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Aspire 5252/5552/5552G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations. Denotes actual messages that appear on screen.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
• Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules Display • 15.6" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ TFT LCD • 16:9 aspect ratio Chapter 1 Chapter 1...
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WMV9 (VC-1) and H.264 (AVC) decoding • Microsoft® DirectX® Video Acceleration (DXVA) application interface (API) • HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support Audio • Built-in Acer mono speaker • High-definition audio support • Built-in microphone • MS-Sound compatible Storage •...
Special Keys and Controls • Keyboard • 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support • Touchpad • Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip • Media keys • Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up,...
System Block Diagram Discrete Model VRAM 1GB 64M16 x 8 DDR3 ATI M97 Madisan/Park uFCBGA-962 LVDS HDMI Conn. LAN(GbE) MINI Card 1 Broadcom WLAN BCM57780 GPP1 GPP0 RJ45 Fan Control RTC CKT. Extend Card/B 1. USB X2 LID SW / MEDIA/B 2.
Your Acer Notebook tour Front View Icon Item Acer Crystal Eye Web camera for video communication webcam (for selected models). Display screen Also called Liquid-Crystal Display (LCD), displays computer output. Indicates when the hard disk drive is active. Communication Indicates the computer’s wireless connectivity indicator device status.
Icon NOTE: The 2-in1 card reader will be on the front left for UMA models and on the front right for discrete models. Rear View Icon Left View Icon Chapter 1 Item Indicates the computer’s power status. Power Indicates the computer’s battery status. Battery 1.
Icon Right View Icon USB 2.0 ports Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole Kensington lock slot Item HDMI Connect to HDMI devices USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera).
Base View Icon Indicators The computer has several easy-to-read status indicators. Icon Power Battery Communication indicator Chapter 1 Item Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. latch Hard disk bay Houses the computer's hard disk (secured with screws).
Touchpad Basics The following items show you how to use the Touchpad: • Move your finger across the Touchpad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the Touchpad to perform selection and execution functions.
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has two lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon <Fn>...
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Northbridge Item Chipset AMD RS880M Package uFCBGA-528p Features • CPU HyperTransport™ Interface • Caspian-series processors. • ATI HyperMemory • PCI ExpressR Interface • A-Link Express II Interface • Northbridge-Southbridge messaging functionalities • 2D Acceleration • 3D Acceleration • Motion Video Acceleration •...
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• Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. • Refer to Acer BIOS specification. • DMI utility for BIOS serial number configurable/asset tag • Support PXE • Support Y2K solution •...
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System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package Memory Combinations Slot 1 1024MB 1024MB 1024MB 2048MB 2048MB 2048MB 2048MB 4096MB...
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Wireless Module 802.11b/g/n Item Chipset Atheros HB93/HB95/ HB97, Broadcom 943225/43225/ 4313/ 4312, RTL8192 Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N Protocol 802.11 b+g, Draft-N Interface PCI bus (mini PCI socket for wireless module) Bluetooth Interface Item Chipset Atheros AR3011/ Broadcom BCM2070/ Broadcom BCM2046 Data throughput TX 1.2Mbits/sec...
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Super-Multi Drive Interface Item Vendor & model name HLDS Super-Multi Drive DL 8X GT30N LF, SONY Super-Multi Drive DL 8X AD-7590S LF, SONY Super-Multi Drive DL 8X AD-7580S LF, TOSHIBA Super-Multi Drive DL 8X TS-L633B LF, TOSHIBA Super-Multi Drive DL 8X TS-L633C Performance With CD Diskette...
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Audio Subsystem Item Audio Codec Chipset Realtek ALC272 Package 48pin LQFP Speaker Amplifier TPA6017A2_TSSOP20 Audio Port Internal 1 mic, 1 speaker Compatibility Dolby® Digital Live, DTS® CONNECT™, Dolby® Home Theater, and SRS® programs Sampling Rate 44.1k/48k/96k/192kHz External Mic jack Headphone jack Graphics Controller Item VGA Chip...
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USB Port Item USB compliance level USB 1.1 / USB 2.0 compatibility OHCI/EHCI EHCI/OHCI 9 Number of USB port(s) Location 2 (right side), 1 (left side) HDMI Port Item Compliance level Data throughput Number of HDMI port(s) Location PCMCIA Port (Not available in this model) Item PCMCIA controller Supports card type...
