Canon imageRUNNER ADVANCE 6055 Maintenance Manual
  1. Manuals
  2. Brands
  3. Canon Manuals
  4. All in One Printer
  5. imageRUNNER ADVANCE 6055
  6. Maintenance manual

Canon imageRUNNER ADVANCE 6055 Maintenance Manual

Hide thumbs Also See for imageRUNNER ADVANCE 6055:
Table of Contents

Advertisement

Quick Links

See also: User Manual , Manual
Maintenance Guide
Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.
ENG

Advertisement

Table of Contents
loading

Related Manuals for Canon imageRUNNER ADVANCE 6055

Summary of Contents for Canon imageRUNNER ADVANCE 6055

  • Page 1 Maintenance Guide Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
  • Page 3 imageRUNNER ADVANCE 6075/6065/6055 Maintenance Guide...

  • Page 4: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Guides with this symbol are included on the accompanying CD-ROM. (See footnote on the Guides with this symbol are printed manuals. CD-ROM next page.) •...
  • Page 5 • Comprehensive Manual for Basic Operations and Handling Your e-Manual Machine CD-ROM - Before You Start Using This Machine - Basic Operations - Optional Products/Software - Settings/Registration - Paper Type Management Settings - Problem Solving - Maintenance - Practical Workflows - Purpose Classified Links - Copy - Fax...

  • Page 6: How This Manual Is Organized

    Chapter 2 Appendix Chapter 3 Includes the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

  • Page 7: Table Of Contents

    Contents Preface ..................vii How To Use This Manual .
  • Page 8 Contacting Your Local Authorized Canon Dealer ........

  • Page 9: Preface

    Preface Thank you for purchasing the Canon imageRUNNER ADVANCE 6075/6065/6055. Please read this manual thoroughly before operating the product to familiarize yourself with its capabilities, and to make the most of its ma ny functions. After reading this manual, store it in a safe place for future reference.

  • Page 10: Keys Used In This Manual

    Keys Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual: • Touch Panel Display Keys: [Key Name] [Cancel] Example: [Close] • Control Panel Keys: Key Icon (Key Name) Example: (Start) (Stop)

  • Page 11: Illustrations Used In This Manual

    Illustrations Used in This Manual Illustrations used in this manual are those displayed when the optional Upright Control Panel, Duplex Color Image Reader Unit, and Copy Tray are attached to the imageRUNNER ADVANCE 6075 Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: Microsoft Windows Operating System: Windows Apple Mac:...

  • Page 12: Trademarks

    PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF...

  • Page 13: Routine Maintenance

    Routine Maintenance CHAPTER This chapter describes how to load paper, perform routine cleaning operations, and replace consumables, such as toner and staple cartridges. Precautions for Maintenance ................1-2 Main Unit .

  • Page 14: Precautions For Maintenance

    Precautions for Maintenance This category describes precautions for performing routine maintenance, such as loading paper. We recommend that you read this category prior to performing routine maintenance. • When loading paper, take care not to cut your hands on the edges of the paper. •...

  • Page 15: Main Unit

    Main Unit This section describes how to load paper into the paper drawers of the main unit and to replace the toner cartridge. Loading Paper Paper Drawer 1 and 2 hold approximately 1,700 sheets of paper (17 lb bond (64 g/m )) or 1,500 sheets of paper (20 lb bond (80 g/ Paper Drawer 3 and 4 hold approximately 680 sheets of paper (17 lb bond (64 g/m )) or 550 sheets of paper (20 lb bond (80 g/m...
  • Page 16 Pull out the paper drawer. 1.Press the button. 2.Pull out the paper drawer. Open the package of paper, and remove the paper stack. Load the paper stack into the paper drawer. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer. 1.

  • Page 17: Adjusting A Paper Drawer To Hold A Different Paper Size

    Adjusting a Paper Drawer to Hold a Different Paper Size If you want to load a different paper size into Paper Drawer 3 or 4, follow the procedure described below to adjust the paper drawer guides. • You can adjust the paper drawers to hold the following standard paper sizes: 11” x 17”, LGL, LTR, LTRR, or STMTR. •...

