output tray priority, to customer preference, using User Tool system14. 1 bin sorter is identified as internal tray 2. A250 3-28...

  • Page 153: Platen Cover Installation

    3.7.1 ACCESSORY CHECK Check the quantity and condition of the accessories in the box against the following list: Description Quantity 1. Stepped Screw ................2 3.7.2 PLATEN COVER INSTALLATION PROCEDURE A250I111.WMF 1. Install the platen cover [A] (2 screws). 3-29 A250...

  • Page 154: Screw - M4 X 5

    Check the quantity and condition of the accessories in the box against the following list: Description Quantity 1. Screw - M3 x 6 (two of these are not for use with A250)....4 2. Bracket (not for A250)..............1 3. Installation procedure..............1 A250...

  • Page 155: Extended Memory Board Installation Procedure

    NOTE: If a printer unit, fax unit, or ISDN G4 unit was installed, remove them before installing the extended memory board. 1. Remove the left cover [A], as shown (1 screw). 2. Install the extended memory board [B] (2 screws). 3. Re-install the left cover. 3-31 A250...

  • Page 156: Drum Heater Installation (Option)

    5. Install the anti-condensation heater [C] (2 screws - M3 x 6). 6. Remove the cable [D] from the clamp [E], then join the connectors [A, F]. 7. Clamp the cable to the clamp [G]. 8. Re-install the fusing unit, AIO cartridge, left cover, copy tray and front cover. A250 3-32...
  • Page 157 2. Remove the rear cover. (See Rear Cover Removal, section 6.1.1.) 3. Pass the connector [A] through the opening [B]. 4. Install the optics anti-condensation heater [C], as shown. 5. Join the connectors [A, D]. 6. Re-install the exposure glass. 3-33 A250...

  • Page 158: Tray Heater Installation

    TRAY HEATER INSTALLATION 3.11 TRAY HEATER INSTALLATION A250I202.WMF 1. Remove the rear cover for the paper tray unit [A] (2 screws). A250 3-34...
  • Page 159 TRAY HEATER INSTALLATION - 1-tray paper feed unit - - 2-tray paper feed unit - A250I007.WMF A250I004.WMF 2. Two-tray unit only: Remove the cable guide [A] (1 screw). 3. Install the clamps [B]. 3-35 A250...
  • Page 160 TRAY HEATER INSTALLATION - 1-tray paper feed unit - - 2-tray paper feed unit - A250I009.WMF A250I005.WMF 4. Pass the connector [A] through the opening [B]. 5. Install the tray heater [C] (1 screw). A250 3-36...
  • Page 161 TRAY HEATER INSTALLATION - 1-tray paper feed unit - - 2-tray paper feed unit - A250I008.WMF A250I006.WMF 6. Clamp the cables [A], as shown. 7. Join the connectors [B]. 8. Two-tray unit only: Re-install the cable guide. 3-37 A250...
  • Page 162 TRAY HEATER INSTALLATION - 1-tray paper feed unit - - 2-tray paper feed unit - A250I150.WMF A250I149.WMF 9. Remove the two screws [A] from the rear side of the paper feed unit. A250 3-38...
  • Page 163 TRAY HEATER INSTALLATION A250I003.WMF 10. Remove the 1st tray. 11. Remove the two screws [A] and install the two screws [B] which were removed in step 9. 12. Re-install the 1st tray and rear cover. 3-39 A250...

  • Page 164: Key Counter

    [B] and insert the key counter holder C]. Secure the key counter holder to the bracket (2 screws). Install the key counter cover [D] (3 screws). Remove the rear cover [E] (5 screws). Using a pair of pliers, remove the oblong cover [F]. A250 3-40...
  • Page 165 13. Adhere the key counter assembly to the left side of the scanner unit as shown below. NOTE: When attaching the key counter assembly, press the assembly firmly against the scanner cover. 14. Enter the Service Program Mode and set 5-113 to 1. Refer to page 4-26. 3-41 A250...
  • Page 167 SERVICE TABLES...

  • Page 169: Service Tables

    4. Do not disassemble the lens unit. Doing so will throw the lens and the copy image out of focus. 5. Do not turn any of the CCD positioning screws. Doing so will throw the CCD out of position. A250...

  • Page 170: Laser Unit

    4.1.7 OTHERS 1. If the optional tray, drum, and optics anti-condensation heaters have been installed, keep the copier power cord plugged in, even when the copier main switch is turned off. This keeps the heaters energized. A250...

  • Page 171: Service Program Mode

    3. If there any are 3rd level programs in SP mode, they can be selected in the same way as the 1st and 2nd level SP modes. NOTE: The 3rd level program number can be selected using the “Prev.” or “Next” key. A250...

  • Page 172: Service Program Mode Tables

    (By-pass Feed) using the Trimming Area Pattern +0.0 mm (SP5-902, No.10). Use the key to toggle between + and - before entering the value. The specification is 2 ± 1.5 mm. See “Replacement and Adjustment - Copy Adjustment” for details. A250...
  • Page 173 8 mm 1-003* Paper Feed Timing 0 ~ 30 (3rd Paper Feed) 1 mm/step 8 mm Paper Feed Timing 0 ~ 30 (By-pass Feed) 1 mm/step 11 mm By-pass Paper Size Displays the by-pass paper width 1-007 Display sensor output. A250...
  • Page 174 2: 20 times reach 100% when raising the temperature during copying. Use a higher number if the customer complains about sudden power dropouts. See “Detailed Descriptions - Fusing Unit” for details on SP1-107. European model only A250...
  • Page 175 SP1-908-9. If a middle size threshold is not stored with SP1-908-9, this SP is not used (with the default settings, this SP is not used in this machine). See “Option - Paper Tray Unit” for details on SP1-908. A250...
  • Page 176 NOTE: The “T” after A4 used. 3: LG, LTT and LT refer to length- 4: DLT, LT The size used by SP1-908 is wise feeding direction. 5: A3,A4 determined by paper width. See “Option - Paper Tray Unit” for details on SP1-908. A250...
  • Page 177 SP1-908-18. If a middle size threshold is not stored with SP1-908-18, this SP is not used (with the default settings, this SP is not used in this machine). See “Option - Paper Tray Unit” for details on SP1-908. A250...
  • Page 178 3: LG, LTT and LT refer to length- 4: DLT, LT wise feeding direction. The size used by SP1-908 is 5: A3, A4 determined by paper width. See “Option - Paper Tray Unit” for details on SP1-908. A250 4-10...
  • Page 179 0 ~ 255 2-103* 1 /step Do not change the value. ID Adj. for Test Pattern Adjusts the image density level for 0 ~ 255 2-106* black pixels on test pattern printouts 1 /step (patterns are made with SP5-902). 4-11 A250...
  • Page 180 FCI Smoothing Selects whether the FCI smoothing 0: No function to remove jagged edges is (Disabled) enabled or disabled. 1: Yes 2-902* (Enabled) FCI smoothing is only used with the Sharp Text setting in text mode. A250 4-12...
  • Page 181 0.0 mm direction of the leading edge. Use the ! key to toggle between + 4-010* and - before entering the value. The specification is 2 ± 1.5 mm. See “Replacement and Adjustment - Copy Adjustment” for details. 4-13 A250...
  • Page 182 – 3.0 ~ + 3.0 (Start Position) on the white plate for auto shading. 0.1 mm/step 0.0 mm The default is 6 mm from the leading 4-015* edge. The setting specifies how far scanning starts from the default position. A250 4-14...
  • Page 183 0. N: Normal video processing 1. S: After auto shading processing 2. M: After magnification processing 4-412* 3. F: After MTF processing 4. G: After gamma correction 5. T: Data straight through (no video processing) Do not change the value. 4-15 A250...
  • Page 184 Do not change the value. SBU Gain Adjustment Checks the difference value of the 0 ~ 255 (Adjusted ODD) black level for the ODD channel after 1/step adjusting the black level at SBU Auto Adjustment (SP4-908). Do not change the value. A250 4-16...
  • Page 185 “Replacement and Adjustment - Standard White Density Adjustment” for details on how to do this. SBU AE Cont Adjusts the background density 0 ~ 255 Adjustment when ADS mode is not being used. 1/step 4-909 Do not change the value. 4-17 A250...
  • Page 186 0 ~ 15 (T/P Main 50%~89%) 1/step P - MTF Coefficient 0 ~ 15 (T/P Main 90%~95%) 1/step P - MTF Coefficient 0 ~ 15 (T/P Main 96%~125%) 1/step P - MTF Coefficient 0 ~ 15 (T/P Main 126%~159%) 1/step A250 4-18...
  • Page 187 0 ~ 7 (Text Sub 160%~200%) 1/step P - MTF Strength 0 ~ 7 (T/P Main 50%~89%) 1/step P - MTF Strength 0 ~ 7 (T/P Main 90%~95%) 1/step P - MTF Strength 0 ~ 7 (T/P Main 96%~125%) 1/step 4-19 A250...
  • Page 188 “Service Mode” original 1: Strong type setting. 2: Weak P - Black Line Erase 4-919* Selects the black line erase level. (Text/Photo) See “Detailed Descriptions - Image P - Black Line Erase Processing” for details. (Photo) A250 4-20...
  • Page 189 1/step during gradation processing. This adjustment is only effective for the “Text - Service Mode” 4-925* original type setting. If “Dynamic Binary” is selected with SP4-922-1, this SP is effective. See “Detailed Descriptions - Image Processing” for details. 4-21 A250...
  • Page 190 (this SP is (Text/Photo) 7: No.2 used only with dynamic thresholding). This adjustment is only effective 4-929* for the “Service Mode” original type setting. See “Detailed Descriptions - Image Processing” for details. Normally do not change the value. A250 4-22...
  • Page 191 This adjustment is only effective for the “Text - Service Mode” 4-933* original type setting. If “Dynamic Binary” is selected with SP4-922-1, this SP mode is effective. See “Detailed Descriptions - Image Processing” for details. Normally do not change the value. 4-23 A250...
  • Page 192 (Photo) 4-937* ADS at the operation panel. The value of SP4-938 is subtracted from the white video level. See “Detailed Description - Image Processing” for details. Normally do not change the value. A250 4-24...
  • Page 193 Descriptions - Image Processing” for details. Normally do not change the value. 0: No P - Positive/Negative This is for the designer’s test (Text) purposes. 1: Yes Do not change the value. P - Positive/Negative 4-941* (Text/Photo) P - Positive/Negative (Photo) 4-25 A250...
  • Page 194 Determines whether the key counter 0: Feed In 5-116* counts up at paper feed-in or at 1: Exit paper exit. Opt. Counter Reset This SP is for Japan only. Do not 0: Yes 5-120* Setting 1: Stand-by change the value. 2: Non A250 4-26...
  • Page 195 Press the # (Clear Modes) key to 5-803 exit the program. See the “Input Check” section for details. Output Check Turns on electrical components individually for test purposes. 5-804 See the “Output Check” section for details. 4-27 A250...
  • Page 196 CE Start/Finish Call This SP is for Japan only. Do not (CE Start Call) change the value. 5-817 CE Start/Finish Call (CE Finish Call) CSS-PI Device Code This SP is for Japan only. Do not 5-821 change the value. A250 4-28...
  • Page 197 Adjusts the auto off mode timer. 1 ~ 240 1 min/step 5-904* If this value is changed, the user tool 30 min setting is also changed. CSS 25 Hours Off This SP is for Japan only. Do not 5-905* Detection change the value. 4-29 A250...
  • Page 198 Selects whether the printer counter 0: No is displayed in the LCD or not. 1: Yes 5-914* If this is “0”, it does not display or print out in the counter print out. 5-925 Serial Number Display Displays the serial number. A250 4-30...
  • Page 199 Prints the machine status history data list. See 1: SP the “System Parameter And Data Lists” section 2: UP 5-992 for how to print the lists. 3: Log 4: All “5” is for facsimile transmission. 5: Big Font 4-31 A250...
  • Page 200 + magnification) ADF/Printer Free Run Performs both an ADF and a printer 0: No free run. 1: Yes After selecting “1”, press “OK” or the 6-910 key twice to start this feature. Press the (Clear/Stop) key to stop. A250 4-32...
  • Page 201 Copy Counter - By-pass Displays the total number of copies (Special Paper) made from the by-pass tray, by 7-102* paper type. Copy Counter - By-pass (Thick Paper) Total Scan Counter Displays the total number of 7-201* scanned originals. 4-33 A250...
  • Page 202 1: Yes 7-501* Total Jam Counter Displays the total number of jams. Total Paper Jam Counter Displays the total number of paper 7-502* jams. Total Original Jam Displays the total number of original 7-503* Counter jams. A250 4-34...
  • Page 203 Press down the “Photo mode” key ⇒ and then the “OK” or ! key at the 7-807 same time to reset the counters. If the reset was successful, the beeper will sound 5 times. If it failed, the beeper will sound only twice. 4-35 A250...
  • Page 204 If the reset was successful, the beeper will sound 5 times. If it failed, the beeper will sound only twice. Orig. Jam History Displays the original jams that have 0: No 7-905 Display occurred. 1: Yes A250 4-36...
  • Page 205 If the reset was successful, the beeper will sound 5 times. If it failed, the beeper will sound only twice. Timer Counter Display Displays the total time that the main 7-991* switch has been turned on. 4-37 A250...

  • Page 206: Test Pattern Printing (Sp5-902)

    16 16 Grayscales (Vert./Hor. Overlay) 36 8 Grayscales (Vertical, Even) 16 Grayscales with white lines 8 Grayscales with white lines (Horizontal) (Horizontal, Even) 17 Grayscales with white lines 8 Grayscales with white lines (Vertical) (Vertical, Even) 18 Grayscales with white lines (Vert./Hor.) A250 4-38...

  • Page 207: Input Check (Sp5-803)

    Fusing exit sensor Paper not detected Paper detected Exit sensor Paper not detected Paper detected (Optional 1-bin sorter) 22 ~ 25 Not used By-pass tray paper sensor Paper not detected Paper detected By-pass paper size sensor See Table 3 4-39 A250...
  • Page 208 69 ~ 70 Not used Main motor lock Polygonal mirror motor lock Tray motor lock (Optional paper tray unit) 74 ~ 75 Not used Total counter installed Not installed Installed Key card installed (Optional key card) Not installed Installed A250 4-40...
  • Page 209 Paper Size Number SW 1 SW 2 SW 3 SP Value inches — " x 14" A5 Sideways " x 13" * (Asterisk) A4 Sideways 11" x 8 " " x 11" A4 Lengthwise 11" x 17" 1: Pushed 4-41 A250...
  • Page 210 — 11" x 17" A4 Lengthwise " x 11" 8" x 13" — A5 Lengthwise " x 8 " — — — — Table 4: Paper Near-end Sensor (Main Frame) Number SP Value Paper Amount Near-end Not near-end A250 4-42...
  • Page 211 Number SP Value Paper Amount 100% 70 ~ 75% 45, 46 Near-end 25 ~ 30% Table 6: Paper Tray Unit Set Sensor Number SP Value Unit Installed None Paper tray unit (1 tray) Paper tray unit (2 trays) 4-43 A250...

  • Page 212: Output Check (Sp5-804)

    Relay clutch (Optional paper tray unit) 23 ~ 25 Not used Upper paper feed clutch (Optional paper tray unit) Lower paper feed clutch (Optional paper tray unit) Tray motor (Optional paper tray unit) Upper lift motor (Up) (Optional paper tray unit) A250 4-44...
  • Page 213 55 ~ 77 Not used Key counter count up (Optional Key Counter) 79 ~ 89 Not used DF transport motor (Optional ADF) DF feed clutch (Optional ADF) DF pick-up solenoid (Optional ADF) Stamp solenoid (Optional ADF) 94 ~ 99 Not used 4-45 A250...

  • Page 214: Copy Jam History Display (Sp7-903)

    Exit sensor (optional 1-bin sorter) not activated. Exit sensor (optional 1-bin sorter) remained activated by paper. NOTE: The NVRAM can store data for up to 10 copy jams. If more than 10 copy jams occur, the oldest data is erased. A250 4-46...

  • Page 215: Original Jam History Display (Sp7-905)

    Registration sensor remained activated by paper. Registration sensor activated interval between originals is too small. NOTE: The NVRAM can store data for up to 10 copy jams. If more than 10 copy jams occur, the oldest data will be erased. 4-47 A250...

  • Page 216: System Parameter And Data Lists (Sp5-992)

    3. Select the paper size. 4. Press the (Start) key on the operation panel to print the list. 5. After printing the list, exit copy mode by pressing the (Interrupt) key on the operation panel. 6. Exit SP mode. A250 4-48...

  • Page 217: Memory All Clear (Sp5-801)

    In particular, the values for SP4-904-1, SP4-904-2, SP4-905, and SP4-907 must be re-entered. 7. Do the standard white level adjustment (SP4-908). (See Replacement and Adjustment – Standard White Density Adjustment for details.) 8. Check the copy quality and the paper path, and do any necessary adjustments. 4-49 A250...

  • Page 218: Program Upload/Download

    5. Access SP mode 5-827. 6. The machine erases the current software, then writes the new software to the BICU. This takes about 60 seconds. If downloading failed, an error message appears, as follows. At this time, repeat the download procedure. A250 4-50...
  • Page 219 [Serviceman P-Mode] Program Download Status: 1-02254 2.08 04/1 11:02 A250M505.WMF Display when the download is complete [Serviceman P-Mode] Program Download Loading completed 04/1 11:02 A250M506.WMF Display if writing failed [Serviceman P-Mode] Program Download Loading error!!! 04/1 11:02 A250M507.WMF 4-51 A250...
  • Page 220 6. The machine erases the current software, then writes the new software to the flash memory card. This takes about 60 seconds. If uploading failed, an error message appears (see “Program Download”). At this time, repeat the upload procedure. A250 4-52...

  • Page 221: Nvram Data Download

    5. Access the SP mode 5-825. 6. The machine erases the current settings, then writes the new settings onto the NVRAM on the BICU board. If downloading failed, an error message appears (see “Program Download”). At this time, repeat the download procedure. 4-53 A250...
  • Page 222 6. The machine erases the current A250M211.WMF settings, then writes the machine’s settings to the flash memory card. This takes about 60 seconds. If uploading failed, an error message appears (see “Program Download”). At this time, repeat the upload procedure. A250 4-54...
  • Page 223 0 0 0 0 " x 14"! NOTE: The length sensors L1 and L2 are used only for A4/A3 version machines. 1. Platen cover sensor status 1 = Closed 2. APS sensor status 1 = Paper detected 3. Paper size display 4-55 A250...

  • Page 224: Df Aps Sensor Output Display (Sp6-901)

    B5 Sideways " x 5 " Sideways A5 Sideways " x 8 " Lengthwise A5 Lengthwise " x 11" Lengthwise A4 Lengthwise B5 Lengthwise 11" x 17" 10" x 14" " x 14" " x 13" 1: Detected A250 4-56...

  • Page 225: Display Language (Sp5-808)

    The first 4 buttons allow you to scroll through number 0 to 9 and “A” to “Z”. Buttons 5 to 11 only scroll through numbers 0 to 9. 1st digit 2nd digit 3rd digit 4th digit 5th digit 6th digit 7th digit 8th digit 9th digit 10th digit 11th digit (Not used) 4-57 A250...

  • Page 226: User Tools

    FAX Paper Tray FAX Bypass Tray Printer Paper Tray Printer Bypass Tray 15. Print Priority 16. Display Contrast 17. Paper Status 18. Key Op. Tools Show/Print Counter Print Counter List Key Op. Access Prog. Key Op. Code Restricted Access A250 4-58...
  • Page 227 9. Copy Auto Reset 2. Copier 10. Initial Mode Set 11. Original Tone 12. Reset Bypass Set 13. Key Op. Tools 2. ADF/Sorter 1. Comb. Auto Eject 2. Original Count 3. SADF Auto Reset 4. R.Srt.AutPap.cont 5. Sort 4-59 A250...

  • Page 228: Leds

    Digital Multimeter - FLUKE 87 A2309351 Case - Flash Memory Card A2309352 Flash Memory Card - 4MB A2509099 NVRAM - Minus Counter 4.5.2 LUBRICANTS Part Number Description Q’ty A0289300 Grease Barrierta - JFE 5 5/2 52039501 Silicone Grease G-501 A250 4-60...

  • Page 229: Rom History

    1. When using 8k or 16k sized paper, the logging data 2.21 H Aug. ’99 Prod. report (SMC) is printed out in Japanese. 2. Both edges of the hot roller may be hot when the machine has been running for an extended time in thick paper mode. 4-61 A250...
  • Page 230 Auto Document, the operator exits the mode but cannot make copies using the ADF. 7. Abnormal image occurs when an A5 sideways original is enlarged to 8K (tray 3) using Auto- Enlarge. A5 lengthwise prints out normally. A250 4-62...
  • Page 232 10-second detection intervals. 2. Previously, it was necessary to enter SP Mode to clear SC547. It is now possible to clear the code by turning the main power switch OFF and ON. 4-63 A250...
  • Page 233 PREVENTIVE MAINTENANCE...

  • Page 235: Preventive Maintenance Schedule

    Paper dust mylar Dry cloth FUSING UNIT Hot roller Pressure roller Hot roller bushing - front Hot roller bushing - rear Pressure roller bushing - front Pressure roller bushing - rear Hot roller strippers Upper exit roller OTHERS Transfer roller A250...

  • Page 236: How To Clear The Maintenance Counter

    2. Press down the “Photo mode” key and the “OK” or key at the same time to reset the counter. If the reset was successful, the beeper will sound 5 times. If it failed, the beeper will sound only twice. A250...
  • Page 237 REPLACEMENT AND ADJUSTMENT...

  • Page 239: Replacement And Adjustment

    6.1.2 COPY TRAY 1. Remove the copy tray [B], as shown (2 screws). NOTE: If a 1-bin sorter is installed, remove it before removing the copy tray. 6.1.3 LEFT COVER 1. Remove the left cover [C], as shown (1 screw). A250...

  • Page 240: Front Cover

    EXTERIOR REMOVAL 6.1.4 FRONT COVER A250R105.WMF A250R907.WMF 1. Remove the copy tray. (Refer to Copy Tray Removal, section 6.1.2.) 2. Remove the small front cover [A] (1 screw). 3. Remove the front cover [B], as shown. A250...

  • Page 241: Upper Right Cover

    1. Remove the upper right cover [A] (1 screw). 6.1.6 LOWER RIGHT COVER 1. Remove the upper right cover. 2. Remove the lower right cover [B] (1 screw). 6.1.7 RIGHT SMALL COVER 1. Remove the right small cover [C] (1 screw). A250...

  • Page 242: Operation Panel

    EXTERIOR REMOVAL 6.1.8 OPERATION PANEL A250R123.WMF 1. Remove the operation panel [A] (5 screws and 1 connector). A250...

  • Page 243: Scanner

    1. Remove the left scale [A] (2 screws). 2. Remove the rear scale [B] (3 screws). 3. Remove the exposure glass [C]. NOTE: When re-installing the exposure glass, place it so that the mark [D] is in the right front position. A250...
  • Page 244 3. Remove the rear scale [B] (3 screws). 4. Remove the exposure glass [C] with left scale. NOTE: When re-installing the exposure glass, make sure that the left scale is inserted into the two pegs [D] on the edge holder. A250...

  • Page 245: Lens Block Removal

    6.2.2 LENS BLOCK REMOVAL A250R005.WMF 1. Remove the exposure glass. 2. Remove the lens cover [A] (6 screws). 3. Remove the screw [B] securing the grounding wire, and disconnect the flat cable [C]. 4. Remove the lens block [D] (4 screws). A250...

  • Page 246: Exposure Lamp Replacement

    6. Press the hook [D] down to release it. Then slide the exposure lamp [E] in the direction of the arrow to remove it. NOTE: When installing the exposure lamp, route the cable under the mylar [F] as shown. A250...

  • Page 247: St Scanner Alignment Adjustment

    8. While keeping the 1st scanner bracket in the same position, set the 1st scanner on the 1st scanner bracket and adjust the 1st scanner alignment so that the positioning tool fits smoothly into the front hole. 9. Secure the two screws [C] to fix the 1st scanner position. A250...

