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MTH500
TETRA Portable Radio
R1:380-400 MHz (PT811F)
R2:410-430 MHz (PT511F)
Basic Service Manual
Part Number: 6802963C65
@6802963C65@
Printed on recycled paper. European Publications Department, 6802963C65, Issued: 04.02.

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Summary of Contents for Motorola MTH500

  • Page 1 MTH500 TETRA Portable Radio R1:380-400 MHz (PT811F) R2:410-430 MHz (PT511F) Basic Service Manual Part Number: 6802963C65 @6802963C65@ Printed on recycled paper. European Publications Department, 6802963C65, Issued: 04.02.
  • Page 2: Scope Of This Manual

    This manual contains information necessary to test and U.S.Patent and Trademark Office. All other product or service maintain the MTH500 Portable radio at the module level. It names are the property of their respective owners. also contains information on radio assembling and disas- ©...
  • Page 3: Electromagnetic Interference/Compatibility

    ON. RF exposure guidelines. If you do not use a Motorola • not carry the handset in the breast pocket. approved body-worn accessory and are not using the •...
  • Page 4: Operational Warnings

    “Intrinsically Safe” (for example, Factory Mutual, CSA, Motorola a/s UL, or CENELEC Approved). Do not remove, install, or Midtager 20 charge batteries in such areas. Sparks in a potentially...
  • Page 5: Table Of Contents

    MTH500 Portable Radio Basic Service Manual CONTENTS Scope of this Manual ..........ii Manual Revision .
  • Page 6 MTH500 Portable Radio Basic Service Manual How to Configure the IFR 2968 Setup ......9 How to Configure the IFR 2968 Manual Test Screen .
  • Page 7 MTH500 Unit - Exploded View ........
  • Page 8 THIS PAGE INTENTIONALLY LEFT BLANK viii...
  • Page 9: Mth500 Portable Radio Model Information

    MTH500 Portable Radio Model Information MTH500 Portable Radio Model Information This manual applies to the following MTH500, 1W, Hand-Held Portable radio models: H39PCN6TZ5AZ (Black) 380-400MHz, H39PCN6TZ5AR (Blue) 380-400MHz H39QCN6TZ5AZ (Black) 410-430MHz, H39QCN6TZ5AR (Blue) 410-430MHz MODEL NUMBERING SYSTEM Typical Model Numbering: M...
  • Page 10: Mth500 Model Specifications

    MTH500 Model Specifications MTH500 Model Specifications GENERAL RECEIVER TRANSMITTER ETSI ETS 300 394-1 Receiver Type: Class A and B Modulation Type: p/4DQPSK Type Number: R1: 380-400 MHz: PT811F Frequency Range: R1: 380-400 MHz R2: 410-430 MHz: PT511F R2: 410-430 MHz...
  • Page 11: Overview

    Digital Modulation Technology The MTH500 is a portable radio that has two models operating in two different frequency ranges: R1: 380-400 MHz and R2: 410-430 MHz. These radios can operate in dispatch and phone mode. Also, these radios can operate in TMO (Trunked Mode Operation) and DMO (Direct Mode Operation) modes.
  • Page 12: Voice Compression Technology

    Voice compression reduces the number of bits per second while maintaining the voice at an acceptable quality level. The MTH500 uses a coding technique called ACELP (Algebraic Code Excited Linear Prediction). The compressed voice-data bits modulate the RF signal.
  • Page 13: Transmitter Path Description

    MTH500 Portable Radio Basic Service Manual- OVERVIEW Transmitter Path Description The transmitter circuitry includes a linear class AB Power Amplifier (PA) for the linear modulation of the MTH500 . It also includes a novel cartesian feedback loop to enhance its transmitter linearity and reduced splat- tering power into adjacent channels.
  • Page 14 OVERVIEW: Description THIS PAGE INTENTIONALLY LEFT BLANK...
  • Page 15: Test Setup & Testing

    • Connect an RF cable to the N-type RF Connector of the IFR • Connect the other side of the RF cable to the antenna adapter assembly (Motorola Part Number FLN9659). Connect the RF cable to the other side of the antenna assembly connector.
  • Page 16: Typical Test Setup

    TEST SETUP & TESTING: Typical Test Setup Typical Test Setup IFR 2968 Antenna Adapter Assembly (FLN9659) N-Type RF MTH500 Connector RF Cable Battery Eliminator (WALN4097) 3.8 V Power Supply Figure 1. Typical Test Setup...
  • Page 17: Test Check List