  • Page 18: Loading Tab Paper

    Load the appropriate size paper into the paper drawer. If the guides are misaligned with the marks when you are loading the paper stack into the paper drawer, align them with the marks. Change the paper drawer’s size plate to match the new paper size. Gently push the paper drawer back into the machine until it clicks into place in the closed position.
  • Page 19 Adjust the position of the left and front guides. 1. Squeeze the upper part of the left guide. Without releasing it, slide the left guide to the left as far as it will go. 2. Squeeze the upper part of the front guide. Without releasing it, slide the front guide to align it with the mark for tab paper (LTR).
  • Page 20 Load the tab paper into the paper drawer. 1. Load the tab paper face down with the tabs facing left. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer. -Paper which has been rolled or curled must be straightened out prior to use.

  • Page 21: Loading Pre-Punched Paper

    Loading Pre-Punched Paper Pre-punched paper can be loaded into the Paper Drawers 1, 2, 3, and 4. When the pre-punched paper is loaded, make sure that the directions of holes and images are adequate. • If you want to copy or print on one side, select [Up (Reverse Order)] for [Face Up/Face Down]. (See e-Manual > Copy.) •...

  • Page 22: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When there is only a small amount of toner remaining inside the machine, the following message appears on the touch panel display. You can continue printing approximately 900 pages, but at this time you should purchase a new toner cartridge to have it available when needed.
  • Page 23 Press [ If a screen with instructions on how to replace the toner cartridge appears on the touch panel display, this step is not necessary. Push the toner replacement cover, as shown below. The toner replacement cover is open. Turn the locking lever to the right until it stops. Make sure to turn the locking lever to the right until it stops.
  • Page 24 Remove the toner cartridge, supporting it with both hands. Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. Never touch the tip of the toner cartridge or subject it to shock by hitting it. Doing so may cause the toner cartridge to leak. Take the new toner cartridge out of the box, and remove the red protective cap from the new toner cartridge.
  • Page 25 Insert the new toner cartridge. Align the end of the toner cartridge with the toner supply port as shown by the arrow in the illustration below, and insert the toner cartridge straight into the machine. • Only use toner cartridges intended for use in this machine. You cannot insert the toner cartridge not intended for use in this machine, because the shape of the toner cartridge does not match the toner supply port of the machine.

  • Page 26: Duplex Color Image Reader Unit-C1 (Optional)

    Duplex Color Image Reader Unit-C1 (Optional) Replace the stamp cartridge when the stamp is faint or no longer visible. When replacing the stamp cartridge, take care not to allow toner to come into contact with your hands or clothing. If toner gets onto your hands or clothing, wash it off immediately with cold water.
  • Page 27 Remove the old stamp cartridge, and push in the new one until it clicks into place, using the provided tweezers. Insert the stamp cartridge properly, or paper jams may occur. Close the stamp cover. Close the cover of the scanning area, and the feeder. 1.

  • Page 28: Paper Deck Unit-A1/Paper Deck Unit-D1 (Optional)

    • The paper size of the Paper Deck Unit-A1 is fixed to LTR. For instructions on changing the paper size that can be loaded in the Paper Deck Unit-A1, contact your local authorized Canon dealer. Loading Paper If you select the paper deck when it has no paper, or if the paper deck runs out of paper during a print job, a screen prompting you to load paper appears on the touch panel display.
  • Page 29 Press the open button to open the paper deck. 1. Press the open button. 2. Open the paper deck. The inside lifter automatically descends to the paper loading position. Open a package of paper, and remove the paper stack. Load the paper stack into the paper deck, and close the paper deck. 1.

  • Page 30: Changing The Paper Size For The Paper Deck Unit-D1

    Changing the Paper Size for the Paper Deck Unit-D1 This section explains how to change the paper size for the Paper Deck Unit. It is necessary to register the paper size for the paper deck in Register Sizes for Side Paper Deck in Common Settings (from the Settings/Registration screen) before loading the paper. (See e-Manual >...
  • Page 31 Remove the white screw on the back size switch plate B. * Back Size Switch Plate B Remove the back size switch plate B. Align the back size switch plate B with the marks for the desired paper size. 11x17 LTR /LGL B5/B4 LTR/11x17...
  • Page 32 Fix the back size switch plate B to the paper deck with the white screw by turning it clockwise. Insert and align the back size switch plate A with the marks for the desired paper size. 11x17 11x17 B5/B4 LTR/11x17 A4/A3 Fix the back size switch plate A with the white screw by turning it clockwise.
  • Page 33 Remove the white screw on the front size switch plate by turning it counterclockwise. * Front Size Switch Plate Remove the front size switch plate. Align the front size switch plate with the marks for the desired paper size. 11x17 A4/A3 LTR/11x17 B5/B4...
  • Page 34 Fix the front size switch plate to the paper deck with the white screw by turning it clockwise. • If the front size switch plate is not adjusted properly for the paper size loaded in the paper deck, the correct paper size may not appear on the touch panel display.
  • Page 35 Place a size sticker indicating the new paper size that is loaded in the paper deck. Close the paper deck. Paper Deck Unit-A1/Paper Deck Unit-D1 (Optional) 1-23...