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Keyboard Item Type New Acer AC7T flat keyboard Total number of 103-US/104-UK keys keypads Windows logo key Internal & external keyboard work simultaneously Features • • • • • I/O Ports Item I/O support • 2-in-1 card reader (SD™, MMC) •...
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LED 15.6" Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Pixel Arrangement Display Mode Typical White Luminance (cd/m2) also called Brightness Contrast Ratio Response Time (Optical Rise Time/ Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface...
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LCD Inverter Item Vendor & model name Brightness conditions Input voltage (v) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz) Graphic Driver Supported Resolution Resolution 800x600p/60Hz 4:3 1024x768p/60Hz 4:3 1280x600/60Hz 16:9 1280x720/60Hz 16:9 1280x768/60Hz 16:10 1360x768/60Hz 16:9 Camera...
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Card Reader Item Chipset Package Feature Supports Maximum size (please specify max supporting size for each card) System LED Indicator Item Lock Display on panel (Launch Manager) System state Blue color solid on: System on Blue color off: System off Amber color blinking: S3 state HDD access state Blue color led blinking...
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Aspire AS5552/AS5552G BIOS Information The Information screen displays a summary of the computer hardware information. Information Main Security C P U T y p e C P U T y p e C P U S p e e d C P U S p e e d H D D M o d e l N a m e : H D D M o d e l N a m e :...
Main The Main screen allows the user to set the system time and date as well as enable and disable boot options and recovery. Information Main S y s t e m Ti m e : S y s t e m Ti m e : S y s t e m D a t e : S y s t e m D a t e : To t a l M e m o r y :...
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: System BIOS does not support Trusted Platform Module (TPM). Information Main Security S u p e r v i s o r P a s s w o r d I s : S u p e r v i s o r P a s s w o r d I s : U s e r P a s s w o r d I s : U s e r P a s s w o r d I s :...
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot menu to select specific devices to support boot. Information Main B o o t p r i o r i t y o r d e r :...
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main E x i t S a v i n g C h a n g e s E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s L o a d S e t u p D e f a u l t s...
BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the flash utility.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
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In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. Chapter 2...
WinFlash Utility Perform the following steps to use the WinFlash Utility: Double-click the WinFlash executable. Click OK to begin the update. A progress screen displays. Chapter 2...
Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: After the error is displayed, select the Enter Unlock Password option on the screen.
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Removing BIOS Passwords To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the R334 point. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: From a DOS prompt, execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.
Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS 2 to change the boot sequence to HDD | CD ROM | LAN | Floppy.
The following examples show the commands and the corresponding output information. Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): JE51_DN Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Write Manufacturer Name to EEPROM...
Machine Disassembly and Replacement IMPORTANT: The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: •...
Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. NOTE: Make sure you match the AC adapter with the correct model.
Disassembly Process IMPORTANT: The LCD module cannot be disassembled outside of factory conditions. If any part of the LCD module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced. The disassembly process is divided into the following stages: •...
External Module Disassembly Process IMPORTANT: The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the keyboard, you must first remove the switch board.
Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). NOTE: The battery has been highlighted with a yellow oval as shown in the above image.
Removing the Keyboard 1. Unlock the six (6) keyboard locks. 2. Pry up the center of the keyboard and rotate it upward away from the upper cover. 3. Turn the keyboard over on to the touchpad area to expose the FPC connector. Chapter 3...
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4. Open the locking latch and disconnect the FPC from the mainboard. 5. Lift the keyboard clear of the upper cover. Chapter 3...
Removing the ODD Module 1. See “Removing the Battery Pack” on page 49. 2. Remove the one (1) screw securing the ODD module. Step ODD Module M2.5*8 3. Pull the ODD module out from the chassis. Chapter 3 Size Quantity Screw Type...
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4. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the ODD module. Step Size Quantity Screw Type ODD Bracket M2*3 5. Remove the ODD bezel by prying the top edge away and clear of the module. Chapter 3...
