Troubleshooting - Cafe Caps Torino User Manual

If the machine is not working properly, make the simple checks set out below. If the problem is not
among those listed or if it still persists, even if you follow the advice given, contact an authorized
CAFECAPS dealer.
Problem
The product is not
dispensed.
The coffee is not
hot enough.
The pump is too noisy.
A few drops come out of
the dispenser, especially
when the machine is
warming up.
Coffee tastes sour.
Display
E_1
E_2
E_3
I_I

Troubleshooting

Causes
• The tank is empty.
• The water tank is not fully
seated.
• Capsule drawer full.
•
The ducts are blocked with
limescale.
- The pump is defective.
•
Cups are cold.
•
The heating system is
defective.
• The water tank is not fully
seated.
• The pump is defective.
• This is not a fault.
•
The machine was not rinsed
properly after descaling.
Alarm
•
Temperature alarm.
• The water tank is not fully
seated.
• Water shortage.
•
Full capsule drawer.
10
English Version
Corrective action
• Fill the tank.
• Seat the tank properly.
• Empty the capsule
receptacle.
•
Carry out decalcification
•
Contact CAFECAPS dealer.
•
Pre-heat the cups
•
Contact CAFECAPS dealer.
•
Seat the tank properly.
•
Contact CAFECAPS dealer.
• If is normal for a few drops
to come out, this is not a
defect.
• Re-rinse the machine.
Corrective action
•
Contact the dealer.
• Seat the tank properly and
switch on the appliance.
•
If the problem persists,
contact CAFECAPS
dealer.
• Refill the tank.
•
Empty the drawer.