  • Page 36: Document Insertion/Folding Unit-H1/Document Insertion Unit-L1 (Optional)

    Document Insertion/Folding Unit-H1/Document Insertion Unit-L1 (Optional) This section describes how to load paper into the document insertion unit of the Document Insertion/Folding Unit or Document Insertion Unit. Loading Paper Follow the procedure below to load paper into the Document Insertion/Folding Unit or Document Insertion Unit. Adjust the slide guides to fit the paper size.
  • Page 37 Select the desired paper size → press [Next]. Select the same paper size that is loaded in the document insertion unit. To select an inch paper size, press [Inch-Size]. Select the desired paper type → press [OK]. When printing on special types of paper, such as heavy paper, be sure to correctly set the paper type. If the type of paper is not set correctly, it could adversely affect the quality of the image.

  • Page 38: Loading Tab Paper

    Loading Tab Paper Tab paper can be loaded into the Document Insertion/Folding Unit or Document Insertion Unit. Only LTR Tab Paper can be used. • Load the Tab Paper face down with the tabs to the left side as shown in the illustration below. *Feeding Direction •...

  • Page 39: Staple Finisher-E1/Booklet Finisher-E1/External 2/3 Hole Puncher-A1 (Optional)

    Remove the orange seal that holds the staples together after you place the staple cartridge into the staple case. We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. Staple Finisher-E1/Booklet Finisher-E1/External 2/3 Hole Puncher-A1 (Optional)
  • Page 40 Open the front cover of the finisher. Staple Finisher Booklet Finisher Lift and pull out the staple case from the stapler unit, holding it by its green tab. Place the staple case, as shown below, press the area indicated by PUSH, and then lift up the staple cartridge.
  • Page 41 Pull out the staple cartridge. Insert the new staple cartridge. Press the spring-loaded case down until it clicks into place. Only one staple cartridge can be inserted at a time. Remove the seal holding the staples together, by pulling it straight out. Make sure that you pull the seal straight out.
  • Page 42 Gently push the staple case into the stapler unit, until it is securely in place. Close the front cover of the finisher. If there are no staples ready for stapling after the cover is closed, the stapler unit automatically performs a “dry” stapling operation to reposition the staples.

  • Page 43: Replacing The Staple Cartridge In The Saddle Stitcher Unit

    This procedure is necessary only if the Booklet Finisher is attached. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Remove the black part on the end before inserting the staple cartridge.
  • Page 44 Open the front cover of the finisher. Pull out the saddle stitcher unit, and pull the stapler unit towards you, and then push up the stapler unit. 1. Grip the saddle stitcher unit by its handle, and pull it out of the finisher until it stops. 2.
  • Page 45 Insert the new staple cartridge. Press the staple cartridge down until it clicks into place. When replacing the staple cartridges, replace both the front and back staple cartridges. Only one front and rear staple cartridge can be inserted at a time. Pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position.

  • Page 46: Removing Punch Waste

    Removing Punch Waste When the punch waste tray of the External 2/3 Hole Puncher becomes full, a screen prompting you to remove the punch waste appears on the touch panel display. Follow the procedure described below to remove the punch waste. This procedure is necessary only if the External 2/3 Hole Puncher is attached.
  • Page 47 Return the punch waste tray to its original position, and close the front cover of the punch waste tray. 1. Return the punch waste tray to its original position. If the punch waste tray is not securely in place, you cannot make copies or prints in the Hole Punch mode.

  • Page 48: Routine Cleaning (Main Unit)

    Routine Cleaning (Main Unit) If the touch panel display becomes dirty and the screen may not be seen clearly, clean the touch panel display. Since the touch panel display becomes dirty from normal use, we recommend that you clean it once a week or every 10 days. If the original is not copied clearly, clean the following parts of the machine.