Removing the Logic Lower Door 1. Remove two (2) screws from the logic lower door. Step Logic Lower Door M2.5*8 2. Lift the door beginning from the inner edge as shown. 3. Lift the door clear of the device, exposing the HDD, DIMM, and WLAN modules. Chapter 3 Size Quantity...
Removing the 3G Cover (Discrete Only) 1. Remove one (1) screw from the 3G cover. Step 3G Cover M2.5*8 2. Lift the 3G cover from the right edge first, then remove completely. Size Quantity Screw Type Chapter 3...
Removing the DIMM Module 1. See “Removing the Logic Lower Door” on page 55. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps 2 and 3 for the second DIMM module if present. Chapter 3...
Removing the WLAN Module 1. See “Removing the Logic Lower Door” on page 55. 2. Disconnect the antenna cables from the WLAN module. NOTE: Cable placement is Black to the MAIN terminal and White to the AUX terminal. 3. Move the antenna away and remove the one (1) screw to release the WLAN module. Step WLAN Module M2*3...
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4. Detach the WLAN module from the WLAN socket. Chapter 3...
Removing the HDD Module 1. See “Removing the Logic Lower Door” on page 55. 2. Using plastic tweezers lift the pull tab from the chassis. 3. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect the interface. 4.
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5. Remove the four (4) screws (two each side) securing the HDD to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 6. Remove the HDD from the carrier. Chapter 3...
Removing the RTC Battery (UMA Only) 1. See “Removing the Logic Lower Door” on page 55. 2. Using plastic tweezers, lift the RTC battery from mainboard connector. Chapter 3...
Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove Power Board Remove Speaker Module Remove Touchpad FFC Remove Card Reader Board Mainboard (Discrete Only) Remove USB Board Thermal Module Remove Bluetooth Module Screw List Step Lower Cover M2.5*8 M2*3 Upper Cover M2.5*5 Power Board M2*3...
Removing the Upper Cover NOTE: The upper cover may vary in color depending on the model. 1. See “External Module Disassembly Process” on page 48. 2. Turn the computer over. Remove the twelve (12) screws on the lower cover and four (4) screws from the battery bay.
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3. Turn the computer over and disconnect the following three (3) cables from the mainboard. 4. Unlock and disconnect the power board FFC (A). Chapter 3...
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5. Disconnect the speaker cable (B). 6. Unlock and disconnect the touchpad FFC (C). NOTE: Avoid pulling on cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on FFCs whenever available to prevent damage. Chapter 3...
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7. Remove the seven (7) screws from the upper cover as shown. Step Size Quantity Screw Type Upper Cover M2.5*5 8. Starting at the bottom right side of the cover, pry apart the upper and lower covers as shown. Work along the front edge of the casing to the left as shown, then lift the upper cover clear of the lower cover.
Removing the Speaker Module 1. See “Removing the Upper Cover” on page 64. 2. Locate the speaker module on the upper cover as shown. 3. Remove the speaker module cable from the cable guides. 4. Lift the speaker module clear of the device. Chapter 3...
Removing the Power Board NOTE: The power board may vary depending your model. 1. See “Removing the Upper Cover” on page 64. 2. Remove two (2) screws from the power board. Step Power Board M2*3 3. Turn the upper cover over and remove the power board cable. Pass the cable through the upper cover as shown.
Removing the Touchpad FFC IMPORTANT: The touchpad board cannot be removed individually. To replace the touchpad board, replace the entire upper cover. 1. See “Removing the Upper Cover” on page 64. 2. Remove the adhesive tape securing the touchpad FFC to the touchpad board. 3.
Removing the Card Reader Board (Discrete Only) 1. See “Removing the Upper Cover” on page 64. 2. Remove both pieces of adhesive tape securing the FCC to the lower cover. 3. Unlock the mainboard to card reader cable connector. 4. Lift the FFC to detach the adhesive securing the cable to the lower cover. Chapter 3...
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5. Remove one (1) screw from the card reader board. Step Card Reader M2*3 Board 6. Lift the card reader board clear of the device. Size Quantity Screw Type Chapter 3...
Removing the USB Board 1. See “Removing the Upper Cover” on page 64. 2. See “Removing the Card Reader Board (Discrete Only)” on page 71. NOTE: This procedure is only necessary for discrete models only. 3. Unlock the mainboard to USB cable connector. 4.
