User Guide for the Commander Essentials Desk T41P IP Phone About This Guide ................. ii In This Guide ..........................ii Table of Contents ............... iii Overview..................1 Hardware Component Instructions ..................3 Icon Instructions .......................... 5 LED Instructions ........................... 6 User Interfaces ..........................
User Guide for the ESSENTIALS DESK T41P IP Phone ⑩ The user interface on the IP phone. ⑪ The user interface in a web browser on your computer. CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone The table above lists most of the feature options. Please refer to the relevant sections for more information. CMDR_Commander Phone T41P User Guide_GD_42095...
User Guide for the ESSENTIALS DESK T41P IP Phone You can also download the latest documentations online: .commander.com/phone/commander-phone/resource-centre CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone Attach the stand or the optional wall mount bracket Connect the handset and optional headset Connect the network and power Desk Mount Method CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone The wall mount bracket should be purchased separately. For more information on how to attach the wall mount bracket, refer to Commander Wall Mount Quick Installation Guide for SIP-T4X IP Phones.
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User Guide for the ESSENTIALS DESK T41P IP Phone Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch/hub device port. Connect the Ethernet cable between the Internet port on the phone and an available port on the POE switch.
User Guide for the ESSENTIALS DESK T41P IP Phone If your network does not use DHCP, proceed to Basic Network Settings on page 16. Press , or press Menu->Status. Press to scroll through the list and view the specific information.
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User Guide for the ESSENTIALS DESK T41P IP Phone CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the Commander Essentials Desk T41P IP Phone Always On: Backlight is on permanently. 1min, 2min, 5min, 10min, 30min: Backlight goes out when the phone has been inactive for approximately 1min, 2min, 5min, 10min or 30min.
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User Guide for the Commander Essentials Desk T41P IP Phone Not all of the supported languages are available for selection. The available languages depend on the language packs currently loaded to the IP phone. Please contact your system administrator for more information on available languages of your new phone.
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User Guide for the Commander Essentials Desk T41P IP Phone Press Menu->Settings->Basic Settings->Time & Date->Manual Setting. Enter the specific time and date. Press the Save soft key to accept the change. Press Menu Settings->Basic Settings->Time & Date->Time & Date Format.
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User Guide for the Commander Essentials Desk T41P IP Phone The emergency number setting, if desired, must be made before lock activation. For more information, refer to Emergency Number on page 54. Press Menu->Settings->Advanced Settings (password: admin) ->Phone Setting->Keypad Lock.
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User Guide for the Commander Essentials Desk T41P IP Phone Enter the desired time in the Phone Lock Time Out (0~3600s) field. Click Confirm to accept the change. The default timeout is 0 second, that is, you can long press to lock the keypad only.
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User Guide for the Commander Essentials Desk T41P IP Phone You can also unlock the keypad by administrator password. When you enter the administrator password to unlock the keypad, the phone will turn to the Reset Phone PIN interface. Press Menu->Settings->Advanced Settings (password: admin) ->Phone Setting->Keypad Lock.
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User Guide for the Commander Essentials Desk T41P IP Phone Press Menu->Settings->Basic Settings->Ring Tones. Press to select the desired ring tone. Press the Save soft key to accept the change or the Back soft key to cancel. Click on Account.
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User Guide for the Commander Essentials Desk T41P IP Phone Click on Settings->Preference. CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the Commander Essentials Desk T41P IP Phone Click Browse to locate a ring tone (the file format must be .wav) file from your local system. Click Upload to upload the file. The ring tone for an incoming call on the phone may be different. For example, when...
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User Guide for the Commander Essentials Desk T41P IP Phone Repeat the step 2 to add more lists to the Enabled column. To remove a list from the Enabled column, select the desired list and click To adjust the display order of enabled lists, select the desired list and click The LCD screen displays the list(s) in the adjusted order.
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User Guide for the Commander Essentials Desk T41P IP Phone If there is only one list in the directory, press the Directory soft key to enter this list directly. If remote phone book and LDAP are not configured in advance, you cannot see remote phone book and LDAP lists on the phone user interface.
