Swann 4-4350 Instruction Manual

Swann 4-4350 Instruction Manual

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Professional HD
Security System
Security Made Smarter
PRO SERIES HD
720P
INSTRUCTION MANUAL

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Summary of Contents for Swann 4-4350

  • Page 1 Professional HD Security System Security Made Smarter PRO SERIES HD 720P INSTRUCTION MANUAL...
  • Page 2: Important Information

    Only a select number of staff it is the buyer’s responsibility to be aware of all applicable laws and reg- at Swann Technical Support Telephone Helpdesk can assist. Password ulations that prohibit or limit the use of cameras and to comply with the retrieval can take several days, which means you will not be able to ac- applicable laws and regulations.
  • Page 3: Table Of Contents

    Contents Important Information Record: Holiday Contents Manual: Record Chapter 1: Menu Chapter 4: Playback Menu Layout Playback: Normal Chapter 2: Camera Configuration Playback: Event Record: Parameters - Record Playback: Tag Record: Parameters - Substream Playback: Smart Camera: OSD Chapter 5: Export Camera: Image Export: Normal Camera: Motion...
  • Page 4 Contents Configuration: Network - More Settings Configuration: Live View - General Configuration: Live View - View Configuration: Exceptions Configuration: User Chapter 7: System Maintenance System Maintenance: System Info System Maintenance: Log Information System Maintenance: Import/Export System Maintenance: Upgrade System Maintenance: Default System Maintenance: Net Detect System Maintenance: HDD Detect HDD: General...
  • Page 5: Chapter 1: Menu

    Menu The Menu is where you control the var- ious actions and options that are avail- able on your DVR. You can also access previously recorded video for playback and to export to a storage device such as a USB flash drive. To maintain sys- tem integrity, a firmware upgrade can be performed when available and ac- 26-02-2016 Fri 09:30:15...
  • Page 6: Menu Layout

    Menu Layout To access the Menu, right-click the mouse then select “Menu”. Hover the mouse cur- sor over each button to display a description. To exit the Menu click “Exit” or right-click the mouse. To shutdown or reboot your DVR, or simply log out of the current user ac- count, click the “Shutdown”...
  • Page 7: Chapter 2: Camera Configuration

    Camera Configuration The camera configuration options are 26-02-2016 Fri 09:30:15 available in the “Record” and “Cam- era” menus that are accessible from Camera 01 the Menu. You can change the res- olution and bitrate as well as image settings for brightness, contrast and saturation.
  • Page 8: Record: Parameters - Record

    Record: Parameters - Record · Don’t forget to click “Ap- The Parameters func- tion allows ply” to save settings. change the resolution · Use the “Copy” function to and bitrate for each apply all settings to the other camera connected. By cameras.
  • Page 9: Record: Parameters - Substream

    Record: Parameters - Substream · Don’t forget to click “Ap- The Substream menu gives you control on ply” to save settings. how video is streamed · Use the “Copy” function to to your mobile device apply all settings to the other or computer using the cameras.
  • Page 10: Camera: Osd

    Camera: OSD · Don’t forget to click “Ap- ply” to save settings. 26-02-2016 Fri 09:30:15 · Use the “Copy” function to apply all settings to the other cameras. · Click the “Restore” button Camera 01 to revert back to default set- tings.
  • Page 11: Camera: Image

    Camera: Image · Don’t forget to click “Ap- You can adjust the var- ious settings available ply” to save settings. to help fine-tune the 26-02-2016 Fri 09:30:15 · Use the “Copy” function to camera’s overall im- apply all settings to the other age quality.
  • Page 12: Camera: Motion

    Camera: Motion · Don’t forget to click “Ap- Whether you’re waiting for an expected event, ply” to save settings. hoping you don’t spot 26-02-2016 Fri 09:30:15 · Use the “Copy” function to an unwelcome visitor, apply all settings to the other or just curious about cameras.
  • Page 13: Motion Detection Tips

    Motion Detection Tips Motion Detection is an essential part of your security system and is the main method used to detect when someone is in your home. When motion has been detected, a signal is sent to your DVR that alerts you to a potential threat in your home. It does this in several ways such as activating its internal buzzer, sending an email and sending an alert to your mobile device or computer.
  • Page 14: Camera: Privacy Mask