  • Page 49: Cleaning The Touch Panel Display

    Cleaning the Touch Panel Display Follow the procedure below to clean the touch panel display. Wipe the touch panel display with a cloth dampened in water or a mild cleaning agent, and then wipe the area clean with a soft, dry cloth. Control Panel (Flat) Upright Control Panel Routine Cleaning (Main Unit)

  • Page 50: Cleaning The Platen Glass/Underside Of The Feeder

    Cleaning the Platen Glass/Underside of the Feeder Clean the platen glass and the underside of the feeder by following the procedure below. If the platen glass or the underside of the feeder is dirty, documents may not be scanned clearly, and the size of the document may not be detected correctly.
  • Page 51 Open the covers. 1. Pull the lever above the feeder, and open the cover of the scanning area. Open the cover of the scanning area carefully, as not to scratch the platen glass. 2. Hold the blue tab above the inside cover, and open the inside cover in the direction indicated by the arrow in the illustration left.

  • Page 52: Cleaning The Feeder's Rollers

    Cleaning the Feeder’s Rollers Spin the rollers while cleaning them. Pull the lever, and open the feeder cover. Clean the rollers (a total of five places) inside the feeder cover with a cloth dampened with water. Then,wipe the area with a soft, dry cloth. Open the inner cover, and clean the rollers.
  • Page 53 Close the covers. 1. Close the inner cover. 2. Close the feeder cover. Clean the feeder scanning area (thin glass strip) and the resin roller. 1. Open the feeder. 2. Clean the feeder scanning area with a cloth dampened with water.

  • Page 54: Automatic Feeder Cleaning

    Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, clean the rollers of the feeder. • It takes approximately 20 seconds to clean the feeder. • Feeder Cleaning cannot be performed during printing. Press (Settings/Registration) →...

  • Page 55: Consumables

    To prevent moisture build-up, tightly wrap any remaining paper in its original package for storage. • For high-quality printouts, use paper recommended by Canon. • Some commercially available paper types are not suited for this machine. Contact your local authorized Canon dealer when you need to purchase paper. Consumables 1-43...
  • Page 56 [Be careful of counterfeit toner cartridges] Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
  • Page 57 ■ Genuine Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifically for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies Contact your Canon Authorized Dealer or Service Provider for Genuine Canon Supplies.
  • Page 58 1-46 Consumables...
  • Page 59 Contacting Your Local Authorized Canon Dealer ........

  • Page 60: Before Troubleshooting

    • When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. •...

  • Page 61: Procedure To Remove The Jammed Paper Effectively From The Paper Drawers

    Procedure to Remove the Jammed Paper Effectively from the Paper Drawers If a paper jam occurs in the paper drawers and you do not perform correct operations, paper jam may occur continuously. This section explains how to clear the paper jam effectively in the paper drawers. : Do not apply (OK) : Apply (No Good (NG)) A paper jam occurs.

  • Page 62: Clearing Paper Jams

    Clearing Paper Jams If a paper jam occurs, follow the procedure described below to remove the jammed paper. Screens Indicating the Locations of Paper Jams The screen indicating the location of the paper jam and instructions on how to clear the paper jam appear on the touch panel display.
  • Page 63 If paper is jammed in several locations, remove the jammed paper in the order indicated on the touch panel display. Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper. See the appropriate sections below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display.
  • Page 64 If a paper jam occurs inside an optional unit, see the instructions in the following sections. ● Feeder (Duplex Color Image Reader Unit): ☐ Feeder (Duplex Color Image Reader Unit-C1) (Optional) ● Paper Deck Unit-A1 ☐ Paper Deck Unit-A1/Paper Deck Unit-D1 (Optional) ●...
  • Page 65 ● Document Insertion/Folding Unit: ☐ Document Insertion/Folding Unit-H1 (Insertion Unit) and Document Insertion Unit-L1 (Optional) ☐ Document Insertion/Folding Unit-H1 (Folding Unit) (Optional) ● Document Insertion Unit: ☐ Document Insertion/Folding Unit-H1 (Insertion Unit) and Document Insertion Unit-L1 (Optional) Clearing Paper Jams...
  • Page 66 ● External 2/3 Hole Puncher: ☐ External 2/3 Hole Puncher-A1 (Optional) ● Staple Finisher: ☐ Staple Finisher-E1/Booklet Finisher-E1 (Optional) ● Booklet Finisher: ☐ Staple Finisher-E1/Booklet Finisher-E1 (Optional) Clearing Paper Jams...
  • Page 67 ☐ Booklet Finisher-E1 (Optional) ● Copy Tray : ☐ Copy Tray-Q1 (Optional) After you have removed all of the jammed paper in the locations indicated on the touch panel display, restore all levers and covers to their original positions. Continue to follow the procedure and instructions on the touch panel display. Once you have removed all of the jammed paper in locations other than the feeder, printing or copying resumes.

