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ViewSonic CDX4952 User Manual

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CDX4952
Commercial Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. "Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual"
Model No. VS16717

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Summary of Contents for ViewSonic CDX4952

  • Page 1: User Guide

    Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well. Once again, thank you for choosing ViewSonic !

  • Page 3: Compliance Information

    Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum...

  • Page 5: Safety Precautions

    Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.

  • Page 6: Recommended Use

    CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. •...

  • Page 7: Table Of Contents

    8.2. Troubleshooting ......31 device ....... 12 9. Technical Specifications ....32 3.4. Connecting Multiple Displays in a 9.1. CDX4952 ........32 Daisy-chain Configuration .... 13 3.4.1. Display control connection 13 10. RS232 Protocol ........34 3.4.2. Digital video connection..13 10.1.
  • Page 8 10.2. Description ........34 10.2.1. Hardware specification ..34 10.2.2. Communication Setting ..34 10.2.3. Command Message Reference ......34 10.3. Protocol ........35 10.3.1. Set-Function Listing ..35 10.3.2. Get-Function Listing ..39 10.3.3. Remote Control Pass- through mode ....44 11.

  • Page 9: Copyright Information

    Serial Number: Purchase Date: Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/...

  • Page 10: Unpacking And Installation

    Unpacking and Installation 1.1. Unpacking • This product is packed in a carton, together with the standard accessories. • Any other optional accessories will be packed separately. • Due to the size and weight of this display it is recommended for two people to move it. •...

  • Page 11: Installing And Removing Table Stands (Optional)

    1.4. Installing and Removing Table Stands (optional) To install table stands: 1. Ensure your display is powered off. 2. Spread a protective sheet on a flat surface. 3. Grab the carrying handles and place the display face-down on the protective sheet. 4.

  • Page 12: Installing And Removing Ops Module

    1.5. Installing and Removing OPS module To install OPS Module: 1. Power off the display. 2. Remove the cover of OPS after take screw off. 3. Insert OPS module and then fix by screw. NOTE: Keep the OPS cover for future use. Screw Screw To remove OPS Module:...

  • Page 13: Mounting On A Wall

    5. Unit without base weight = 21.6 kg. The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: 87.6 kg. 1.6.1. VESA Grid CDX4952 400(H) x 400(V) mm Caution: To prevent the display from falling: •...

  • Page 14: Mounting In Portrait Position

    1.7. Mounting in Portrait Position This display can be installed in por trait position. 1. Remove the table stand, if attached. 2. Rotate 90 degrees anticlockwise.The terminals logo should be bristling when facing the display at the back.

  • Page 15: Parts And Functions

    Parts and Functions 2.1. Control Panel MUTE INPUT MENU Remote control sensor and power status ] button indicator Use this button to turn the display on or put the • Receives command signals from the remote display to standby. control. [MUTE] button •...

  • Page 16: Input/Output Terminals

    2.2. Input/Output Terminals 9 10 11 14 15 17 AC IN VGA IN (D-Sub) AC power input from the wall outlet. VGA video input. MAIN POWER SWITCH COMPONENT IN (BNC) Switch the main power on/off. Component YPbPr video source input. IR IN / IR OUT Y/CVBS...

  • Page 17: Remote Control

    2.3. Remote Control [ ] button • Press to move the selection down in OSD menu. • Press to decrease the value in OSD menu. 2.3.1. General functions ] MUTE button Press to turn the mute function on/off. COLOR buttons Select tasks or options.

  • Page 18: Inserting The Batteries In The Remote Control

    2.3.2. Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment. 3.

  • Page 19: Connecting External Equipment

    Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using COMPONENT video input Audio Out COMPONENT Out (YPbPr) DVD / VCR / VCD [AUDIO IN] COMPONENT IN (YPbPr) 3.1.2. Using Video Source input Y/CVBS Out DVD / VCR / VCD [AUDIO IN] [Y/CVBS IN] 3.1.3.

  • Page 20: Connecting A Pc

    3.2. Connecting a PC 3.2.1. Using VGA input VGA Out D-Sub 15 pin Audio Out [VGA VGA IN AUDIO IN] 3.2.2. Using DVI input DVI Out Audio Out [DVI IN] [VGA AUDIO IN] 3.2.3. Using HDMI input HDMI Out [HDMI IN]...

  • Page 21: Using Displayport Input

    3.2.4. Using DisplayPort input DisplayPort Out [DisplayPort IN] 3.3. Connecting Audio Equipment 3.3.1. Connecting external speakers External speakers 3.3.2. Connecting an external audio device Audio In Stereo Amplifier [AUDIO OUT]...

  • Page 22: Connecting Multiple Displays In A Daisy-Chain Configuration

    3.4. Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a video wall. 3.4.1. Display control connection Connect the [RS232C OUT] connector of DISPLAY 1 to the [RS232C IN] connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 [RS-232C]...

