Samsung UA65KS9500R E-Manual page 5

Troubleshooting
Getting Support
74 Support through Remote Management
75 Finding the contact information for service
75 Requesting service
Diagnosing the TV operation
There Is a Problem with the Picture
76 Testing the picture
I Can't Hear the Sound Clearly
79 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
86 Before using the recording and Schedule Recording functions
88 Before using the Timeshift function
Supported broadcasting audio options
Supported Resolutions for UHD Input Signals
89 If HDMI UHD Color is set to Off
89 If HDMI UHD Color is set to On
Read Before Using Voice Interaction
90 Precautions for Voice Interaction
90 Requirements for using Voice Interaction
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
94 Limitations on use of Photo, Video, and Music files
95 Supported external subtitles
95 Supported internal subtitles
96 Supported image formats and resolutions
96 Supported music formats and codecs
97 Supported video codecs
Read After Installing the TV
100 Picture sizes and input signals
101 Installing an anti-theft lock
101 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
103 IBM
103 MAC
104 VESA DMT
Supported Resolutions for Video Signals
105 CEA-861
Read Before Using Bluetooth Devices
106 Restrictions on using Bluetooth
Buttons and Functions
107 Buttons and functions available while playing multimedia
content
109 Buttons and functions available while using sports mode
110 Buttons and functions available while recording a programme
or Timeshift
Licence