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5. Remove one (1) screw from the USB board. Step Size Quantity Screw Type USB Board M2*3 NOTE: The location of the bluetooth module may vary depending on your model. 6. Lift the USB board clear of the lower cover. Chapter 3...
Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 64. 2. See “Removing the USB Board” on page 73. NOTE: This procedure is only necessary for discrete models only. 3. Pry the Bluetooth board from the adhesive. Discrete 4.
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5. Lift the Bluetooth cable from the cable guides. Discrete Chapter 3...
Removing the ODD Connector Board (UMA Only) 1. See “Removing the Upper Cover” on page 64. 2. Unlock and disconnect the ODD FFC from the mainboard. 3. Lift the ODD connector board from the lower cover. Chapter 3...
Removing the Mainboard 1. See “Removing the Upper Cover” on page 64. 2. Disconnect the microphone cable from the mainboard. 3. Disconnect the LVDS cable from the mainboard. 4. Remove the LVDS cable and the DC-IN cable from the cable guide. Chapter 3...
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5. UMA: Remove the four (4) securing screws from the mainboard. Discrete: Remove the one (1) securing screw from the mainboard. Discrete Step Mainboard M2.5*5 (red callouts) (UMA Only) M2.5*5 (green callouts) CAUTION: Do not remove the mainboard completely. The mainboard is still connected to the chassis. 6.
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7. Carefully turn the mainboard over and place it on a clean, dust-free surface. CAUTION: Do not use excessive force when turning the mainboard over as it is still connected to the chassis by the power cable. 8. Disconnect the power cable. 9.
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10. Remove the adhesive tape from the Bluetooth cable. 11. Disconnect the Bluetooth cable from mainboard. Chapter 3...
Removing the Thermal Module 1. See “Removing the Upper Cover” on page 64. 2. Disconnect the fan cable. Discrete 3. Remove the four (4) securing screws (in reverse numerical order from screw 4 to 1) from the thermal module. In the discrete model, remove two (2) additional screws (in reverse numerical order from screw 6 to 5). Discrete Step Thermal Module...
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4. Carefully lift the thermal module clear of the mainboard. Discrete 5. Remove the adhesive tape securing the fan to the heatsink. NOTE: This procedure is only necessary for UMA models only. 6. Remove the fan from the heatsink. NOTE: This procedure is only necessary for UMA models only. Chapter 3...
Removing the CPU IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction. Place the CPU on a clean, dry surface when it is not installed. 1. See “Removing the Thermal Module” on page 82. 2.
Removing the LCD Assembly 1. See “Removing the Mainboard” on page 78. 2. Remove the adhesive tape securing the antennas to the lower cover. 3. Free the microphone cable from the cable guides as shown. Discrete 4. Free the black and white antenna cables from the cable guides as shown Chapter 3...
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5. Continue removing the white antenna cable from the cable guides. 6. Continue removing the black antenna cable from the cable guides. Discrete 7. Remove four (4) screws from the LCD assembly. Step Size Quantity Screw Type LCD Assembly M2.5*8 Chapter 3...
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8. Remove the LCD assembly from the lower cover. Chapter 3...
Removing the DC-IN Assembly 1. See “Removing the LCD Assembly” on page 85. 2. Lift the DC-IN cable from the lower cover. 3. Lift the DC-IN assembly from the lower cover. Chapter 3...
Removing the LCD Bezel 1. See “Removing the LCD Bezel” on page 90. 2. Remove the two bezel screw caps and screws. Step LCD Bezel M2.5*6 3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the side toward the top of the bezel, prying the covers apart.
Removing the Camera Module 1. See “Removing the LCD Bezel” on page 90. 2. Locate the camera module at the top of the LCD module and disconnect the camera cable. 3. Lift the camera module from the adhesive on the LCD cover. 4.
Removing the Inverter Board (LCD Only) 1. See “Removing the LCD Bezel” on page 90. 2. Remove the adhesive tape securing the inverter board cable to the LCD cover. 3. Remove one (1) screw from the inverter board. Step Inverter Board M2.5*5 4.