  • Page 23: Analog Video Connection

    3.4.3. Analog video connection Connect the [DVI OUT / VGA OUT] connector of DISPLAY 1 to the [VGA IN] connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 [VGA] [VGA IN] [DVI/VGA OUT] [VGA IN] 3.4.4. IR daisy-chain Connection Connect [IR Sensor Cable] to DISPLAY 1, and connect the [IR OUT] connector of DISPLAY 1 to the [IR IN] connector of DISPLAY 2.

  • Page 24: Ir Pass-Through Connection

    3.6. IR Pass-through Connection [IR OUT] DVD / VCR / VCD [IR IN] (DVD / VCR / VCD) Remote Control 3.7. Wire-connecting to Network If you connect this display to a home network, you can play photos, music and videos from your computer. See Play multimedia files via Local Area Network (Page 15) for more detail.

  • Page 25: Operation

    Operation 4.4. Choose your Preferred Sound Settings NOTE: The control button described in this section 1. While this display is playing video source press is mainly on the remote control unless ADJUST button. specified otherwise. 2. Press [ ] or [ ] button to choose Sound style, 4.1.

  • Page 26: How To Use Dlna-Dmp

    Set up media sharing 4.5.3. How to use DLNA-DMR from PC 1. Install a media server on your computer to 1. Press [ ] MENU button, Choose Network share media files. These are some media ser Settings and press [OK]. vers: Picture View network settings...

  • Page 27: Play Multimedia Files From Usb Device

    8. Now, go to the director y of your media files. 4. Press [ ] EXIT button to go up to the top layer Choose the media file by right click. on the in the screen. Press [ ] or [ ] button to choose submenu from Play To, You can find all...

  • Page 28: Playing Movie Files

    4.7.2. Playing movie files 4.7.3. Playing photo files Movie 1. Choose Photo in the top bar. 1. Choose in the top bar. Photo Movie 2. Choose a photo thumbnail, then press [OK] 2. Choose a video, and press [OK] button. button.

  • Page 29: Change Your Settings

    Change your settings 5.1. Settings Using the remote control: 5.1.1. Picture Picture Picture style Restore style Sound Backlight Tiling Colour General settings Sharpness Network settings Noise reduction MPEG artifact reducti... Digital Crystal Clear Advanced Game or computer Foramat and edges 1.

  • Page 30: Sound

    tint}: Customise colour balance Audio out • {Custom setting. Only available if {Tint} {Custom} Adjust audio output volume. is chosen. Advanced • {Video contrast}: Adjust video contrast. Access advanced settings to enhance your audio • {Brightness}: Adjust screen brightness. experience. •...

  • Page 31: General Settings

    Example: 2 x 2 screen matrix (4 displays) Monitor ID H monitors = 2 displays Adjust the ID number for controlling the display via the RS232C connection. Each display must have V monitors = 2 displays a unique ID number when multiple sets of this H monitors display are connected.
  • Page 32 1. There are 7 schedule can be set. Go to Status 4. Set time. and choose On. Status Schedule 1 Source Schedule 2 Schedule 1 Status On time Schedule 2 Source Schedule 3 Off time On time Schedule 3 Schedule 4 Repeat modes Off time Schedule 4...
  • Page 33 {Lock all expect volume and power}: Chose {Off} and the display will not display the Disable all the keyboard function except the ViewSonic logo when you switch on. [-], [+] and [ ] button: RC lock Choose {On}.Then, when no signal, the display Choose to enable or disable the button function of will automatically turn off.

  • Page 34: Network Settings

    DisplayPort Ver.: 5.2. Network Settings Choose Display Port Version 1.1a or 1.2. 1. Press [ ] MENU button, choose Network Settings and press [OK] button. Cooling Fan Select {On} to turn on the cooling fan all the time. Select {Auto} to turn on/off the cooling fan Picture View network settings according to the display’s temperature.

  • Page 35: Usb Device Compatibility

    USB device compatibility USB Video Subtitle Formats (for language subtitles, etc.) File Max.Frame Rate Max.Bit Rate Container Video codec Maximum resolution Audio codec Extensions (fps) (Mbps) MPEG-1 1920x1080 25p, 30p, 50i, 60i MPEG-1 (L1 & L2), .mpg MPEG-2 1920x1080 25p, 30p, 50i, 60i MPEG-1, 2, 2.5 L3, .mpeg AAC/HE-AAC (v1 &...
  • Page 36 USB Multimedia Formats Frequency Max.Bit Rate Maximum File Extensions Container Video codec Audio codec resolution (kHz) (Mbps) .mp3 MPEG-1, 2, 2.5 L3 .wma .asf (V2 up to V9.2) .wma WMA Pro WMA, WMA Pro .wav (PC) LPCM LPCM .aif (mac) LPCM LPCM .aiff (mac)

