HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL GN1T CHASSIS ORIGINAL MANUAL ISSUE DATE: 3/2015 Segment: XFL Version Date Subject 3/2015 Original manual issue. LCD TV 9-888-568-01...
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SERVICE MANUAL GN1T CHASSIS Segment: XFL LCD TV 9-888-568-01...
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DEST. XBR-43X830C Black RMT-TX100U (UC2) US/CND XBR-49X830C Black RMT-TX100U (LA1) MEXICO (UC2) US/CND XBR-49X835C Black RMT-TX100B (LA8) CHILE PERU VENEZUELA (AR4) ARGENTINA (CR1) COSTA RICA (ECU) ECUADOR Silver RMT-TX100B (BR6) BRAZIL XBR-49X837C Black RMT-TX100B (CO1) COLOMBIA XBR-43X830C, 49X830C, 835C, 837C...
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Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
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Les composants identifi es par une trame et par une marque du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel.
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Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10) It is recommended not to exceed 1 hour of Power-On nor Burn-in period with LCD panel face down condition, in repair activity. XBR-43X830C, 49X830C, 835C, 837C...
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7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. 8. For safety reasons, repairing the Power board and/or Inverter board is prohibited. XBR-43X830C, 49X830C, 835C, 837C...
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Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B). XBR-43X830C, 49X830C, 835C, 837C...
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<G/P/B> Backlight failure [BACKLIGHT] Over temperature protection [TEMP_ERR] <B> Temp. sensor I2C No ACK [TEMP_ERR] <B> V By One lock error between Main device and 4KBE device [4KBE_ERR] <B> Software error [SW_ERR] italic: detect at startup sequence only. XBR-43X830C, 49X830C, 835C, 837C...
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Error Error Error the total op. time. timestamp for timestamp for timestamp last recorded second last for 3rd last error recorded error recorded error Total Operation Time [hr] – Boot Count – Panel Operation Time [hr] XBR-43X830C, 49X830C, 835C, 837C...
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Clearing the Self Check Diagnostic List Panel operation time : Press the Channel 7 => Channel 0 . Exiting the Self-diagnostic screen To exit the Self Diagnostic screen, Power off & on or Push the <Home> button. XBR-43X830C, 49X830C, 835C, 837C...
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SEC 1. DISASSEMBLY • There are clutch in the yellow frame[ ]. Therefore please be careful in the case of the disassembly or assembly of parts. XBR-43X830C, 49X830C, 835C, 837C...
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DISASSEMBLY 1-1. XBR-43X830C 1-1-1. STAND 4 screws (SCREW, +PSW M5X16) P/N: 4-449-743-01 STAND XBR-43X830C, 49X830C, 835C, 837C...
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DISASSEMBLY 1-1. XBR-43X830C 1-1-2. LABEL, REAR TERMINAL AND LABEL, SIDE TERMINAL (W) LABEL, REAR TERMINAL LABEL, SIDE TERMINAL (W) XBR-43X830C, 49X830C, 835C, 837C...
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DISASSEMBLY 1-1. XBR-43X830C 1-1-3. AC COVER AND POWER SUPPLY CORD Screw (SCREW, +PWH M3X6) P/N: 4-452-935-11 POWER SUPPLY CORD AC COVER XBR-43X830C, 49X830C, 835C, 837C...
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DISASSEMBLY 1-1. XBR-43X830C 1-1-11. SMART CORE SMART CORE Notes on assembling the Smart core Front View of the TV XBR-43X830C, 49X830C, 835C, 837C...
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DISASSEMBLY 1-1. XBR-43X830C 1-1-12. SWITCH UNIT Release the lock SWITCH UNIT XBR-43X830C, 49X830C, 835C, 837C...
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Stick GASKET inside the guide line. Press the gasket until compression completely. (0.5-1.0kgf) Guide line *No indication of direction Caution: Please aim at the center of square land. Assy the gaskets just before B board panel installation. XBR-43X830C, 49X830C, 835C, 837C...