    Camera: Privacy Mask · Don’t forget to click “Ap- This function can be used to obscure all ply” to save settings. or part of your image 26-02-2016 Fri 09:30:15 · Use the “Copy” function to for privacy (up to four apply all settings to the other masks per camera).
  • Page 15: Camera: Video Tampering

    Camera: Video Tampering · Don’t forget to click “Ap- Any security system can be vulnerable to ply” to save settings. attack or image fail- 26-02-2016 Fri 09:30:15 · Use the “Copy” function to ure. This function can apply all settings to the other be used in scenarios cameras.
  • Page 16: Camera: Video Loss

    Camera: Video Loss · Don’t forget to click “Ap- If your DVR doesn’t receive an active vid- ply” to save settings. eo signal from one or 26-02-2016 Fri 09:30:15 · Use the “Copy” function to more cameras, this is apply all settings to the other regarded as a potential cameras.
  • Page 17: Camera: Video Quality Diagnostics

    Camera: Video Quality Diagnostics · Don’t forget to click “Ap- Video Quality Diag- nostics enables your ply” to save settings. DVR to alert you if the 26-02-2016 Fri 09:30:15 · Use the “Copy” function to camera has a blurred apply all settings to the other image, if there is ab- cameras.
  • Page 18: Camera: Vca - Line Crossing Detection

    Camera: VCA - Line Crossing Detection · Don’t forget to click “Ap- (Video Content Analysis) provides you ply” to save settings. with much greater 26-02-2016 Fri 09:30:15 · Click the “Restore” button control on how your to revert back to default set- DVR detects motion.
  • Page 19 Camera: VCA - Line Crossing Detection (cont.) 26-02-2016 Fri 9:30:15 26-02-2016 Fri 09:30:15 Camera 01 Camera 01 You can select a different rule for each detection line drawn, giving you flexibility on how motion is detected. 1. Draw Line: The pen tool is used to draw a detection line. Click this number, the more sensitive the detection line will be.
  • Page 20: Camera: Vca - Intrusion Detection

    Camera: VCA - Intrusion Detection · Don’t forget to click “Ap- Intrusion Detection can be used to define ply” to save settings. specific areas that you 26-02-2016 Fri 09:30:15 · Click the “Restore” button want to monitor for to revert back to default set- motion.
  • Page 21 Camera: VCA - Intrusion Detection (cont.) 26-02-2016 Fri 9:30:15 26-02-2016 Fri 09:30:15 Camera 01 Camera 01 Up to four intrusion regions can be drawn at any size, giving you flexibility on how motion is detected. 1. Draw Quadrilateral: Please note: A quadrilateral is a polygon with four sides and It’s very important that you change the recording four corners (basically a square shape).
  • Page 22: Camera: Ptz

    Camera: PTZ 26-02-2016 Fri 09:30:15 Camera 01 Even though the PTZ menu is accessible, the PTZ functions and controls are not compatible with this DVR model.
  • Page 23: Chapter 3: Recording Configuration

    Recording Configuration The recording configuration options are available in the “Record” menu that is accessible from the Menu. From here you can access and change the default recording schedule (present- ed as a 24 hour 7 days a week grid and is color coded) for each camera con- nected as well as enabling a schedule when holidays are taken.
  • Page 24: Record: Schedule

    Record: Schedule · Don’t forget to click “Ap- By default, a Motion schedule been ply” to save settings. enabled for each con- · Use the “Copy” function to nected camera. You apply all settings to the other can however change cameras.
  • Page 25: Record: Advanced

    Record: Advanced · Don’t forget to click “Ap- ply” to save settings. · Click the “Back” button to go back to the Menu. This option allows your DVR to overwrite the oldest video files on the hard drive when recording. This prevents your DVR from running out of storage space.
  • Page 26: Record: Holiday

    Record: Holiday There are times when you don’t want your DVR to record using its regular schedule. Per- haps you require it to record more, or less, or at different times. This function allows you to define periods of time where your DVR will employ an alternative recording schedule.
  • Page 27: Manual: Record