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5. Disconnect the inverter board cable going to the LVDS cable. 6. Lift the inverter board from the LCD cover. Chapter 3...
Removing the LCD/LED Panel 1. See “Removing the LCD Bezel” on page 90. 2. Remove the four (4) securing screws from the LCD/LED panel. Step LCD/LED Panel M2.5*5 3. Remove the cable from the cable guide. 4. Lift the LCD/LED Panel clear of the module. Size Quantity Screw Type...
Removing the LCD Brackets 1. See “Removing the LCD/LED Panel” on page 94. 2. Remove the six (6) securing screws (three on each side) from the LCD brackets. Step LCD Brackets M2*3 3. Remove the LCD brackets by pulling away from the LCD panel. Chapter 3 Size Quantity...
Removing the LVDS cable 1. See “Removing the LCD/LED Panel” on page 94. 2. Remove the LVDS cable from the back of the panel. 3. Peel back the mylar securing the LVDS cable. 4. Disconnect the LVDS cable and remove it from the panel. Chapter 3...
Removing the Microphone Cable 1. See “Removing the LCD/LED Panel” on page 94. 2. Remove the adhesive securing the microphone cable and antenna. 3. Peel back the foil tabs and remove the microphone cable from the cable channel. 4. Lift the microphone set clear of the panel. Chapter 3...
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5. Lift the microphone set clear of the panel. Chapter 3...
Removing the Antennas 1. See “Removing the LCD/LED Panel” on page 94. 2. Peel back the foil tabs securing the antenna to the LCD cover. 3. Remove the cable from the cable guides. 4. Using a flat plastic tool, pry the antenna assembly clear of the device. Chapter 3...
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5. Peel back the foil tabs securing the antenna to the LCD cover. 6. Remove the white antenna from the cable guides. 7. Using a flat plastic tool, pry the antenna assembly clear of the device. Chapter 3...
LCD Module Reassembly Procedure Replacing the Antennas 1. Adhere the white antenna assembly to the LCD cover. 2. Run the cable along the cable guides. 3. Fold over the foil tabs to secure the cable in place. Chapter 3...
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4. Adhere the black antenna assembly on the LCD cover. 5. Run the cable along the cable channel. 6. Fold over the foil tabs to secure the cable in place. Chapter 3...
Replacing the Microphone Cable 1. Place the microphone set in the panel. 2. Run the cable along the cable channel. IMPORTANT: Ensure that the cable runs between the callouts to avoid trapping when the panel is replaced in the LCD module. 3.
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4. Replace the adhesive tape securing the microphone cable and the antenna together. Chapter 3...
Replacing the LVDS Cable 1. Place the LVDS cable onto the back of the panel. 2. Connect the LVDS cable to the panel. 3. Replace the mylar to secure the LVDS cable. Chapter 3...
Replacing the LCD Brackets 1. Replace the LCD brackets to the LCD panel. 2. Replace the six (6) securing screws (three on each side) to the LCD panel brackets. Step LCD Brackets M2*3 Size Quantity Screw Type Chapter 3...
Replacing the LCD/LED Panel 1. Place the LCD panel in the LCD cover. 2. Run the cable along the guide in the LCD cover as shown. 3. Replace the four (4) securing screws to the LCD panel. Step LCD/LED Panel M2.5*5 Chapter 3 Size...
Replacing the Inverter Board (LCD Only) 1. Connect the inverter board cable going to the LVDS cable. 2. Connect the inverter board cable going to the LCD panel. 3. Place the inverter board onto the LCD cover and replace one (1) screw from the inverter board. Step Inverter Board M2.5*5...
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4. Replace the adhesive tape securing the inverter board cable to the LCD cover. Chapter 3...
Replacing the LCD Bezel 1. Replace the bezel and press down until there are no gaps between the bezel and the LCD cover. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. 2.
Main Module Reassembly Procedure Replacing the DC-IN Assembly 1. Place the DC-IN assembly into the lower cover. 2. Place the DC-IN cable into the lower cover as shown. Chapter 3...
Replacing the LCD Assembly 1. Place the LCD assembly on the lower cover. 2. Replace four (4) screws to secure the LCD assembly. Step LCD Assembly M2.5*8 3. Place the black antenna cable into the cable guides. Discrete Chapter 3 Size Quantity Screw Type...