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User Guide for the Commander Essentials Desk T41P IP Phone Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory.
User Guide for the Commander Essentials Desk T41P IP Phone Manually From call history From remote phone book Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default.
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User Guide for the Commander Essentials Desk T41P IP Phone CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the Commander Essentials Desk T41P IP Phone Press the Option soft key, and then select Move to Contacts from the prompt list. Enter the contact name. Press the Save soft key to accept the change. Press Directory->Remote Phone Book.
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User Guide for the Commander Essentials Desk T41P IP Phone Press to highlight the contact information and then edit. Press the Save soft key to accept the change or the Back soft key to cancel. Press the Directory soft key.
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User Guide for the Commander Essentials Desk T41P IP Phone Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory.
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User Guide for the Commander Essentials Desk T41P IP Phone The LCD screen displays the search results in the adjusted order. Click Confirm to accept the change. Search source list in dialing is configurable via web user interface only. Pick up the handset, press the speakerphone or press the line key.
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User Guide for the Commander Essentials Desk T41P IP Phone Click OK to complete importing the contact list. Click on Directory->Local Directory. Click Browse to locate a contact list file (file format must be .csv) from your local system. (Optional.) Check the Show Title checkbox.
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User Guide for the Commander Essentials Desk T41P IP Phone (Optional.) Select the contact information you want to import into the local directory from the pull down list of Index. Click Import to complete importing the contact list. Click on Directory->Local Directory.
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User Guide for the Commander Essentials Desk T41P IP Phone If Auto is selected, the phone will use the first available account when placing calls to the contact from the blacklist directory. Press the Add soft key to accept the change or the Back soft key to cancel.
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User Guide for the Commander Essentials Desk T41P IP Phone Press the Back soft key to back to the previous interface. Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the directory, press Directory->Remote Phonebook to enter remote phone book.
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User Guide for the Commander Essentials Desk T41P IP Phone Press Menu->Features->History Setting. Press , or the Switch soft key to select Enable from the History Record field. Press the Save soft key to accept the change or the Back soft key to cancel.
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User Guide for the Commander Essentials Desk T41P IP Phone Enter the desired values in the corresponding fields. Press the Save soft key to accept the change. Press the History soft key. Press to switch between All, Placed, Received, Missed and Forwarded call lists.
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User Guide for the Commander Essentials Desk T41P IP Phone Press on the phone. Press again on the phone. The headset key LED goes out when the headset mode is deactivated. Click on Features->General Information. CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the Commander Essentials Desk T41P IP Phone Select Enabled from the pull-down list of Headset Prior. Click Confirm to accept the change. Physically connect the headset. Press to activate the headset mode. If headset prior is enabled, the headset mode will not be deactivated until you press the Headset key again.
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User Guide for the Commander Essentials Desk T41P IP Phone Select the desired line key, and then press the Enter soft key. Select the desired key type from the Type field. (Optional.) Select the desired key event type from the Key Type field.
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User Guide for the Commander Essentials Desk T41P IP Phone Click on DSSKey->Line Key. Select Enabled from the pull-down list of Enable Page Tips. Click Confirm to accept the change. The page icon status is configurable via web user interface only.
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User Guide for the Commander Essentials Desk T41P IP Phone Press the DSS key to accept the incoming call. Press the DSS key to place the active call on hold. Press the DSS key again to resume the held call.
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User Guide for the Commander Essentials Desk T41P IP Phone DTMF sequence can only contain "0-9", "*", "#" and "A-D". CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the Commander Essentials Desk T41P IP Phone CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the Commander Essentials Desk T41P IP Phone Press the DSS key to access the LDAP search interface. Enter a few continuous characters of the contact name or continuous numbers of the contact number using the keypad. When leaving the Value field blank, the DSS key performs the same as the Conf soft key during a call.
