Before You Call For Service - GE PDW1800 Series Owner's Manual

Before you call for service...

Problem Possible Causes
Cloudiness on Combination of soft water and
glassware too much detergent
Low performing phosphate
free detergent
Water temperature entering the • This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Suds in the tub Wrong detergent
Rinse agent was spilled
Detergent left in Dishes or utensils are blocking
dispenser cups the detergent cup
Black or gray Aluminum utensils have
marks on dishes rubbed against dishes
Dishes don't dry Low inlet water temperature
Rinse agent dispenser is empty
Control panel responded Door may not be completely
to inputs but dishwasher closed
never filled with water
Water valve may be turned off
Stained tub interior
hard water minerals
Dishwasher won't run Fuse is blown or circuit breaker
is tripped
Power is turned off
Reboot your control
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What To Do
• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
• See A white film on glassware, dishware and the interior in this
Troubleshooting section.
• Use only automatic dishwasher detergents to avoid sudsing. Cascade
Automatic Dishwashing Detergents have been approved for use in all
GE Appliances dishwashers.
• Always wipe up rinse agent spills immediately.
• Reposition the dishes, so the water from the lower spray arm can flush
the detergent cup. See the Loading the dishwasher section.
• Reposition the tall utensils or heavy silverware that may be keeping the
dispenser cup door from opening. See the Loading the dishwasher
section.
• Don't place large bowls or pots directly under the detergent dispenser.
• Remove marks with a mild, abrasive cleaner.
• Make sure inlet water temperature is at least 120°F.
• Select a cycle that includes heated dry such as HEAVY or NORMAL.
• Check the rinse agent dispenser and fill as required.
• Make sure the door is firmly closed.
• Make sure water valve (usually located under the sink) is turned on.
• GE Appliances recommends Cascade
water mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Appliances Parts.
See back cover for ordering information. Alternatively, purchase Lemi
Shine (Part Number: WD10X10019) and follow the directions on the
label.
• Replace fuse or reset circuit breaker. Remove any other appliances from
the circuit.
• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
• Turn off power to the dishwasher (at circuit breaker or wall switch) for 30
seconds, then turn back on.
Complete Rinse Aid to help prevent hard
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