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DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-11. SMART CORE SMART CORE Notes on assembling the Smart core Front View of the TV XBR-43X830C, 49X830C, 835C, 837C...
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DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-12. SWITCH UNIT Release the lock SWITCH UNIT XBR-43X830C, 49X830C, 835C, 837C...
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Stick GASKET inside the guide line. Press the gasket until compression completely. (0.5-1.0kgf) Guide line *No indication of direction Caution: Please aim at the center of square land. Assy the gaskets just before B board panel installation. XBR-43X830C, 49X830C, 835C, 837C...
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DISASSEMBLY 1-3. SMART CORE 1-3-8. HSC3_S_M MOUNT Hold on this section when installing H-Board HSC3_S_M MOUNT Avoid holding or push on these components. XBR-43X830C, 49X830C, 835C, 837C...
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>> Behavior Wifi >> Menu Close service menu Return Previous page, Change potion of focus item, Cursor/Enter Enter next page of focus item, etc.. [</>] Set [Home]Exit Return Return to previous page, close service menu etc.. XBR-43X830C, 49X830C, 835C, 837C...
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2) Press “Enter” or “Return” button to return to Service Mode. Service Mode Model Information >> Self diagnosis History >> Video / Audio >> Panel / PQ >> General Setting >> Tuner >> Wifi >> [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C...
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5) Press “→” or “←” button to select YES or NO. Select YES if input data is correct. Select NO if Serial Number Edit input data is incorrect. Press <Enter> to save answer. Service Mode >> Status Information >> Model Information >> Model Number Setting Serial Number Edit Input Data correct? XBR-43X830C, 49X830C, 835C, 837C...
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The serial number that has been input is displayed. >> Status Information User can still edit the Serial Number. >> Model Information <[ KDL-40X500B ]> Model Number Setting Serial Number Edit 9 9 9 9 9 9 9 Input Data correct? XBR-43X830C, 49X830C, 835C, 837C...
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Video / Audio >> >> Model Number Setting Panel / PQ >> >> Serial Number Edit General Setting >> _ _ _ _ _ _ _ _ _ _ _ _ Tuner >> Wifi >> [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C...
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Panel / PQ >> G WB Offset <[ ]> General Setting >> <[ ]> B WB Offset Tuner >> Wifi / BT >> [</>] Set [Home]Exit b. To select “WB Adjustment”, press “→” button. [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C...
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<[ 0. SoC to T-con ]> CUC data transfer b. To select “WB/Mura/CUC data transfer”, press “→” button. [</>] Set [Home]Exit [Start] c. To change data , press “←” or “→” on remote commander. [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C...
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“Enter” or “→” button to enter inside. HDD Performace Check General Setting Result <[ ]> Back << Back << Aging mode <[On/Off]> HDD Performance Check >> >> Update CI+ Credentials >> Boot count reset >> ECS Enable <[On/Off]> [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C...
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Wifi / BT >> Boot count reset >> ECS Enable <[On/Off]> [</>] Set [Home]Exit [</>] Set [Home]Exit 3) Result OK or NG will be displayed after HDD re-registration is succeed/failed. HDD Performace Check Result <[ ]> Back << XBR-43X830C, 49X830C, 835C, 837C...
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G* Board H* Board K* Board Speaker Wifi & BT Module LD* Board V By One FFC Tcon LCD Panel Panel (Communi Panel Soft- Power Power cation) (Backlight) TEMP ware Emitter Problem Local Audio UART Local XBR-43X830C, 49X830C, 835C, 837C...
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TROUBLE SHOOTING 3-2. NO POWER 3-2-1. NO POWER-PCU No Power Check STBY 3.3V Replace C9030 Between G* Board to G* Board On B* board B* Board Harness Harness B* Board u-Com Failure DDCON/LDO Main Device Failure XBR-43X830C, 49X830C, 835C, 837C...