    MTH500 Portable Radio Basic Service Manual - TEST SETUP & TESTING Test Check List: The following table summarises the required test setups. Test Test Setup Radio Setup Test Conditions Limits Name Base Sta- tion Regis- tration Traffic 390.125 MHz 3605...
  • Page 18 TEST SETUP & TESTING: Typical Test Setup Test Test Setup Radio Setup Test Conditions Limits Name 1KHz Test -50dBm Signal Group Mode Call Processing Call to Mo- bile Private 4 digit random 28-32dBm number & “Send” RF Gen Level -90dBm 28-32dBm Burst Power Timing Error...
  • Page 19: How To Configure The Ifr 2968 Setup

    MTH500 Portable Radio Basic Service Manual - TEST SETUP & TESTING Duplex Test 1. Digital Duplex Test (Tx) Measurement Capabilities: Bar charts (Tx Power, Freq. Err, Vector Rms.), Spectrum Analyser, Power Ana- lyser, Vector Analyser, Vector Diagrams How to Configure the IFR 2968 Setup Perform the following steps to configure the IFR 2968 with the radio set: 1.
  • Page 20 TEST SETUP & TESTING: Typical Test Setup 13. Press “Min Rx Level” soft key. Thereafter, enter “-110dBm” and press “Min Rx Level” soft key. 14. Press “Max Tx Level” soft key. Thereafter, enter “30dBm” and press “Max Tx Level” soft key. 15.
  • Page 21: How To Configure The Ifr 2968 Manual Test Screen

    MTH500 Portable Radio Basic Service Manual - TEST SETUP & TESTING Note: The displayed values are factory defaults and should not be changed. NEIGHBOUR CELL BROADCAST: NOT REQUIRED BROADCAST INTERVAL: 10s NEIGHBOUR CELL CHANNEL: 0000 NEIGHBOUR CELL LOCATION AREA: 00000...
  • Page 22: Rf Tests

    TEST SETUP & TESTING: RF Tests 3. Press “Traffic Channel” soft key. Enter “3700” for R1 and “900” for R2 and press “Traffic Channel” soft key. The marker goes to Timeslot. Enter “3” and press “Traffic Channel” soft key. (Note that the Traffic Channel number changes automatically after entering the Control Channel number).
  • Page 23 MTH500 Portable Radio Basic Service Manual - TEST SETUP & TESTING 2. Before testing, the radio should be configured to RSSI mode using the follow- ing Sequence, When performing steps 3 thru 6, make sure that you press the handset keys sequentially (less then a second between every consecutive press).
  • Page 24: Transmitter Tests

    TEST SETUP & TESTING: Call Processing Test 15. Press “Back” twice using the Left ( Key. Transmitter Tests 1. Change the “Mode Key” of the radio to “Group Mode”. 2. Press the “RF Gen Level” soft key. Enter “-90dBm” by pressing the data keys and “RF Gen Level”...
  • Page 25: Call To Mobile

    MTH500 Portable Radio Basic Service Manual - TEST SETUP & TESTING 2. Press the “Test Sound” soft key to provide the 1kHz signal to the radio speaker. 3. Press the “Silence” soft key to mute the 1KHz Audio Signal of the speaker.
  • Page 26 3. Speak into the Handset Microphone and hear your speech (after a short delay) from the handset Earpiece. Note: If you need more details, press the “Duplex Test” mode key. 4. Press the “duplex test (Tx)” soft key twice. The “Digital Duplex test” results will be displayed on the IFR screen providing you with the following bar charts measurement capabilities: - Power...
  • Page 27: Dmo Test

    MTH500 Portable Radio Basic Service Manual - TEST SETUP & TESTING DMO Test IFR 2968 Test Setup 1. Press the “System” softkey. 2. Press “TETRA Direct” Softkey. 3. Press “Setup” Softkey. 4. Press “Channel Plan” Softkey, press “TETRA 380+ODM” softkey for R1or TETRA 410+ODM for R2.
  • Page 28: Rf Test - Transmit Test

    TEST SETUP & TESTING: DMO Test RF Test - Transmit Test Hold the PTT in the pressed position long enough to enable you to read the results: • Results: - Power Profile: Passed • Burst Power Request Results: 28-32 dBm •...
  • Page 29: Programming The Radio

    MTH500 Portable Radio Basic Service Manual - PROGRAMMING THE RADIO CHAPTER 3 PROGRAMMING THE RADIO Before Using the Customer Programming Software (CPS) Before you begin programming, ensure the following: • That your radio battery is fully charged. • That you have connected the Data cable (FKN4897), according to Figure 2.
  • Page 30: Programming The Radio