  • Page 248: Nd Scanner Position Adjustment

    7. Loosen the screw [A] securing the belt to the bracket [B]. 8. Position the 2nd scanner [C] and the 1st scanner bracket [D] so that the tools [E] can be smoothly set as shown. 9. Tighten the screw [A]. A250 6-10...

  • Page 249: Laser Unit

    Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. 6.3.1 CAUTION DECAL LOCATIONS Caution decals are located in the laser section as shown below. A250R999.WMF 6-11 A250...

  • Page 250: Laser Unit/Toner Shield Glass Removal

    3. Remove the laser unit [A] (4 screws and 3 connectors). 4. After removing the laser unit, remove the toner shield glass [B]. NOTE: When reinstalling the laser unit, be careful not to damage the actuator of the shutter. A250 6-12...

  • Page 251: Ld Unit/Laser Synchronization Detector Removal

    4. Remove the laser synchronization detector [B] (2 screws and 1 connector). 6.3.4 EXIT TRAY PAPER SENSOR REMOVAL 1. Remove the paper exit tray (2 screws). 2. Remove the exit tray paper sensor [C] (1 screw and 1 connector). 6-13 A250...

  • Page 252: Polygonal Mirror Motor Removal

    LASER UNIT 6.3.5 POLYGONAL MIRROR MOTOR REMOVAL A250R503.WMF 1. Remove the paper exit tray (2 screws). 2. Remove the laser unit cover [A] (5 screws). 3. Remove the polygonal mirror motor [B] (4 screws and 1 connector). A250 6-14...

  • Page 253: Laser Unit Alignment Adjustment

    [C]. Then reinstall the screw at the adjustment position [D]. 5. Adjust the position of the lever [B] so that a square trim pattern is output with SP5-902. 6. Tighten the screw [A]. 7. Tighten other 3 screws. 6-15 A250...

  • Page 254: Image Transfer

    Preparation 1) Turn off the main switch. 2) Open the right side cover. A250R703.WMF 1. Open the transfer roller cover [A]. 2. Remove the transfer roller [B]. NOTE: Do not touch the transfer roller surface with bare hands. A250 6-16...

  • Page 255: Fusing

    2) Open the right side cover. CAUTION Be careful when removing the fusing unit, because it could be very hot. A250R117.WMF 1. Remove the two screws [A]. 2. Release the levers as shown [B]. 3. Remove the fusing unit [C]. 6-17 A250...

  • Page 256: Hot Roller, Fusing Lamp And Thermofuse Replacement

    1) Remove the fusing unit. (Refer to Fusing Unit Replacement, section 6.5.1.) A250R551.WMF 1. Remove the fusing cover [A] (2 screws). 2. Remove the fusing exit sensor [B]. 3. Remove the two brackets [C] (2 screws). 4. Separate the fusing unit (2 screws). A250 6-18...
  • Page 257 8. Replace the hot roller [F]. 9. Replace the fusing lamp [G]. 10. Replace the thermofuse [H] (2 screws). NOTE: 1) Do not touch the hot roller with your bare hands. 2) Do not touch the fusing lamp with your bare hands. 6-19 A250...

  • Page 258: Pressure Roller Replacement

    6. Replace the pressure roller [F]. NOTE: 1) When reinstalling the pressure roller, make sure that the green pin [G] is on the left side, as shown (near the fusing exit sensor). 2) Do not touch the pressure roller with your bare hands. A250 6-20...

  • Page 259: Fusing Thermistor Replacement

    1. Remove the thermofuse [A]. 2. Remove the cable cover (1 screw) [B]. NOTE: When reinstalling the cable cover, secure the cable under the cover correctly. 3. Replace the drawer connector (1 screw) [C] and fusing thermistor (1 screw) [D]. 6-21 A250...

  • Page 260: Hot Roller Stripper Pawl Replacement

    1. Disconnect the hot roller stripper pawl springs [A] (5 springs). 2. Remove the two outer exit rollers [B]. 3. Remove the hot roller stripper pawl stoppers (5 stoppers) [C]. 4. Replace the five hot roller stripper pawls [D]. A250 6-22...

  • Page 261: Paper Feed

    1. Draw out the first paper cassette. 2. Remove the center paper feed roller guide [A]. 3. While releasing the spring mechanism [B], remove the paper feed roller [C]. NOTE: Do not touch the paper feed roller with your bare hands. 6-23 A250...

  • Page 262: Friction Pad Replacement

    PAPER FEED 6.6.2 FRICTION PAD REPLACEMENT A250R701.WMF 1. Draw out the paper cassette. 2. While unhooking the hooks [A], remove the friction pad [B], as shown. NOTE: Be sure to unhook the hooks or they may break. A250 6-24...

  • Page 263: Standard Tray Paper Feed Clutch Replacement

    3. Replace the tray paper feed clutch [C] (1 connector on the engine control board). NOTE: Do not remove the bushing for the paper feed roller shaft at the rear, because it may not be possible to reinstall it. 6-25 A250...

  • Page 264: Vertical Transport Roller/Sensor Clutch Replacement

    3. Open the vertical transport cover and remove the pin [B]. 4. Remove the vertical transport guide [C] (2 screws). 5. Remove the vertical transport roller [D] (3 E-rings, 2 bushings) 6. Remove the vertical transport sensor with bracket (1 screw). 7. Replace the vertical transport sensor [E]. A250 6-26...

  • Page 265: By-Pass Feed Roller Replacement

    Otherwise, the feeler [A] may be damaged. 5. Remove the by-pass feed clutch [D] (1 snap ring). 6. Remove the by-pass feed roller [E], as shown. NOTE: Do not touch the by-pass feed roller with your bare hands. 6-27 A250...

  • Page 266: By-Pass Feed Friction Pad Replacement

    1) Remove the by-pass feed roller. (Refer to By-pass Feed Roller Removal, section 6.6.5.) A250R714.WMF 1. While unhooking the hooks [A], remove the friction pad [B], as shown. NOTE: Be sure to unhook the hooks or they may break. A250 6-28...

  • Page 267: By-Pass Feed Sensor Replacement

    PAPER FEED 6.6.7 BY-PASS FEED SENSOR REPLACEMENT A250R711.WMF 1. Remove the rear right cover. 2. Replace the by-pass feed sensor [A], as shown. 6-29 A250...

  • Page 268: By-Pass Tray Removal

    2. Remove the front right cover [B] (1 screw). 3. Disconnect the by-pass tray sensor connector [C]. 4. While lifting the hook [D] upward, lower the by-pass tray and remove it as shown. NOTE: Be sure to unhook the hooks or they may break. A250 6-30...

  • Page 269: By-Pass Feed Paper Width Sensor Removal

    NOTE: 1) Be sure to unhook the hooks or they may break. 2) When reinstalling the by-pass feed paper width sensor, move the paper guides to the center position. Adjust the position of the hole in the sensor gear as shown when installing the paper width sensor. 6-31 A250...

  • Page 270: Registration Roller Removal

    3) Remove the main motor and gearbox. (Refer to Main Motor and Gearbox Removal, section 6.7.) A250R712.WMF 1. Remove the registration roller clutch [A] (1 snap ring). 2. Remove the bushing, as shown [B]. 3. Replace the registration roller [C]. A250 6-32...

  • Page 271: Registration Sensor Replacement

    PAPER FEED 6.6.11 REGISTRATION SENSOR REPLACEMENT Preparation 1) Remove the gearbox. (Refer to Main Motor and Gearbox Removal, section 6.7.) A250R713.WMF 1. Remove the registration sensor connector. 2. Replace the registration sensor [A], as shown. 6-33 A250...

  • Page 272: Toner End Sensor Replacement

    PAPER FEED 6.6.12 TONER END SENSOR REPLACEMENT Preparation 1) Remove the AIO cartridge. A250R702.WMF 1. Replace the toner end sensor [A], as shown (1 connector). A250 6-34...

  • Page 273: Others

    1. Remove the flywheel [A] (3 screws). 2. Remove the registration roller clutch [B]. 3. Remove the main motor [C] (1 connector and 4 screws). 4. Remove the grounding plate [D] (1 screw). 5. Remove the gear box [E] (6 screws). 6-35 A250...

  • Page 274: Iob (Input Output Board) Replacement

    OTHERS 6.7.2 IOB (INPUT OUTPUT BOARD) REPLACEMENT Preparation 1) Remove the rear cover. A250R906.WMF 1. Replace the input output board [A] (4 screws and all connectors). A250 6-36...

  • Page 275: Bicu (Base-Engine Image Control Unit Replacement

    6.7.3 BICU (BASE-ENGINE IMAGE CONTROL UNIT) REPLACEMENT Preparation 1) Remove the left cover. A250R905.WMF 1. Remove the base-engine image control unit [A] (6 screws and all connectors). 2. Re-install the NVRAM from the old board in the socket on the new board. 6-37 A250...

  • Page 276: Power Supply Unit And B/C/T Power Pack Replacement

    3. Remove all connectors. 4. Remove the two bracket holders [C] (5 screws). 5. Remove the power supply unit and B/C/T power pack [D] (3 screws). NOTE: Both boards are in this assembly. Take out whichever board needs replacing. A250 6-38...

  • Page 277: Standard White Density Adjustment

    Procedure: 1. Place 10 sheets of new A4 sideways or A3 paper on the exposure glass and close the platen cover or the ADF. 2. Enter SP4-908 and select “1: YES”. The standard white density is automatically adjusted. 6-39 A250...

  • Page 278: Copy Adjustment Printing/Scanning

    2nd paper feed 2 ± 1.5 mm SP1-002-2 (Optional PFU tray 1) 3rd paper feed 2 ± 1.5 mm SP1-002-3 (Optional PFU tray 2) 2 ± 1.5 mm By-pass feed SP1-002-4 A: Leading edge registration B: Side-to-side registration A250R512.WMF A250 6-40...
  • Page 279 D: Blank margin for the left side edge A250R513.WMF Main Scan Magnification A250R524.WMF 1. Print the Grid Pattern (SP5-902, No.5). 2. Check the magnification (the grid size should be 2.7 mm), and adjust the magnification using SP2-998 if necessary. The specification is ±0.5%. 6-41 A250...

  • Page 280: Scanning

    1. Place the test chart on the exposure glass and make a copy from one of the feed stations. 2. Check the leading edge and side-to-side registration, and adjust them using the following SP modes if necessary. SP mode Leading edge SP4-010 Side-to-side edge SP4-011 A: Leading edge registration B: Side-to-side registration A250R515.WMF A250 6-42...
  • Page 281 1. Place the test chart on the exposure glass and make a copy from one of the feed stations. 2. Check the magnification ratio, and adjust it using the following SP mode if necessary. The specification is ±0.5%. SP mode Sub-scan magnification SP4-101 6-43 A250...

  • Page 282: Adf Image Adjustment

    NOTE: Make a temporary test chart as shown above using A3/11" x 17" paper. 1. Place the temporary test chart on the ADF and make a copy from one of the feed stations. 2. Check the registration, and adjust using SP 6-007 if necessary. The specification is ±0.5%. A250 6-44...
  • Page 283 TROUBLESHOOTING...

  • Page 285: Troubleshooting

    4) When a level A or B SC occurs while in SP mode, the display does not indicate the SC number. If this occurs, check the SC number after exiting SP mode. This does not apply to level B codes. A250...

  • Page 286: Sc Code Descriptions

    The scanner home position sensor does not detect the on condition during initialization. Possible Causes: • Scanner home position sensor defective • Scanner drive motor defective • Scanner home position sensor connector defective • Scanner drive motor connector defective A250...
  • Page 287 The level of the white standard pattern detected by the IPU (on the BICU board) is too low. Possible Causes: • Exposure lamp defective ⇒ • BICU board defective • Incorrect position of the white standard pattern • Dirty white plate • SBU board defective A250...
  • Page 288 • The cable between the laser synchronization detector board and the BICU board has a poor connection. • Laser synchronization detector board out of position • Laser synchronization detector board defective • BICU board defective • LD unit defective A250...
  • Page 289 The main motor lock signal is not detected for more than 700 ms after the main motor starts to rotate, or the lock signal is not detected for more than 700 ms during rotation after the last lock signal. Possible Causes: • Too much load on the drive mechanism • Main motor defective A250...
  • Page 290 • Poor connection of the fusing unit SC543: Fusing Overheat Error Definition: [A] A fusing temperature of over 231°C is detected for 1 second by the fusing thermistor. Possible Causes: • Fusing thermistor defective • Power supply unit defective A250...
  • Page 291 Possible Causes: • Poor connection between the BICU board and ADF main board (DF connector) • ADF main board defective • BICU board defective SC630: [D] CSS (RSS) Communication Error between Line Adapter and CSS Center Japanese version only A250...
  • Page 292 The electrical total counter is not working properly. Possible Causes: • NVRAM defective SC901: Mechanical Total Counter Definition: [B] The mechanical total counter is not working properly. Possible Causes: • Mechanical total counter defective • Input/output board defective • Disconnected mechanical total counter A250...
  • Page 293 • The connection between the BICU board and the input/output board is poor. • BICU board defective • Input/output board defective SC999: Program Version Error Definition: [B] The incorrect type of main software was downloaded. Possible Causes: • The main software for another machine was downloaded to this machine. A250...

  • Page 294: Blown Fuse Table

    306-2 Doors/Covers open is not displayed Short even if the right door is opened. Paper Size The CPU cannot detect proper paper Open size, and misfeeds may occur when a 323-1, 2, 4 copy is made. Short A250 7-10...

  • Page 295: Sensors

    Platen Cover Open Original size cannot be detected. 327-5 The correct original size may not be Short detected. AIO Set “Reset the toner cartridge” is displayed Open even if the AIO cartridge is installed. 323-6 Short SC402 is displayed. 7-11 A250...

  • Page 296: Copy Quality

    2. The overall image density is initially low. DETAILED DESCRIPTIONS: 1. The Auto Exposure mode of the A250 is aimed at producing copies “true to the original”. The machine will attempt to not only reproduce the image on the original, but also any dust or other particles present on the platen glass.
  • Page 297 A250, image density begins to increase after the smallest toner particles have been used up, approximately 100 to 250 copies. This symptom is not limited to the A250, and is present in machines of other companies that employ the same type of development system.

  • Page 298: Firmware History

    FIRMWARE HISTORY Rev. 05/2000 7.5 FIRMWARE HISTORY 7.5.1 A250 FIRMWARE MODIFICATION HISTORY A250 COPIER FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION • 1st Mass Production A2505532 A 1st Mass 2.09 Production • The default setting for the maintenance...
  • Page 299 Rev. 05/2000 FIRMWARE HISTORY A250 COPIER FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION • A2505532 G July 1999 2.19 (For Asia/Taiwan only): • The following is printed incorrectly on the counter value report: OK: <Counter NG: Xounter •...
  • Page 300 Rev. 05/2000 FIRMWARE HISTORY A250 COPIER FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION Continued Previous Page A2505532 J October 1999 2.27 Production • After the operator exits either of the following screens with the User Tools key and starts a copy job, the first sheet is printed out as the counter list.
  • Page 301 FIRMWARE HISTORY Rev. 06/2002 A250 COPIER FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION • A2505532 K May 2000 2.33 The detection conditions for SC546 have Production been changed as follows: • Old: 1. Detection during warm-up, standby and Energy Saver Mode.
  • Page 303 DOCUMENT FEEDER A859...

  • Page 305: Overall Information

    From the top original Reproduction Range: 50 ~ 200% Power Source: 24 & 5 VDC from the copier Power Consumption: 25 W Dimensions (W x D x H): 550 mm x 470 mm x 130 mm Weight: 9 kg or less A250...

  • Page 306: Mechanical Component Layout

    MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A859V101.WMF 1. Separation roller 6. Original exit roller 2. Original feed belt 7. 2nd transport roller 3. Pick-up roller 8. Original exposure guide 4. Original entrance guide 9. 1st transport roller 5. Original table A250...

  • Page 307: Electrical Component Layout

    9. DF transport motor 3. Original width sensor 10. Stamp solenoid 4. DF pick-up solenoid 11. Original set sensor 5. DF drive board 12. Original trailing edge sensor 6. DF open sensor 13. Registration sensor 7. Original length sensor 2 A250...

  • Page 308: Electrical Component Description

    Energizes the stamp to mark the original. Clutches DF Feed Transfers transport motor drive to the pick-up roller and feed belt. PCBs DF Drive Interfaces the sensor signals with the copier, PCB1 and transfers the magnetic clutch, solenoid, and motor drive signals from the copier. A250...

  • Page 309: Drive Layout

    DRIVE LAYOUT 1.5 DRIVE LAYOUT A859V103.WMF 1. DF feed clutch 5. 1st transport roller 2. DF transport motor 6. Separation roller 3. 2nd transport roller 7. Original feed belt 4. Exit roller 8. Pick-up roller A250...

  • Page 310: Detailed Section Descriptions

    The original exit trailing edge sensor monitors the stack of originals in the feeder, and detects when the trailing edge of the last page has been fed in. This stops the ADF from feeding an unwanted extra sheet of copy paper. A250...
  • Page 311 8 " x 13" L (F4 size). NA: North America, EU: Europe - Original Width Sensor - G r o u n d Width size 1 Width size 2 Side fence position A3·A4S B4·B5S A4L·A5S B5L·A5L A859D512.WMF A250...

  • Page 312: Pick-Up And Separation

    [F] from the top page. The pages are separated by the separation roller [G] and the top sheet of the original is fed to the 1st transport roller [H]. The original separation system uses an FRR system. A250...

  • Page 313: Original Transport And Exit Mechanism

    The DF transport motor speed, while feeding the original to the registration sensor, is constant. However, when the motor turns on again to feed the original to the exposure glass, the speed depends on the selected reproduction ratio. At 100%, it is 90 mm/s. A250...

  • Page 314: Stamp

    (immediate transmission) or stored successfully (memory transmission). After stamping, the DF transport motor starts again to feed out the document, and its speed is about 1.3 times the normal speed. Adjusting SP6-010 can change the stamping position on the original. A250 8-10...

  • Page 315: Timing Charts

    2.5.1 A4 SIDEWAYS A859D510.WMF *1 Jam Conditions: Refer to Section 2.6 for details. *2 F Gate: This signal goes high when the laser starts to write a page to the drum. The distance depends on SP mode 6-006-2 and -3. 8-11 A250...

  • Page 316: A4 Sideways, Stamp Mode

    2.5.2 A4 SIDEWAYS, STAMP MODE A859D511.WMF *1 Jam Conditions: Refer to Section 2.6 for details. *2 F Gate: This signal goes high when the laser starts to write a page to the drum. The distance depends on SP mode 6-006-2 and -3. A250 8-12...

  • Page 317: Jam Detection

    JAM 4: If the original has not passed the scanning position, although the leading edge of the next original has been detected and has stopped at the registration sensor (F gate still off). JAM 5: If the cover is opened or DF is lifted up during a DF job. 8-13 A250...

  • Page 318: Overall Electrical Circuit

    When the DF connector is connected to the copier IOB board, the DF connection signal to the copier goes to 5 V. Then the copier detects that the DF is connected. A250 8-14...

  • Page 319: Replacement And Adjustment

    2. Slide the feed unit [B] in the direction of the arrow, then remove it. 3.2 SEPARATION ROLLER REPLACEMENT A859R105.WMF 1. Remove the feed unit. 2. Remove the separation roller cover [A]. 3. Replace the separation roller [B]. 8-15 A250...

  • Page 320: Pick-Up Roller Replacement

    2. Remove the E-ring [A], bearing [B], washers [C], and spring [D]. 3. Remove the E-ring [E], and remove the original guide [F]. 4. Release the idle roller holder [G] from the drive roller shaft [H], then release the idle roller. 5. Replace the feed belt [I]. A250 8-16...

  • Page 321: Original Set Sensor Replacement

    ORIGINAL SET SENSOR REPLACEMENT 3.5 ORIGINAL SET SENSOR REPLACEMENT A859R106.WMF 1. Remove the DF feed cover. 2. While releasing the front and rear stoppers [A], open the transport guide [B]. 3. Replace the original set sensor [C]. 8-17 A250...

  • Page 322: Original Width/Length/Trailing Edge Sensor Replacement

    • Original width sensor (1 screw) [D] • Original trailing edge sensor [E] NOTE: To prevent incorrect size detection, clean the electrode [F] of the original width sensor using alcohol or a dry cloth. Then apply conductive grease KS-660 (G0049668). A250 8-18...

  • Page 323: Original Exit Tray/Front Cover/Rear Cover Removal

    5. Remove the original exit tray [C] (3 screws). 3.8 FEED COVER OPEN SENSOR/DF OPEN SENSOR REPLACEMENT A859R159.WMF 1. Remove the rear cover (2 screws). 2. Replace the following sensors: • Feed cover open sensor [A]. • DF open sensor [B] 8-19 A250...

  • Page 324: Feed Clutch/Pick-Up Sol/Transport Motor Replacement

    - Pick-up Solenoid - 3. Replace the pick-up solenoid [B] (3 screws and 1 connector). - Transport Motor - 4. Remove the transport motor bracket [C] (2 screws). 5. Remove the transport motor [D] (2 screws, 1 connector). A250 8-20...

  • Page 325: Df Feed Cover Removal

    3. Remove the DF feed cover [C] (2 screws [D]). 3.11 REGISTRATION SENSOR REPLACEMENT A859R111.WMF 1. Remove the front cover (2 screws) and the rear cover (2 screws). 2. Remove the transport guide [A]. 3. Replace the registration sensor [B]. 8-21 A250...

  • Page 326: Stamp Solenoid Replacement

    1. Remove the rear cover (2 screws). 2. Lift the DF unit and open the exit guide. Release the front and rear hooks [A] and open the cover [B]. 3. Replace the stamp solenoid [C] (1 screw and 1 connector). A250 8-22...
  • Page 327 PAPER TRAY UNIT A860...

  • Page 329: Overall Machine Information

    Power Consumption: Max: 30 W (Copying) 23 W (Optional Tray Heater On) Average: 17 W (Copying) 15 W (Optional Tray Heater On) Weight: 25 kg Size (W x D x H): 550 mm x 520 mm x 271 mm A250...

  • Page 330: Mechanical Component Layout

    MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A860V101.WMF 1. Upper paper feed roller 5. Upper bottom plate 2. Lower paper feed roller 6. Lower bottom plate 3. Upper tray 7. Optional tray heater 4. Lower tray A250...

  • Page 331: Electrical Component Layout

    6. Upper paper feed clutch 16. Upper paper size switch 7. Relay clutch 17. Optional tray heater 8. Tray cover switch 18. Lower lift motor 9. Lower paper feed clutch 19. Lower lift sensor 10. Lower paper height 2 sensor 20. Tray motor A250...

  • Page 332: Electrical Component Description

    Starts paper feed from the lower tray. Feed Relay Drives the relay rollers. PCBs Tray Main Controls the paper tray unit and communicates PCB1 with the copier. Others Optional Tray Removes humidity from the paper in the trays. Heater A250...

  • Page 333: Drive Layout

    DRIVE LAYOUT 1.5 DRIVE LAYOUT A860V103.WMF 1. Tray motor 5. Lower paper feed clutch 2. Drive belt 6. Relay roller 3. Upper paper feed clutch 7. Lower paper feed roller 4. Relay clutch 8. Upper paper feed roller A250...

  • Page 334: Detailed Descriptions

    The paper tray holds 500 sheets. The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier. The friction pad [B] allows only one sheet to feed at a time. The friction pad applies pressure to the feed roller with a spring [C]. A250...

  • Page 335: Paper Lift Mechanism

    The pressure of the feed roller on the paper is now too high, so the lift motor reverses to reduce this pressure. It reverses for 300 ms or 600 ms, depending on the paper size. For smaller paper, it reverses the larger amount (600 ms) to reduce the pressure more. A250...
  • Page 336 As stated earlier, various SP modes control this mechanism. The following table summarizes them. No Middle Size Programmed With Middle Size Programmed (Default for A250) Paper width: Paper width: Tray 1: More than 1-908-8 Tray 1: More than 1-908-9...