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P-on ucom #pin19 If #pin19 goes High few seconds and downs to Low, Is the voltage >3.0V? Check G board and harness. Check P_ON_LNB To the next page P-on ucom #pin15 Change IC9017 Is the voltage >3.0V? XBR-43X830C, 49X830C, 835C, 837C...
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If PANEL_PWER_ON (R9172) is 0V Check XRST Change IC9017 P-on ucom #pin17 Is the voltage >3.0V? If BL_MUTE (R9174) is 0V Check BL_ON Change IC9017 P-on ucom #pin18 Is the voltage >3.0V? Ucom IC9017 is working OK XBR-43X830C, 49X830C, 835C, 837C...
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Change IC9018 Is voltage >5V? Check Vcc voltage Check POWER_ON P-on ucom #pin19 C9xxx (Refer to No Power U-Com Failure) Is voltage >12.0V? Check Enable pin voltage No Power U-Com Failure Is voltage >2.5V? Change DDCON IC XBR-43X830C, 49X830C, 835C, 837C...
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Is voltage >12V? Check G board and harness Check Vcc voltage Check Change D9001 C9061 D9001 Is voltage >4V? Is diode ? Check +5V_MAIN DDCON (IC9001) Check Enable IC9010 #pin1 Change IC9010 Is voltage >2.5V? Change DDCON IC9009 XBR-43X830C, 49X830C, 835C, 837C...
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TROUBLE SHOOTING 3-2-6. NO POWER: LDOs check check START Check Vcc voltage C9xxx Check +3.3V_MAIN DDCON (IC9003) Is voltage >3V? Check Enable pin 1.2 No Power U-Com Failure voltage Is voltage >3V? Change LDO IC XBR-43X830C, 49X830C, 835C, 837C...
B* Board, Check +5.0V_MAIN IC9014,etc Voltage > 13.2V ? at pin1 in IC8001, 4.959V (B* Board) <Voltage<5.285V? AUDIO B* Board Go to Audio check point TUNER HDMI Go to Tuner check point Go to HDMI check point XBR-43X830C, 49X830C, 835C, 837C...
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Check TU_1.8V (except UC) / JL6006 Check TU_DEM_3.3V (except UC) / JL6019 [FB6006,C6020,C6021] Check TU_1.1V(JP/FB6800 tuner-side) [FB6800,C6800] [If these parts are OK, go to DDCON troubleshooting] [go to “NO PICTURE@Tuner”] Check TU_12V(EU,JP only)/JL 6027 [Change Tuner Module](UC:TU6000,PAD/LA-ISDB/CH/HK:TU6001,EU:TU6003,JP:TU6802) XBR-43X830C, 49X830C, 835C, 837C...
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See other flow Audio Error ? Replace B-K Harness B-K harness NG OK ? Go to page Replace K-PWB Power Off Checking*1 K-PWB NG OK ? Go to page Power off Checking*2 Replace B-PWB B-PWB NG OK ? XBR-43X830C, 49X830C, 835C, 837C...
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Cut or shorted (3) B-PWB (3) K-PWB to the chassis ? Fuse broken ? Fuse broken ? (See Note 1) (See Note 2) Return to LED 3x blinking Replace B-PWB Replace K-PWB or Power Off Checking*3 XBR-43X830C, 49X830C, 835C, 837C...
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LED 3x brinking ? before LED 3x brinking ? Replace G-K Harness Replace B-K Harness OK ? OK ? Replace G-PWB Replace G-PWB OK ? OK ? Return to Return to LED 3x blinking LED 3x blinking Finish Finish XBR-43X830C, 49X830C, 835C, 837C...
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HP/Audio Out terminal ? Change [Sound]→ [Sound]→ [Headphone Speaker Link] [Headphone Speaker Link] setting is [On] ? to [Off], OK ? Replace B-PWB Go to Power Off Checking*1 HP/Audio out terminal or Headphone detect GPIO may be broken XBR-43X830C, 49X830C, 835C, 837C...