  • Page 68: Main Unit (Fixing Transport Unit)

    Main Unit (Fixing Transport Unit) If a paper jam occurs in the main unit area, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 69 Remove any jammed paper from the fixing unit. If you cannot pull out the jammed paper, proceed to the next step. Do not pull out jammed paper by force, as this may leave torn pieces inside the machine and cause the machine to malfunction. Remove any jammed paper from the lower guide.

  • Page 70: Multi-Purpose Tray

    Push the fixing transport unit back into its original position, and close the front cover. 1. Push the fixing transport unit back into its original position. 2. Return the green lever to its original position. 3. Close the front cover. Follow the instructions on the touch panel display.
  • Page 71 Remove any jammed paper from the upper right cover, and close the upper right cover. 1.Remove any jammed paper. 2. Close the upper right cover. If the Paper Deck Unit-A1 or the Paper Deck Unit-D1 has been moved away from the main unit, reconnect either of them to the main unit. For more information, see e-Manual >...

  • Page 72: Inside The Upper And Lower Right Covers

    Inside the Upper and Lower Right Covers If a paper jam occurs inside the upper or lower right cover, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

  • Page 73: Paper Drawers 1 And 2

    Paper Drawers 1 and 2 If a paper jam occurs inside Paper Drawer 1 or 2, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

  • Page 74: Paper Drawers 3 And 4

    Paper Drawers 3 and 4 If a paper jam occurs inside Paper Drawer 3 or 4, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

  • Page 75: Feeder (Duplex Color Image Reader Unit-C1) (Optional)

    Feeder (Duplex Color Image Reader Unit-C1) (Optional) If a paper jam occurs in the Feeder, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 76 Open the inner cover, holding by its tab. Turn the green feed dial, and remove any jammed originals. 1. Turn the green feed dial. 2. Remove any jammed originals. Close the inner cover and the feeder cover. 1. Close the inner cover. 2.

  • Page 77: Paper Deck Unit-A1/Paper Deck Unit-D1 (Optional)

    Remove any jammed originals from the feeder. 1. Lift the feeder. 2. Remove any jammed originals. 3. Close the feeder. • Close the feeder gently to avoid catching your hand, as this may result in personal injury. • Be aware that the light emitted from the platen glass may be very bright when closing the feeder.
  • Page 78 Move the Paper Deck Unit-A1 away from the main unit, and remove any jammed paper from the feeding area. 1. Press the release button. 2. Move the Paper Deck Unit-A1 away from the main unit. 3. Remove any jammed paper. Paper can also be jammed in the feeding slot on the side of the main unit.
  • Page 79 Close the paper deck, and reconnect the Paper Deck Unit-A1 to the main unit. 1. Close the paper deck. 2. Reconnect the Paper Deck Unit-A1 to the main unit. If you are using Paper Deck Unit-D1, place your hand where the hand symbol ( ) is located on the paper deck unit and reconnect it to the main unit.

  • Page 80: Document Insertion/Folding Unit-H1 (Insertion Unit) And Document Insertion Unit-L1 (Optional)

    Document Insertion/Folding Unit-H1 (Insertion Unit) and Document Insertion Unit-L1 (Optional) If a paper jam occurs inside the insertion unit of the Document Insertion/Folding Unit or Document Insertion Unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

  • Page 81: Insertion Unit

    Insertion Unit Open the top cover of the Document Insertion/Folding Unit or Document Insertion Unit. Remove any jammed paper from the top cover. 1. Remove all of the paper that is not jammed. 2. Remove any jammed paper. 3. Close the top cover. Open the front cover and the insertion unit.

  • Page 82: Inside The Insertion Unit

    Remove any jammed paper from the delivery unit. 1. Open the delivery unit. 2. Remove any jammed paper. 3. Close the delivery unit. Close the insertion unit and the front cover. 1. Close the insertion unit. 2. Close the front cover. Follow the instructions on the touch panel display.
  • Page 83 Open the upper delivery guide. Remove any jammed paper. Close the upper delivery guide. Clearing Paper Jams 2-25...
  • Page 84 Open the lower delivery guide. Remove any jammed paper from the lower delivery guide. 1. Remove any jammed paper. 2. Close the lower delivery guide. Close the front cover. Follow the instructions on the touch panel display. 2-26 Clearing Paper Jams...

