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If you need service or help,
we suggest you follow
these three steps:
1. Before calling for service...
Performance
problems
are sometimes
caused
by
little things you can correct without tools. Before you
call for service, check this list.
If your refrigerator
will not operate:
l
Is the electric
cord plugged
in?
l
Is a fuse blown or a circuit breaker tripped?
l
Is the Temperature
Control dial turned ON?
If your ice maker
will not operate:
l
Hasthe freezer had enough time toget
cold? With
a new refrigerator,
this might take overnight.
l
Is the signal arm ON...in the down position?
l
Is the water valve turned on, and is water getting
to the ice maker?
If there
is a rattling
or jingling
noise,
or other
unfamiliar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
is running?
l
New features on your new refrigerator
make new
sounds. You may be hearing
air flowing
from the
fans, timer clicks for the defrosting
cycle,
defrost
water draining
into the defrost pan. If you have an
ice maker, you will hear water fill the molds and
the ice drop intothe
bin.
It there is water
in the detrost
pan:
l
In hot, muggy weather, this is normal. The pan can
even be half full. Make sure the refrigerator
is level
so the pan doesn't overflow.
It the light doesn't
work:
l
Check
fuses and circuit
breakers.
Make sure it's
plugged
in.
l
The bulb may be burned
out. Unplug the refriger-
ator; remove the light shield; replace
the bulb with
an appliance
bulb no larger than 40 watts. Re-
place the light shield and plug in the cord.
It the motor seems to run too much:
l
Is the condenser,
behind the base grill, free of dust
and lint?
l
On hot days, or if the room is warm, the motor
naturally runs longer.
l
If the door has been opened
a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
Remember:
Motor running time depends
on dif-
ferent things: number of door openings,
amount
of
food stored, temperature
of the room, setting of the
controls.
And, your new refrigerator
may be larger
than
your old one so it has more space to be cooled.
It
also has a regular freezer instead
of a frozen food
compartment.
It provides
colder
and more uniform
temperatures
for better food storage. All this means
better refrigeration
and may require
more running
time than your old one.
2. If you need service*:
SYMBOL
OF OUALITY
SERVICE
If your WHIRLPOOL'
appliance
ever needs
service anywhere
in the
United
States,
help
is
just a phone call away
.to
your
nearest
Whirlpool
franchised
TECH-CARE"
service
representative.
Whirlpool
maintains
a nationwide
network
of franchised
TECH-CARE service companies
to fulfill
your warranty
and provide
after-warranty
service
and maintenance
to keep your WHIRLPOOL appli-
ance in peak condition.
You'll find your nearest TECH-CARE service com-
pany
listed In your local
telephone
book
Yellow
Pages under Washers/ Dryers - Repairing
or Servic-
ing. Should
you not find a listing,
dial free, the
Whirlpool
COOL-LINE"
service
assistance
tele-
phone
number
(800) 253-1301.
When calling
from:
Michigan
. , . .
.
.
(800) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . . (800) 2531121
If you move...To
make sure that your appliance
is
correctly
installed
and to insure its continued
satis-
factory
operation,
please
telephone
your nearest
TECH-CARE"
service company
for installation
or to
get the name
of a qualified
installer. (Installation
cost will, of course, be paid by you.]
Helpful
hints...You
can help your TECH-CARE ser-
vice representative
give you faster service
if you
include the model and serial number of your appli-
ance when requesting
service. Also, retain your sales
slip and warranty to verify your warranty status.
Remember...Your
TECH-CARE service
representa-
tive is specially
trained
in the expert
repairing
and
servicing
of your WHIRLPOOL appliances.
He can
help you maintain
the quality
originally
built into
your WHIRLPOOL appliance.
So why not take the
time. now, to look up his telephone
number and jot it
down in the space provided
on the cover.
3. If you have a problem* :
Call Whirlpool Corporation
in Benton Harbor at the
COOL-LINE
service
assistance
telephone
number
[see Step 2) or write:
Mr. Stephen E. Upton, Vice President
Whirlpool
Corporation
Administrative
Center
2000 U.S. 33 North, Benton Harbor, Michigan
49022
'If you
must
call
or wte.
please
provide
your
name.
address.
telephone
number,
type
of appliance.
brand,
model.
setlal
num
ber. date
of purchase.
the dealer's
name.
and
a complete
descrip
tlon
of the
problem
This lnformatlon
IS needed
in order
lo better
respond
to your
request
for assistance
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