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C5351, ) at HDMI EQ side (ex.C5317) X’tal or around parts. Check X5202, Frequency of X’tal Check R5478(100ohm), (X5202) VS GND impedance R5368(1Mohm) 27MHz? of +5V_BOSTON IC5212 C5298(10pF) at HDMI EQ side C5297(12pF) (ex.C5351) IC1000 XBR-43X830C, 49X830C, 835C, 837C...
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3-3-6. 4 Times Blinking (LED Voltage Error) 4-time blinking Between 0.898V to 2.997V LED driver or G* board Check R9027 Change LD board or G* board. on the B* Board 0.897V or less B* Board XBR-43X830C, 49X830C, 835C, 837C...
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Symptom Symptom on the B-Board improvement improvement B-Board is Panel (T-Con) is suspicious suspicious Symptom Replace the Harness improve Harness is Between G-Board suspicious and B-Board Symptom improve Replace V-By-One FFC the V-By-One FFC is suspicious XBR-43X830C, 49X830C, 835C, 837C...
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Harness / Connection OK LED driver or G* board Symptom LD board/G board Improvement Change LD board or G* board. No improvement Symptom Change Panel Improvement Panel No Improvement Symptom Change B* Board Improvement B* board XBR-43X830C, 49X830C, 835C, 837C...
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Ventilation, etc. Change B* Board, and Aging a few Panel hours Symptom improvement Check I2C_C bus Temp sensor B* Board NG communication OK? IC1400 (check the next page) I2C_C bus dumping or Muffin check XBR-43X830C, 49X830C, 835C, 837C...
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3-4-2. No Sound : TUNER No Sound with normal picture No Sound Audio Segment “XS”? Only RF tuner input? Replace B-K Harness Please refer Audio Check IC1000 (SOC) OK ? troubleshooting Replace K-PWB OK ? Replace B-PWB OK ? Finish XBR-43X830C, 49X830C, 835C, 837C...
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Check Sound by other TV set Refer to No Sound Audio which is same model Check Source equipment by Reference TV set Change B-Board. (For example, Samsung TV(UN46ES7000), Toshiba TV(42WL863), RB1 or RB2) Check the settings of Source equipment XBR-43X830C, 49X830C, 835C, 837C...
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Refer to No Sound Audio which is same model Check Source equipment by Reference TV set Is Distributor used ? Change B-Board. (For example, RB2, RB1) Check the settings of Connect Source Source equipment equipment directly XBR-43X830C, 49X830C, 835C, 837C...
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Harness Symptom Symptom BL_ON:L improvement improvement V by One FFC Check Other 5x Blinking Backlight Main board NG Harness Portion: Ext. Video Input - No Picture HDMI - No Picture Tuner - No Picture XBR-43X830C, 49X830C, 835C, 837C...
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OK Condition : No solder splash can be seen OK Condition : No part short-circuited NG Condition : Solder splash can be seen NG Condition : Part short-circuited [All voltage measurement using Oscilloscope] XBR-43X830C, 49X830C, 835C, 837C...
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OK Condition : No solder splash can be seen OK Condition : No part short-circuited NG Condition : Solder splash can be seen NG Condition : Part short-circuited [All voltage measurement using Oscilloscope] XBR-43X830C, 49X830C, 835C, 837C...
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OK Condition : No solder splash can be seen OK Condition : No part short-circuited NG Condition : Solder splash can be seen NG Condition : Part short-circuited [All voltage measurement using Oscilloscope] XBR-43X830C, 49X830C, 835C, 837C...
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Parts Broken Problem Problem Problem OK Condition : No solder splash can be seen OK Condition : No part short-circuited NG Condition : Solder splash can be seen NG Condition : Part short-circuited XBR-43X830C, 49X830C, 835C, 837C...