  • Page 337: Paper End Detection

    When the paper tray runs out of paper, the paper end feeler drops into the cutout [C] in the tray bottom plate and the paper end sensor is activated. When the paper tray is drawn out with no paper in the tray, the shape of the paper end feeler causes it to lift up. A250...

  • Page 338: Paper Height Detection

    The lift motor rotates forward 300 ms after the sensor detects a certain amount of paper remaining in the tray to increase paper feed pressure, simulating the pressure generated by a full tray. A250 9-10...
  • Page 339 The paper size thresholds depend on SP1-908-8, 9, 17, and 18. The following table summarizes how these SP modes work. No Middle Size Programmed With Middle Size Programmed (Default for A250) Paper width: Paper width: Tray 1: More than 1-908-8...

  • Page 340: Paper Size Detection

    When the paper size actuator is at the “*” mark, the paper tray can be set up to accommodate one of a wider range of paper sizes by using user tools. If the paper size for this position is changed without changing the user tool setting, a paper jam will result. A250 9-12...

  • Page 341: Side And End Fences

    As the amount of paper in the tray decreases, the bottom plate [C] lifts up gradually. The end fence [D] is connected to the bottom plate. When the tray bottom plate rises, the end fence moves forward and pushes the back of the paper stack to keep it squared up. 9-13 A250...

  • Page 342: Replacement And Adjustment

    3.1 FEED ROLLER REPLACEMENT A860R107.WMF 1. Remove the paper tray [A]. 2. Move the release lever [B] to the front. 3. Pull the feed roller [C] to the operation side and remove it. 4. Replace the feed roller. A250 9-14...

  • Page 343: Tray Main Board Replacement

    1. Remove the rear cover (4 screws). 2. Disconnect 8 connectors from the tray main board [B]. 3. Remove the tray main board with the bracket (2 screws). 4. Remove the tray motor [C] (6 screws and 1 connector). 9-15 A250...

  • Page 344: Relay Clutch Replacement

    1. Remove the rear cover [A] (4 screws). 2. Remove the right cover [B] (2 screws). 3. Remove the snap ring [C]. 4. Remove the bushing [D]. 5. Remove the stopper bracket [E] (2 screws). 6. Replace the relay clutch [F] (1 connector). A250 9-16...

  • Page 345: Upper Paper Feed Clutch Replacement

    1. Remove the rear cover [A] (4 screws). 2. Remove the bracket [B] (2 screws). 3. Remove the snap ring [C]. 4. Remove the bushing [D]. 5. Remove the stopper bracket [E] (2 screws). 6. Replace the upper paper feed clutch [F] (1 connector). 9-17 A250...

  • Page 346: Lower Paper Feed Clutch Replacement

    LOWER PAPER FEED CLUTCH REPLACEMENT 3.6 LOWER PAPER FEED CLUTCH REPLACEMENT A860R101.WMF A860R102.WMF 1. Remove the rear cover [A] (4 screws). 2. Remove the snap ring [B]. 3. Replace the lower paper feed clutch [C]. A250 9-18...

  • Page 347: Lift Motor Replacement

    1. Pull out the paper tray. 2. Remove the rear cover [A] (4 screws). 3. Disconnect the 2P connector [B]. 4. Remove the spring [C]. 5. Remove the lift motor unit [D] (3 screws). 6. Remove the lift motor [E] (2 screws). 9-19 A250...

  • Page 348: Paper End Sensor Replacement

    3.9 VERTICAL TRANSPORT SENSOR REPLACEMENT A860R105.WMF 1. Open the right door [A]. 2. Remove the right guide plate [B] (2 screws). 3. Remove the vertical transport sensor bracket [C] (1 screw and 1 connector). 4. Replace the vertical transport sensor [D]. A250 9-20...

  • Page 349: Paper Size Switch Replacement

    PAPER SIZE SWITCH REPLACEMENT 3.10 PAPER SIZE SWITCH REPLACEMENT A860R108.WMF 1. Remove the upper and lower paper trays. 2. Remove the inner cover [A] (2 screws). 3. Replace the paper size switch [B] (1 connector). 9-21 A250...
  • Page 351 PAPER TRAY UNIT A861...
  • Page 353 Power Consumption: Max: 20 W (Copying) 23 W (Optional Tray Heater On) Average: 13 W (Copying) 15 W (Optional Tray Heater On) Weight: 12 kg Size (W x D x H): 550 mm x 520 mm x 134 mm 10-1 A250...
  • Page 354 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A861V101.WMF 1. Paper Feed Roller 3. Bottom Plate 2. Tray 4. Optional Tray Heater A250 10-2...
  • Page 355 1. Tray Main Board 6. Paper Feed Motor 2. Lift Sensor 7. Tray Cover Switch 3. Lift Motor 8. Paper End Sensor 4. Paper Height 2 Sensor 9. Paper Size Switch 5. Paper Height 1 Sensor 10. Optional Tray Heater 10-3 A250...
  • Page 356 Detects whether the tray cover is opened. Paper Size Determines what paper size is in the tray. PCBs Tray Main Controls the paper tray unit and communicates PCB1 with the copier. Others Optional Tray Removes humidity from the paper in the tray. Heater A250 10-4...
  • Page 357 DRIVE LAYOUT 1.5 DRIVE LAYOUT A861V103.WMF 1. Paper Feed Motor 2. Paper Feed Roller 10-5 A250...
  • Page 358 The paper tray holds 500 sheets. The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier. The friction pad [B] allows only one sheet to feed at a time. The friction pad applies pressure to the feed roller with a spring [C]. A250 10-6...
  • Page 359 The pressure of the feed roller on the paper is now too high, so the lift motor reverses to reduce this pressure. It reverses for 300 ms or 600 ms, depending on the paper size. For smaller paper, it reverses the larger amount (600 ms) to reduce the pressure more. 10-7 A250...
  • Page 360 As stated earlier, various SP modes control this mechanism. The following table summarizes them. No Middle Size Programmed With Middle Size Programmed (Default for A250) Paper width: Paper width: More than 1-908-8 More than 1-908-9...
  • Page 361 [C] in the tray bottom plate and the paper end sensor is activated. When the paper tray is drawn out with no paper in the tray, the shape of the paper end feeler causes it to lift up. 10-9 A250...
  • Page 362 SP1-908-4 and 5. Note that there are two paper size thresholds: small and middle (this is the same as for the paper lift mechanism described earlier). Some models only use the small threshold. The paper size thresholds depend on SP1-908-8 and 9. A250 10-10...
  • Page 363 PAPER HEIGHT DETECTION The following table summarizes how these SP modes work. No Middle Size Programmed With Middle Size Programmed (Default for A250) Paper width: Paper width: More than 1-908-8 More than 1-908-9 (Default: Wider than HLT) Amount of forward rotation:...
  • Page 364 When the paper size actuator is at the "*" mark, the paper tray can be set up to accommodate one of a wider range of paper sizes by using user tools. If the paper size for this position is changed without changing the user tool setting, a paper jam will result. A250 10-12...
  • Page 365 As the amount of paper in the tray decreases, the bottom plate [C] lifts up gradually. The end fence [D] is connected to the bottom plate. When the tray rises, the end fence moves forward and pushes the back of the paper stack to keep it squared up 10-13 A250...

  • Page 366: Feed Roller Replacement

    3.1 FEED ROLLER REPLACEMENT A861R723.WMF 1. Remove the paper tray [A]. 2. Move the release lever [B] to the front. 3. Pull the feed roller [C] to the operation side and remove it. 4. Replace the feed roller. A250 10-14...

  • Page 367: Tray Motor Replacement

    1. Remove the rear cover (4 screws). 2. Disconnect 8 connectors on the tray main board [B]. 3. Remove the tray main board with the bracket (2 screws). 4. Remove the tray motor [C] (6 screws and 1 connector). 10-15 A250...
  • Page 368 TRAY MOTOR REPLACEMENT 3.4 TRAY MOTOR REPLACEMENT A861R102.WMF 1. Remove the rear cover [A] (4 screws). 2. Replace the tray motor [B] (2 screws and 1 connector). A250 10-16...

  • Page 369: Lift Motor Replacement

    1. Pull out the paper tray. 2. Remove the rear cover [A] (4 screws). 3. Disconnect the 2P connector [B]. 4. Remove the spring [C]. 5. Remove the lift motor unit [D] (3 screws). 6. Remove the lift motor [E] (2 screws). 10-17 A250...

  • Page 370: Paper End Sensor Replacement

    1. Remove the lower tray cover [A] (2 screws). 2. Remove the paper tray [B]. 3. Remove the right front cover [C] (1 screw). 4. Remove the paper size switch bracket [D] (1 screw). 5. Replace the paper size switch [E]. A250 10-18...
  • Page 371 1-BIN SORTER A869...

  • Page 373: Overall Information

    Tray Capacity: 125 sheets (80 g/m², 20 lbs.) Power Source: 5 VDC, 24 VDC (from the copier) Power Consumption: 17 W Weight: 1.5 kg 447 mm x 456 mm x 122 mm Size (W x D x H): 11-1 A250...

  • Page 374: Mechanical Component Layout

    MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT A869V102.WMF A869V101.WMF 1. Exit rollers 5. Tray motor 2. Exit sensor 6. Junction gate 3. Paper sensor 7. Bin 4. Paper tray 11-2 A250...

  • Page 375: Electrical Component Layout

    ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT A869V103.WMF A869V174.WMF 1. Tray motor 5. Paper sensor 2. 1-bin sorter board 6. Exit sensor 3. Junction gate solenoid 7. 1-bin sorter exit tray LED (located in the copier) 4. Tray open switch 11-3 A250...

  • Page 376: Electrical Component Description

    Controls the 1-bin sorter and communicates PCB1 with the copier. LEDs 1 Bin Exit Tray Indicates when there is paper in the tray. This LED1 sensor is located in the copier. Solenoid SOL1 Junction Gate Directs paper to the bin tray. 11-4 A250...

  • Page 377: Detailed Section Descriptions

    The paper sensor [E] turns on when there is paper in the tray, and the paper indicator [F] turns on. The tray can be opened for easier jam removal by swinging the tray to the left. The tray open switch [G] detects whether the bin tray is opened. 11-5 A250...

  • Page 378: Replacement And Adjustment

    2. Replace bin tray open switch [C] (1 connector). 3.1.3 PAPER SENSOR AND EXIT SENSOR REPLACEMENT 1. Remove the top cover. 2. Remove the exit sensor [D] (1 connector). 3. Remove the cable cover [E] (1 screw). 4. Remove the paper sensor [F] (1 connector.) 11-6 A250...
  • Page 379 SwapBOX™ and SwapFTL™ INSTALLATION MANUAL...

  • Page 381: Introduction

    Before you use the software, you must agree to the SCM software license agreement that is enclosed in either the SwapBox or the software. Users must be responsible for the agreement with SCM Microsystems Inc. Ricoh Co., Ltd. is not responsible for any legal problems caused by user’s actions contrary to the agreement.

  • Page 382: Windows 95 Version Confirmation

    4.00.950a, install “Service Pack 1” into the current Windows operating system. Refer to the next page for how to get “Service Pack 1”. 4.00.950a If the version is 4.00.950B or 4.00.950C, install SwapBox and SwapFTL without updating Windows. A250 12-2...
  • Page 383 German http://www.microsoft.com/windows/software/localize/frn-eu.htm Greek http://www.microsoft.com/windows/software/localize/ger-eu.htm Hungarian http://www.microsoft.com/windows/software/localize/grk-eu.htm Italian http://www.microsoft.com/windows/software/localize/itn-eu.htm Japanese (PCAT) http://www.microsoft.com/windows/software/localize/jpcat-eu.htm Korean http://www.microsoft.com/windows/software/localize/kr-eu.htm Norwegian http://www.microsoft.com/windows/software/localize/nor-eu.htm Pan-European http://www.microsoft.com/windows/software/localize/pan-eu.htm Polish http://www.microsoft.com/windows/software/localize/pl-eu.htm Portuguese http://www.microsoft.com/windows/software/localize/brz-eu.htm (Brazilian) Portuguese (Iberian) http://www.microsoft.com/windows/software/localize/pt-eu.htm Russian http://www.microsoft.com/windows/software/localize/ru-eu.htm Slovenian http://www.microsoft.com/windows/software/localize/slv-eu.htm Spanish http://www.microsoft.com/windows/software/localize/spa-eu.htm Swedish http://www.microsoft.com/windows/software/localize/swe-eu.htm Thai http://www.microsoft.com/windows/software/localize/thai2.htm Turkish http://www.microsoft.com/windows/software/localize/trk-eu.htm 12-3 A250...

  • Page 384: Swapbox Installation

    6. Choose “Device Manager” and confirm that “SCM SwapBox Family Plug and Play PCMCIA Controller” is listed in the PCMCIA socket category. 7. Double-click “SCM SwapBox Family Plug and Play PCMCIA Controller” and confirm that the SwapBox is working properly. A250 12-4...

  • Page 385: Software (Swapftl) Installation

    6. Reboot the computer after installation has finished. VERIFICATION 3.2.1 SOFTWARE VERSION 1. Choose “SwapFTL Binary Utility” from the “SCMSwapFTL” program group. 2. After the utility starts, choose [Help] – [About SwapUti..]. 3. Confirm that the version information is as follows: 12-5 A250...

  • Page 386: Flash Memory Card Automatic Detection

    SWAPBOX INSTALLATION 3.2.2 FLASH MEMORY CARD AUTOMATIC DETECTION 1. Insert the 4MB flash memory card supplied from Ricoh into a card slot. 2. Windows 95 automatically detects the card, if this is the first time a flash card has been used, Windows 95 installs the necessary drivers, and the “Found new hardware”...

  • Page 387: Troubleshooting

    4. Adjust the settings so that the BIOS does not allocate the SwapBox memory range to PCI devices. Example: Award BIOS 1. Press the “DEL” key during boot-up to gain access to BIOS setup. 2. Choose “PNP AND PCI SETUP” from the main menu. 12-7 A250...

  • Page 388: Failed To Open Pccard Errors

    4.2.3 RESOURCE CONFLICT If you receive a “Failed to open PCCard” error even if the SwapBox looks correctly configured in the device manager, a memory address conflict is causing the error. Refer to section 4.1.2 to solve the problem. A250 12-8...

  • Page 389: Swapftl Problem With Notebook Computers

    4. Click the “Print” button. 5. Choose the PostScript printer using the “Setup” button, choose “All devices and system summary” as the report type, and check the “Print to file” box. 6. Click OK to make a PostScript print file. 12-9 A250...

  • Page 390: Complete Uninstall

    3. Delete “SCM SwapBox Family Plug and Play PCMCIA Controller” from the Windows device manager. (Choose ‘System” from the Control panel to access the device manager.) 4. Shutdown and restart Windows. Windows starts the plug & play process again to install the SwapBox. A250 12-10...
  • Page 391 SwapFTL™ Binary Utility OPERATION MANUAL...

  • Page 393: Overview

    SPC. You cannot use other types of flash memory card. 4. After downloading ROM data to one machine, you can use the same card with another machine of the same type. 13-1 A250...

  • Page 394: Operation

    • Others (as yet unspecified) 2.1.2 PROGRAMMING A CARD WITH THE SOURCE A250 Copy, and Fax or Printer Main Firmware You can program copy and fax or copy and Printer firmware together onto one 4MB flash memory card, as shown below.
  • Page 395 [Hex] (FCU) (FCU+EXSAF) 3FFFFF 3FFFFF 2A0000 h 240000 h SRAM 220000 h (FCU+EXSAF) Modem 200000 200000 SRAM (FCU) 1FFFFF 1FFFFF 000000 000000 Start Address (Hex) 200000 200000 200000 Length (Hex) 40000 20000 A0000 Size (kB) 128 + 512 13-3 A250...

  • Page 396: Downloading To A Machine

    Some machines can upload an internal flash ROM image to a flash memory card. To save the image on the flash memory card as a computer file, read the card with a specific address range setting that was mentioned in section 2.1.2, and save the read data as a file. A250 13-4...

  • Page 397: Functions

    An 8-bit checksum is displayed at the lower left corner of the opened file. 3.1.2 [FILE] – [CLOSE] This closes an active file that has been opened. 3.1.3 [FILE] – [SAVE] This saves an active file with the same name. 13-5 A250...

  • Page 398: File – Save As

    3.1.4 [FILE] – [SAVE AS] This saves an active file with a different name from the original. VIEW MENU 3.2.1 [VIEW] – [TOOLBAR] This switches on the toolbar display. 3.2.2 [VIEW] – [STATUS BAR] This switches on the status bar display. A250 13-6...

  • Page 399: Image Menu

    To erase the whole card, do not change the setting Base of Address/ Do not change the settings. Length The default setting is “Hex”. NOTE: If the specified start address and length do not coincide with block boundaries on the flash memory card, the message below appears. 13-7 A250...

  • Page 400: Image – Read

    A “0 (zero)” appears at default. Change this setting if necessary. Length Hexadecimal length of the card appears at default. Change this setting if necessary. Base of Address/ Do not change the settings. Length The default setting is “Hex”. A250 13-8...

  • Page 401: Image – Write

    Do not change the settings. Length The default setting is “Hex”. After writing the data to a flash memory card, an 8-bit checksum pops up, so that you can compare it with the checksum of the source file. 13-9 A250...

  • Page 402: Image – Verification

    Do not change the settings. Length The default setting is “Hex”. If verification was successful, a ‘Verification OK!” message pops up. If verification was not successful, a “Compare error !” message pops up with the source and target addresses. A250 13-10...

  • Page 403: Help – About Swaputi

    FUNCTIONS 3.4 HELP MENU 3.4.1 [HELP] – [ABOUT SWAPUTI…] 13-11 A250...
  • Page 405 FAX UNIT A891 This manual explains the Fax Unit, as well as the following. EXFUNC board - Fax Function Expander (Machine Code: A892) Handset (Machine Code: A646) PCFE board - PC Fax Expander(Machine Code: A894) ISDN kit (Machine Code: A890) :Europe model only (EXMEM board –...
  • Page 407 Lithium Batteries CAUTION The danger of explosion exists if batteries on the FCU and EXMEM boards are incorrectly replaced. Replace only with the same or an equivalent type recommended by the manufacturer. Discard used batteries in accordance with the manufacturer’s instructions. CE 0682 X The interface complies with the requirements for Council Decision 98/482/EC.
  • Page 409 ECM using memory for an ITU-T #1 test document (Slerexe letter) at 8 x 3.85 l/mm resolution G4 (option): 3 s at 64 kbps; Measured with an ITU-T #1 test document (Slerexe letter) at 200 x 200 dpi resolution A250...

  • Page 410: Features List

    Dual Access Memory transmission Length Reduction Multi-step Transfer Resolutions available for Non-standard original size reception transmission Detail Fine On Hook Dial Superfine Ordering Toner Substitute reception Page Count V34 communication Page separation mark Parallel memory transmission Partial Image Area Scanning A250...
  • Page 411 Closed Network RTI, TTI, CSI Continuous Polling Reception Service Report Transmission Dedicated tx parameters Speaker volume control Specified Cassette Selection Substitute reception on/off Inch-mm conversion before tx Telephone line type Length Reduction Toner Saving Mode Page retransmission times TTI/CIL on/off A250...
  • Page 412 Speed Dial List SRAM data backup/restore Transmission Status Report System parameter list User Function List Technical data on the Journal User Parameter List Service Mode Features Back-to-back test Bit switch programming Cable equalizer Comm. parameter display Counter check mode A250...

  • Page 413: Capabilities Of Programmable Items

    Maximum number of communication records for the TCR (Journal) stored in the memory Maximum number of addresses specified for features such as Authorized Reception and Specified Cassette Selection Maximum number of user function keys Maximum number of personal codes A250...

  • Page 414: Overall Machine Control

    1.3.1 SYSTEM CONTROL ISDN SRAM Flash ROM (128kB) (2MB) CPU BUS FACE V.34 MODEM CPU (RU30) BiCU Analog Circuit DMA BUS DRAM (8MB) Monitor EXFUNC E X M E M Speaker Board Board (512kB) (32MB) Bus Interface Parallel Interface A891V500.WMF A250...
  • Page 415 EXFUNC board are backed up by batteries (long-term backup), in case the base copier's main switch is turned off. The SAF memory (DRAM) on the FCU and the EXMEM board are backed up by rechargeable batteries for 1 hour. A250...
  • Page 416 C o m p r e s s i o n C o m p r e s s i o n (Main Scan Reduction) EXFUNC board FACE QM-CODER (DCR) (Optional) Modem CiG4 CiG4 Analog G3 ISDN G3 ISDN G4 A891V501.WMF A250...
  • Page 417 • Immediate transmission: With immediate transmission, if the receiver has JBIG compression, the data goes from the page memory to the EXFUNC for JBIG compression. Then either the NCU or CiG4 (ISDN G3) transmits the data to the line. A250...
  • Page 418 The data is transferred to the BiCU. JBIG Reception When the machine receives data compressed with JBIG, the data is sent to EXFUNC for decompression. Then the data is stored in the page memory, and transferred to the BiCU. A250 1-10...
  • Page 419 3) When fax numbers programmed in the machine’s quick or speed dials are specified using the PC fax application, all the specified numbers must have been programmed in the fax machine. 4) T.30 optional protocols (e.g., BFT) are not supported by class 2 fax communication. 1-11 A250...
  • Page 420 2) Memory reception is not possible when forwarding is enabled. 3) Manual reception from the PC fax application is not supported. 4) The “Number of rings to answer” parameter in the PC fax application must not exceed 4. A250 1-12...
  • Page 421 SAF memory. The data will be received after printing. 3) If a fax destination is specified together with the print destination “0000”, the destinations specified after “0000” will be delayed until the machine prints all pages in the message. 1-13 A250...

  • Page 422: Automatic Service Calls

    Refer to the Troubleshooting section for Fax SC code details. Manual Service Call If the service station needs a report, the user can make a service call manually, by changing bit 7 of User Parameter 14 (0E) to ’1’. A250...
  • Page 423 ProblemReason of the call - "SC Code" or "PM Call" Latest 10 copier's SC codes J A M BJ A M 2FEED 0000000000 Total print counter Paper Feed Station Jam Location Service Monitor Report Contents System Parameter List Contents A891D500.WMF A250...
  • Page 424 Program the time limit at the following addresses. This function is disabled when all of these addresses are 00(H). Parameters Address (H) Year: last two digits of the year (BCD) 6803AB Month: 01 through 12 (BCD) 6803AC Day: 01 through 31 (BCD) 6803AD A250...

  • Page 425: Scanning Features

    NOTE: 1) This function is only possible when sending a book original from the exposure glass. 2) If this function is used for an A3 or 11 x 17" original, the pages may be transmitted in a lengthwise direction, depending on the setting of "Image Rotation before Transmission" (see the next page). A250...
  • Page 426 This function avoids a blank space in the main scan direction. When the machine detects an A5 or HLT original placed lengthwise in the ADF or on the exposure glass, the fax unit rotates the scanned image clockwise by 90 degrees before transmission, as shown above. A250...
  • Page 427 - User Parameter switch 19, bit 3 (Default setting is disabled) • APS small size original detection • Base copier’s SP 4-303 (Default setting is “Not detected”) • Scanner switch 0C, bits 1 and 2 (Default setting is “Depends on the setting of the base copier”) A250...
  • Page 428 90 degrees clockwise, and prints it sideways. This feature is only possible when the received fax image is one of the following sizes: A4 lengthwise, 8.5 x 11" lengthwise, B5 lengthwise NOTE: This function can not be disabled. A250...
  • Page 429 The 10 mm image duplication can be adjusted or disabled. Received Image Printed Image Paper length - 4 mm Paper length - 14 mm Duplicated (10 mm) Received Image Printed Image Paper length - 4 mm Within Paper length +6 mm Not printed A891D505.WMF A250...
  • Page 430 4. If it is longer than this, page separation is done again. Data up to [page length - 4 mm] will be printed on page 2, without reduction. 5. The process for page 3 and subsequent pages will repeat from step 2. A250...
  • Page 431 Page separation mark on/off Printer Switch 00, bit 0 Enabled Image duplication with page Printer Switch 00, bit 1 Enabled separation, on/off Length of the repeated image on Printer Switch 04, bits 5-6 10 mm the next page A250 2-10...
  • Page 432 NOTE: 1) Sub-scan reduction is automatically enabled when Page Reduction is enabled. 2) A3 to A4 reduction is not available. Cross Reference • Page reduction on/off - User parameter 10 (0A), bit 3 (Default: Disabled) 2-11 A250...
  • Page 433 • The same size of paper as the received image • Paper which has the same width and sufficient length Cross Reference • Two in one on/off - User parameter 10 (0A), bit 1 (Default: Disabled) A250 2-12...
  • Page 434 • Just size printing on/off – User parameter switch 05, bit 5 Default setting is 0: Just size printing is disabled • Just size printing while a paper cassette is pulled out – Printer switch 06, bit 0 Default setting is 0: Printing will not start 2-13 A250...

