Transferring An Internal/External Call To An Internal Subscriber - Aastra openphone 28 User Manual

Transferring an Internal/External Call to an Internal Subscriber

You have dialled an internal consultation call (see Enquiry/Toggling by Means of the
R-Key starting on page 52).
The subscriber called via enquiry answers:
G
Announce the call transfer.
A
Press receiver key briefly.
The subscriber called via enquiry does not answer or is busy:
A
Press receiver key briefly. The other subscriber is called.
If the called subscriber accepts the call, he/she will be connected to the waiting call. If
the call is not accepted within a certain period of time (by default 45 seconds), you get
an recall and after pressing
The period of time after which a recall is made can be changed by your system admin-
istrator in the OpenCom 100 / Aastra 800 and you can ask them for the current time
value.
If the system administrator has set the feature Music on hold upon transfer on
calling in the configurator, then the caller hears "Music on Hold" while the call is
being signalled at the other subscriber. This setting also specifies whether the caller
hears "Music on Hold" on a recall, or whether they hear the ringing tone or busy tone.
Use the following procedure to disconnect an enquiry connection (e. g. when the
subscriber called is busy):
Menu
Press softkey briefly.
F
Use the arrow keys to select and confirm the
OK
Press softkey to confirm.
Z
Enter another internal call number to transfer the call.
or
R
Press R key briefly. You are speaking with the waiting subscriber once
again.
A
you are connected to the original subscriber.
Making Calls
Disconnect
menu entry.
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