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User Guide for the Commander Essentials Desk T41P IP Phone forward interface. You can activate or deactivate call forward for one or all accounts. If the Value field is left blank, the DSS key performs the same as the Fwd soft key when receiving an incoming call.
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User Guide for the Commander Essentials Desk T41P IP Phone Press the DSS key to activate DND. Press the DSS key again to deactivate DND. Press the DSS key to access the custom DND interface. You can activate or deactivate DND for one or all accounts.
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User Guide for the Commander Essentials Desk T41P IP Phone Press the OK soft key within a few seconds. Configure the network parameters in the corresponding fields. Press the Next soft key. Configure the auto provision parameters in the corresponding fields.
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User Guide for the Commander Essentials Desk T41P IP Phone Programmable keys are configurable via web user interface only. CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the Commander Essentials Desk T41P IP Phone Contact your local phone service provider for available emergency numbers in your area. Click on Features->Phone Lock. Enter the emergency number in the Emergency field. For multiple emergency numbers, enter “,” between every two numbers. The default emergency numbers are 110, 911 and 120.
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User Guide for the Commander Essentials Desk T41P IP Phone Press Menu->Features->Hot Line. Enter the desired number in the Number field. Enter the delay time (in seconds) in the Hotline Delay field. CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the Commander Essentials Desk T41P IP Phone The valid values range from 0 to10. Press the Save soft key to accept the change or the Back soft key to cancel. CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone You can also dial using the SIP URI or IP address. To obtain the IP address of a phone, press the OK key. The maximum SIP URI or IP address length is 32 characters. For example, SIP URI: 3606@sip.com, IP: 192.168.1.15.
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User Guide for the ESSENTIALS DESK T41P IP Phone Press the line key to obtain a dial tone. Press , or the Send soft key. To permanently use the headset mode, refer to Headset Prior on page 42. CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone You can ignore incoming calls by pressing the X key, the Reject soft key or the Silence soft key. You can also activate Do Not Disturb mode to ignore the incoming calls without ring on your phone.
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User Guide for the ESSENTIALS DESK T41P IP Phone Cancel To end a call placed on hold, you can press the soft key to end the call directly, or press the Resume soft key to resume the call before ending it.
User Guide for the ESSENTIALS DESK T41P IP Phone Select Enabled from the pull-down list of Recent Call In Dialing. Click Confirm to accept the change. Recent call in dialing is configurable via web user interface only. Pick up the handset, press the speakerphone or press the line key.
User Guide for the ESSENTIALS DESK T41P IP Phone Press , or the Switch soft key to select Enable from the Status field. Press the Save soft key to accept the change or the Back soft key to cancel. icon appears on the LCD screen.
User Guide for the ESSENTIALS DESK T41P IP Phone Press the OK soft key to activate auto redial. The LCD screen prompts the following: Wait for a period of time or press the OK soft key to redial the phone number.
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User Guide for the ESSENTIALS DESK T41P IP Phone Press again to un-mute the call. The mute key LED goes out. Press the Hold soft key during a call. The phone will beep softly every 30 seconds to remind you that you still have a call on hold.
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User Guide for the ESSENTIALS DESK T41P IP Phone Phone (default): DND is effective for the phone system. Custom: DND can be configured for each or all accounts Click on Features->Forward & DND. In the DND block, mark the desired radio box in the Mode field.
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User Guide for the ESSENTIALS DESK T41P IP Phone Incoming calls will be rejected automatically and "n Missed Call(s)" ("n" indicates the number of the missed calls) will prompt on the LCD screen. Press the DND soft key when the phone is idle.
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User Guide for the ESSENTIALS DESK T41P IP Phone icon appears on the idle screen, and all line icons change to Incoming calls will be rejected automatically, and "n Missed Call(s)" ("n" indicates the number of the missed calls) will be prompted on the LCD screen.
User Guide for the ESSENTIALS DESK T41P IP Phone Click on Features->Forward & DND. In the Forward block, mark the desired radio box in the Mode field. Click Confirm to accept the change. Call forward mode is configurable via web user interface only.