  • Page 85: Document Insertion/Folding Unit-H1 (Folding Unit) (Optional)

    Document Insertion/Folding Unit-H1 (Folding Unit) (Optional) If a paper jam occurs inside the Document Insertion/Folding Unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 86 Pull out the Document Insertion/Folding Unit. Remove any jammed paper from the exit slot. 1. Push out any jammed paper toward the exit slot. 2. Remove any jammed paper. Remove any jammed paper from the left guide. 1. Open the left guide. 2.
  • Page 87 Remove any jammed paper from the right guide. 1. Open the right guide. 2. Remove any jammed paper. 3. Close the right guide. Close the left guide, and return the Document Insertion/Folding Unit to its original position. 1. Close the left guide. 2.

  • Page 88: External 2/3 Hole Puncher-A1 (Optional)

    External 2/3 Hole Puncher-A1 (Optional) If a paper jam occurs inside the External 2/3 Hole Puncher, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 89 Open the front cover of the finisher. Staple Finisher Booklet Finisher Open the top cover of the finisher. If the Document Insertion/Folding Unit unit is attached, lift the insertion unit. Open the delivery guide. * Delivery Guide Clearing Paper Jams 2-31...
  • Page 90 Open the top cover of the puncher unit. Remove any jammed paper from the puncher unit and the finisher. Close the delivery guide. 2-32 Clearing Paper Jams...
  • Page 91 Close the top cover of the finisher. Close the covers. 1. Close the front cover of the finisher. 2. Close the top cover of the puncher unit. If the Document Insertion/Folding Unit or Document Insertion Unit is attached to the main unit, close the insertion unit.

  • Page 92: Staple Finisher-E1/Booklet Finisher-E1 (Optional)

    Staple Finisher-E1/Booklet Finisher-E1 (Optional) If a paper jam occurs inside the top cover of the Staple Finisher/Booklet Finisher or the output delivery unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

  • Page 93: Output Area

    Remove any jammed paper, and close the top cover of the finisher. 1. Remove any jammed paper. 2. Close the top cover of the finisher. If you open the Document Insertion/Folding Unit or Document Insertion Unit in step 1, close the insertion unit. Close the front cover of the finisher.
  • Page 94 Open the front cover of the finisher. Staple Finisher Booklet Finisher If the Document Insertion/Folding Unit or Document Insertion Unit is attached, open the insertion unit. (See e-Manual > Optional Products/Software.) Open the top cover of the finisher. * Top Cover Open the delivery guide.
  • Page 95 Remove any jammed paper. Close the delivery guide. When closing the delivery guide, be careful not to get your fingers caught, as this may result in personal injury. Close the top cover and front cover of the finisher. 1. Close the top cover. If you open the Document Insertion/Folding Unit or Document Insertion Unit in step 2, close the insertion unit.

  • Page 96: Booklet Finisher-E1 (Optional)

    Booklet Finisher-E1 (Optional) If a paper jam occurs inside the front cover or the saddle stitcher unit of the Booklet Finisher, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 97 Remove any jammed paper from the upper delivery guide. 1. Tilt the upper delivery guide to the right. 2. Remove any jammed paper. 3. Return the upper delivery guide to its original position. Springs are attached to the upper delivery guide, so it returns to its original position when released.

  • Page 98: Saddle Stitcher Unit

    Saddle Stitcher Unit Open the front cover of the finisher. Turn the small knob on the right in the direction of the arrow (counterclockwise). While pushing in the larger knob on the left, turn it in the direction of the arrow (clockwise). Remove any jammed paper protruding from the saddle stitcher unit.

  • Page 99: Copy Tray-Q1 (Optional)

    Remove any jammed paper from the lower delivery guide. 1. Tilt the lower delivery guide to the right. 2. Remove any jammed paper. 3. Return the lower delivery guide to its original position. * Lower Delivery Guide Close the front cover of the finisher. Follow the instructions on the touch panel display.
  • Page 100 Open the front cover of the main unit. Remove any jammed paper. If you pull the jammed paper gently and you can pull out, remove the paper. If the edge of the paper can be seen a little, you may not be able to pull out the paper from the output tray. In this case, turn the knob to the left twice or three times until the edge of the paper cannot be seen completely.
  • Page 101 Pull out the fixing transport unit. 1. Move the green lever in the direction of the arrow. 2. Pull out the fixing transport unit. Remove any jammed paper from the left guide. 1. Open the left guide. 2. Remove any jammed paper. Remove any jammed paper from the fixing unit.
  • Page 102 Remove any jammed paper from the lower guide. 1. Open the lower guide, holding by the green tab. 2. Remove any jammed paper. 3. Close the lower guide. Remove any jammed paper from the fixing unit. 1. Pull the paper gently. 2.