    PROGRAMMING THE RADIO: Programming the Radio Programming the Radio 1. Verify that the radio is turned off. 2. Run the Customer Programming Software (CPS) on your computer. 3. Press the “1” and “9” keys together and then the On/Off key for about 3 sec- onds.
  • Page 31: Application Programming

    MTH500 Portable Radio Basic Service Manual - PROGRAMMING THE RADIO 5. Press “Yes” icon. Note: The Codeplug is now being written into the radio. A progress bar is dis- played on the computer screen showing the writing status. After a successful writing, the message “The Operation Was Successful”...
  • Page 32: Manual Mode Testing

    PROGRAMMING THE RADIO: Manual Mode Testing Manual Mode Testing Preparation for Testing 1. Verify that the radio is turned off. 2. Press the “4”, “5” and “6” keys together and then, press the On/Off key to turn the radio on. 3.
  • Page 33: Charger Recognition Test

    MTH500 Portable Radio Basic Service Manual - PROGRAMMING THE RADIO 8. Press any key, the LED located on the top of the radio (near the antenna), turns ON, and the two halves of this LED starts blinking with RED and Green lights.
  • Page 34 PROGRAMMING THE RADIO: TESTS • Verify that the battery charger is in progress (the process advance is indicated on the Battery Strength icon). Press the “ON/OFF” key. The radio should turn OFF.
  • Page 35: Service Flowchart

    MTH500 Portable Radio Basic Service Manual - PROGRAMMING THE RADIO Service Flowchart Connect the radio to the IFR (1) Perform all Fail Pass tests: RF and audio Maintenance level? Fail Replace - Replace the customer’s radio Main board - Send the radio to Level 3 maintenance...
  • Page 36 PROGRAMMING THE RADIO: Service Flowchart This page left blank intentionally...
  • Page 37: Maintenance

    MTH500 Portable Radio Basic Service Manual - MAINTENANCE CHAPTER 4 MAINTENANCE Preventive Maintenance This portable radio does not require a scheduled preventive maintenance program. How- ever, periodic visual inspection is recommended. Inspection Inspect the radio’s external surfaces. A detailed inspection of interior circuitry is not needed or recommended.
  • Page 38: Safe Handling Of Cmos Devices

    MAINTENANCE: Safe Handling of CMOS Devices Safe Handling of CMOS Devices Complementary metal-oxide semiconductor (CMOS) devices are used in the radio. While the attributes of CMOS devices are many, their characteristics make them susceptible to damage by electrostatic or high voltage charges. Damage can be latent, resulting in failure occurring weeks or months later.
  • Page 39: Removing And Installing The Antenna

    MTH500 Portable Radio Basic Service Manual - MAINTENANCE Removing and Installing the Antenna The antenna must be removed each time the back housing is removed. Recommended tools: no tools are required. To remove the antenna from the unit: (See Figure 1) Unscrew the antenna counter clockwise until it is detached from the handset.
  • Page 40: Removing And Installing Battery Door And Battery

    MAINTENANCE: Removing and Installing Battery Door and Battery Removing and Installing Battery Door and Battery Recommended tools: no tools are required To remove the battery door from the unit: (See Figure 2) Place the unit facing down on the work area. Press the battery door release button, slide the door towards the bottom of the unit and lift it up from the unit.
  • Page 41 MTH500 Portable Radio Basic Service Manual - MAINTENANCE Figure 2 Battery Door Removal and Installation Figure 3 Battery Removal and Installation...
  • Page 42: Removing And Installing The Back Housing

    MAINTENANCE: Removing and Installing the Back Housing Removing and Installing the Back Housing Recommended tools: T-8 Torx bit, Torx driver, mini flat-tip screwdriver To remove the back housing from the unit: (See Figure 4) Remove the antenna, refer to “Removing and Installing the Antenna” on page 29. Remove the battery door and the battery, refer to “Removing and Installing Battery Door and Battery”...
  • Page 43: Removing And Installing The Main Board

    MTH500 Portable Radio Basic Service Manual - MAINTENANCE Oval Label External Antenna Connector Back Housing Fastening Screws (X6) Figure 4 Back Housing Removal and Installation Removing and Installing the Main Board Recommended tools: no tools are required To remove the main board from the unit: (See Figure 5) Remove the back housing, refer to “Removing and Installing the Back Housing”...
  • Page 44: To Install The Main Board

    MAINTENANCE: Removing and Installing the Main Board To install the main board: Position the main board in location. Verify that the two guide pins are inserted into the holes in the main board. Gently push the main board down and verify that the Board-to-Board connector is properly connected to the keypad board.
  • Page 45: Removing And Installing The Keypad And Lcd Boards