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4. Place the white antenna cable into the cable guides. 5. Continue replacing the black and white antenna cables into the cable guides as shown 6. Place the microphone cable into the cable guides as shown. Discrete Chapter 3...
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7. Replace the adhesive tape to secure the antennas to the lower cover. Chapter 3...
Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place. Chapter 3...
Replacing the Thermal Module IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the thermal module. The following thermal grease/pad types are approved for use: CPU grease: Nano N302 • Honey well PCM45F-SP •...
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4. Replace the adhesive tape to the thermal module to secure the fan to the heatsink. NOTE: This procedure is only necessary for UMA models only. 5. Align the screw holes on the thermal module and mainboard then replace the module. Keep the module as level as possible to spread the thermal grease evenly.
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6. Replace the four (4) securing screws (in numerical order from screw 1 to screw 4) to secure the thermal module in place. In the discrete model, replace two (2) additional screws (in numerical order from screw 5 to 6). Discrete Step Thermal Module...
Replacing the Mainboard 1. Connect the Bluetooth to mainboard cable. 2. Apply the adhesive tape to secure the Bluetooth cable. 3. Place the mainboard on a clean, dust-free surface. Connect the power cable. Chapter 3...
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4. Place the mainboard in the chassis, left edge first to line up the I/O ports. NOTE: Ensure the I/O ports are positioned correctly through the casing. 5. UMA: Replace the four (4) screws to secure the mainboard. Discrete: Replace the one (1) screw to secure the mainboard. Discrete Step Mainboard...
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6. Place the LVDS cable and the DC-IN cable into the cable guide. 7. Connect the LVDS cable to the mainboard. 8. Connect the microphone cable to the mainboard. Chapter 3...
Replacing the ODD Connector Board (UMA Only) 1. Place the ODD connector board into the lower cover using the board pin. 2. Connect the ODD FFC to the mainboard and lock the connector. Chapter 3...
Replacing the Bluetooth Board 1. Place the Bluetooth cable into the cable guides. Discrete 2. Connect the Bluetooth cable to the Bluetooth module. Discrete 3. Place the Bluetooth board onto the adhesive. Discrete Chapter 3...
Replacing the USB Board 1. Place the USB board in the chassis. NOTE: The location of the bluetooth module may vary depending on your model. 2. Secure the one (1) screw on the USB board. Step USB Board M2*3 3. Adhere the FFC to the lower cover. Chapter 3 Size Quantity...
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4. Connect the USB cable to the mainboard and lock the connector. Chapter 3...
Replacing the Card Reader Board (Discrete Only) 1. Place the card reader board in the device. 2. Secure one (1) screw on the card reader board. Step Card Reader M2*3 Board 3. Adhere the FFC to the lower cover. Chapter 3 Size Quantity Screw Type...
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4. Connect the card reader cable and lock the connector. 5. Replace both pieces of adhesive tape to secure the FCC to the lower cover. Chapter 3...
Replacing the Touchpad FFC 1. Connect the touchpad FFC to the connector and lock the FFC locking latch. 2. Gently press on the FFC to adhere the cable to the upper cover 3. Replace the adhesive tape to secure the touchpad FFC. Chapter 3...
Replacing the Power Board NOTE: The power board may vary depending your model. 1. Pass the cable through the upper cover as shown. Turn the upper cover over and gently press down on the FFC to secure it to the upper cover. 2.
Replacing the Speaker Module 1. Place the speaker module onto the upper cover. 2. Place the speaker module cable into the cable guides as shown. Chapter 3...
Replacing the Upper Cover NOTE: The upper cover may vary in color depending on the model. 1. Place the upper cover on the lower cover as shown. Chapter 3...
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2. Connect the following three (3) cables to the mainboard. 3. Connect and lock the power board FFC (A). Chapter 3...
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4. Connect the speaker cable (B). 5. Connect and lock the touchpad FFC (C). Chapter 3...