  • Page 435: Fax Communication Features

    This machine is capable of sending SEP, SUB, PWD and SID codes in transmission or for polling reception, but it is not capable of receiving PWD and SID codes. If the machine receives one of these frames, the machine disconnects. A250 2-14...
  • Page 436 N S S o r D C S T C F C F R A891D529.WMF Sub-address (SUB) C E D N S F N S S o r D C S T C F C F R A891D530.WMF 2-15 A250...
  • Page 437 • JBIG reception mode : Communication bit switch 00 bit 5 0: Standard mode only 1: Standard mode and optional mode (default) • Priority of JBIG mode used for transmission: Communication bit switch 00 bit 6 0: Standard mode 1: Optional mode (default) A250 2-16...
  • Page 438 N eor : Number of frame re-transmissions remaining until the Tx terminal sends DCN to terminate the communication. This is fixed at “9”, and is not adjustable. 2-17 A250...
  • Page 439 The diagram shows the protocol used by this model acting as the sending terminal. If this machine has received four PPRs for one ECM block, it will request the receiving terminal to accept a two-step shift-down in the next control channel. A250 2-18...
  • Page 440 The diagram shows the protocol used by this model acting as the receiving terminal. If this machine has sent two consecutive MCFs and it could detect good line condition, it will request the sending terminal to make a one-step shift-up in the next control channel 2-19 A250...
  • Page 441 If you wish to change the port setting from PSTN G3 to ISDN G3, change the data to 00(H) (0000 0000) in the address 68E8E4(H) change the data to 0C(H) (00001100) in the address 68E8E5(H) Do not use this procedure if there are any files stored in the memory awaiting transmission. A250 2-20...
  • Page 442 FACE • CPU • Data compression and reconstruction (DCR) • DMA control • Clock generation • DRAM backup control • Ringing signal/tone detection • Video and command interface to the BiCU (VIF) 2-21 A250...
  • Page 443 • The 128 KB SRAM for system and user parameter storage is backed up by a lithium battery. Switches Item Description Switches the data transfer direction between the FCU and the flash memory card Reset switch, to reboot the FCU board Switches the SRAM backup battery on/off A250 2-22...
  • Page 444 N o i s e Detection Filter Circuit A891D520.WMF Jumpers Item Description These jumpers should be shorted when the machine is connected to a dry line. Also remove DB1 when the machine is connected to a dry line. 2-23 A250...
  • Page 445 CN1-13 CTR21 Australia South Africa Malaysia Hong Kong New Zealand Singapore Asia L: Low, H: High CTR21 (Common Technical Regulation 21): France, Germany, UK, Italy, Austria, Belgium, Denmark, Finland, Ireland, Norway, Sweden, Switzerland, Portugal, Holland, Spain, Israel, Greece A250 2-24...
  • Page 446 • 2 PALs make a strobe control signal. This is used for DMA selection. SRAM • 512KB SRAM for telephone numbers and other user parameters. Lithium battery • Backs up the SRAM. Switches Item Description Switches the backup battery on/off 2-25 A250...
  • Page 447 2. The fax unit contains a lithium battery. The danger of explosion exists if a battery of this type is incorrectly replaced. Replace only with the same or an equivalent type recommended by the manufacturer. Discard used batteries in accordance with the manufacturer’s instructions. A250...
  • Page 448 2. Turn off the main switch and disconnect the power cord and the LAN cable. If a printer unit was installed, remove it before installing the fax unit. 1. Remove the current NCU cover [A] from the copier rear cover. A250...
  • Page 449 FAX UNIT A891I575.WMF A891I576.WMF 2. Remove the rear cover [A] (5 screws). 3. Remove the left cover [B], as shown (1 screw). A250...
  • Page 450 (i.e., away from the BiCU board). 7. Install the FCU board assembly [H] (4 screws). Note: When installing the FCU board assembly, make sure not to pinch the harnesses and flat cable. A250...
  • Page 451 9. Turn on the FCU battery switch (SW3) [E]. 10. Install the cable [F] (CN607) and the speaker assembly [G] (1 screw and 1 connector), and secure the cables to the clamps, as shown. 11. Re-install the rear and left covers. A250...
  • Page 452 FAX UNIT A891I523.WMF A891I553.WMF 12. Remove the operation panel [A] (5 screws and 1 connector). 13. Remove the lower operation panel cover [B] (4 screws). A250...
  • Page 453 FAX UNIT A891I524.WMF A891I525.WMF 14. Remove the left panel [A] (4 hooks). 15. Remove the parts [B] and [C] from the left panel and install them on the left panel [D] for the fax. 16. Install the left panel. A250...
  • Page 454 [G] (instead of the basic decal) as shown. The decal [G] has “Copy,” “Printer,” and “Facsimile” on it. If the machine does not have the printer controller option: Install the keys [H] and the decal [I] as shown. The decal [I] has “Copy” and “Facsimile” on it. A250...
  • Page 455 23. Attach the FCC decal [B] to the rear cover, and the Super G3 decal [C] to the front cover. 24. Install the stamp [D] as shown. 25. Turn on the machine. The machine displays “SC1201”. NOTE: The machine always displays “SC1201” the first time the fax unit is powered up. Please ignore it. A250...
  • Page 456 EXFUNC BOARD (FAX FUNCTION UPGRADE) 3.2 EXFUNC BOARD (FAX FUNCTION UPGRADE) A891I576.WMF A891I519.WMF CAUTION Before installing this option, do the following: 1. Print out all messages stored in the memory, the lists of user- programmed items, and the system parameter list. 2.
  • Page 457 4. Turn on the battery switch (SW1) [D]. 5. Re-install the left cover. 6. Turn on the machine. The machine displays “SC1207”. NOTE: The machine always displays “SC1207” the first time the EXFUNC board is powered up. Please ignore it. 3-11 A250...
  • Page 458 PCFE UNIT (PC-FAX EXPANDER UPGRADE) 3.3 PCFE UNIT (PC-FAX EXPANDER UPGRADE) A891I583.WMF CAUTION Before installing this option, do the following: 1. Print out all messages stored in the memory, the lists of user- programmed items, and the system parameter list. 2.
  • Page 459 PCFE UNIT (PC-FAX EXPANDER UPGRADE) A891I575.WMF A891I582.WMF A891I576.WMF 3. Remove the rear cover [A] (5 screws). 4. Remove the cover [B] from the copier rear cover with wire cutters [C]. 5. Remove the left cover [D], as shown (1 screw). 3-13 A250...
  • Page 460 PCFE UNIT (PC-FAX EXPANDER UPGRADE) A891I584.WMF 6. Install the PC fax expander [A] (2 screws). Note: If the printer unit will be installed, install it before installing the PC fax expander. 7. Connect the connector [B] to the FCU board. 8.
  • Page 461 17 May, 1999 HANDSET (USA MODELS ONLY) 3.4 HANDSET (USA MODELS ONLY) A891II540.WMF A891I541.WMF 1. Attach the bracket [A] (3 screws) to the left cover. 2. Remove the label [B] from the handset cradle [C]. Attach the cradle to the bracket [A] (2 screws), then replace the label [B].
  • Page 462 2. Install the EXMEM board [A]. Tilt the EXMEM board so that it is 45 degrees from the FCU, and slide it into the slot as shown. It should make an audible click as it pops into place. 3. Re-install the left cover. A250 3-16...
  • Page 463 – C ommunication bit switches – G 3 bit switches – G 4 internal switches (Europe model only) – G 4 parameter switches (Europe model only) NOTE: An optional G4 interface is required to access the G4 internal and G4 parameter bit switches. A250...
  • Page 464 2. Press 3. Press 4. Press A891M507.tif 5. Exit the service mode. NOTE: Pages 5 and 6 of the system parameter list are for designer use only. However some information may be useful for service technicians. See the next page. A250...
  • Page 465 PRG JOB: Remaining number of keystroke programs that can be programmed PRG DIAL: Remaining number of destinations that can be used in keystroke programs. Rest Job file: Number of remaining job files that can be used. Rest Dial file: Number of remaining destinations that can be used. A250...
  • Page 466 3. Press either Prev. or Next to scroll through the error codes. A233M512.tif 4. Exit the service mode. 4.1.7 SERVICE MONITOR REPORT (FUNCTION 04) 1. Enter the fax service mode. 2. Press then A233M513.tif 3. Exit the service mode. A250...
  • Page 467 NOTE: An optional G4 interface is required to print the G4 protocol dump list. 1. Enter the fax service mode. 2. Press A233M514.tif 3. Press 4. Press one of the following numbers as required: – D + Bch – Dch A233M516.tif – Bch1 Link – Dch Link 5. Exit the service mode. A250...
  • Page 468 4.1.11 NCU PARAMETERS (FUNCTION 06) 1. Enter the fax service mode. 2. Press 3. Press A233M517.tif 4. Move the cursor to the target parameter using the arrow keys, then enter a new value at the ten-key pad. 5. Exit the service mode. A891M516.tif A250...
  • Page 469 • Remove the rear cover and press SW2 on the FCU. This initializes the fax unit only. • Turn off the main power and operation switches and turn them back on. This initializes the whole machine. • Hold down the keys for more than 10 s. This initializes the whole machine. A250...
  • Page 470 NOTE: An optional ISDN interface is required A891M522.tif to test a modem on an ISDN line. 4. Press 5. Choose a modem signal type at the keypad, then press A233M531.tif To stop, press 6. Exit the service mode. A250...
  • Page 471 – DTMF test (ISDN line: Europe model only) A233M530.tif NOTE: A G4 interface is required to test DTMF tones on an ISDN line. 4. Press 5. Choose a DTMF signal type at the keypad, then press To stop the test, press A233M535.tif A250...
  • Page 472 DRAM test 5. Press “Start” to start the test. To stop the test, press “Stop”. If the test is successful, the display shows "OK". If the test is unsuccessful, the display A891M530.tif shows "NG". 6. Exit the service mode. A250 4-10...
  • Page 473 The following functions are for designer use only. However, list 5 (SC history) may be useful. 1. Enter the fax service mode. 2. Press 3. Press the number, then press – SC history A233M563.tif 4. Exit the service mode. 4-11 A250...
  • Page 474 • Section 6.4.2 - FCU ROM upload to a flash memory card • Section 6.5.1 - SRAM backup to a flash memory card • Section 6.3.3 - SRAM restore from a flash memory card • Section 6.3.2 – SRAM restore from FCU A250 4-12...

  • Page 475: Bit Switches

    This is a fault-finding aid. The LCD shows the key parameter display parameters (see below). This is normally disabled 0: Disabled because it cancels the CSI display for the user. 1: Enabled Be sure to reset this bit to 0 after testing. 4-13 A250...
  • Page 476 A3: A3 (11.7”), no reduction I/O rate 0: 0 ms/line 10: 10 ms/line 25: 2.5 ms/line 20: 20 ms/line 5: 5 ms/line 40: 40 ms/line Note: “40” is displayed while receiving a fax message using AI short protocol. A250 4-14...
  • Page 477 This bit switch determines whether the machine 0: Disabled will send an Auto Service Call to the service 1: Enabled station when it is time for PM. Cross reference Auto service calls: Section 2.1 1-7 Not used Do not change the settings. 4-15 A250...
  • Page 478 0: Disabled The last 10 bytes of data are the programmed 1: Enabled dedicated tx parameters; 32 bytes of data are printed (the other 22 bytes have no use for service technicians). Not used Do not change the settings. A250 4-16...
  • Page 479 Do not change the settings. System Switch 06 FUNCTION COMMENTS Margin setting for Create 71 to 99 (BCD) %. This setting determines the Margin Transmission reduction ratio when the user uses the Create Margin Transmission option. Default setting:1001 0011 (93%) 4-17 A250...
  • Page 480 Tel. number used instead of RTI or CSI. (G4 is for the Europe 1: Dial label > Tel. number > model only.) RTI > CSI Dial Label: The name stored, by the user, for the Quick/Speed Dial number. A250 4-18...
  • Page 481 Note that manual tx and rx are not possible with this setting. 4-7 Not used Do not change the settings. 4-19 A250...
  • Page 482 1: The TTI (TTI_1 or TTI_2) which is selected with TTI used for broadcasting user switch 01 bit 6 is used for all destinations 0: The TTIs selected for each during broadcasting. Quick/Speed dial are used 1: The same TTI is used for all destinations A250 4-20...
  • Page 483 1: The machine backs up the protocol dump data for approximately one hour when the main switch 0: Disabled is turned off, in the same way as image data. 1: Enabled 3-7 Not used Do not change the settings. 4-21 A250...
  • Page 484 “Photo” LEDs are both lit. Cross reference Type of special original mode – Scanner switch 00 bit 0. System Switch 1A - Not used (do not change the settings) System Switch 1B - Not used (do not change the settings) A250 4-22...
  • Page 485 The Data-in LED turns on while data is coming in and going out to the PC. Be sure to reset this bit to “0” after a test. System Switch 1D - Not used (do not change the settings) 4-23 A250...
  • Page 486 0: When the machine has both RTI/CSI and the AI redial mode. telephone number information, the machine 0: RTI/CSI displays RTI/CSI. 1: Telephone number 1: The machine always displays the telephone number. Not used Do not change the settings A250 4-24...
  • Page 487 1: When the above message is displayed, the machine does not initialize the RAM even if Yes is pressed. However, the fax unit cannot be used until the user switches off, puts the board back in, then switches back on. No data is lost. 4-25 A250...
  • Page 488 SC1201, the fax unit automatically resets 0: Automatic reset itself. 1: SC code display 1: When the fax unit detects any fax SC code, the fax unit displays the SC code and stops. Cross Reference Fax SC codes - See “Troubleshooting” A250 4-26...

  • Page 489: Scanner Switches

    Text mode (when the Normal setting (center scan density setting is at the center). position) The value can be between 01 and FF. For a darker threshold, input a lower value. Default setting: 77(H) = 119(D) 4-27 A250...
  • Page 490 The value can be between 0(Off) and 4. (Text modes) For a higher threshold, input a higher value. Default setting: 2 This setting is independent from the threshold setting specified by the copier’s SP mode 4-917. 3-7 Not used Do not change the settings. A250 4-28...
  • Page 491 This bit is set at “1” when the country code is set document set in the ADF to the US. when the width is less than 230 mm. 0: A4 (210 mm), 1: LT (216 mm) Not used Do not change the settings. 4-29 A250...
  • Page 492 The bit is only effective when bit 0 of scanner bit 0: 60 s switch 0C is ‘0’. 1: 30 s This bit determines how long the machine displays the ADF jam alarm after a jam occurred. 3-7 Not used Do not change the settings. A250 4-30...
  • Page 493 If this bit is set at “1”, A5 (HLT) lengthwise images 1: Enabled will be transmitted as A4 (LT) width images (216 mm width in the protocol). Refer to Image Rotation Before Transmission in chapter 2 for more details. 3-7 Not used Do not change the settings. 4-31 A250...

  • Page 494: Printer Switches

    Refer to the table on the next page for how the 1: Enabled machine chooses the paper width used in the setup protocol (NSF/DIS). 1: The machine informs the transmitting machine of the fixed paper width which is specified by bits 3 and 4 above. A250 4-32...
  • Page 495 1: Enabled bits 4 to 7) 1: Incoming page length is reduced when printing. (Maximum reducible length: Printer Switches 04, bits 0 to 4) Page separation and data reduction: Section 2 1-3 Not used Do not change the settings 4-33 A250...
  • Page 496 =     =     =   used         Not used. Do not change the setting. Printer Switch 05 - Not used (do not change the settings) A250 4-34...
  • Page 497 This switch determines which paper size is printing A4 width fax data selected for printing A4 width fax data, when the 0: 8 x 11” size machine has both A4 and 8” x 11” size paper. 1: A4 size 4-35 A250...
  • Page 498 Smoothing feature (0, 0) (0, 1): Disable smoothing if the machine Bit 1 Bit 0 Setting receives halftone images from other Disabled manufacturers fax machines frequently. Disabled Enabled Not used 2-7 Not used Do not change the settings. A250 4-36...

  • Page 499: Communication Switches

    FUNCTION COMMENTS If this bit is set to 0, ECM is switched off for all 0: Off 1: On communications. In addition, V.8 protocol and JBIG compression are switched off automatically. Not used Do not change the setting. 4-37 A250...
  • Page 500 RTN will be sent to the other 0: 5% 1: 10% end. Treatment of pages received 0: Pages received with errors are not printed. with errors during G3 reception 0: Deleted from memory without printing 1: Printed A250 4-38...
  • Page 501 0: Disabled 1: Enabled Dialing requirements: Switzerland 0: Disabled 1: Enabled Not used Do not change the settings. Carrier drop display This is an European PTT requirement. 0: Disabled 1: Enabled This bit is available only for the European models. 4-39 A250...
  • Page 502 999 at the auto-dialer. This is a PTT requirement in the UK and some other countries. Communication Switch 0B - Not used (do not change the settings) Communication Switch 0C - Not used (do not change the settings) A250 4-40...
  • Page 503 Communication Switch 11 - Not used (do not change the settings.) Communication Switch 12 FUNCTION COMMENTS Memory transmission: Interval 01 - FF (Hex) minutes between dialing attempts to the same destination Communication Switch 13 - Not used (do not change the settings.) 4-41 A250...
  • Page 504 1: The machine uses only one B channel for 0: Enabled communication. This enables a customer to 1: Disabled occupy another B channel for other purposes such as internet communication. G4: Europe model only Not used Do not change the settings. A250 4-42...
  • Page 505 Example: If “8” is the PSTN access code, set bit 0: On 0 to 1. When the machine detects “8” as the first 1: Off dialed number, it automatically disables V.8 protocol. 2-7 Not used Do not change the settings. 4-43 A250...
  • Page 506 DIS frames). Not used Do not change the setting. CED/ANSam transmission Do not change this setting, unless the 0: Disabled communication problem is caused by the 1: Enabled CED/ANSam transmission. Not used Do not change the setting. A250 4-44...
  • Page 507 Do not set to 0 unless the line condition is always bad enough to slow down the data rate to 14.4 kbps or lower. ECM frame size Keep this bit at “0” in most cases. 0: 256 bytes 1: 64 bytes 4-45 A250...
  • Page 508 0 - F (Hex); 0 - 15 bits threshold If the number of error bits in the received TCF is below this threshold, the machine informs the sender that training has succeeded. 4-7 Not used Do not change the settings. A250 4-46...
  • Page 509 V.8 protocol on/off - G3 switch 03, bit2 1 0 1 0 24.0 k 1 0 1 1 26.4 k 1 1 0 0 28.8 k 1 1 0 1 31.2 k 1 1 1 0 33.6 k Other settings - Not used 4-47 A250...
  • Page 510 Note: This setting is not effective in V.34 communications. PSTN cable equalizer Keep this bit at “1”. (V.8/V.17 rx mode: External) 0: Disabled 1: Enabled PSTN cable equalizer Keep this bit at “1”. (V.34 rx mode; External) 6-7 Not used Do not change the settings. A250 4-48...
  • Page 511 Set this bit to 0 when line quality is good. (V.34 rx mode) (e.g. for a digital PABX) 0: Disabled 1: Enabled The V.34 modem rate may decrease if the equalizer is over-corrected. 6-7 Not used Do not change these settings. 4-49 A250...
  • Page 512 0: Disabled ISDN: Europe models only 1: Enabled ISDN cable equalizer Keep this bit at “0” in most cases. (V.34 rx mode: External) 0: Disabled ISDN: Europe models only 1: Enabled 6-7 Not used Do not change the settings. A250 4-50...
  • Page 513 0: Disabled 1: Enabled PTT requirements: Germany 0: Disabled 1: Enabled PTT requirements: France 0: Disabled 1: Enabled Not used Do not change the settings. DTS requirements : Germany Change this bit manually if required. 0: Disabled 1: Enabled 4-51 A250...
  • Page 514 If the customer wants to hear an alarm if the off-hook at the end of handset is off-hook at the end of fax communication communication, change this bit to “1”. 0: Disabled 1: Enabled 2-7 Not used Do not change the settings. A250 4-52...

  • Page 515: Ncu Parameters

    New Zealand Singapore Malaysia China Taiwan Greece 680401 Line current detection time 20 ms Line current detection is disabled. 680402 Line current wait time Line current is not 680403 Line current drop detect time detected if 680401 contains FF. 4-53 A250...
  • Page 516 680418 PABX dial tone frequency upper limit (low byte) PABX dial tone frequency lower If both addresses 680419 Hz (BCD) limit (high byte) contain FF(H), tone detection is disabled. 68041A PABX dial tone frequency lower limit (low byte) A250 4-54...
  • Page 517 Busy tone OFF time: range 2 68042E Busy tone ON time: range 3 68042F Busy tone OFF time: range 3 680430 Busy tone ON time: range 4 680431 Busy tone OFF time: range 4 680432 Busy tone continuous tone detection time 4-55 A250...
  • Page 518 FF(H), tone detection is disabled. 680440 Country dial tone upper frequency limit (LOW) 680441 Country dial tone lower frequency If both addresses limit (HIGH) contain FF(H), tone detection is disabled. 680442 Country dial tone lower frequency limit (LOW) A250 4-56...
  • Page 519 680452h above. See Note 5. 680454 PSTN: DTMF tone attenuation -dBm x 0.5 Function 06-2 level after dialling (parameter 21). See Note 5. 680455 ISDN: DTMF tone attenuation level -dBm x 0.5 See Note 5 after dialling 4-57 A250...
  • Page 520 Do not change the settings. 680464 680465 Long distance call prefix (HIGH) For a code of 0: 680465 - FF 680466 Long distance call prefix (LOW) 680466 - F0 680467 Not used Do not change the settings. 680471 A250 4-58...
  • Page 521 800 ms Other Not used Bits 2 and 3 - Handset on-hook detection time Setting 200 ms 800 ms Other Not used Bits 4 to 7 - Not used 680483 Not used Do not change the settings. 6804A0 4-59 A250...
  • Page 522 PSTN: 1100 Hz tone transmission - 0.5N (dB) 6804B4 6804B5 level See Note 7. 6804B6 PSTN: 2100 Hz tone transmission - 0.5N (dB) 6804B4 6804B6 level See Note 7. 6804B7 PABX: Tx level from the modem - dBm A250 4-60...
  • Page 523 Maximum wait time for post 0: 12 s 1: Maximum wait time bit 3 message for post message 1: 30 s (EOP/EOM/MPS) can be changed to 30 s. Change this bit to “1” if communication errors occur frequently during V.17 reception. 4-61 A250...
  • Page 524 Di closing 7. Tone signals which frequency is lower than 1500Hz (e.g., 800Hz tone for AI short protocol) refer to the setting at 6804B5h. Tones which frequency is higher than 1500Hz refer to the setting at 6804B6h. A250 4-62...
  • Page 525 Select the next byte: press ‘↓ Switch’ Select the previous byte: press ‘↑ Switch’ until the correct byte is displayed. Then go back to step 6. 7. After the setting is changed, press OK. 8. To finish, press ‘User Tools’. 4-63 A250...
  • Page 526 Communication error with error codes such as 0-20, 0-23, etc. • Modem rate fallback occurs frequently. Note: Do not use settings other than listed on the left. If the setting is ‘Disabled’, the bit switch setting is used. A250 4-64...
  • Page 527 First DIS or transmission. The machine will then wait for the second DIS or NSF before sending DCS or NSS. Second DIS or If the setting is ‘Disabled’, the bit switch setting is Not used used. Disabled 4-65 A250...
  • Page 528 Bits 3 2 1 0 Setting G4 parameter switch 3 (bit 0) is used. 0 0 0 0 Modulo 8 0 0 0 1 Modulo 128 1 1 1 1 Disabled 4-7 Not used Do not change the settings. A250 4-66...
  • Page 529 If the setting is ‘Disabled’, the current setting of Bits 3 2 1 0 Setting G4 parameter switch 6 (bit 4) is used. 0 0 0 0 Modulo 8 0 0 0 1 Modulo 128 1 1 1 1 Disabled Switch 0A - Not used 4-67 A250...