  • Page 103: Clearing Staple Jams

    Clearing Staple Jams If a staple jam occurs, follow the procedure described below to remove the jammed staples. Staple Finisher-E1/Booklet Finisher-E1 (Optional) If a staple jam occurs in the stapler unit of the Staple Finisher or Booklet Finisher, or inside the saddle stitcher unit of the Booklet Finisher, a screen prompting you to remove the jammed staples appears on the touch panel display.
  • Page 104 Push down the tab on the staple case. Remove all of the staples, and return the tab on the staple case to its original position. 1. Remove all of the staples that slide from the staple case. 2. Return the tab on the staple case to its original position. Gently push the staple case back into the stapler unit until it is securely in place.

  • Page 105: Saddle Stitcher Unit

    Saddle Stitcher Unit • If necessary, make sure to remove all of the paper in the Booklet tray before clearing a staple jam inside the saddle stitcher unit. • This procedure is necessary only if the Booklet Finisher is attached. Open the front cover of the finisher.
  • Page 106 On the staple case, push down Part A, and push up Part B. Remove any jammed staples, and return Part B to its original position. Return the staple cartridge to its original position. 2-48 Clearing Staple Jams...
  • Page 107 Pull the stapler unit towards you, push it down into its original position, and then push the saddle stitcher unit back into its original position. 1. Push the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position. 2.

  • Page 108: List Of Error Messages

    List of Error Messages This section explains the various messages that appear on the touch panel display, along with possible causes and remedies. For explanations of messages that are not listed here, see e-Manual > Using the Machine to Send/Receive a Fax, Scan and Send, Quick Menu, Network, MEAP, Security, and Optional Products/Software.
  • Page 109 Return page 1 to the top, and then press the [Start] key. (Data for the scanned original has exceeded limits on the size that can be handled by this machine. Automatically adjust settings and try again.) Cause Scanning has stopped because the data size of the scanned original exceeds the maximum data size that the machine can handle. Remedy Try scanning the original again from the first page.
  • Page 110 Adjusting gradation. Please wait a moment. Cause The machine is performing an automatic gradation adjustment. Remedy Wait for the machine to finish the automatic gradation adjustment. When the adjustment is complete, printing automatically resumes. Cleaning the drum... Please wait a moment... Cause The machine is in the process of cleaning the drum.
  • Page 111 The hard disk needs to be replaced. (Call service rep.) Cause The hard disk is not functioning properly, or is not attached. Remedy1 Contact your local authorized Canon dealer. Remedy2 If the Removable HDD Kit is installed, check the hard disk. List of Error Messages...

  • Page 112: List Of Error Codes Without Messages

    List of Error Codes without Messages If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen when you press [Log] on the Status Monitor/Cancel screen.
  • Page 113 # 402 Cause While the data, such as image data, was being transferred to the memory media, some error occurred because the unauthorized character was included in the file name. Remedy Rename the file. # 403 Cause The job failed because the same file name existed. Generally, if the same file name exists, a file will be automatically renamed by appending a number, which ranges from 1 to 999, to the end of its file name to avoid naming conflicts.
  • Page 114 Turn the main power OFF, wait for 10 or more seconds, and turn the main power back ON. If the machine still does not work normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer. (See e-Manual >...
  • Page 115 # 759 Cause An error occurred while sending to the URL of a User Inbox. Remedy Contact your System Manager. # 807 Cause You do not have the access privilege to the specified directory. Remedy Set the access privilege to the directory in the server, resend the file to the directory with the access privilege, or contact your System Manager.
  • Page 116 # 849 Cause Device information could not be delivered because the client machine is processing a job. Remedy Try delivering device information again after the client machine finishes processing the job. # 850 Cause Device information could not be delivered because a screen relating to the device information to be delivered is being processed. Remedy Try delivering the device information again after the screen is cleared from the client machine.
  • Page 117 Device information could not be delivered because a language that the client machine cannot handle was included in the device information. Remedy Contact your local authorized Canon dealer. #856 Cause The job was canceled because there was not enough free space on the hard disk to store the temporary data.
  • Page 118 # 861 Cause An error occurred while processing PDL data or image data. Remedy Confirm the print settings you made when printing from a computer. # 862 Cause 1 The booklet trays have exceeded their stacking limits. (See Getting Started .) Remedy Change the print data or print settings, and try printing again.