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OK Condition : No solder splash can be seen OK Condition : No part short-circuited NG Condition : Solder splash can be seen NG Condition : Part short-circuited [All voltage measurement using Oscilloscope] XBR-43X830C, 49X830C, 835C, 837C...
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Parts Broken Problem Problem Problem OK Condition : No solder splash can be seen OK Condition : No part short-circuited NG Condition : Solder splash can be seen NG Condition : Part short-circuited XBR-43X830C, 49X830C, 835C, 837C...
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12V LNB Voltage Check Tuner power line Terrestrial/Cable Analog 12V at JL6027 = 12V? Checking For TW & NA-ATSC All tuners except (MX/UC) only TW & NA-ATSC(MX/UC) Refer Analog Tuning Refer Digital Tuning 1 Refer Digital Tuning 2 XBR-43X830C, 49X830C, 835C, 837C...
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Check P_ON_LNB signal line Check fuse F6000 broken 12V at JL9012 = 12V? at R9167 = 3.3V? Please refer DDCON Change the fuse troubleshooting Check harness between Harness broken B-Board and G-board Please refer G-board troubleshooting XBR-43X830C, 49X830C, 835C, 837C...
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- Parts for IFAGC line: R6072, R6009, R6010, R6069, C6302, Analog Tuning R6303. For Other destination : Insert correct signal in correct terminal. Confirm ANT or Cable connection Check part mounting condition for analog control line Change NG parts “IFOUT_N, IFOUT_P, IFAGC” Check IC1000(SOC) XBR-43X830C, 49X830C, 835C, 837C...
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: Insert correct signal in correct terminal. tuners except TW Confirm ANT or Cable connection Sound is normal? Check IC1000 (SoC) No sound Check part mounting condition for digital data line “IFOUT_N, IFOUT_P, IFAGC” Change NG parts Check SOC(IC1000) and Tuner module XBR-43X830C, 49X830C, 835C, 837C...
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Note Tuner – (IC reference -- destination) TU6001 - PA-T2 TU6001 - LA-T2/LA-ISDB TU6001 - CH, HK Check IC1000 (SoC) TU6003 - AEP_W TU6802 - JP_SKP Change NG parts : Insert correct signal in correct terminal. XBR-43X830C, 49X830C, 835C, 837C...
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Replace IC5212 by Reference TV set Change B-Board. (HDMI EQ). (For example, RB1) Reference TV Set OK Reference TV set Replace IC1000 Check the settings of JC5227, JC5228, JC5235, JC5236 Source equipment JC5241, JC5242, JC5243, JC5244 XBR-43X830C, 49X830C, 835C, 837C...
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Replace IC5212 by Reference TV set Change B-Board. (For example, RB1) (HDMI EQ). Reference TV Set OK Reference TV set Replace IC1000 Check the settings of JC5227, JC5228, JC5235, JC5236 Source equipment JC5241, JC5242, JC5243, JC5244 XBR-43X830C, 49X830C, 835C, 837C...
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Check Source equipment Replace IC5212 by Reference TV set Change B-Board. (HDMI EQ). (For example, RB1) Reference TV Set OK Reference TV Replace IC1000 JC5227, JC5228, JC5235, JC5236 Check the settings of JC5241, JC5242, JC5243, JC5244 Source equipment XBR-43X830C, 49X830C, 835C, 837C...
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Check Source equipment by Reference TV set Change B-Board. (For example, RB1) Reference TV Set OK Replace IC5212 (HDMI EQ). Reference TV Replace IC1000 Check the settings of JC5227, JC5228, JC5235, JC5236 Source equipment JC5241, JC5242, JC5243, JC5244 XBR-43X830C, 49X830C, 835C, 837C...
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Toshiba TV(42WL863), RB1, RB2) Replace RB5219 Check HDMI picture Check D5205, D5206 in this input NG (Open) Change MHL cable Replace D5205, D5206 Check “NO PICTURE Check the settings of Replace IC1000 (SoC). – HDMI” flow Source equipment XBR-43X830C, 49X830C, 835C, 837C...