  • Page 530: Service Ram Addresses

    (This switch is not printed on the user parameter list.) Setting Standard Detail Superfine Superfine Bit 6: Transmission mode home position (This switch is not printed on the user parameter list.) 0: Memory tx, 1: Immediate tx Bit 7: Not used A250 4-68...
  • Page 531 Bit 4: Polling result report (polling reception) 0: Off, 1: On Bit 5: Transmission result report (immediate transmissions) 0: Off, 1: On Bit 6: Polling clear report 0: Off, 1: On Bit 7: Journal 0: Off, 1: On 4-69 A250...
  • Page 532 0: Only faxes from senders whose RTIs/CSIs are specified for this feature are accepted. 1: Only faxes from senders whose RTIs/CSIs are not specified for this feature are accepted. Bits 3 to 7: Not used. 6800C9(H) - User parameter switch 09 (SWUSR_09) Bits 0 to 7: Not used A250 4-70...
  • Page 533 Bit 1: Maximum document length detection (Well log) 0: Double letter, 1: 1200 mm (Memory transmission) Bit 2: Batch transmission 0: Off, 1: On Bit 3: Setting before mode key (Copy/Fax/Printer) is pressed 0: Not cleared, 1: Cleared Bits 4 to 6: Not used 4-71 A250...
  • Page 534 SERVICE RAM ADDRESSES Bit 7: Manual service call (sends the system parameter list to the service station) 0: Off, 1: On A250 4-72...
  • Page 535 (This switch is not printed on the user parameter list.) 0: Off, 1: On Bit 4: Reduction of sample images on reports to 50% in the main scan and sub- scan directions. (This switch is not printed on the user parameter list.) 0: Off, 1: On 4-73 A250...
  • Page 536 Bits 4 and 5: Scan density for the “Light” setting. (This switch is effective only when a PC scanner application with the CMF-TWAIN driver is used.) Bit 5 Bit 4 Setting Level 1 (default) Level 1 Level 2 Level 3 A250 4-74...
  • Page 537 Hex value to program (BCD) 6800DC(H) to 6800DF - User parameter switch 28 to 31 (SWUSR_1C to 1F) Bits 0 to 7: Not used 6800E0 to 6800EF(H) - G4 Parameter Switches (Refer to the ISDN G4 option service manual for details.) 4-75 A250...
  • Page 538 680294(H) - Optional equipment (Read only – Do not change the settings) Bits 0 to 2: EXMEM board 0: Not installed, 1: Installed Bit 3: Not used Bit 4: EXFUNC board 0: Not installed, 1: Installed Bit 5 to 7: Not used A250 4-76...
  • Page 539 6803A1 to 6803A5(H) - Periodic service call parameters Parameters Address (H) Call interval: 01 through 15 month(s) (BCD) 6803A1 00: Periodic service call disabled Date and time of the next call Day: 01 through 31 (BCD) 6803A4 Hour: 01 through 24 (BCD) 6803A5 4-77 A250...
  • Page 540 6884B2 to 6884BB(H) - Dedicated tx parameters for Quick 01 6884D2 to 6884DB(H) - Dedicated tx parameters for Quick 02 6884F2 to 6884FB(H) - Dedicated tx parameters for Quick 03 688892 to 68889B(H) - Dedicated tx parameters for Quick 32 A250 4-78...
  • Page 541 6th byte - Error code – high (BCD) [If the error code is 1-23, 01 is stored here.] 7th byte - Communication line (Hex) PSTN: 00(H), PABX: 02(H), ISDN G3: 0C(H), ISDN G4: 0D(H) 8th byte - Not used 4-79 A250...
  • Page 542 15th byte - Rx level (low - Hex) 16th byte - Rx level (high - Hex) If bit 4 of the 1st byte is 1: 15th byte - Measure of error rate (low - Hex) 16th byte - Measure of error rate (high - Hex) A250 4-80...
  • Page 543           Forwarding Automatic Service Call                         4-81 A250...
  • Page 544 764506 to 76450F(H) - Dedicated tx parameters for Speed #100 764526 to 76452F(H) - Dedicated tx parameters for Speed #101 764546 to 76454F(H) - Dedicated tx parameters for Speed #102 76B566 to 76B56F(H) - Dedicated tx parameters for Speed #999 A250 4-82...
  • Page 545 SPECIAL TOOLS AND LUBRICANTS 5. PREVENTIVE MAINTENANCE 5.1 SPECIAL TOOLS AND LUBRICANTS • Flash/SRAM data copy tool (P/N: A1939353) • Flash Memory Card – 4MB (P/N: A2309352) • Card Case (P/N: A2309351) 5.2 PM TABLE No PM necessary for the fax option. A250...
  • Page 546 Discard used batteries in accordance with the manufacturer’s instructions. 6.2 NCU AND SPEAKER A891R501.WMF A891R504.WMF 1. NCU: Remove the rear cover. Speaker: Remove the left side cover. 2. Remove the NCU/speaker assembly [A/B]. 3. Remove the NCU/speaker from the assembly. A250...
  • Page 547 Do not put back the EXFUNC and EXMEM boards yet, if they were present. 2. Turn on the machine. The machine displays “SC1201”. NOTE: The machine always displays “SC1201” the first time a new FCU with no RAM data is installed. Please ignore it. 3. Press YES to initialize the SRAM. A250...
  • Page 548 Then turn off the machine and retry the procedure. A891R513.TIF 9. Press “#” then If data has been restored successfully, the message on the right appears. A891R514.TIF A250...
  • Page 549 See the note below for the switch settings. A891R506.WMF NOTE: 1) SW1 below the card slot must be OFF. 2) If the switch setting is wrong, the fax function will not start up. 6. Turn on the machine, and enter the fax service mode. A250...
  • Page 550 A891R519.TIF 11. Press Start to restore the SRAM. If data has been restored successfully, the message on the right appears. A891R520.TIF 12. Turn off the main power switch then disconnect the card. 13. Turn the machine back on. A250...
  • Page 551 NOTE: SW1 below the card slot must be ON. 3. Turn on the machine and enter the fax service mode. 4. Press then A891R521.TIF 5. Press If the switch setting is correct, the message on the right appears. Then go to the next step. A891R522.TIF A250...
  • Page 552 8. Turn off the main power switch then A891R526.TIF disconnect the flash memory card. ⇒ 9. Turn SW1 off. 10. Turn the machine back on. 11. Print the system parameter list to check if the new ROM version is printed. A250...
  • Page 553 Then go to the next step. A891R527.TIF If the switch setting is wrong, or if the tool is not connected correctly, the message on the right appears. Then turn off the machine and retry the procedure. A891R528.TIF A250...
  • Page 554 6. Press OK, then check the ROM version. A891R523.TIF 7. Press Start. A891R524.TIF After the machine updates the ROM data, the message on the right appears. A891R525.TIF 8. Turn off the main power switch then disconnect the flash memory card. 9. Turn the machine back on. A250...
  • Page 555 1. Turn off the machine and remove the cover [A]. A891R506.WMF 2. Connect the flash memory card [B] to the card slot as shown. NOTE: SW1 below the card slot must be OFF. 3. Turn on the machine and enter the fax service mode. A250 6-10...
  • Page 556 6.5.2 SRAM RESTORE FROM A FLASH MEMORY CARD This function recovers SRAM data if the FCU is replaced or SRAM data was lost accidentally. For how to restore the SRAM data from the backup on a flash memory card, refer to section 6.3.3. 6-11 A250...
  • Page 557 Unsuccessful after modem • Check the NCU - FCU connectors. training at 2400 bps • Try adjusting the tx level and/or cable equalizer. • Replace the FCU or NCU. • Check for line problems. Cross reference • See error code 0-04. A250...
  • Page 558 • Incompatible or defective remote terminal; try message response code received sending to another machine. • Noisy line: resend. • Try adjusting the tx level and/or cable equalizer settings. • Replace the NCU or FCU. Cross reference • See error code 0-08. A250...
  • Page 559 5 s of the previous EOL signal • Replace the NCU or FCU. • The remote machine may be defective or may have disconnected. Cross reference • Maximum interval between EOLs and between ECM frames - G3 Bit Switch 0A, bit 4 A250...
  • Page 560 T.30 mode, due to noise, etc. • ANSam was too short to detect. because it could not detect ANSam after sending CI. • Check the line connection and condition. • Try making a call to another V.8/V.34 fax. A250...
  • Page 561 • The other terminal was incompatible. 0-86 The line was disconnected • Ask the other party to contact the because the other terminal requested a data rate manufacturer. using MPh that was not available in the currently selected symbol rate. A250...
  • Page 562 G3 communication number. • Check the other terminal and the ISDN line. 3-11 Disconnection during ISDN G4 communication • The operator at the other terminal may have 3-20 A CSA signal was received during ISDN G4 interrupted the communication. communication A250...
  • Page 563 • Try adjusting the rx cable equalizer. 6-00 G3 ECM - T1 time out • Replace the FCU or NCU. during reception of facsimile data 6-01 G3 ECM - no V.21 signal was received 6-02 G3 ECM - EOR was received A250...
  • Page 564 The machine resets the • If the same error occurs frequently, replace the sequence because of an abnormal handshake in the FCU. V.34 control channel • Defective remote terminal. • Replace the FCU. 6-99 V.21 signal not stopped within 6 s A250...
  • Page 565 • Restart the machine. 23-00 Data read timeout during • Replace the FCU construction • Update the ROM 25-00 The machine software • Replace the FCU. resets itself after a fatal transmission error occurred • Replace the FCU. F0-xx V.34 modem error A250...

  • Page 566: Fax Sc Codes

    This is the same as SC1201 except the error location is the SRAM on the EXFUNC board. The possible causes are: • SRAM backup battery defect, or SW1 on the EXFUNC board is at the “OFF” position. • SRAM on the EXFUNC has a physical defect. • The EXFUNC connection was loose. A250 7-10...

  • Page 567: Fax Sc Code Table

    Initialize the fax unit. 1403 1404 Command timeout Check the 1405 error - during storage connection for the FCU. 1406 Command timeout Initialize the fax error - original feed out unit. 1410 Software error Initialize the fax unit. 7-11 A250...
  • Page 568 Jam of 230 mm length original. (Set the original to Non-Standard size.) • FAX Error LED is not turned off in substitute reception and when the unit is going into or going out of pre- heat mode. Initial Production A2915582 E 1st Prod. 7.02 A250 7-12...
  • Page 569 ISDN UNIT A890...

  • Page 571: Installation Procedure

    If a printer unit was installed, remove it before installing the ISDN G4 kit. 1. Remove the rear cover [A] (5 screws). 2. Remove the left cover [B], as shown (1 screw). 3. Remove the cover [C] from the left cover. A250...
  • Page 572 13. Enter “4” (select “Communication Switch”). 14. Press the “↑ Switch” key several time and select “Switch 16”. 15. Press “2” to change bit 2 from 0 to 1. 16. Exit SP mode and turn the main switch off/on. A250...

  • Page 573: User Level Programming

    When using MSN* service: Program the dedicated ISDN number for the terminal as the 1st ISDN subscriber number. If the customer wishes the machine to answer the calls to two different numbers, program the second number as the 2nd subscriber no. A250...

  • Page 574: Service Level Programming

    Parameter Switch 01, bits 4 to 6 - Codec attenuation level After changing any setting, make sure to turn off the machine, wait for 5 or more seconds, then turn it back on, so that the new settings take effect. A250...
  • Page 575 → → → 4) Enter “2” (select “Fax”). Function Number Description Programming G4 Internal and Parameter Switches Printing G4 System Parameter List G4 Protocol Dump Lists G4 RAM read/write and printing G4 Memory Dump List ISDN G3 CCU tests A250...
  • Page 576 1 0 1 1 1 New Zealand 1 1 0 0 0 Singapore 1 1 0 0 1 Malaysia Note: In Germany, use the UK setting for the Euro ISDN lines. Bit switches 01 and 02 are not used. A250...
  • Page 577 DTE address, but 0: Not used 1: Used does not have to include the tx side's; it can include it as an option. Not used Do not change the factory setting. Bit switches 07 and 08 are not used. A250...
  • Page 578 Store the lowest bit of the TEI at bit 7 and the highest bit of the TEI at bit 2. Example: If the static TEI is 011000, set bits 3 and 4 to 1 and bits 2, 5, 6, and 7 to 0. A250...
  • Page 579 T/A and PBX which do not respond to Higher Layer Capability “G3.” When this bit is set to 0, the setting depends on the setting of bit 4. Not used Do not change the factory settings. A250...
  • Page 580 1: Global call number is incoming call if received from the network. used Keep this bit at 1 in Germany (1TR6), also in countries where the global call reference is used. Not used Do not change the factory settings. A250 1-10...
  • Page 581 Capabilities, but communication is at 56 k. Use this bit if the machine is connected to a network which does not accept a 56 kbps data transfer rate as a bearer capability. Not used Do not change the factory settings. 1-11 A250...
  • Page 582 17, 18, 1A, 1B, and 1C, in addition to the country code set. Note that if G4 bit switch 18, bit 7 is set to ‘1’, the country code CPS code set that is used is always the UK set, regardless of the country code setting. A250 1-12...
  • Page 583 Condition for fallback from G4 to G3 See the explanation for bits 0 to 6 of bit switch 17 Not used. Do not change the setting. Bit switches 1D to 1F are not used. Do not change any of the factory settings. 1-13 A250...

  • Page 584: G4 Parameter Switches

    0 1 0 -0.5dB -6.5dB 0 1 1 +1.5dB -4.5dB (default setting) 1 0 0 +3.5dB -2.5dB 1 0 1 +5.5dB -0.5dB 1 1 0 +7.5dB +1.5dB 1 1 1 +9.5dB +3.5dB Not used Do not change the default settings. A250 1-14...
  • Page 585 Not used Do not change the default settings. Packet modulus Do not change the default setting, unless the 0: 8 1: 128 machine is experiencing compatibility problems. Not used Do not change the default settings. 1-15 A250...
  • Page 586 Bit 3 2 1 0 Value 0 0 0 0 0 0 0 0 1 1 0 0 1 0 2 and so on until 1 1 1 1 15 Not used Do not change the default settings. A250 1-16...
  • Page 587 NT mode. 1 1 ISDN L2 test mode (NT mode) After the test, return both bits to 0. See "Back-to-back Testing" in the Troubleshooting section for full details. Not used Do not change the default settings. 1-17 A250...
  • Page 588 LCD. 0: Off 1: On Change this bit back to 0 after testing. Saving frames to the Keep this bit at 1 normally. protocol dump list 0: Off 1: On Not used Do not change the default settings. A250 1-18...
  • Page 589 Other settings: Not used Packet modulus Bit 7 6 5 4 Setting 0 0 0 0 Modulo 8 0 0 0 1 Modulo 128 1 1 1 1 As in Parameter Switch 6, bit 4 Other settings: Not used 1-19 A250...
  • Page 590 8. The machine is not compatible with the machine at the other end. A compatibility test is needed. Error codes related to the errors detected by the FCU are listed in the service manual for the main fax unit. A250 1-20...
  • Page 591 FRMR received 7-32 Non-standard frame received 7-33 Abnormal frame length 7-34 N201 error; information field N in the I frame exceeded N201 7-35 T201 timeout; timeout while waiting for checking 7-36 T202 timeout; timeout while waiting for ID assignment 1-21 A250...
  • Page 592 7-72 An S or U frame having an information field was received 7-73 A frame longer than the maximum N1 length was received 7-74 An S or I frame having an N(R) error was received 7-75 CRC error A250 1-22...

  • Page 593: Transport Layer

    TCA block; block size parameter LI error 8-20 TDT block; block format error 8-21 TDT block; octet 3 did not equal either 00 or 80(H) 8-22 TDT block; the end indicator was “Continue” even though there was no field data 1-23 A250...

  • Page 594: Session Layer

    G4 board load timer timeout; called side waited too long for S:RSSP 8-56 G4 board load timer timeout; document transmission surveillance timer timeout 8-57 G4 board load timer timeout; timeout while waiting for a user abort request after a provider fail A250 1-24...

  • Page 595: Document Layer

    PV error in the TU 8-95 TI error 8-96 X.209 coding nest level >> 8, or an LI form error 8-97 CDPB/CDE received while TU/TI not yet completed, or an unexpected PDU was received while analyzing an SLD 1-25 A250...

  • Page 596: G4Ccu Status Codes

    3.2.2 LAYER 2 (LINK LAYER) Code (H) Status Code (H) Status S: SABM, or R: SABM S: DISC, or R: DISC S: UA, or R: UA S: DM, or R: DM S: FRMR, or R: FRMR S: SABME, or R: SABME A250 1-26...
  • Page 597 S: CDR, or R: CDR S: RDPBP, or R: RDPBP S: RDRP, or R: RDRP S: CDUI, or R: CDUI (Data S: RDGR, or R: RDGR phase - layer 6 and facsimile data) S: RDPBN, or R: RDPBN 1-27 A250...
  • Page 598 G4 parameter switch E is at 1) B channel: receive I frame (B blinks at this time if bit 1 of G4 parameter switch E is at 1) Note: At the start and end of communication, both A and B will blink. A250 1-28...
  • Page 599 6. After you have finished the test, set bits 0 and 1 of G4 parameter switch 0D back to 0, then reset the machine. NOTE: The following cannot be tested using this procedure: • ISDN G3 communication • P to M 1-29 A250...
  • Page 601 PRINTER CONTROLLER B305...

  • Page 603: General Specifications

    Ethernet 10BaseT/100BaseTX network interface x 1 (optional) Note: Refer to the NIB service manual for details. Other Interfaces ROM DIMM interface x 1 (for optional PS3) SDRAM DIMM interface x 1 (for optional memory) PC Card interface x 1 (for upgrading firmware) A250...

  • Page 604: Supported Paper Sizes

    Supported. The paper size sensor detects this paper size. Supported. The user has to select the correct paper size for the tray. Supported. The user has to enter the width and length of the paper. Not supported. NA: North America version, EU: Europe version A250...

  • Page 605: Software Accessories

    A utility for peer-to-peer printing over a NetBEUI or TCP/IP network. (Win95/98, NT4) 1.2.3 SERVICE TOOLS Software Description NBTFTP NIB firmware update utility for use on a NetBEUI network. This utility is not on the Driver and Utilities CD-ROM; it is issued separately as a service tool A250...

  • Page 606: Machine Overview

    MACHINE OVERVIEW 1.3 MACHINE OVERVIEW B305V501.WMF Ref. Component Machine Code Printer Controller B305 Hard Disk (option) G690 PS3 Module (option) B308 SDRAM Module (option) G688 Network Interface Board (option) B307 A250...
  • Page 607 The two option bus interfaces allow the user to install an Ethernet NIB and a hard disk drive (allows the Proof Print, Disk Collation, and font and form download features). The flash memory card interface allows the firmware for the controller, PostScript, and NIB to be updated. A250...
  • Page 609 The selected application has the highest priority, regardless of which mode the LCD is in. If there are multiple print requests to the print engine, the selected application will print first. Other applications have to wait until the selected application finishes printing. A250...
  • Page 610 NOTE: Using the Interleave function is not recommended if the machine does not have multiple output trays. This is because the printouts from copy, fax, and printer applications may be mixed up in a single output tray if the Interleave function is enabled. A250...
  • Page 611 NOTE: Tray Priority in the Job Control menu does not specify the start of the tray search, but specifies the paper size in the selected tray as the default paper size. A250...
  • Page 612 Default Tray, the default tray is used. If the driver specifies an output tray, this overrides the default tray setting in the user tools. If the option one-bin tray is selected but it has an error, the standard output tray is used. A250...
  • Page 613 1,000 characters per page, the HDD cannot hold more than 1,500 pages. To calculate the pages using the same document as specified in Note 1, the HDD can hold up to 1,250 pages. About 500 MB of disk space is used for collation. A250...
  • Page 614 3) Proof print is available with the PCL drivers, the Windows 95/98 PostScript driver, and the Macintosh PostScript driver (with the Proof Print plug-in). The PostScript drivers for Windows 3.x and Windows NT4.0 do not support the proof print function. A250...
  • Page 615 The optional 1.6 GB HDD has three partitions. • The Proof Print partition uses 600 MB for Proof Print file storage. • The Collation partition uses 500 MB for collation data storage. • The last partition uses 500 MB for font and macro storage. A250...

  • Page 617: Printer Controller

    3.2 PRINTER CONTROLLER NOTE: If there are any optional components for installation, install them on the controller before installing the controller. B305I175.WMF B305I115.WMF 1. Remove the rear cover [A] (5 screws). 2. Remove the interface cover [B] (2 screws). A250...
  • Page 618 When installing the printer controller, make sure not to pinch the power supply cable. 7. Connect the power supply cable and the flat cable to the printer controller. 8. Secure the power supply cable to the clamp [H]. 9. Re-install the rear and left covers. A250...
  • Page 619 [G] as shown. The decal [G] has “Copy” and “Printer” on it. 13. Install the main switch cover [H]. 14. Turn on the machine and print the Printer Configuration Page ([User Tools] – [Printer] – [List Print]). Ensure that the all the installed options are listed on the Configuration Page. A250...
  • Page 620 NOTE: The controller can have only one optional HDD. 5. Re-install the printer controller. 6. Turn on the machine and print the Printer Configuration Page ([User Tools] – [Printer] – [List Print]). Verify that “Printer Hard Disk Drive” is listed. A250...
  • Page 621 4. Attach the network interface board [C] to either CN506 or CN507 on the controller, as shown (2 screws removed in step 4, and 1 connector). NOTE: The controller can have only one optional NIB. 5. Re-install the printer controller. A250...
  • Page 622 “Network Interface Board” is on the list. 9. Print the NIB configuration sheet by pressing the black button on the NIB for 2 seconds. For more information about NIB setup, refer to the NIB service manual and the operating instructions. A250...
  • Page 623 1. Remove the rear cover (5 screws). 2. Remove the left cover (1 screw). B308I129.WMF B308I178.WMF 3. Remove the printer controller [A] (3 screws). 4. Attach the PostScript kit [B] to the printer controller. 5. Re-install the printer controller. A250...
  • Page 624 6. Attach the PostScript decal [A] to the front cover, as shown. 7. Turn on the machine and print the Printer Configuration Page ([User Tools] – [Printer] – [List Print]). Verify that “Adobe PostScript 3” is on the list. A250...
  • Page 625 4. Attach the printer memory [B] to the printer controller, as shown. 5. Re-install the printer controller. 6. Turn on the machine and print the Printer Configuration Page ([User Tools] – [Printer] – [List Print]). Verify that the total memory has increased. A250...
  • Page 627 NVRAM Clear 2 Initializes the NVRAM on the controller. NVRAM Clear 3 Initializes the NVRAM on the NIB. Counter Clear Initializes all counters to zero. Diag. Error Displays diagnostics error codes on the LCD. Service Print Prints the service summary sheet. A250...