    Manual: Record If you need to override the recording schedule in place, you can use this function for each camera connected. The green “ON” button indicates that each camera has a recording schedule enabled. The red “OFF” button indicates that each camera has no recording schedule enabled and the yellow “ON”...
  • Page 28: Chapter 4: Playback

    Playback 18-04-2016 Mon 11:33:50 The Playback function gives you the ability to search and play previously re- corded videos that are stored on your DVR’s hard drive. You have the choice of selecting either Normal, Event, Camera 01 Tag or Smart Playback. When playing videos, you can add Tags to help you identify people or objects and you can 18-04-2016 Mon 09:41:05...
  • Page 29: Playback: Normal

    Playback: Normal Select from one or more Normal mode gives camera(s) that you the ability to play 18-04-2016 Mon 11:33:50 would like to display for video from one or more playback. camera(s) on a given day. The blue segments located on the timeline (underneath the video) indicate Normal...
  • Page 30: Playback: Event

    Playback: Event Select from one or more Event mode gives you camera(s) that you would the ability to search for 18-04-2016 Mon 09:41:05 like to search on. Select video footage that has a start time & date and one or more events over end time &...
  • Page 31: Playback: Tag

    Playback: Tag Select from one or more mode isolates camera(s) that you would events based on the 18-04-2016 Mon 14:47:52 like to search on. Input Tag information that the name for the Tag has been applied to (be careful as it is case particular video.
  • Page 32: Playback: Smart

    Playback: Smart Select from one or more Smart mode allows you camera(s) that to define a specific area 18-04-2016 Mon 11:51:35 would like to display for of the video which then playback. makes it easier to find what you are searching for.
  • Page 33 Playback: Smart (cont.) 18-04-2016 Mon 11:51:35 18-04-2016 Mon 11:51:35 Camera 01 Camera 01 Click “Clear All” to remove the current defined area. 18-04-2016 Mon 11:51:35 There are three detection types available – Line Crossing Detection, Intrusion Detection and Motion Detection. Select the desired detection type then create the area that you want to define for Smart mode.
  • Page 34: Chapter 5: Export

    Export The Export function gives you the abil- ity to save important events to a USB flash drive. As the Overwrite option is enabled by default, it’s important to copy these important events before they are overwritten. You can play these video files either on your DVR or your computer.
  • Page 35: Export: Normal

    Export: Normal 04-05-2016 Tue 00:12:08 Camera 01 Video files fitting your search criteria will be displayed. A thumbnail is visible displaying the first frame of the file. Analog: Click this to select all cameras or select one or more cameras Click the checkbox to select files that you want to export.
  • Page 36: Export: Event

    Export: Event This function is specific to exporting Motion and VCA events only. Click the checkbox to select files that you want to export. Major Type: Select either “Motion” or “VCA” for the event type to search Insert your USB flash drive to the USB port. for.
  • Page 37: Chapter 6: Configuration

    Configuration The options available give you com- plete control on how your DVR is con- figured and how it operates. Some of the options such as Resolution, Time Zone, Email, Daylight Saving and password creation are configured during the Setup Wizard. For experi- enced network users, your DVR pro- vides options that can be configured to suit your particular requirements.
  • Page 38: Configuration: General - General

    Configuration: General - General · Don’t forget to click “Ap- ply” to save settings. · Use the “Copy” function to apply all settings to the other cameras. · Click the “Back” button to go back to the Menu. Language: Enable Wizard: Select a language you would like the system menus and Your DVR will automatically run the Setup Wizard when alerts to be displayed in.
  • Page 39: Configuration: General - Dst Settings

    Configuration: General - DST Settings · Don’t forget to click “Ap- ply” to save settings. · Click the “Back” button to go back to the Menu. The DST (Daylight Saving Time) function allows you to select the amount of time that Daylight Saving has increased by in your time zone. Enable DST: Click the checkbox to enable.
  • Page 40: Configuration: General - More Settings

    Configuration: General - More Settings · Don’t forget to click “Ap- ply” to save settings. · Click the “Back” button to go back to the Menu. Device Name: The name that your DVR considers to be its own and what it will use to register an IP address with your router.
  • Page 41: Configuration: Network - General