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User Guide for the ESSENTIALS DESK T41P IP Phone Press Menu->Features->Call Forward. Press to select the desired forwarding type, and then press the Enter soft key. Depending on your selection: CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. icon on the idle screen indicates the call forward is enabled. Press Menu->Features->Call Forward. Press to select the desired account, and then press the Enter soft key.
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User Guide for the ESSENTIALS DESK T41P IP Phone CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. You can also enter the SIP URL or IP address in the Forward to field. For more information...
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User Guide for the ESSENTIALS DESK T41P IP Phone Enter the number you want to forward the incoming call to. Press , or the Send soft key. Press the Tran soft key during a call. Enter the number you want to transfer the call to.
User Guide for the ESSENTIALS DESK T41P IP Phone Press the Tran soft key to complete the transfer when receiving ringback. Press the Tran soft key during a call. Do one of the following: Press the Directory soft key, and then select Local Directory. Select the desired group and search for the contact (Directory should be configured in advance.
User Guide for the ESSENTIALS DESK T41P IP Phone Network conference is not available on all servers. For more information, contact your system administrator. Place a call to the first party. When the first party answers the call, press the Conf soft key to place a new call.
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User Guide for the ESSENTIALS DESK T41P IP Phone Press the New Call soft key to place a new call. Press the Back soft key to return to the previous interface. Press to mute the conference call. Press the Cancel soft key to drop the conference call.
User Guide for the ESSENTIALS DESK T41P IP Phone Place a call to the first party. Press the Conf soft key to place a new call. Enter the number of the second party and press , or the Send soft key.
User Guide for the ESSENTIALS DESK T41P IP Phone Enter the call park code in the Value field. Press the Save soft key to accept the change or the Back soft key to cancel. The call park code and call park retrieve code are predefined on the system server.
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User Guide for the ESSENTIALS DESK T41P IP Phone Click Confirm to accept the change. Click on Account. Select the desired account from the pull-down list of Account. Click on Advanced. Enter the directed call pickup code in the Directed Call Pickup Code field.
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User Guide for the ESSENTIALS DESK T41P IP Phone Press the DPickup soft key on your phone when a phone receives an incoming call. Enter the phone number which receives an incoming call. Press the DPickup soft key again. Click on Features->Call Pickup.
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User Guide for the ESSENTIALS DESK T41P IP Phone Click Confirm to accept the change. Pick up the handset. CMDR_Commander Phone T41P User Guide_GD_42095...
User Guide for the ESSENTIALS DESK T41P IP Phone The GPickup soft key appears on the LCD screen. Press the GPickup soft key on your phone when a phone in the group receives an incoming call. The directed call pickup code and group call pickup code are predefined on the system server.
User Guide for the ESSENTIALS DESK T41P IP Phone Press Menu->Features->Anonymous Call. Press , or the Switch soft key to select the desired line from the Line ID field. Press to scroll to the Rejection field. Press , or the Switch soft key to select Enable from the Anonymous Rejection field.
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User Guide for the ESSENTIALS DESK T41P IP Phone CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone Intercom CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select BLF from the Type field. Press , or the Switch soft key to select the desired line from the Account ID field.
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User Guide for the ESSENTIALS DESK T41P IP Phone Click Confirm to accept the change. Visual and audio alerts are configurable via web user interface only. The phone plays a warning tone (if enabled). The BLF key LED flashes red.
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User Guide for the ESSENTIALS DESK T41P IP Phone If your phone is locked and the type of the keypad lock is configured as Function Keys or All keys, you cannot use the Dpickup, Dial, New Call and Cancel soft keys until unlocked.
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User Guide for the ESSENTIALS DESK T41P IP Phone Call record is not available on all servers. Contact your system administrator for more information. Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field.
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User Guide for the ESSENTIALS DESK T41P IP Phone During an active call When calls are on hold or mute During a blind or attended transfer During a conference call When the phone prompts you to answer an incoming call ...