  • Page 628: Service Menu

    • [UP] [DOWN]: Move to the next bit. • [CANCEL]: Exit without saving changes. • [ENTER]: Exit and save changes. 5. Press [Enter] to save changes and exit. BIT SWITCHES Note: The bit switches are not used at the moment. A250...
  • Page 629 NVRAM. 1. Enter the Printer SP mode, and select “1. Service Menu”. 2. Select “H. Counter Clear”, then press [Enter]. 3. Press [Enter] to reset all the print counters. 4. Press [Enter] to execute. Or press [Cancel] to exit. A250...
  • Page 630 For example, “Duplex Page Count” is listed, but not available. Exception Information Lists CPU exception error information. Designer use only. System Logging / System Logging 2 Lists internal log data. Designer use only. Option Lists all the installed optional components. A250...
  • Page 631 Error Display Details Number at the top right corner Indicates that the error was found in the n’th test. Error Message “Clstr error” A damaged cluster was found. The damaged cluster was marked as “bad” to avoid future use. A250...
  • Page 632 • If the result is OK, press [Enter] to exit. Go on to the next step. • If the result is NG, check the error message, then press [Enter] to exit. Error Display Details Error Message “NG copying” NIB data copying failed. Try again. 6. Turn off the machine and replace the NIB. A250...
  • Page 633 11. Check the result, then do the following: • If the result is OK, press [Enter] to exit. • If the result is NG, check the error message, then press [Enter] to exit. Error Display Details Error Message “NG copying” NIB data copying failed. Try again. A250...
  • Page 634 • Turn off the machine to cancel. 6. After the firmware download has finished, turn off the machine, and remove the card. 7. Turn on the machine, and print the service summary report to confirm that the new firmware version has been installed. A250...
  • Page 635 Get a new firmware file and store it on the card. NIB board is not Install a NIB on the controller, then equipped try again. Initialization failed Retry the download. Download mode is Retry the download. disabled A250...
  • Page 636 6. After the firmware upload has finished, turn off the machine, and remove the card. 7. Turn on the machine. Error Messages Message Description Compressing failed Retry the upload. Card capacity Use the correct IC card. insufficient Card error Use the correct IC card. The card may be damaged. A250 4-10...
  • Page 637 “OFF”. Then, put back the controller. Note: The default settings of the DIP switches are all ‘OFF’. 8. Turn on the machine, and print the service summary report. PS3 DIMM / NIB If a download attempt failed, try downloading the new firmware again. 4-11 A250...
  • Page 638 6.2 for the details of error codes. • Flash ROM (Firmware) • CPU, Clock and ASIC • Resident and optional SDRAM • Centronics interface (if a loop-back connector is present) • NVRAM • Font ROM • Optional HDD A250 4-12...
  • Page 639 3. Remove the optional component(s) and the NVRAM from the controller, then install them on the new controller. 4. Install the new controller. 5. Turn on the machine and print the Printer Configuration Page ([User Tools] – [Printer] – [List Print]). Ensure that all the controller settings are restored. A250...
  • Page 640 6. Turn on the machine and restore the NIB NVRAM using the [Service Tool] – [NIB read/write]. 7. Turn off the machine and turn it back on. Then, print the Printer Configuration Page ([User Tools] – [Printer] – [List Print]). Ensure that all the controller settings are restored. A250...
  • Page 641 Option bus A (CN506) error Check the connection to the optional component at CN506. Try replacing the optional NIB or HDD. 1Cxx Option bus B (CN507) error Check the connection to the optional component at CN507. Try replacing the optional NIB or HDD. A250...
  • Page 642 If this error is frequent, format the HDD. 47xx Controller ASIC error. Replace the controller. 6.3 LED DISPLAY 6.3.1 LOCATION The controller uses two LEDs to display error status even while the LCD message is not active. L E D 2 L E D 1 B305T501.WMF A250...
  • Page 643 Turn off the machine and turn it back on. If the controller detects the same error, replace the controller. CPU Error LED2 (Upper) LED1 (Lower) O F F B305T504.WMF Turn off the machine and turn it back on. If the controller detects the same error, replace the controller. A250...
  • Page 644 HDD/NIB. APIP Error LED2 (Upper) LED1 (Lower) O F F B305T507.WMF Turn off the machine, check the connection to the BiCU, then turn on the machine. If the controller detects the same error, replace the motherboard, controller, or BiCU. A250...
  • Page 645 • Following the installation of the hard drive, even if the printer is selected in function priority, copy jobs receive first priority. Continued… A250...
  • Page 646 • Prod. The printer controller can now determine if it is See Note 1 installed in a A250 or B001. • Note 2 If a Postscript driver job is cancelled midway through the job, the image for the next job was not printed out correctly.
  • Page 647 Firmware modified so that the controller can connect to and be used with the DAZEL* System. However, the A265/A267 is not yet officially certified by DAZEL Corp. When you enable this function, it is necessary to Continued do the following: A250...
  • Page 648 Aficio Manager of this error. • When using the PS driver for a collated print job (bypass feed), only the 1st set is printed out. • Buffer size error occurs during data communication over IEEE1284 ECP. A250...
  • Page 649 • Added Euro currency codes to existing symbol sets MC Text and PS Math. • Changed symbol sets Win3.1 Latin1 8E, 9E, and Win 3.1 Baltic FF so that they appear on outputs the same as with HP printers. A250...
  • Page 651 NETWORK INTERFACE BOARD B307...
  • Page 653 A peer-to-peer print utility for NetBEUI or TCP/IP. (Win95/98, NT4) 1.2.2 SERVICE TOOLS Software Description NBTFTP An NIB firmware update utility for use on a NetBEUI network. This utility is not on the Driver and Utilities CD-ROM; it is issued separately as a service tool. A250...

  • Page 654: Block Diagram

    IC card connected to the controller. • The EEPROM holds all the NIB settings. Before replacing the NIB, the EEPROM data can be backed up in the controller memory, and restored to the new NIB after replacement. A250...

  • Page 655: Component Layout

    E E P R O M S W 1 L E D 1 L E D 3 L E D 4 B307V502.WMF • Three LEDs show the status information. • The push switch (SW1) is used to print reports. A250...

  • Page 657: Installation

    2) Help for the Web Status Monitor is on the Drivers and Utilities CD-ROM. After you can access the NIB web server, set up the “Help URL” parameter in the [Network Config.] – [General] page as follows: <CD-ROM drive letter>:\HELP\WSHELP\EN\index.htm A250...

  • Page 658: Setting Up The Nib For Various Networks

    3) The preferred NDS context must be typed in without a starting dot ( . ). – OU=Development.O=Corp [OK] – .OU=Development.O=Corp [NG] – Development.Corp [OK] – .Development.Corp [NG] 4) The following utilities can be used to change the settings. – Printer Manager for Admin – Web Status Monitor – (Telnet) A250...

  • Page 659: Tcp/Ip Networks

    UNIX network. • RARP + TFTP • BOOTP • RARP + BOOTP • ARP + PING • ARP & RARP • ARP & BOOTP • ARP & RARP & BOOTP Frame Type Ethernet II is always used. A250...

  • Page 660: Possible Problems With Dhcp Parameter Settings

    The Plug&Play name specified with SP5-907 appears here. This cannot be changed with the utility software. Notify Print Completion Enable this if notification is needed after printing (the controller notifies the NIB, then the NIB notifies the client (Default = Disabled) PC). A250...

  • Page 661: Appletalk (Ethertalk) Networks

    This can be changed using the Apple Printer Utility. Printer Type “LaserWriter” is always displayed. AppleTalk Zone The default AppleTalk zone name of the network is displayed. This can be changed by sending the ZoneName PS file to the NIB. A250...

  • Page 663: Service Tables And Procedures

    NOTE: There is a margin of less than 1 second for error. Use a watch to measure the time periods as accurately as possible. 4. Print out the configuration page, and then check the settings. If the procedure failed, the previous settings remain. Repeat the above procedure until the old settings have been cleared. A250...

  • Page 665: Troubleshooting

    4. TROUBLESHOOTING 4.1 LED INDICATIONS L E D 1 L E D 3 L E D 4 B307T501.WMF Description LED1 Operating status Ready Not ready LED2 Not used LED3 Topology 100BaseTX 10BaseT LED4 Link status Link success Link failure A250...
  • Page 666 Corrects the following: G6785839D March ’99 3.8.6 • The firmware was modified to support Production A250/B001. Corrects the following: G6785839E April ’99 3.8.7 • One banner data page of NetWare was Production split into two pages when using NetWare 3.12 pserver mode.
  • Page 667 Corrects the following: G6785839J November ’99 4.0.0 • PCL text filter support has been added. Production • “RICOH” brand name has been deleted from several functions and reports. Corrects the following: G6785839K April ’00 4.0.2 • HTTP access has been improved when...
  • Page 668 G6785839P July ’02 4.1.0 Production • SNMP security vulnerabilities reported by CERT on Feb.12, 2002 has been tested using the PROTOS c06-snmpv1 test suite and we have verified the fixes. -CERT :http://www.cert.org/advisories/CA-2002- 03.html -PROTOS c06-snmpv1 test Suite :http://www.ee.oulu.fi/research/ouspg/pro tos/testing/c06/snmpv1/ A250...
  • Page 669 B001 SERVICE MANUAL...
  • Page 671 1. OVERALL MACHINE INFORMATION 1-1. SPECIFICATIONS NOTE: Only items marked ∗ ∗ ∗ ∗ are different from the A250, base copier. ∗ ∗ ∗ ∗ Power Source: 120 V, 60Hz More than 10 A (for North America/Latin America/Canada) 220 ~ 240 V, 50/60 Hz...
  • Page 672 Optional Equipment: Platen cover Auto document feeder Tray heater Optics anti-condensation heater Drum heater Copier feature expander (48 MB memory) Copy Capacity: Copy Tray: 250 sheets ∗ ∗ ∗ ∗ 1-2. MACHINE CONFIGURATION Version Item Machine Code Copier Copier B001 ADF (Optional) A859 Platen Cover (Optional)
  • Page 673 ∗ ∗ ∗ ∗ 1-3. PAPER PATH 1. Optional ADF 2. By-pass feed tray 3. Paper tray B001...
  • Page 674 1-4. ELECTRICAL COMPONENT DESCRIPTIONS The following items are not included in this machine. Index Symbol Name Function Registration Drives the registration rollers Detects if the front door is open or not, and cuts Vertical Transport the +24 V DC power line for the vertical transport Cover Switch clutch.
  • Page 675 1-5. DRIVE LAYOUT 1. By-pass feed clutch 2. Registration clutch 3. Paper feed clutch 4. Main motor 1-6. BOARD STRUCTURE 1-6-1. OVERVIEW This machine does not have optional fax controller. B001...
  • Page 677 2. DETAILED DESCRIPTIONS 2-1. MISFEED DETECTION The following checks are not included in this machine. Vertical transport sensor ON check Vertical transport sensor OFF check Vertical transport sensor (Optional PFU) ON check Vertical transport sensor (Optional PFU) OFF check 1 bin tray exit sensor ON check 1 bin tray exit sensor OFF check B001...
  • Page 679 3. SERVICE TABLES 3-1. SERVICE PROGRAM MODE TABLES The following modes are not included in this machine. Mode No. Mode No. Class Class Class Class 1 and 2 1 and 2 Side-to-Side Regist. (2nd Fax Forwarding Mode 5-930 Paper Feed) 1-002 Side-to-Side Regist.