    Configuration: Network - General · Don’t forget to click “Ap- Network configuration is not required when ply” to save settings. using SwannLink P2P · Click the “Back” button to for local or remote go back to the Menu. access. All that is re- quired is a connection to your router.
  • Page 42: Configuration: Network - Extranet Access

    Configuration: Network - Extranet Access · Don’t forget to click “Ap- Prior to developing our SwannLink P2P tech- ply” to save settings. nology, our SwannDNS · Click the “Back” button to service was used to go back to the Menu. connect to your DVR remotely.
  • Page 43: Configuration: Network - Pppoe

    Configuration: Network - PPPOE · Don’t forget to click “Ap- ply” to save settings. · Click the “Back” button to go back to the Menu. PPPOE is an advanced protocol that allows your DVR to be directly con- nected to the Internet via a DSL modem. This is an option for advanced users only.
  • Page 44: Configuration: Network - Ntp

    Configuration: Network - NTP · Don’t forget to click “Ap- ply” to save settings. · Click the “Back” button to go back to the Menu. The NTP (Network Time Protocol) function allows your DVR to automat- ically sync its clock with a time server. This gives it the ability to con- stantly have an accurate time setting (your DVR will periodically sync time automatically).
  • Page 45: Configuration: Network - Email

    Configuration: Network - Email · Don’t forget to click “Ap- As an email account configured ply” to save settings. your DVR during the · Click the “Back” button to Setup Wizard, an ex- go back to the Menu. planation of the vari- ous options available will not be covered here.
  • Page 46: Configuration: Network - Snmp

    Configuration: Network - SNMP · Don’t forget to click “Ap- ply” to save settings. · Click the “Back” button to go back to the Menu. SNMP (Simple Network Management Protocol) is an Internet protocol for managing devices over an IP network. It is mainly used in network management systems to monitor network attached devices.
  • Page 47: Configuration: Network - Nat

    Configuration: Network - NAT · Don’t forget to click “Ap- ply” to save settings. · Click the “Back” button to go back to the Menu. In most circumstances there is no need to change the settings here. The or your mobile service provider is blocking access, we recommend to following is for advanced users only.
  • Page 48: Configuration: Network - More Settings

    Configuration: Network - More Settings · Don’t forget to click “Ap- ply” to save settings. · Click the “Back” button to go back to the Menu. The Alarm Host IP, Alarm Host Port and Multicast IP functions are not compatible with this DVR. Any changes to the Server Port, HTTP Port and RTSP Port on the previ- ous tab will be reflected here.
  • Page 49: Configuration: Live View - General

    Configuration: Live View - General · Don’t forget to click “Ap- ply” to save settings. · Click the “Back” button to go back to the Menu. Video Output Interface: Event Output: This option cannot be changed. All events will display on your DVR’s VGA or HDMI output. Live View Mode: Full Screen Monitoring Dwell Time: This function allows you to change how the cameras...
  • Page 50: Configuration: Live View - View

    Configuration: Live View - View · Don’t forget to click “Ap- ply” to save settings. · Click the “Back” button to go back to the Menu. This function allows you to change the display order of each camera and “Previous” buttons to change the viewing windows available. The connected in Live View mode.
  • Page 51: Configuration: Exceptions

    Configuration: Exceptions · Don’t forget to click “Ap- Whenever there is an event or if your DVR ply” to save settings. displays abnormal be- · Click the “Back” button to haviour, you can be go back to the Menu. alerted to in multiple ways such as receiv- ing an email, receiving an alert via the Swan-...
  • Page 52: Configuration: User

    Configuration: User We recommend enabling password protection as your login has access to all aspects of your DVR’s operation. Click “Edit” to change the password. Input your old password, enable “Change Password” and then input your new password. Click “OK” to save.
  • Page 53: Chapter 7: System Maintenance

    System Maintenance System Maintenance gives you an overview of the various settings and options that have been selected for your DVR to function. Each action that your DVR performs as well as events detected are logged, which you can search, view and export. You can also install a firmware upgrade when avail- able, format the hard drive and per- form a factory reset in case of error.
  • Page 54: System Maintenance: System Info

    In most circumstances, the information here and in the subsequent tabs will not be needed for general use of your DVR, however one of our Swann Helpdesk & Technical Support staff may ask you to access this if you call for assistance.
  • Page 55: System Maintenance: Log Information