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6. Replace the seven (7) screws to secure the upper cover as shown. Step Upper Cover M2.5*5 7. Turn the computer over. Replace the twelve (12) screws on the lower cover and four (4) screws in the battery bay. Step Lower Cover M2.5*8 (red callout)
Replacing the HDD Module 1. Place the HDD in the HDD carrier. 2. Replace the four (4) screws (two each side) to secure the carrier. Step HDD Carrier M3*3 3. Insert the HDD module, as indicated and lower it into place. Chapter 3 Size Quantity...
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4. Slide the HDD module in the direction of the arrow to connect the interface. Chapter 3...
Replacing the WLAN Module 1. Insert the WLAN Module into the WLAN socket. 2. Replace the one (1) screw to secure the module. Step WLAN Module M2*3 3. Connect the two (2) antenna cables to the module. NOTE: The black cable connects to the upper terminal (MAIN) and the white cable to the lower terminal (MAIN).
Replacing the DIMM Modules 1. Insert the DIMM module in place. 2. Press down to lock the DIMM module in place. 3. Repeat steps for the second DIMM module if present. Chapter 3...
Replacing the 3G Cover (Discrete Only) 1. Line up the left edge of the 3G cover with the device and lower into place. 2. Replace one (1) screw on the 3G cover. Step 3G Cover M2.5*8 Chapter 3 Size Quantity Screw Type...
Replacing the Lower Logic Door 1. Replace the lower logic door by first lining up the bottom edge and lowering the door into place. 2. Replace two (2) screws to secure the lower logic door. Step Logic Lower Door M2.5*8 Size Quantity Screw Type...
Replacing the ODD Module 1. Press the bezel into the tray, bottom edge first, to secure it to the ODD module. 2. Place the bracket on the ODD module. 3. Secure the ODD bracket with the two (2) screws. Step ODD Bracket M2*3 Chapter 3...
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4. Push the ODD module into the ODD bay until it is flush with the casing. 5. Replace the one (1) screw to secure the module. Step Size Quantity Screw Type ODD Module M2.5*8 Chapter 3...
Replacing the Keyboard 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard FPC to the mainboard and close the locking latch to secure the cable in place. 3. Replace the keyboard by first lining up the bottom edge. Press down firmly to lock. Chapter 3...
Replacing the SD Dummy Card 1. Insert the SD dummy card into the slot as shown. 2. Push until the card clicks into place and is flush with the casing. Chapter 3...
Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2). 2. Slide the battery lock in the direction shown to secure the battery in place. Chapter 3...
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 47. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel the Device Manager to determine that: • The device is properly installed. • There are no red Xs or yellow exclamation marks.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: •...
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Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
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Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.
Issue” on page 150.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
Post Codes These tables describe the POST codes and descriptions during the POST. Post Code Range Phase PostBDS Reserved SEC Phase POST Code Table Functionality Name (Include\ PostCode.h) SEC_SYSTEM_POWER_ON SEC_BEFORE_MICROCODE_PATCH SEC_AFTER_MICROCODE_PATCH SEC_SETUP_CAR_OK SEC_GO_TO_SECSTARTUP SEC_GO_TO_PEICORE PEI Phase POST Code Table: Functionality Name (Include\ PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT...
Power Board(Discrete) Item LED1 ON/OFF LED LED2 ON/OFF LED LED3 LED4 MEDIA LED LED5 LED6 LED7 WWAN LED LED8 Chapter 3 Description Item LED9 LED10 LED11 LED12 Description WLAN LED Power BTN...
Power Board(UMA) Item LED1 ON/OFF LED LED2 ON/OFF LED LED3 LED4 MEDIA LED LED5 LED6 LED7 WWAN LED LED8 Description Item LED9 LED10 LED11 LED12 Description WLAN LED Power BTN Chapter 3...
Clearing Password Check and BIOS Recovery This section provides you with the standard operating procedures of clearing password and BIOS recovery for the Aspire AS5552/AS5552G. The machine provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Steps for Clearing BIOS Password Check If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask...
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
LED Assembly Chapter 6 Description Acer Part No. LED Bezel LK.15606.009 LED Panel 60.R4F02.005 LVDS Cable w/o 50.R4F02.010 Camera LCD Brackets 33.R4F02.004 Camera 57.R4F02.001 LVDS Cable 50.R4F02.009 LED Cover 60.R4F02.004...
