Troubleshooting - Panasonic TH-42PV500A Operating Instructions Manual

Troubleshooting

If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the
suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model
number and serial number (both found on the rear of the TV).
Symptoms
Picture
Snowy Picture
Multiple Images
Interference
Normal Picture
No Picture
No Colour
Poor or Distorted Picture
Normal Picture
Poor Video.
(Snow noise, no picture, picture runs, etc.)
H
D
M
I
Poor Audio.
The error message appears.
The SD card cannot be used even when it is formatted. Please consult an Authorized Service Center.
40
Sound
Aerial location, direction or connection
Noisy Sound
Aerial location, direction or connection
Normal Sound
Electrical appliances
Cars / Motorcycles
Fluorescent lights
Noisy Sound
Switch on D.PNR in Picture menu to reduce picture noise.
Volume level
Sound mute switched on.
No Sound
TV set to AV mode.
Not plugged into AC outlet.
Not switched on.
Picture / Sound controls set at minimum levels.
No Sound
Check if in Standby mode.
Colour controls set at minimum levels.
Colour System
Normal Sound
Retune Channel (s).
Weak or No Sound
Sound reception may have deteriorated.
Sound System
Weak or Distorted
Sound
HDMI cable is not connected securely.
Turn the power supply of the TV and connected equipment off then
turn on.
Check compatibility of input signal from the connected equipment.
The connected equipment must be EIA/CEA-861/861B compliant.
Change the audio setting of the connected equipment to L.PCM.
Check the setting of HDMI input in Sound menu.
If the problem is due to the digital audio connection, change to the
analogue audio connection.
Please consult an Authorized Service Center.
Checks