  • Page 37: Input Mode

    Input Mode VGA Resolution: Active Resolution Standard Refresh Rate Pixel Rate Aspect Ratio Stand for Mode Resolution H Pixels V Lines 60 Hz 25.175 MHz 72 Hz 31.5 MHz Video Graphic Array 75 Hz 31.5 MHz Wide Video Graphic WVGA 70 Hz 33.75 MHz 16:9...
  • Page 38 • The PC text quality is optimum in HD 1080 mode (1920 x 1080, 60Hz). • Your PC display screen might appear different depending on the manufacturer (and your particular version of Windows). • Check your PC instruction book for information about connecting your PC to a display. •...

  • Page 39: Cleaning And Troubleshooting

    Cleaning and Troubleshooting 8.1. Cleaning Caution When Using the Display • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes.

  • Page 40: Troubleshooting

    8.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on 2. Make sure the power switch is the back of the display is not switched on.

  • Page 41: Technical Specifications

    Technical Specifications 9.1. CDX4952 Display: Item Specifications Screen Size (Active Area) 48.5” (123.2 cm) LCD Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.55926 (H) x 0.55926 (V) [mm] Displayable colors 1.07B colors Brightness (typical)
  • Page 42 General: Item Specifications Power Supply AC 100 ~ 240V, 50 ~ 60Hz, 3.5A Power Consumption (Max) 235W Power Consumption (typ.) 110W Power Consumption (Standby & Off) <0.5W (RS232 in active) Dimensions (With Stand) [W x H x D] 1077.6 x 648.7 x 400 mm Dimensions (Without Stand) [W x H x D] 1077.6 x 607.8 x 93.5 mm (@Wall Mount)/103.8 (@Handle) Weight (With Stand) 23.9 Kg...

  • Page 43: Rs232 Protocol

    10. RS232 Protocol 10.1. Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •...

  • Page 44: Protocol

    10.3. Protocol 10.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of Message excluding “CR”.
  • Page 45 Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x73 0x24 0x31 0x37 0x36 0x0D 0x32 Reply (Hex Format) Command Name Length Type 0x30 0x34 0x2D...
  • Page 46 Volume 000 ~ 100 900 : Volume down (-1) 901 : Volume up (+1) Mute 000: OFF 001: ON (mute) Button Lock 000 : Unlock 001 : Lock Menu Lock > 000 : Unlock 001 : Lock Key Pad 000 : UP 001 : DOWN 002 : LEFT 003 : RIGHT...
  • Page 47 NOTE: 1. Behavior at lock modes Lock Mode Behavior Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power” 2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc. MENU Lock 1.

  • Page 48: Get-Function Listing

    Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Date & Code Code Date & Code Code Date & Code Code Time (Hex) Time (Hex) Time (Hex) Time (Hex) (ASCII) (ASCII) (ASCII) (ASCII) space “...
  • Page 49 Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98; default is 01). Command Type Identify command type, “g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply Command: Function command code: One byte ASCII code.
  • Page 50 Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x67 0XD3 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Command Name...
  • Page 51 Get-Thermal 000~100: For specific models 0~+100 deg C only -01~-99: -1~-99 deg C Get-Power on/ For specific models off log (See below note) only Get-Date For specific models (See the Set-Date only command) Get- Time For specific models (See the Set-Time only command) NOTE:...
  • Page 52 Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Date & Code Code Date & Code Code Date & Code Code Time (Hex) Time (Hex) Time (Hex) Time (Hex) (ASCII) (ASCII) (ASCII) (ASCII) space “...

  • Page 53: Remote Control Pass-Through Mode

    4. Get Date & Time example Assumed the current date/time of display#01 as below Date: 2015-1/31 Time: 16:27:59 Send: 0x 38 30 31 67 32 30 30 30 0D (Get Date) Reply: 0x 38 30 31 72 32 30 40 35 0D (Year “20” “15”) 0x 38 30 31 72 32 31 21 51 0D (Month “1”, Day ”31”) Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time) Reply:...
  • Page 54 Code (HEX) RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT ■ (F1) GREEN ■...
  • Page 55 NOTE: This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2.

  • Page 56: Other Information

    C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Mexico) soporte/servicio-tecnico Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55) 6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Peru) soporte/servicio-tecnico Macau www.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.com...

  • Page 57: Limited Warranty

    If a product proves to be defective in material or workmanship during the war- ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
  • Page 58 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li- able for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience,...

  • Page 59: Mexico Limited Warranty

    Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Page 60 ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 14035 Pipeline Ave. Chino, CA 91710, USA Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Col 20 de Noviembre Tijuana, Mexico E-Mail: http://www.viewsonic.com 4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07...

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