User Guide for the ESSENTIALS DESK T41P IP Phone Hot desking is not available on all servers. Contact your system administrator for more information. Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field.
User Guide for the ESSENTIALS DESK T41P IP Phone Intercom is not available on all servers. Contact your system administrator for more information. Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Intercom from the Type field.
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User Guide for the ESSENTIALS DESK T41P IP Phone Press Menu->Features->Intercom. Make the desired changes. Press the Save soft key to accept the change or the Back soft key to cancel. Your administrator can set a period of delay time before the phone automatically answers intercom calls.
User Guide for the ESSENTIALS DESK T41P IP Phone Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field. Press , or the Switch soft key to select Multicast Paging from the Key Type field.
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User Guide for the ESSENTIALS DESK T41P IP Phone The default codec is G722. Click Confirm to accept the change. If G722 codec is used for multicast paging, the LCD screen displays the icon to indicate that is providing high definition voice.
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User Guide for the ESSENTIALS DESK T41P IP Phone Press the Hold soft key to place the current multicast RTP session on hold. Press the Cancel soft key to cancel the multicast RTP session. Multicast RTP is one way only from sender to the multicast address(es) (receiver). For outgoing RTP multicasts, all other existing calls on the phone will be placed on hold.
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User Guide for the ESSENTIALS DESK T41P IP Phone Enter the label in the Label field. Label will appear on the LCD screen when receiving the multicast RTP stream. Click Confirm to accept the change. The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest.
User Guide for the ESSENTIALS DESK T41P IP Phone Click Confirm to accept the change. All involved parties cannot use encrypted RTP (SRTP). Music on hold server is configurable via web user interface only. Make sure ACD is enabled on your IP phone. For more information on enabling ACD, contact your system administrator.
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User Guide for the ESSENTIALS DESK T41P IP Phone Press , or the Switch soft key to select ACD from the Type field. (Optional.) Enter the string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel.
User Guide for the ESSENTIALS DESK T41P IP Phone Voice mail is not available on all servers. Contact your system administrator for more information. Press Menu->Messages->Voice Mail->Set Voice Mail. Press the navigation keys to highlight the account which you want to set.
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User Guide for the ESSENTIALS DESK T41P IP Phone Before listening to voice mails, make sure the voice mail access code has been configured. When all new voice mails are retrieved, the power indicator LED will go out. Press Menu->Messages->Voice Mail->View Voice Mail.
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User Guide for the ESSENTIALS DESK T41P IP Phone Select the desired account from the pull-down list of Account. Click on Advanced. Select Enabled from the pull-down list of Subscribe for MWI. Enter the period time in the MWI Subscription Period (Seconds) field.
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User Guide for the ESSENTIALS DESK T41P IP Phone Enter the desired voice mail number in the Voice Mail field. Click Confirm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail.
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User Guide for the ESSENTIALS DESK T41P IP Phone Click on Features->General Information. Select Enabled or Disabled from the pull-down list of Play Hold Tone. Enter the desired time in the Play Hold Tone Delay field. Click Confirm to accept the change.
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User Guide for the ESSENTIALS DESK T41P IP Phone Click Confirm to accept the change. If logging into the web user interface of the phone with the user credential, you need to enter the current user password in the Old Password field.
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User Guide for the ESSENTIALS DESK T41P IP Phone Click Export open file download window, and then save the file to your local system. Click on Settings->Configuration. Select 6 from the pull-down list of System Log Level. The default system log level is 3.
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User Guide for the ESSENTIALS DESK T41P IP Phone Click Export open file download window, and then and save the system log file to your local system. Click on Settings->Configuration. CMDR_Commander Phone T41P User Guide_GD_42095...
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User Guide for the ESSENTIALS DESK T41P IP Phone Click Export to open file download window, and then save the file to your local system. Click on Settings->Configuration. Click Browse to locate a configuration file from your local system. Click Import to import the configuration file.
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User Guide for the ESSENTIALS DESK T41P IP Phone CMDR_Commander Phone T41P User Guide_GD_42095...