SAMSUNG 6 CELL 4400MAH MAIN COMMON ID:AS10D FOXCONN BLUETOOTH BRM 2046 BT3.0 (T60H928.33) F/W:861 FOXCONN BLUETOOTH ATH AR3011 (BT3.0) FOXCONN BLUETOOTH BRM 2070 (T77H114.01) BT 3.0 POWER BOARD-UMA POWER BOARD-DIS Acer Part No. AP.06501.026 AP.06503.024 AP.0650A.012 AP.09003.021 AP.0900A.005 BT.00405.013 BT.00603.111 BT.00604.049 BT.00605.062...
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2X2 BGN (HM) FOXCONN WIRELSS LAN ATHEROS HB95BG (HM) T77H121.10 FOXCONN WIRELESS LAN BROADCOM 4312H BG (HM) BLUE TOOTH CABLE-8PIN BLUE TOOTH CABLE-6PIN TP FFC DC-IN CABLE-65W DC-IN CABLE-90W Acer Part No. 55.R5202.002 55.R4F02.002 55.R5202.003 55.R4F02.003 NI.23600.066 NI.23600.073 NI.23600.072 NI.23600.077 NI.23600.053 50.R4F02.001...
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UPPER CASE ASSY, INCL.TP - DIS, BLACK UPPER CASE ASSY, INCL.TP - DIS, RED UPPER CASE ASSY, INCL.TP - DIS, BROWN LOWER CASE-UMA LOWER CASE-DIS UNILOAD DOOR-UMA UNILOAD DOOR-DIS 3G DOOR-DIS Acer Part No. 27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5.004 27.TAVV5.005 27.TAVV5.006 27.TAVV5.007 27.TAVV5.008...
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Category SPEAKER MISCELLANEOUS Description MIC SET-UMA MIC SET-DIS SPEAKER L LCD SCREW PAD Acer Part No. 23.R4F02.002 23.R5202.001 23.R4F02.003 47.R4F02.001 Chapter 6...
SCREW 2.5D 6L K 5.5D NI NL SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL SCREW 3.0D 3.0L K 4.9D NI SCREW 2.5D 3.2L K 6D NI SCREW 2.0D 3L K 3.5D ZK NL Acer Part No. 86.R4F02.001 86.R4F02.002 86.R4F02.003 86.R4F02.004 86.R4F02.005...
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Model AS5552G- EMEA Belgium P344G32Mnkk AS5552G- EMEA Baltic P344G32Mnkk AS5552G- EMEA Germany P344G32Mnkk AS5552G- EMEA Switzerland P344G32Mnkk AS5552G- P342G25Mnkk AS5552G- EMEA France N834G50Mnrr AS5552G- EMEA France N854G50Mnrr AS5552G- EMEA France P344G50Mnrr AS5552G- P343G32Bnrr Model AS5552G- CHINA China N852G32Mncc AS5552G- N854G32Bncc AS5552G- P342G25Mncc AS5552G-...
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Model AS5552G- EMEA Turkey P543G32Mnkk AS5552G- EMEA Turkey P344G50Mnkk AS5552G- EMEA Turkey N854G32Mnkk AS5552G- EMEA Turkey N853G32Mnkk AS5552G- EMEA Turkey N852G32Mnkk AS5552G- EMEA Turkey P342G32Mnkk AS5552G- CHINA China N852G32Mnkk AS5552G- EMEA Russia N854G50Mikk AS5552G- EMEA Portugal N854G32Mnkk AS5552G- EMEA N854G32Mnkk AS5552G- EMEA Italy...
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Model AS5552G- EMEA Switzerland N854G32Mnkk AS5552G- Australia/ N954G64Mnkk New Zealand AS5552G- Australia/ N954G50Bnkk New Zealand AS5552G- Australia/ N954G50Mnkk New Zealand AS5552G- P344G75Mnkk AS5552G- CHINA China N852G32Mnrr AS5552G- P543G32Mnrr AS5552G- EMEA France N834G50Mncc AS5552G- EMEA France N854G50Mncc AS5552G- EMEA France P344G50Mncc AS5552G- EMEA Turkey...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.