  • Page 119: If Memory Becomes Full During Scanning

    If Memory Becomes Full during Scanning The machine’s memory can store up to approximately 8,200 pages of scanned images. Approximately 8,000 pages of that total is shared by the various functions, including the Copy; Fax; Scan and Send; Scan and Store (Store in Mail Box); Fax/I-Fax Inbox; and, printing from computer functions.

  • Page 120: For The Fax/Scan And Send Function

    For the Fax/Scan and Send function Follow the directions below based on the message that appears on the touch panel display. ● If the message <Scanning will be stopped because the memory is full. Do you want to send the scanned pages?>...

  • Page 121: Service Call Message

    Even when the print or scan function does not operate normally, some functions may still be available. Contacting Your Local Authorized Canon Dealer If a message like the one shown below appears, follow the procedure described below.
  • Page 122 Canon dealer. ☐ Turn the main power switch OFF. ☐ Remove the power plug from the power outlet. When you contact your local authorized Canon dealer, have the following information available: - Product name - Details of the malfunction...

  • Page 123: Setting The Limited Functions Mode From The Service Call Message Screen

    Setting the Limited Functions Mode from the Service Call Message Screen If the Service Call Message screen appears indicating a malfunction of a Finishing mode, you can clear it by turning the Limited Functions Mode ‘On’ to temporarily limit the use of the finishing modes. However, after the Limited Functions Mode is deactivated, the Service Call Message screen may appear again, unless the cause of the malfunction is removed.
  • Page 124 Press the main power switch to the “ ” side. When operating the main power switch, open the main power switch cover. Wait at least 10 seconds after the main power indicator is turned off, and then turn the main power switch back to “I“...

  • Page 125: Functions Available When The Printer/Scanner Cannot Be Used Due To An Error

    Functions Available When the Printer/Scanner Cannot Be Used Due to an Error Some functions may still be available even when one of the following error messages that indicate the Print and Scan functions cannot be used is displayed on the bottom of the screen. When the Print function is restricted: <Check the printer.

  • Page 126: Operation From A Computer

    ■ Operation from a Computer : Available -: Unavailable Available Functions When the Print function is restricted: When the Scan function is restricted: Remote UI MEAP Application *1 [Print List] on the Mail Box Selection screen is not available. *2 [Add Files (Scan and Store)] on the Edit File screen is not available. *3 Document Scan Code Analyzer is included in the Document Scan Lock Kit.

  • Page 127: When The Power Does Not Turn On

    OFF position. If the breaker is in the OFF position, contact your local authorized Canon dealer without turning the breaker back ON. If the breaker is in the OFF position, do not switch the current leakage breaker back ON. Doing so may lead to a fire, electrical shock, smoke, or the tripping of other breakers in the facility.

  • Page 128: Printer/Fax Driver Troubleshooting

    Printer/Fax Driver Troubleshooting See the “Troubleshooting” in the driver help to resolve problems when using a printer driver or fax driver for Windows. In this section, screens for the printer driver are used. 2-70 Printer/Fax Driver Troubleshooting...

  • Page 129: Chapter 3 Appendix

    Appendix CHAPTER This section includes the index. Index ..................... . . 3-2...

  • Page 130: Index

    Index Abbreviations Used in This Manual, ix Fixing Transport Unit Clearing paper jams, 2-10 Front Guide, 1-5 Booklet Finisher Clearing paper jams, 2-34, 2-38 Clearing staple jams, 2-45 Illustrations Used in This Manual, ix Replacing the staple cartridge in the saddle stitcher unit, 1-31 Replacing the staple cartridge in the stapler unit, 1-27 Breaker, 2-69 Keys Used in This Manual, viii...
  • Page 131 Printer/Fax Driver Troubleshooting, 2-70 Reducing the frequency of paper jams, 2-2 Screens indicating the locations of paper jams, 2-4 Paper Deck Unit Service call message, 2-63 Changing the paper size, 1-18 When the power does not turn ON, 2-69 Clearing paper jams, 2-19 Loading paper, 1-16 Paper Drawers Adjusting to hold different paper size, 1-5...
  • Page 132 Index...
  • Page 134 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

This manual is also suitable for:

Imagerunner advance 6065Imagerunner advance 6075

Table of Contents