Cable Connection Local Access Internet Access Failed Failed Failed Auto Check Proxy setting Wired Set-up Check cable B board Local router IP address setting DHCP server Manual Ethernet Cable Check IP address & Local router setting XBR-43X830C, 49X830C, 835C, 837C...
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WiFi and Bxx Change harness Change between Bxx board Change Bxx board Wi-Fi module and WiFi If Wi-Fi malfunction happens, • Wi-Fi module • Harness between WiFi and Bxx Wi-Fi module Main Harness • Bxx board are suspected. XBR-43X830C, 49X830C, 835C, 837C...
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Loose BT antenna Connect properly connection Check harness Loose harness connection is OK Connect properly between BT and Bxx Change harness Change Bxx board Change BT module Between Bxx board and BT BT module Main Harness XBR-43X830C, 49X830C, 835C, 837C...
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• The construction parts of an assembled part are indicated with a collation number in the remark column. • Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items. XBR-43X830C, 49X830C, 835C, 837C...
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30 minutes to complete. 5: finished The system software update is complete. Some user settings may have changed during the update. Please remove the USB device and select "OK" to exit. 5: finished XBR-43X830C, 49X830C, 835C, 837C...
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(AC OFF wait 10sec then AC STDBY status. Then press "Power" key of cannot be update. plug-in), turn on the TV by remote commander to turn on TV. TV will reboot and turn on again. remote power key. XBR-43X830C, 49X830C, 835C, 837C...
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(AC OFF wait 10sec then AC *Disconnect the USB memory. TV will reboot and turn on again. plug-in), turn on the TV by remote power key. XBR-43X830C, 49X830C, 835C, 837C...
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APPENDIX-2 Wire Dressing (XBR-43X830C) VA Tape Harness Tie x4 Slide Clamp x2 • Fix wire • Hold wires • Fix wire XBR-43X830C, 49X830C, 835C, 837C...
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APPENDIX-2 Wire Dressing (XBR-49X830C, 835C, 837C) VA Tape Harness Tie x5 Slide Clamp x2 • Fix wire • Hold wires • Fix wire XBR-43X830C, 49X830C, 835C, 837C...
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1.Take out panel from carton box with proper number of operator. MINIMUM NUMBER OF ≧43” OPERATOR ≧43” 2.Take out panel straight out from carton box. When taking out a panel, be careful not to hit front panel and back panel. XBR-43X830C, 49X830C, 835C, 837C...
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4. Put in “separator board” between panel and panel. When “vacuum handling jig” is used. When taking out a panel, be careful not to hit next panel module. Separator board *Please prepare “Separator board” by yourself. XBR-43X830C, 49X830C, 835C, 837C...
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DO NOT HOLD PANEL HORIZONTALLY AT ALL TIMES. 1. Carry panel vertically. PANEL WILL WARP IF HANDLED LIKE THIS PICTURE 2. Do not hold glass area(TFT Cell area). Glass area Glass area AL BEZEL Glass area AL BEZEL XBR-43X830C, 49X830C, 835C, 837C...
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MINIMUM NUMBER OF OPERATOR 43” 49” 3. When carrying by only 1 person, hold panel at top and bottom center position. 4. For large panels, sizes 49” or larger, hold panel by 2 people. ≧49” ≧49” XBR-43X830C, 49X830C, 835C, 837C...
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1. Steps to place panel to table. (1) Place vertically. (2) Change hold position. (3) Place to table. 2. Place panel by 2 people. 4. Table must not have any step. 3. Place panel within table surface. STEP XBR-43X830C, 49X830C, 835C, 837C...
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100N total. Less than 100N total 4. Operator must wear gloves. Do not touch Panel module without gloves. 2. Do not hold or touch glass (TFT cell) at all times. Glass area XBR-43X830C, 49X830C, 835C, 837C...