    MTH500 Portable Radio Basic Service Manual - MAINTENANCE Removing and Installing the Keypad and LCD Boards Recommended tools: mini flat-tip screwdriver To remove the keypad and LCD boards from the unit: (See Figure 6) Remove the back housing, refer to “Removing and Installing the Back Housing” on page 32.
  • Page 46 MAINTENANCE: Removing and Installing the Keypad and LCD Boards Install the keypad board on the chassis assembly. Verify that the keypad board is sited parallel to the chassis assembly. Verify that the main board is fully installed with the rubber seal. Turn the chassis assembly up side down.
  • Page 47: Removing And Installing The Lcd Module Assembly

    MTH500 Portable Radio Basic Service Manual - MAINTENANCE Removing and Installing the LCD Module Assembly Recommended tools: no tools are required To remove the LCD module assembly: (See Figure 7) Remove the LCD board, refer to “Removing and Installing the Keypad and LCD Boards”...
  • Page 48: Removing And Installing The Keypad

    MAINTENANCE: Removing and Installing the Keypad LCD Board LCD Module LCD Module Snaps (X4) Figure 7 LCD Module Removal and Installation Removing and Installing the Keypad Recommended tools: no tools are required To remove the keypad: (See Figure 8) Remove the chassis assembly, refer to “To remove the keypad and LCD boards from the unit:”...
  • Page 49: Removing And Installing The Microphone

    MTH500 Portable Radio Basic Service Manual - MAINTENANCE Install the chassis assembly, refer to “To install the keypad and LCD boards:” on page 35, steps 1 and 2. Front Housing Chassis Assembly Including Main Board LCD and Keypad Boards Keypad...
  • Page 50: To Install The Microphone

    MAINTENANCE: Removing and Installing the Earphone To install the microphone: Insert a microphone into location. Install the chassis assembly, refer to “To install the keypad and LCD boards:” on page 35, steps 1 and 2. Removing and Installing the Earphone Recommended tools: mini flat-tip screwdriver To remove the earphone from the unit: (See Figure 9)
  • Page 51 MTH500 Portable Radio Basic Service Manual - MAINTENANCE Earphone Acoustic Safety Rubber Front Housing Microphone Figure 9 Microphone and Earphone Removal and Installation...
  • Page 52: Mth500 Unit - Exploded View

    MAINTENANCE: MTH500 Unit - Exploded View MTH500 Unit - Exploded View MTH500 components are listed in the table below. The first column marked with a # sign provides you with the call out numbers of the components as marked in Figure 10 and Figure 11.
  • Page 53 MTH500 Portable Radio Basic Service Manual - MAINTENANCE 6 (X6) Figure 10 Exploded View...
  • Page 54 MAINTENANCE: MTH500 Unit - Exploded View Figure 11 Exploded View of Chassis Assembly...
  • Page 55: Replacement Parts And Kits

    EMEA Radio Support Depots are level 3 service partners. The depots are capable of per- forming repairs down to component level where retuning is required. Contact your local CGISS office for information. Motorola European Radio Support Centre ERSC Phone: +49 6128 702618 Heinrich Hertz Strasse 1 D-65232 Taunusstein...
  • Page 56 Motorola. If the part number is appended with an asterisk, the part is serviceable by Motorola Depot only. If a parts list is not included, this generally means that no user-serviceable parts are available for that kit or assembly.
  • Page 57: Radio Replacement Parts List

    Radio Replacement Parts List Radio Replacement Parts List Part/Kit Number MTH500 Model Description 0186163T07 Front Housing Assembly (Black) 0186163T08 Front Housing Assembly (Blue) 0186630T01 Keypad Assembly 0186396T04 Back Housing Assembly (Black) 0186396T05 Back Housing Assembly (Blue) 8586381J03 Antenna 380-400 MHz (R1)
  • Page 58: Accessories Replacement Parts List

    Accessories Replacement Parts List Accessories Replacement Parts List Kit Number MTH500 Model Description Batteries FTN6030A Extended battery, 1100mAh, LiIon, Black (with battery door) FTN6037A Extended battery, 1100mAh, LiIon, Blue (with battery door) FTN6031A Standard battery, 800mAh, LiIon, Black (with battery door)
  • Page 59: Recommended Programming Equipment

    Recommended Programming Equipment Recommended Programming Equipment Name Part Number MTH500 CPS PMVN4065B Data Cable FKN4897A Service Replacement Kit Matrix (1) Sales Model Service Description Description Tanapa MTH500 Black FUF1208AS MTH500 Black 380-400 MHz S/T R1 CLEAR PT811F FUF1210AS MTH500 Black...
  • Page 60 Service Replacement Kit Matrix (1) This page left blank intentionally...

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