  • Page 680: Output Check Table

    Number Description Number Description Lower paper end sensor 1-bin sorter installed (Optional paper tray unit) Upper paper size switch Tray motor lock (Optional paper tray (Optional paper tray unit) unit) 3-3. OUTPUT CHECK TABLE The following checks are not included in this machine. Number Description Number...
  • Page 681 4. TROUBLESHOOTING 4-1. SC CODE DESCRIPTIONS The following SC codes are not included in this machine. SC502: 2nd Tray Lift Malfunction SC503: 3rd Tray Lift Malfunction SC506: Paper Tray Motor Lock SC691: Communication Error between BICU and Fax Controller Unit B001...
  • Page 682 Rev. 07/2000 5. ROM HISTORY 5-1. FIRMWARE MODIFICATION HISTORY Description (P/N B00 5532) Version Production Initial Production 1.01 B 1st Production Corrects the following: 1.03 C Dec. 99 Production • A German text character was incorrectly being displayed in the User Tools Menu. ⇒...
  • Page 683 B308 POSTSCRIPT KIT TYPE 185 SERVICE MANUAL...
  • Page 685 Rev. 08/2000 B308 SERVICE MANUAL TABLE OF CONTENTS ROM HISTORY.................1-1 1.1 FIRMWARE MODIFICATION HISTORY ............1-1...
  • Page 687 VERSION Corrects the following: B3085280 A Initial Production 1.0.0 • The printer controller can now detect whether it is installed in a A250 or B001 Corrects the following: B3085280 B October ’99 1.2.0 • The PostScript Option firmware has been...
  • Page 688 ROM HISTORY Rev. 11/2002 B308 POSTSCRIPT OPTION FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION Continued… • The print speed slows down during continuos printing of a 1-page job. ** To activate this correction, it is necessary to set Bit SW3, bit 2 to 1 (0=Disabled, 1=Enabled) and set Bit SW3, bit 4 to 1 (DAZEL* support function...
  • Page 690 TECHNICAL SERVICE BULLETINS...
  • Page 692 DETAILED DESCRIPTIONS: 1. The Auto Exposure mode of the A250 is aimed at producing copies “true to the original”. The machine will attempt to not only reproduce the image on the original, but also any dust or other particles present on the platen glass.
  • Page 693 In the A250, image density begins to increase after the smallest toner particles have been used up, approximately 100 to 250 copies.
  • Page 694 Guide Plate to become caught between the Exit Cover and the copier. This causes paper to mis -feed when exiting. SOLUTION: When reinstalling the Exit Cover, hold up the Exit Guide Plate so that it will be positioned above the Exit Cover. RICOH GROUP COMPANIES CONTROL NO. 389...
  • Page 695 TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: A250 - 003 11/01/99 APPLICABLE MODEL: GESTETNER – 3218 RICOH – AFICIO 180 SAVIN – 9918DP SUBJECT: SERVICE MANUAL – INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 696 4.1.1 HOW TO ENTER AND EXIT USER TOOLS........4-58 4.1.2 USER TOOLS TABLE..............4-58 4.4 LEDS ...................... 4-60 4.5 SPECIAL TOOLS AND LUBRICANTS ........... 4-60 4.5.1 SPECIAL TOOLS................4-60 4.5.2 LUBRICANTS ................4-60 4.6 ROM HISTORY..................4-61 PREVENTIVE MAINTENANCE 5. PREVENTIVE MAINTENANCE SCHEDULE ....... 5-1 A250...
  • Page 697 Rev. 10/99 21 October 1999 ROM HISTORY ⇒ 4.6 ROM HISTORY Description (P/N A250 5532) Version Serial # 1. When using 8k or 16k sized paper, the logging data 2.21 H H1790900321 report (SMC) is printed out in Japanese. 2. Both edges of the hot roller may be hot when the machine has been running for an extended time in thick paper mode.
  • Page 698 A2502772 A2502780 Spring AG070012 A2502783 Magnet UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Springs and Magnet installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 Not Available Ricoh AFICIO 180...
  • Page 699 NEW PART NO. DESCRIPTION PAGE ITEM AW020086 A2504069 Photointerrupter UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Photointerrupter installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 Not Available Ricoh AFICIO 180 H1790900321...
  • Page 700 A2502772 A2502780 Spring AG070012 A2502783 Magnet UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Springs and Magnet installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 Not Available Ricoh AFICIO 180...
  • Page 701 NEW PART NO. DESCRIPTION PAGE ITEM AW020086 A2504069 Photointerrupter UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Photointerrupter installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 Not Available Ricoh AFICIO 180 H1790900321...
  • Page 702 TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: A250 - 005 12/06/99 APPLICABLE MODEL: GESTETNER - 3218 RICOH – Aficio 180 SAVIN – 9918DP SUBJECT: SERVICE MANUAL - CORRECTIONS GENERAL: The Service Manual page(s) listed below must be replaced with the page(s) supplied.
  • Page 703 A stronger MTF filter can make a low ID image visible but moiré may become more visible. Moiré is reduced using a smoothing filter specially designed for this purpose (see “Smoothing Filter Adjustment - Text/Photo”). 2-13 A250...
  • Page 704 (–): The image moves in the 0.0 mm direction of the leading edge. 4-010* Use the key to toggle between + and - before entering the value. The specification is 2 ± 1.5 mm. See “Replacement and Adjustment - Copy Adjustment” for details. 4-13 A250...
  • Page 705 Determines whether the key counter ⇒ counts up at paper feed-in or at 5-116* 1: Exit paper exit. This SP is for Japan only. Do not 0: Yes Opt. Counter Reset 5-120* Setting change the value. 1: Stand-by 2: Non A250 4-26...
  • Page 706 CE Start/Finish Call This SP is for Japan only. Do not change the value. (CE Start Call) 5-817 CE Start/Finish Call (CE Finish Call) CSS-PI Device Code This SP is for Japan only. Do not 5-821 change the value. A250 4-28...
  • Page 707 Adjusts the auto off mode timer. 1 ~ 240 1 min/step 5-904* If this value is changed, the user tool 30 min setting is also changed. CSS 25 Hours Off This SP is for Japan only. Do not 5-905* Detection change the value. 4-29 A250...
  • Page 708 Selects whether the printer counter 0: No is displayed in the LCD or not. 1: Yes 5-914* If this is “0”, it does not display or print out in the counter print out. 5-925 Serial Number Display Displays the serial number. A250 4-30...
  • Page 709 Copy Counter - By-pass Displays the total number of copies (Special Paper) made from the by-pass tray, by 7-102* paper type. Copy Counter - By-pass (Thick Paper) Total Scan Counter Displays the total number of 7-201* scanned originals. 4-33 A250...
  • Page 710 3. Select the paper size. 4. Press the (Start) key on the operation panel to print the list. 5. After printing the list, exit copy mode by pressing the (Interrupt) key on the operation panel. 6. Exit SP mode. A250 4-48...
  • Page 711 The first 4 buttons allow you to scroll through number 0 to 9 and “A” to “Z”. Buttons 5 to 11 only scroll through numbers 0 to 9. 1st digit 2nd digit 3rd digit 4th digit 5th digit 6th digit 7th digit 8th digit 9th digit 10th digit 11th digit (Not used) 4-57 A250...
  • Page 712 The level of the white standard pattern detected by the IPU (on the BICU board) is too low. Possible Causes: • Exposure lamp defective ⇒ • BICU board defective • Incorrect position of the white standard pattern • Dirty white plate • SBU board defective A250...
  • Page 713 TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: A250 - 006 12/06/99 APPLICABLE MODEL: GESTETNER - 3218 RICOH – Aficio 180 SAVIN – 9918DP SUBJECT: PARTS CATALOG CORRECTION GENERAL: To improve vertical transport, the Magnet Brackets will be modified. The following Parts Correction is being issued for all Aficio 180 Parts Catalogs.
  • Page 714 STRIPPER PAWLS - To prevent the five Stripper Pawls from leaving marks on copies, the mechanism has been modified so the Stripper Pawls apply pressure uniformly across the copy. The following parts updates are being issued for all A250 Parts Catalogs. Please update your Parts Catalogs with the following information. REFERENCE OLD PART NO.
  • Page 715 ITEM A2504150 A2504156 Spring – Fusing – Exp UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new Spring – Fusing - Exp installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 Ricoh AFICIO 180...
  • Page 716 ITEM A2502910 A2502920 Friction Pad – Manual Feed UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new Friction Pad – Manual Feed installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 Ricoh AFICIO 180...
  • Page 718 TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: A250/B001 – 008 01/11/2000 APPLICABLE MODEL: GESTETNER – 3218 RICOH – AFICIO 180 SAVIN – 9918DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 719 Rev. 01/2000 ROM HISTORY ⇒ 4.6 ROM HISTORY Description (P/N A250 5532) Version Serial # When the Energy Saver Mode key is pressed while 2.27 J a print job is being done in the background, the machine will go into Energy Saver Mode. However...
  • Page 720 3. If the machine receives a fax during a print or copy job (with rotate-sort), the polygon motor does not stop after the job is completed. 4. The machine occasionally required the Interrupt key to be depressed more then once to produce a response. Initial Production 2.09 A H1790400001 A250 4-62...
  • Page 721 TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: A250/B001 – 009 01/11/2000 APPLICABLE MODEL: GESTETNER –3215S RICOH – AFICIO 150 SAVIN –2015DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 722 3.1 SERVICE PROGRAM MODE TABLES ............ 3-1 3.2 MISFEED DETECTION ................3-1 3.3 OUTPUT CHECK TABLE ................. 3-2 3.4 USER TOOLS................... 3-2 TROUBLESHOOTING 4. TROUBLESHOOTING..............4.1 4.1 SC CODE DESCRIPTION ................. 4-1 ROM HISTORY 5. ROM HISTORY................5.1 5.1 ROM HISTORY ..................5-1 A250/B001...
  • Page 723 Rev. 01/2000 ⇒ 5. ROM HISTORY 5-1. ROM HISTORY Description (P/N B001 5532) Version Serial # Initial Production 1.01 B 1st Production B001...
  • Page 724 PAGE ITEM A2505735 A2505736 Xenon Lamp Stabilizer UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Xenon Lamp Stabilizer installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 Ricoh AFICIO 180 H1790601161...
  • Page 725 Cover Cushion – 5mm 31 * * Denotes new item number. UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Cover Cushion – 5mm installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218...
  • Page 726 PAGE ITEM G0291080 G0291089 Grounding Plate (Charge) UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Grounding Plate (Charge) installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 Ricoh AFICIO 180 H1790900321...
  • Page 727 ITEM A2502958 A2502962 Sheet – Bypass Feed Table UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new Sheet - Bypass Feed Table installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 Ricoh AFICIO 180...
  • Page 728 SUBJECT: FUSING EXIT SENSOR GENERAL: To prevent dislodging the Exit Sensor, a Retaining Plate and Screw were added to hold the Exit Sensor in place. The following updates are being issued for all A250 Parts Catalogs. 04503008B A2504131 REFERENCE PART NUMBER.
  • Page 729 02/02/2000 APPLICABLE MODEL: GESTETNER – 3218 RICOH – AFICIO 180 SAVIN – 9918DP SUBJECT: OPERATION PANEL GENERAL: The following parts corrections are being issued for all A250 Parts Catalogs. REFERENCE OLD PART NO. NEW PART NO. DESCRIPTION PAGE ITEM A2501470...
  • Page 730 NEW PART NO. DESCRIPTION PAGE ITEM G0293863 G0293967 Discharge Brush UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new Discharge Brush installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1791100001 Ricoh Aficio 180 H1791100251...
  • Page 731 PAGE ITEM A2501039 A2501050 Lower Holder – Printer UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Lower Printer Holder installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1791100001 Ricoh Aficio 180...
  • Page 732 TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: A250/B001 – 014 02/18/2000 APPLICABLE MODEL: GESTETNER - 3218 RICOH – AFICIO 180 SAVIN – 9918DP SUBJECT: STRIPPED SCREW HOLES IN FUSING UNIT SYMPTOM: The screw holes in the Pressure Roller Case are stripped after rebuilding the Fusing Unit.
  • Page 733 G0294154 Delete Thermistor Shield 1→0 UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Screw – M3x3 installed during production and the Thermistor Shield not installed. MODEL NAME SERIAL NUMBER Gestetner 3218...
  • Page 734 TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: A250/B001 - 016 02/18/2000 APPLICABLE MODEL: GESTETNER - 3218 RICOH – AFICIO 180 SAVIN – 9918DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 735 Prints the machine status history data list. See 1: SP the “System Parameter And Data Lists” section 2: UP 5-992 for how to print the lists. 3: Log 4: All “5” is for facsimile transmission. 5: Big Font 4-31 A250...
  • Page 736 0 0 0 0 " x 14"! NOTE: The length sensors L1 and L2 are used only for A4/A3 version machines. 1. Platen cover sensor status 1 = Closed 2. APS sensor status 1 = Paper detected 3. Paper size display 4-55 A250...
  • Page 737 0 ~ 255 2-103* 1 /step Do not change the value. ID Adj. for Test Pattern Adjusts the image density level for 0 ~ 255 2-106* black pixels on test pattern printouts 1 /step (patterns are made with SP5-902). 4-11 A250...
  • Page 739 The electrical total counter is not working properly. Possible Causes: • NVRAM defective SC901: Mechanical Total Counter Definition: [B] The mechanical total counter is not working properly. Possible Causes: • Mechanical total counter defective • Input/output board defective • Disconnected mechanical total counter A250...
  • Page 740 • The connection between the BICU board and the input/output board is poor. • BICU board defective • Input/output board defective SC999: Program Version Error Definition: [B] The incorrect type of main software was downloaded. Possible Causes: • The main software for another machine was downloaded to this machine. A250...
  • Page 741 TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: A250/B001 - 017 02/18/2000 APPLICABLE MODEL: GESTETNER – 3215S RICOH – AFICIO 150 SAVIN – 2015DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual page listed below must be replaced with the page supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 743 GENERAL: To eliminate Toner Marks, the Fusing Unit has been modified so that the paper enters at a reduced angle (changed from 20 degrees to 5 degrees). The following Parts modifications are being issued for all A250 Parts Catalogs.. Continued…...
  • Page 744 A2504178 Pressure Roller Bushing – Rear G0294187 A2504187 Exit Guide Plate UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style parts installed during production. MODEL NAME SERIAL NUMBER Gestetner Model 3218 H1790600251...
  • Page 745 TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: A250/B001 – 019 03/28/2000 APPLICABLE MODEL: GESTETNER – 3218/3215S RICOH – AFICIO 180/150 SAVIN – 9918DP/2015DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 746 NOTE: The “T” after A4 used. 3: LG, LTT and LT refer to length- 4: DLT, LT The size used by SP1-908 is wise feeding direction. 5: A3,A4 determined by paper width. See “Option - Paper Tray Unit” for details on SP1-908. A250...
  • Page 747 SP1-908-18. If a middle size threshold is not stored with SP1-908-18, this SP is not used (with the default settings, this SP is not used in this machine). See “Option - Paper Tray Unit” for details on SP1-908. A250...
  • Page 748 3: LG, LTT and LT refer to length- 4: DLT, LT wise feeding direction. The size used by SP1-908 is 5: A3, A4 determined by paper width. See “Option - Paper Tray Unit” for details on SP1-908. A250 4-10...
  • Page 749 0 ~ 255 2-103* 1 /step Do not change the value. ID Adj. for Test Pattern Adjusts the image density level for 0 ~ 255 2-106* black pixels on test pattern printouts 1 /step (patterns are made with SP5-902). 4-11 A250...
  • Page 750 Press the # (Clear Modes) key to 5-803 exit the program. See the “Input Check” section for details. Output Check Turns on electrical components individually for test purposes. 5-804 See the “Output Check” section for details. 4-27 A250...
  • Page 751 Selects whether the printer counter 0: No is displayed in the LCD or not. 1: Yes 5-914* If this is “0”, it does not display or print out in the counter print out. 5-925 Serial Number Display Displays the serial number. A250 4-30...
  • Page 752 Press down the “Photo mode” key ⇒ and then the “OK” or ! key at the 7-807 same time to reset the counters. If the reset was successful, the beeper will sound 5 times. If it failed, the beeper will sound only twice. 4-35 A250...
  • Page 753 If the reset was successful, the beeper will sound 5 times. If it failed, the beeper will sound only twice. Orig. Jam History Displays the original jams that have 0: No 7-905 Display occurred. 1: Yes A250 4-36...
  • Page 754 If the reset was successful, the beeper will sound 5 times. If it failed, the beeper will sound only twice. Timer Counter Display Displays the total time that the main 7-991* switch has been turned on. 4-37 A250...
  • Page 755 In particular, the values for SP4-904-1, SP4-904-2, SP4-905, and SP4-907 must be re-entered. 7. Do the standard white level adjustment (SP4-908). (See Replacement and Adjustment – Standard White Density Adjustment for details.) 8. Check the copy quality and the paper path, and do any necessary adjustments. 4-49 A250...
  • Page 757 The tension of the Pickoff Pawl Spring has been increased to prevent the copy from being mis-fed at the Fusing Unit. The following part update is being issued for all A250 Parts Catalogs. Please update your Parts Catalogs with the following information.
  • Page 758 The tension of the Pickoff Pawl Spring has been increased to prevent misfeeds (Accordion / Z-Fold Jams) within the Fusing Unit. The following part update is being issued for all A250 Parts Catalogs. Please update your Parts Catalogs with the following information.
  • Page 759 ! ! ! ! Tech Service Bulletin No. A250/B001 – 020 REISSUE Page 2 of 2 UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style Pickoff Pawl Spring installed during production. MODEL NAME SERIAL NUMBER...
  • Page 760 RICOH – AFICIO 180 SAVIN – 9918DP SUBJECT: PARTS CATALOG UPDATES GENERAL: The following Parts Updates are being issued for all A250 Parts Catalogs. • UPDATE 1: A250 Registration Frame – Please add the Registration Frame section to your parts catalog.
  • Page 761 A2502828 Lift Tray Shaft A2502800 A2502830 Paper Tray UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new Paper Tray and Tray lift Shaft installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1790800001...
  • Page 762 REGISTRATION FEELER GENERAL: To prevent the Registration Feeler from becoming dislodged, a new style Registration Feeler is now available. The following part update is being issued for all A250/B001 Parts Catalogs. Please update your Parts Catalogs with the following information. REFERENCE OLD PART NO.
  • Page 763 SAVIN – 9918DP/2015DP SUBJECT: PARTS CATALOG UPDATES GENERAL: The following parts updates are being issued for all A250/B001 Parts Catalogs. • UPDATE 1: Gear: C-6 – Gear C-6 has been modified to prevent abnormal sounds. The following part update is being issued for all A250 Parts Catalogs.
  • Page 764 Tapping Screw – M3x14 105 * * Denotes new item number. UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style Tapping Screw – M3x14 installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218...
  • Page 765 DESCRIPTION PAGE ITEM A2501756 A2501830 Positioning Bracket UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style Positioning Bracket installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1790500001 Ricoh AFICIO 180 H1790500301...
  • Page 766 A2504018 Fusing Unit – 120V A2504027 A2504028 Fusing Unit – 220V UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Fusing Unit installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1791000001...
  • Page 767 The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages. PAGES: • Updated Information (TOC Page) • Updated Information (TOC Page) • 7-14~17 Additional Information Pages (A250 Firmware Modification History)     CONTROL NO. 037ABW 2000 RICOH Corporation. All rights reserved.
  • Page 774 Each bulletin package contains 1 set of replacement pages. PAGES: • Updated Information (TOC Page) • Updated Information (TOC Page) • 7-14~17 Additional Information Pages (A250 Firmware Modification History)     CONTROL NO. 076ABW 2000 RICOH Corporation. All rights reserved.
  • Page 775 3.14 PLATEN COVER INSTALLATION ............3-39 3.15 KEY COUNTER INSTALLATION ............3-40 3.16 ANTI-CONDENSATION HEATER............3-42 3.17 TRAY HEATER ..................3-43 3.18 TRAY HEATER (OPTIONAL PAPER TRAY UNIT) .......3-45 3.19 TRAY HEATER (OPTIONAL LCT) ............3-48 SERVICE TABLES 4. SERVICE TABLES..............4-1 4.1 GENERAL CAUTION ................4-1 4.1.1 PCU (PHOTOCONDUCTOR UNIT) ..........4-1 4.1.2 TRANSFER ROLLER UNIT..............4-1 4.1.3 SCANNER UNIT................4-1...
  • Page 776 Rev. 02/2001 4.2.17 ID SENSOR ERROR ANALYSIS (SP2-221) ........4-80 4.3 USER TOOLS ..................4-81 4.3.1 HOW TO ENTER AND EXIT USER TOOLS ........4-81 4.3.2 USER TOOLS TABLE ..............4-81 System Setting Table................4-81 Copy Setting Table ................4-82 4.4 LEDS .......................4-83 BICU ....................4-83 IOB......................4-83 4.5 SPECIAL TOOLS AND LUBRICANTS ............4-83 4.5.1 SPECIAL TOOLS ................4-83 4.5.2 LUBRICANTS .................4-83...
  • Page 777 FIRMWARE HISTORY Rev. 05/2000 7.5 FIRMWARE HISTORY 7.5.1 A250 FIRMWARE MODIFICATION HISTORY A250 COPIER FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION • 1st Mass Production A2505532 A 1st Mass 2.09 Production • The default setting for the maintenance...
  • Page 778 Rev. 05/2000 FIRMWARE HISTORY A250 COPIER FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION • A2505532 G July 1999 2.19 (For Asia/Taiwan only): • The following is printed incorrectly on the counter value report: OK: <Counter NG: Xounter •...
  • Page 779 Rev. 05/2000 FIRMWARE HISTORY A250 COPIER FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION Continued Previous Page A2505532 J October 1999 2.27 Production • After the operator exits either of the following screens with the User Tools key and starts a copy job, the first sheet is printed out as the counter list.
  • Page 780 FIRMWARE HISTORY Rev. 05/2000 A250 COPIER FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION • A2505532 K May 2000 2.33 The detection conditions for SC546 have Production been changed as follows: • Old: 1. Detection during warm-up, standby and Energy Saver Mode.
  • Page 781 The Service Manual page listed below must be replaced with the page supplied. Each bulletin package contains 1 set of replacement pages. PAGES: ⇒ The revised areas have been highlighted by an arrow • Updated Information (ROM History)     CONTROL NO. 044ABW 2000 RICOH Corporation. All rights reserved.
  • Page 783 SAVIN – 9918DP/2015DP SUBJECT: PARTS CATALOG UPDATES GENERAL: The following parts updates are being issued for all A250/B001 Parts Catalogs. • UPDATE 1: Operating Instructions – The Operating Instructions-System LAN has been deleted. Please update your A250 Parts Catalogs with the following information.
  • Page 784 NEW PART NO. DESCRIPTION PAGE ITEM A2503854 G0293854 Compression Spring UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style Compression Spring installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1791000001 Gestetner 3215S H4391100001...
  • Page 785 A1931248 Platen Cover Hinge Assembly UNITS AFFECTED: A250/B001 Serial Number cut-ins were not available at time of publication. INTERCHANGEABILITY CHART: OLD and NEW parts can be used in both OLD and NEW parts CAN NOT be used in OLD machines.
  • Page 786 The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages. PAGES: ⇒ The revised areas have been highlighted by an arrow • 4-61 through 63 Updated Information (ROM History)     CONTROL NO. 053ABW 2000 RICOH Corporation. All rights reserved.
  • Page 787 1. When using 8k or 16k sized paper, the logging data 2.21 H Aug. ’99 Prod. report (SMC) is printed out in Japanese. 2. Both edges of the hot roller may be hot when the machine has been running for an extended time in thick paper mode. 4-61 A250...
  • Page 788 Auto Document, the operator exits the mode but cannot make copies using the ADF. 7. Abnormal image occurs when an A5 sideways original is enlarged to 8K (tray 3) using Auto- Enlarge. A5 lengthwise prints out normally. A250 4-62...
  • Page 789 10-second detection intervals. 2. Previously, it was necessary to enter SP Mode to clear SC547. It is now possible to clear the code by turning the main power switch OFF and ON. 4-63 A250...
  • Page 790 DESCRIPTION PAGE ITEM A2501264 A2501279 Right Door UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style Right Door installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 Not Available Gestetner 3215S H4300500001...
  • Page 791 PAGE ITEM A2507290 Operating Instructions – Copy NRG English A2508690 Operating Instructions – System NRG UNITS AFFECTED: A250/B001 Serial Number cut-in not available at time of publication.     CONTROL NO. 064ABW 2000 RICOH Corporation. All rights reserved.
  • Page 792 The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages. PAGES: ⇒ The revised areas have been highlighted by an arrow • Updated Information (Firmware History B305)     CONTROL NO. 065ABW 2000 RICOH Corporation. All rights reserved.
  • Page 793 • The right edge for the error Log of the Configuration Page criss-crossed each other in Italian and Spanish. • The title of “Printer Name (NetWare)” on the Configuration Page was changed to “Printer Name”. A250...
  • Page 794 A2501281 Exit Cover (NA/TWN/ASIA/CHN) A2501324 A2501325 Exit Cover (EU) UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Exit Cover installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1700800001 Ricoh AFICIO 180...
  • Page 795 ITEM A2501397 Decal - Misfeed 36 * * Denotes new item number. UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the Misfeed Decal installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1700600001 Gestetner 3215S...
  • Page 796 DESCRIPTION PAGE ITEM A2504105 A2504106 Pressure Roller Case UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Exit Cover installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1790800001 Ricoh AFICIO 180...
  • Page 797 ITEM A2501164 A2501167 Frame - Registration * Denotes new item number. UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style Registration Frame installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1700700251...
  • Page 798 G0294161 A2804161 Thermofuse - 169°C * Denotes new item number. UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style Thermofuse - 169°C installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1700700251...
  • Page 799 Spring. GENERAL: Please update your Parts Catalogs with the following information. REFERENCE OLD PART NO. NEW PART NO. DESCRIPTION PAGE ITEM G0294143 A2504143 Pickoff Pawl Spring Continued…     2000 RICOH Corporation. All rights reserved. CONTROL NO. 071ABW...
  • Page 800 Tech Service Bulletin No. A250/B001 – 034 Page 2 of 2 UNITS AFFECTED: All A250 copiers manufactured after the Serial Numbers listed below will have the new style Pickoff Pawl Spring installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218...
  • Page 801 This will ensure that the leading edge will not run into the guide and the paper will be properly fed, even if the paper is curled to begin with. See illustrations B and C on page 2. Continued…     2000 RICOH Corporation. All rights reserved. CONTROL NO. 071ABW...
  • Page 802 Tech Service Bulletin No. A250/B001 – 035 Page 2 of 3 PROCEDURE: The procedure for attaching the two Mylars in the field is as follows. Please refer to illustration C. 1. Clean the attachment surface with alcohol. 2. Peel off the double-sided tape of the Mylars.
  • Page 803 Mylar – Paper Feed 22 * * Denotes new item number. UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style Paper Tray with Paper Feed Mylars installed during production. MODEL NAME SERIAL NUMBER...
  • Page 804 SAVIN – 9918DP/2015DP SUBJECT: PARTS CATALOG UPDATES GENERAL: The following parts updates are being issued for all A250/B001 Parts Catalogs. • UPDATE 1: Magnet Clutch – 40Z – The part number and the item number on the illustration for the Magnet Clutch were omitted from the Parts Catalog.
  • Page 805 Tech Service Bulletin No. A250/B001 – 036 Page 2 of 2 • UPDATE 2: C-Ring – Paper Feed Roller – The quantity was incorrect and the item number on the illustration for the C-Ring – Paper Feed Roller was omitted from the Parts Catalog. Please update your Parts Catalog with the following information.
  • Page 806 Barierta Grease (P/N A2579300). As stated above, any other grease will cause a gradual build-up of friction and a recurrence of the noise. Continued…     2000 RICOH Corporation. All rights reserved. CONTROL NO. 073ABW...
  • Page 807 Tech Service Bulletin No. A250/B001– 037 Page 2 of 2 UNITS AFFECTED: A250/B001Serial Number cut-in not available at time of publication. P/N G8004854 Exit Rollers P/N G0294181 P/N G2504184 Exit Roller Spring Plate P/N A2504183 Spring Plate Inner A2504180 P/N G0294101...
  • Page 808 Fusing Unit with a new one (or one that is known to have no problem). P/N A2504180 Exit Roller Paper P/N G8004854 P/N G0294181 Exit Rollers Exit Roller     2000 RICOH Corporation. All rights reserved. CONTROL NO. 073ABW...
  • Page 809 Pressure Roller Case [A] that will act as a guide. The P/N was changed from A2504105 to A2504106. Please refer to TSB - 033 for the cut-in serial numbers. Continued…     CONTROL NO. 073ABW 2000 RICOH Corporation. All rights reserved.
  • Page 810 Tech Service Bulletin No. A250/B001 – 039 Page 2 of 2 In addition, when installing the new Pressure Roller Case (P/N A2504106) in machines that contain the old case (P/N G0294106), it is necessary to replace other components at the same time. Please see TSB - 018 for a description of these parts and the cut-in serial numbers.
  • Page 811 SOLUTION: If the noise condition occurs, check if any of the legs (P/N G0271180) have detached and replace any that have.     2000 RICOH Corporation. All rights reserved. CONTROL NO. 073ABW...
  • Page 812 SAVIN – 9918DP/2015DP SAVIN – 9918DP/2015DP SUBJECT: FLOWCHART FOR ANALYZING PAPER JAMS GENERAL: To aid in analyzing the cause of paper jams please use the following flowchart     CONTROL NO. 079ABW 2000 RICOH Corporation. All rights reserved.
  • Page 813 GESTETNER – 3218/3215S RICOH – AFICIO 180/150 SAVIN – 9918DP/2015DP SUBJECT: FLOWCHART FOR ANALYZING PAPER JAMS GENERAL: To aid in analyzing the cause of paper jams please use the following flowchart.     Copyright 2002 RICOH Corporation. All rights reserved.
  • Page 814 Updated Information (TOC Page) • 1-4 & 1-5 Updated Information for Key Counter • 3-40 & 3-41 Additional Pages –Key Counter Installation • Updated Information for Service Codes     CONTROL NO. 076ABW 2000 RICOH Corporation. All rights reserved.
  • Page 815 4.1.1 HOW TO ENTER AND EXIT USER TOOLS ........4-58 4.1.2 USER TOOLS TABLE ..............4-58 4.4 LEDS .......................4-60 4.5 SPECIAL TOOLS AND LUBRICANTS ............4-60 4.5.1 SPECIAL TOOLS ................4-60 4.5.2 LUBRICANTS .................4-60 4.6 ROM HISTORY ..................4-61 PREVENTIVE MAINTENANCE 5. PREVENTIVE MAINTENANCE SCHEDULE ......5-1 A250...
  • Page 816 A3, 11" x 17" A4 6% 80 sheets 99 sheets Number of pages A4 ITU-T#4 12% 35 sheets 99 sheets : Available NOTE: The paper sizes that can be used with Rotate Sort are A4/8 " x 11" and B5 only. A250...
  • Page 817 MACHINE CONFIGURATION Rev. 01/2001 1.2 MACHINE CONFIGURATION A250V501.WMF Version Item Machine Code Copier Copier A250 ADF (Optional) A859 Platen Cover (Optional) A893 Paper Tray Unit - 1 tray (Optional) A861 Paper Tray Unit - 2 trays (Optional) A860 1-bin Sorter (Optional)

  • Page 818: Key Counter Installation

    [B] and insert the key counter holder C]. Secure the key counter holder to the bracket (2 screws). Install the key counter cover [D] (3 screws). Remove the rear cover [E] (5 screws). Using a pair of pliers, remove the oblong cover [F]. A250 3-40...
  • Page 819 13. Adhere the key counter assembly to the left side of the scanner unit as shown below. NOTE: When attaching the key counter assembly, press the assembly firmly against the scanner cover. 14. Enter the Service Program Mode and set 5-113 to 1. Refer to page 4-26. 3-41 A250...