    System Maintenance: Log Information Each action that your DVR performs as well events detected are logged. These log files can be searched, viewed and copied to a USB flash drive for safe keeping. Select the search conditions to refine your search including the start Click the “Back”...
  • Page 56: System Maintenance: Import/Export

    System Maintenance: Import/Export This function gives you the option to import or export your current configuration settings. This comes in handy as it will save you time configuring your DVR after performing a fac- tory reset. Exporting your configuration settings Insert your USB flash drive to the USB port.
  • Page 57: System Maintenance: Upgrade

    System Maintenance: Upgrade When new firmware is released, you can use this function to install the upgrade. Insert your USB flash drive to the USB port. Select the location of the file then click “Upgrade”. Your DVR will re- start when finished. FTP: We don’t recommend using this option in case your DVR is discon- nected from your network during the upgrade.
  • Page 58: System Maintenance: Default

    System Maintenance: Default This function allows you to factory reset your DVR in case of error. There are two options available: Restore Defaults: This option will reset all settings that have been changed. Factory Defaults: This option will perform a factory reset. All settings will go back to their default settings and information such as password and email settings will be removed.
  • Page 59: System Maintenance: Net Detect

    In most circumstances, the information here and in the subsequent tabs will not be needed for general use of your DVR, however one of our Swann Helpdesk & Technical Support staff may ask you to access this if you call for assistance.
  • Page 60: System Maintenance: Hdd Detect

    In most circumstances, the information here and in the subsequent tabs will not be needed for general use of your DVR, however one of our Swann Helpdesk & Technical Support staff may ask you to access this if you call for assistance.
  • Page 61: Hdd: General

    HDD: General This function allows you to initialize the hard drive inside your DVR. Initializing will erase any data that is on there. You also have the option of adding a NAS (network attached storage) device that your DVR can use to record to.
  • Page 62: Hdd: Advanced

    HDD: Advanced · Don’t forget to click “Ap- This function allows you to configure a quo- ply” to save settings. ta on the hard drive for · Use the “Copy” function to each camera connect- apply all settings to the other ed.
  • Page 63: Manual: Video Quality Diagnostics

    Manual: Video Quality Diagnostics Diagnose: If you have Video Quality Diagnostics enabled on one or more cameras, click this button to display the diagnostic result and diagnostic time for each camera selected. Click the “Back” button to go back to the Menu.
  • Page 64: Glossary

    Glossary 3D-Noise Filter: Is an enhanced form of digital noise reduction. The ad- 74.125.224.72. For this option, the DNS server is automatically provided vancement in technology enables noise to be filtered even more effec- by your Internet service provider. tively from the image, even in low light conditions. Auto-focus: Will adjust the lens of your camera to focus on an object 50Hz:...
  • Page 65 Glossary DHCP (Dynamic Host Configuration Protocol): HDD (Hard Disk Drive): Uses an appropriate Is a storage device located inside your DVR. It is server or router to enable dynamic assignment of an IP address to a where all data is kept, saved and stored. device connected to the network.
  • Page 66 Glossary Motion Detection: PPPoE: Is the main method used by your DVR to detect mo- Point-to-Point Protocol over Ethernet is the most common tion and is an essential part of your security system. It does this by com- method that your router uses to login to your ISP to enable your internet paring one frame of video with the next.
  • Page 67 Glossary SMTP Server: Time Zone: This is the address of the server used for SMTP. Usually Is a region that observes a uniform standard time for le- in the form of a web address (e.g. smtp.gmail.com). gal, commercial, and social purposes. It is convenient for areas in close communication to keep the same time.
  • Page 68: Warranty Information

    You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres.
  • Page 69: Helpdesk & Technical Support

    Technical Support E-mail: tech@swann.com Technical Support Website: support.swann.com Telephone Helpdesk USA Toll Free 1-800-627-2799 USA Parts & Warranty 1-800-627-2799 (M-F, 9am-5pm US PT) AUSTRALIA 1800 788 210 NEW ZEALAND Toll Free 0800 479 266 0808 168 9031 M4350140416E | © Swann 2016...

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