  • Page 820: Service Call Conditions

    4) When a level A or B SC occurs while in SP mode, the display does not indicate the SC number. If this occurs, check the SC number after exiting SP mode. This does not apply to level B codes. A250...
  • Page 821 Note: To prevent Toner from spilling, keep the AIO Cartridge level. 1. Unhook the bottom hooks of both springs [A] on the AIO cartridge. 2. Remove the rubber O-ring [B] from the shaft Continued… CONTROL NO 077ABW     2000 RICOH Corporation. All rights reserved.
  • Page 822 Tech Service Bulletin No. A250/B001 – 043 Page 2 of 3 3. Insert the screwdriver [C] as shown above and pry the side to remove the upper half of the AIO cartridge as in [D] below. Continued…...
  • Page 823 Tech Service Bulletin No. A250/B001 – 043 Page 3 of 3 4. Insert a sheet of paper between the OPC Drum and Charge Roller to prevent damage to the OPC Drum. 5. Clean the Charge Roller [E] with a dry cloth.
  • Page 824 TECHNICAL SERVICE BULLETINS...
  • Page 825 INTERFACE BOARD FOR 3218/3215S RICOH - NETWORK INTERFACE BOARD FOR RICOH - NETWORK INTERFACE BOARD FOR RICOH - NETWORK INTERFACE BOARD FOR RICOH - NETWORK INTERFACE BOARD FOR AFICIO 180/150 AFICIO 180/150 AFICIO 180/150 AFICIO 180/150 SAVIN - NETWORK INTERFACE BOARD FOR 9918DP/2015DP...
  • Page 826 Corrects the following: G6785839J November ’99 4.0.0 • PCL text filter support has been added. Production • “RICOH” brand name has been deleted from several functions and reports. Corrects the following: G6785839K April ’00 4.0.2 • HTTP access has been improved when...
  • Page 827 ADF RECEPTACLE GENERAL: The index and the part number for the connector to the ADF harness was omitted from the A250/B001 Parts Catalog. Please update your Parts Catalog with the following information. The following part correction is being issued for all A250/B001 Parts Catalogs.
  • Page 828 OPERATION PANEL KEY-TOPS GENERAL: To ensure that the printed symbols on the key-tops do not rub off, the following parts have been changed. The following part corrections are being issued for all A250/B001 Parts Catalogs. REFERENCE OLD PART NO. NEW PART NO.
  • Page 829 Tech Service Bulletin No. A250/B001 – 046 Page 2 of 2 UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style operation panel keytops installed during production. MODEL NAME SERIAL NUMBER Gestetner 3215S...
  • Page 830 RUBBER PADS GENERAL: The shapes of the rubber supports have been changed to ensure that they remain tightly connected to the machine. The following parts corrections are being issued for all A250/B001 Parts Catalogs. REFERENCE OLD PART NO. NEW PART NO.
  • Page 831 Tech Service Bulletin No. A250/B001 – 047 Page 2 of 2 UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style rubber pad-H5 installed during production. MODEL NAME SERIAL NUMBER Ricoh Aficio 180...
  • Page 832 SAVIN – 9918DP/2015DP SUBJECT: PARTS CATALOG UPDATES GENERAL: The following parts updates are being issued for all A250/B001 Parts Catalogs. • UPDATE 1: Exit Cover – To prevent accordion jams from occurring near the Exit Cover, a modification for greater clearance has been applied. Note that only one Exit Cover is now available.
  • Page 833 Tech Service Bulletin No. A250/B001 – 048 Page 2 of 5 UNITS AFFECTED: All A250/B001 copiers manufactured after the Serial Numbers listed below will have the new style Exit Cover installed during production. MODEL NAME SERIAL NUMBER Gestetner 3218 H1710300001...
  • Page 834 Tech Service Bulletin No. A250/B001 – 048 Page 3 of 5 • UPDATE 3: Turn Guide – The Turn Guide has been changed due to standardization with other models. Please update your A250 Parts Catalog with the following information. A250 only REFERENCE OLD PART NO.
  • Page 835 • UPDATE 4: Mirror Carriage – The 2 Mirror Carriage has been modified to improve the accuracy of enlargement and reduction and straight-line writing. Please update your A250 Parts Catalog with the following information. A250 only REFERENCE OLD PART NO.
  • Page 836 Page 5 of 5 • UPDATE 5: Platen Cover Feeler – The Platen Cover Feeler has been changed to maximize paper size detection accuracy. Please update your A250 Parts Catalog with the following information. A250 only REFERENCE OLD PART NO.
  • Page 837 The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages. PAGES: ⇒ The revised areas have been highlighted by an arrow • 7-17 Updated Information (A250 Firmware Modification History)  Copyright 2002 RICOH Corporation. All rights reserved. CONTROL NO. 140ABW...
  • Page 838 FIRMWARE HISTORY Rev. 06/2002 A250 COPIER FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION • A2505532 K May 2000 2.33 The detection conditions for SC546 have Production been changed as follows: • Old: 1. Detection during warm-up, standby and Energy Saver Mode.
  • Page 839 SUBJECT: FUSING JAM KIT GENERAL: To aid in servicing A250/B001 Fusing Jams, a Fusing Jam Kit has been created (P/N A2509800). The following table highlights which Fuser Jams are corrected by this kit: Fusing Jamming Kit (P/N A2509800) Jam Cause:...
  • Page 840 SUBJECT: FUSING JAM KIT GENERAL: To aid in servicing A250/B001 Fusing Jams, a Fusing Jam Kit has been created (P/N A2509801). The following table highlights which Fuser Jams are corrected by this kit: Fusing Jamming Kit (P/N A2509801) Jam Cause:...
  • Page 841 Replace the registration frame with the new style frame (A2501167) also the other parts that are listed on the following page must also be replaced with the new frame. NOTE: If the Right Door Modification is necessary refer to Technical Service Bulletin A250/B001 - 030; Dated 10/05/2000 for additional information. 1. Remove the Photoconductor Unit.
  • Page 842 Tech Service Bulletin No. A250/B001 – 051 Page 2 of 2 12. Remove the 2 connectors for the Cassette Sensors. 13. Remove the LD Unit (Refer to SM pg 6-15). 14. Disconnect the Fusing Unit connector harness from the PSU.
  • Page 843 We have provided a list of these items on the following page. NOTE: If the Right Door Modification is necessary refer to Technical Service Bulletin A250/B001 - 030; Dated 10/05/2000 for additional information.
  • Page 844 Tech Service Bulletin No. A250/B001 – 051 Reissue Page 2 of 2 12. Remove the 2 connectors for the Cassette Sensors. 13. Remove the LD Unit (Refer to SM pg 6-15). 14. Disconnect the Fusing Unit connector harness from the PSU.
  • Page 845 We have provided a list of these items on the following page. NOTE 1: If the Right Door Modification is necessary refer to Technical Service Bulletin A250/B001 - 030; Dated 10/05/2000 for additional information.
  • Page 846 Tech Service Bulletin No. A250/B001 – 051 Reissue Page 2 of 2 10. Disconnect the 3 connectors off the High Voltage bd marked T, C and B. 11. Remove the 1 ground screw. 12. Remove the 2 connectors for the Cassette Sensors.
  • Page 847 Fusing Unit without using the Pressure Release Lever. Since this can cause the Exit Roller Spring Plates to deform, the following parts have been changed to allow the Idler Gear to turn freely, even when the operator forgets to release the lever. The following parts updates are being issued for all A250/B001 Parts Catalogs. REFERENCE OLD PART NO.
  • Page 848 RICOH – AFICIO 180/150 SAVIN – 9918DP/2015DP SUBJECT: PARTS CATALOG UPDATES GENERAL: The following parts updates are being issued for all A250/B001 Parts Catalogs. • UPDATE 1: 2nd Mirror Carriage – The following has been modified to maximize the accuracy of enlargement/reduction and straight-line writing. Please update your A250/B001 Parts Catalog with the following information.
  • Page 849 Tech Service Bulletin No. A250/B001 – 053 Page 2 of 3 • UPDATE 2: Fusing Harness Cover – To ensure that slight deformations do not develop in the Fusing Harness Cover, the Fusing Unit Connector and Fusing Harness Cover have been modified. Please update your A250/B001 Parts Catalog with the following information.
  • Page 850 • UPDATE 3: Grounding Plates– The material for the Grounding Plates was changed to prevent the temperature from rising higher than the target temperature (180°C). Please update your A250/B001 Parts Catalog with the following information. REFERENCE OLD PART NO. NEW PART NO.
  • Page 851 “OK” key at the same time to reset the counter. The reset is successful if the beeper sounds 5 times. Power the machine “OFF” then “ON”.     Copyright 2003 RICOH Corporation. All rights reserved.
  • Page 852 SUBJECT: PARTS CATALOG UPDATES – FUSER SECTION GENERAL: The following updates are all related to parts in the A250/B001 Fuser section. The following parts updates are being issued for all A250/B001 Parts Catalogs. Please update your parts catalog with the following information.
  • Page 853 B0604132 Idler Gear - Fusing UNITS AFFECTED: The A250/B001 Fusing Idler Gear is available as a service part only. INTERCHANGEABILITY CHART: OLD and NEW parts can be used in both OLD and NEW parts CAN NOT be used in OLD machines.
  • Page 854 BULLETIN NUMBER: A891 – 001 12/23/99 APPLICABLE MODEL: GESTETNER – FAX OPTION for 3218 RICOH – FAX OPTION for AFICIO 180 SAVIN – FAX OPTION for 9918DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual page listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 855 8. Turn off the main power switch then A891R526.TIF disconnect the flash memory card. ⇒ 9. Turn SW1 off. 10. Turn the machine back on. 11. Print the system parameter list to check if the new ROM version is printed. A250...
  • Page 856 TECHNICAL SERVICE BULLETINS...
  • Page 857 BULLETIN NUMBER: B305 – 001 12/23/99 APPLICABLE MODEL: GESTETNER – PRINTER OPTION for 3218 RICOH – PRINTER OPTION for AFICIO 180 SAVIN – PRINTER OPTION for 9918DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual page listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 858 5.1 PRECAUTIONS ..................5-1 5.2 CONTROLLER ..................5-1 5.3 NIB......................5-3 6. TROUBLESHOOTING..............6-1 6.1 SC CODES ....................6-1 6.2 ERROR CODES ..................6-1 6.3 LED DISPLAY................... 6-2 6.3.1 LOCATION..................6-2 6.3.2 FATAL ERROR................6-3 6.4 ROM HISTORY..................6-4 A250...
  • Page 859 When an error occurs during a sort job, the corresponding SC number is not displayed. • With a job using various paper sizes, after the machine detects a paper mismatch and displays the corresponding message, it is not possible to continue the job. Continued….. A250...
  • Page 860 (i.e. after the job has been reset once). • Incorrect display of "Wingdings" font. Initial Production B3055280 A 1st Prod. NOTE 1: This can be viewed at SP Mode 7-801-4. NOTE 2: This can be viewed on the Printer Configuration page. A250...
  • Page 861 BULLETIN NUMBER: B305 – 002 02/22/2000 APPLICABLE MODEL: GESTETNER – PRINTER OPTION for 3218/3215S RICOH – PRINTER OPTION for AFICIO 180/150 SAVIN – PRINTER OPTION for 9918DP/2015DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual page listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 862 • Prod. The printer controller can now determine if it is See Note 1 installed in a A250 or B001. • Note 2 If a Postscript driver job is cancelled midway through the job, the image for the next job was not printed out correctly.
  • Page 863 (i.e. after the job has been reset once). • Incorrect display of "Wingdings" font. Initial Production B3055280 A 1st Prod. NOTE 1: This can be viewed at SP Mode 7-801-4. NOTE 2: This can be viewed on the Printer Configuration page. A250...
  • Page 864 BULLETIN NUMBER: B305 - 003 03/27/2000 APPLICABLE MODEL: GESTETNER – PRINTER CONTROLLER for 3218 RICOH – PRINTER CONTROLLER for AFICIO 180 SAVIN – PRINTER CONTROLLER for 9918DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual pages listed below must be replaced with the page supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 865 If this error is frequent, format the HDD. 47xx Controller ASIC error. Replace the controller. 6.3 LED DISPLAY 6.3.1 LOCATION The controller uses two LEDs to display error status even while the LCD message is not active. L E D 2 L E D 1 B305T501.WMF A250...
  • Page 866 BULLETIN NUMBER: B305 – 004 04/20/2000 APPLICABLE MODEL: GESTETNER – PRINTER OPTION for 3218 RICOH – PRINTER OPTION for AFICIO 180 SAVIN – PRINTER OPTION for 9918DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual page listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 867 5.2 CONTROLLER ..................5-1 5.3 NIB......................5-3 6. TROUBLESHOOTING..............6-1 6.1 SC CODES ....................6-1 6.2 ERROR CODES ..................6-1 6.3 LED DISPLAY................... 6-2 6.3.1 LOCATION..................6-2 6.3.2 FATAL ERROR................6-3 6.4 ROM HISTORY..................6-5 6.4.1 ROM HISTORY – B305 ..............6-5 A250...
  • Page 868 • Following the installation of the hard drive, even if the printer is selected in function priority, copy jobs receive first priority. Continued… A250...
  • Page 869 • Prod. The printer controller can now determine if it is See Note 1 installed in a A250 or B001. • Note 2 If a Postscript driver job is cancelled midway through the job, the image for the next job was not printed out correctly.
  • Page 870 PERMANENT SOLUTION: Upgrade the controller firmware with version 1.2.9 or later. The Controller Firmware revision F (file name B305_136.EXE) can be downloaded through the Ricoh Technical Services FTP Site http://tsc.ricohcorp.com. NOTE: Refer to Facts Line Bulletin # FL002 for more information about the FTP Internet Web Site.
  • Page 871 BULLETIN NUMBER: B305 - 006 05/30/2000 APPLICABLE MODEL: GESTETNER – PRINTER OPTION for 3218/3215S RICOH – PRINTER OPTION for AFICIO180/150 SAVIN – PRINTER OPTION for 9918DP/2015DP SUBJECT: SERVICE MANUAL - INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 873 GESTETNER – PRINTER OPTION for 3218/3215S GESTETNER – PRINTER OPTION for 3218/3215S GESTETNER – PRINTER OPTION for 3218/3215S RICOH – PRINTER OPTION for AFICIO 180/150 RICOH – PRINTER OPTION for AFICIO 180/150 RICOH – PRINTER OPTION for AFICIO 180/150 RICOH – PRINTER OPTION for AFICIO 180/150 SAVIN –...
  • Page 874 GESTETNER – PRINTER OPTION for 3218/3215S GESTETNER – PRINTER OPTION for 3218/3215S GESTETNER – PRINTER OPTION for 3218/3215S RICOH - PRINTER OPTION for AFICIO 180/150 RICOH - PRINTER OPTION for AFICIO 180/150 RICOH - PRINTER OPTION for AFICIO 180/150 RICOH - PRINTER OPTION for AFICIO 180/150...
  • Page 875 Firmware modified so that the controller can connect to and be used with the DAZEL* System. However, the A265/A267 is not yet officially certified by DAZEL Corp. When you enable this function, it is necessary to Continued do the following: A250...
  • Page 876 -Set NIC to bi-directional-mode (refer to NIC manual). -Do not set Bit SW3, bit 2 to 1 (as explained above, these two SW should not be simultaneously enabled). * To deactivate the DAZEL support function, set Bit SW3, bit 4 to 1 (0=Enabled, 1=Disabled). A250...
  • Page 877 GESTETNER – PRINTER OPTION for 3218/3215S GESTETNER – PRINTER OPTION for 3218/3215S GESTETNER – PRINTER OPTION for 3218/3215S RICOH - PRINTER OPTION for AFICIO 180/150 RICOH - PRINTER OPTION for AFICIO 180/150 RICOH - PRINTER OPTION for AFICIO 180/150 RICOH - PRINTER OPTION for AFICIO 180/150...
  • Page 878 After an A4 LEF print job is completed and the Production ON Line key is pressed, it takes a relatively long time to enter OFF Line mode. • The controller stalls when the test document (A4 LEF) for Corel Draw 9 is printed. A250...
  • Page 879 BULLETIN NUMBER: B305 – 010 11/12/2002 APPLICABLE MODEL: GESTETNER – PRINTER OPTION for 3218/3215S RICOH – PRINTER OPTION for AFICIO 180/150 SAVIN – PRINTER OPTION for 9918DP/2015DP SUBJECT: SERVICE MANUAL – INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 880 Aficio Manager of this error. • When using the PS driver for a collated print job (bypass feed), only the 1st set is printed out. • Buffer size error occurs during data communication over IEEE1284 ECP. A250...
  • Page 881 • Added Euro currency codes to existing symbol sets MC Text and PS Math. • Changed symbol sets Win3.1 Latin1 8E, 9E, and Win 3.1 Baltic FF so that they appear on outputs the same as with HP printers. A250...
  • Page 882 B305 – 011 12/03/2002 APPLICABLE MODEL: GESTETNER – PRINTER OPTION for 3218/3215S RICOH – PRINTER OPTION for AFICIO 180/150 SAVIN – PRINTER OPTION for 9918DP/2015DP SUBJECT: NETWORK INTERFACE BOARD GENERAL: The Network Interface Board has been registered as a service part for the B305 Parts Catalog. The following part update is being issued for all B305 Parts Catalogs.
  • Page 883 B305 – 012 02/12/2003 APPLICABLE MODEL: GESTETNER – PRINTER OPTION for 3218/3215S RICOH – PRINTER OPTION for AFICIO 180/150 SAVIN – PRINTER OPTION for 9918DP/2015DP SUBJECT: FIRMWARE MODIFICATION GENERAL: The latest firmware version can be downloaded at the Technology Solution Center FTP Site http://tsc.ricohcorp.com.
  • Page 884 Parts Catalog as shown in the illustration below. The following part update is being issued for all B305 Parts Catalogs. REFERENCE NEW PART NUMBER DESCRIPTION PAGE ITEM B3085181 PS3 Board 22 * DENOTES NEW ITEM NUMBER Copyright     2003 RICOH Corporation. All rights reserved. Page 1 of 1...
  • Page 885 GESTETNER – NETWORK INTERFACE BOARD for 3218/3215S GESTETNER – NETWORK INTERFACE BOARD for 3218/3215S GESTETNER – NETWORK INTERFACE BOARD for 3218/3215S RICOH - NETWORK INTERFACE BOARD for AFICIO 180/150 RICOH - NETWORK INTERFACE BOARD for AFICIO 180/150 RICOH - NETWORK INTERFACE BOARD for AFICIO 180/150...
  • Page 886 2.3.4 APPLETALK (ETHERTALK) NETWORKS ........2-5 3. SERVICE TABLES AND PROCEDURES........3-1 3.1 PRINTING REPORTS ................3-1 3.1.1 NIB STATUS SHEET................3-1 3.1.2 NIB LOG LIST ..................3-1 3.2 NVRAM RESET..................3-1 4. TROUBLESHOOTING ..............4-1 4.1 LED INDICATIONS ...................4-1 4.2 FIRMWARE HISTORY ................4-2 A250...

  • Page 887: Firmware History

    Corrects the following: G6785839D March ’99 3.8.6 • The firmware was modified to support Production A250/B001. Corrects the following: G6785839E April ’99 3.8.7 • One banner data page of NetWare was Production split into two pages when using NetWare 3.12 pserver mode.
  • Page 889 GESTETNER – NETWORK INTERFACE BOARD for 3222/3227 GESTETNER – NETWORK INTERFACE BOARD for 3222/3227 GESTETNER – NETWORK INTERFACE BOARD for 3222/3227 RICOH - NETWORK INTERFACE BOARD for AFICIO 220/270 RICOH - NETWORK INTERFACE BOARD for AFICIO 220/270 RICOH - NETWORK INTERFACE BOARD for AFICIO 220/270...
  • Page 890 Rev. 05/2000 TABLE OF CONTENTS 1. OVERALL MACHINE INFORMATION......... 1-1 1.1 SPECIFICATIONS..................1-1 1.2 SOFTWARE ACCESSORIES ..............1-1 1.2.1 UTILITY SOFTWARE ................1-1 1.2.2 SERVICE TOOLS................1-1 1.3 BLOCK DIAGRAM..................1-2 1.4 COMPONENT LAYOUT ................1-3 2. INSTALLATION................2-1 2.1 HARDWARE INSTALLATION ..............2-1 2.2 UTILITY SOFTWARE SETUP ..............2-1 2.2.1 PRINTER MANAGER FOR ADMIN...........2-1 2.2.2 WEB STATUS MONITOR ..............2-1 2.3 SETTING UP THE NIB FOR VARIOUS NETWORKS........2-2...
  • Page 891 If the NIB received 5 simultaneous print jobs, additional print jobs would be lost. Corrects the following: G6785839D March ’99 3.8.6 • The firmware was modified to support Production A250/B001. Corrects the following: G6785839E April ’99 3.8.7 • One banner data page of NetWare was Production split into two pages when using NetWare 3.12 pserver mode.
  • Page 892 Corrects the following: G6785839J November ’99 4.0.0 • PCL text filter support has been added. Production • “RICOH” brand name has been deleted from several functions and reports. Corrects the following: G6785839K April ’00 4.0.2 • HTTP access has been improved when...
  • Page 893 Currently there is no way to enable this function because the current NVRAM volume on the Controller Board is not large enough to store all the NIB NVRAM data. After replacing the NIB, you must input the data manually.     CONTROL NO. 031ALL 2000 RICOH Corporation. All rights reserved.
  • Page 894 GESTETNER – NETWORK INTERFACE BOARD for 3218/3215S GESTETNER – NETWORK INTERFACE BOARD for 3218/3215S GESTETNER – NETWORK INTERFACE BOARD for 3218/3215S RICOH - NETWORK INTERFACE BOARD for AFICIO 180/150 RICOH - NETWORK INTERFACE BOARD for AFICIO 180/150 RICOH - NETWORK INTERFACE BOARD for AFICIO 180/150...
  • Page 895 Corrects the following: G6785839J November ’99 4.0.0 • PCL text filter support has been added. Production • “RICOH” brand name has been deleted from several functions and reports. Corrects the following: G6785839K April ’00 4.0.2 • HTTP access has been improved when...
  • Page 896 GESTETNER – NETWORK INTERFACE BOARD for 3222/3227 GESTETNER – NETWORK INTERFACE BOARD for 3222/3227 GESTETNER – NETWORK INTERFACE BOARD for 3222/3227 RICOH - NETWORK INTERFACE BOARD for AFICIO 220/270 RICOH - NETWORK INTERFACE BOARD for AFICIO 220/270 RICOH - NETWORK INTERFACE BOARD for AFICIO 220/270...
  • Page 897 Corrects the following: G6785839J November ’99 4.0.0 • PCL text filter support has been added. Production • “RICOH” brand name has been deleted from several functions and reports. Corrects the following: G6785839K April ’00 4.0.2 • HTTP access has been improved when...
  • Page 898 BULLETIN NUMBER: B307 – 006 12/04/2002 APPLICABLE MODEL: GESTETNER – NETWORK INTERFACE BOARD for 3222/3227 RICOH – NETWORK INTERFACE BOARD for AFICIO 220/270 SAVIN – NETWORK INTERFACE BOARD for 9922DP/9927DP SUBJECT: SERVICE MANUAL – INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 899 FIRMWARE HISTORY Rev. 12/2002 B307 NIB OPTION FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION ⇒ Corrects the following: G6785839N August ’01 4.0.8 Production • Can not connect to NetWare Servers when the servers use NCP Packet Signature Level 2.
  • Page 900 BULLETIN NUMBER: B307 – 007 12/04/2002 APPLICABLE MODEL: GESTETNER – NETWORK INTERFACE BOARD for 3218/3215S RICOH – NETWORK INTERFACE BOARD for AFICIO 180/150 SAVIN – NETWORK INTERFACE BOARD for 9918DP/2015DP SUBJECT: SERVICE MANUAL – INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 901 G6785839P July ’02 4.1.0 Production • SNMP security vulnerabilities reported by CERT on Feb.12, 2002 has been tested using the PROTOS c06-snmpv1 test suite and we have verified the fixes. -CERT :http://www.cert.org/advisories/CA-2002- 03.html -PROTOS c06-snmpv1 test Suite :http://www.ee.oulu.fi/research/ouspg/pro tos/testing/c06/snmpv1/ A250...
  • Page 902 GESTETNER - POSTSCRIPT OPTION TYPE 185 for 3218/3215S/3222/3227 GESTETNER - POSTSCRIPT OPTION TYPE 185 for 3218/3215S/3222/3227 RICOH - POSTSCRIPT OPTION TYPE 185 for AFICIO 180/150/220/270 RICOH - POSTSCRIPT OPTION TYPE 185 for AFICIO 180/150/220/270 RICOH - POSTSCRIPT OPTION TYPE 185 for AFICIO 180/150/220/270...
  • Page 903 POSTSCRIPT KIT TYPE 185 B308...
  • Page 904 Rev. 08/2000 TABLE OF CONTENTS ROM HISTORY.................. 1-1 1.1 FIRMWARE MODIFICATION HISTORY ............1-1...
  • Page 905 VERSION Corrects the following: B3085280 A Initial Production 1.0.0 • The printer controller can now detect whether it is installed in a A250 or B001 Corrects the following: B3085280 B October ’99 1.2.0 • The PostScript Option firmware has been...
  • Page 906 GESTETNER – POSTSCRIPT OPTION TYPE 185 for 3218/3215S/3222/3227 GESTETNER – POSTSCRIPT OPTION TYPE 185 for 3218/3215S/3222/3227 RICOH - POSTSCRIPT OPTION TYPE 185 for AFICIO 180/150/220/270 RICOH - POSTSCRIPT OPTION TYPE 185 for AFICIO 180/150/220/270 RICOH - POSTSCRIPT OPTION TYPE 185 for AFICIO 180/150/220/270...
  • Page 907 VERSION Corrects the following: B3085280 A Initial Production 1.0.0 • The printer controller can now detect whether it is installed in a A250 or B001 Corrects the following: B3085280 B October ’99 1.2.0 • The PostScript Option firmware has been...
  • Page 908 ROM HISTORY Rev. 12/2000 B308 POSTSCRIPT OPTION FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION ⇒ Corrects the following: B3085280 E November ’00 1.2.4 • The print speed slows down during Production continuos printing of a 1-page job. ** To activate this correction, it is necessary to set Bit SW3, bit 2 to 1 (0=Disabled, 1=Enabled) and set Bit...
  • Page 909 GESTETNER – POSTSCRIPT OPTION TYPE 185 for 3218/3215S/3222/3227 GESTETNER – POSTSCRIPT OPTION TYPE 185 for 3218/3215S/3222/3227 RICOH - POSTSCRIPT OPTION TYPE 185 for AFICIO 180/150/220/270 RICOH - POSTSCRIPT OPTION TYPE 185 for AFICIO 180/150/220/270 RICOH - POSTSCRIPT OPTION TYPE 185 for AFICIO 180/150/220/270...
  • Page 910 VERSION Corrects the following: B3085280 A Initial Production 1.0.0 • The printer controller can now detect whether it is installed in a A250 or B001 Corrects the following: B3085280 B October ’99 1.2.0 • The PostScript Option firmware has been...
  • Page 911 ROM HISTORY Rev. 7/2001 B308 POSTSCRIPT OPTION FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION ⇒ Continued… • The print speed slows down during continuos printing of a 1-page job. ** To activate this correction, it is necessary to set Bit SW3, bit 2 to 1 (0=Disabled, 1=Enabled) and set Bit SW3, bit 4 to 1 (DAZEL* support function...
  • Page 912 BULLETIN NUMBER: B308 – 004 11/13/2002 APPLICABLE MODEL: GESTETNER – POSTSCRIPT OPTION TYPE 185 for 3218/3215S/3222/3227 RICOH – POSTSCRIPT OPTION TYPE 185 for AFICIO 180/150/220/270 SAVIN – POSTSCRIPT OPTION TYPE 185 for 9918DP/2015DP/9922DP/9927DP SUBJECT: SERVICE MANUAL – INSERT GENERAL: The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
  • Page 913 ROM HISTORY Rev. 11/2002 B308 POSTSCRIPT OPTION FIRMWARE MODIFICATION HISTORY FIRMWARE SERIAL FIRMWARE DESCRIPTION OF MODIFICATION LEVEL NUMBER VERSION Continued… • The print speed slows down during continuos printing of a 1-page job. ** To activate this correction, it is necessary to set Bit SW3, bit 2 to 1 (0=Disabled, 1=Enabled) and set Bit SW3, bit 4 to 1 (DAZEL* support function...

This manual is also suitable for:

B001

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