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CARE OF YOUR BOILER AND SYSTEM DURING THE GUARANTEE PERIOD AND BEYOND
1. Registration of Purchase
It is important to register the purchase of your Potterton
boiler to ensure you receive prompt and efficient handling in
the event your boiler requires attention during the guarantee
period.
To register your guarantee simply complete and detach the
Registration of Purchase form enclosed with these
instructions. It is important to include details of your installer
(if known) and to return the completed form to the Potterton
Registration Department.
2. During the Guarantee Period
In the event of any problems with your system or the
operation of your boiler, you should first call your installer. If
there is a fault with the boiler under guarantee which your
installer is unable to rectify, he will call Potterton Service
Operations. For 12 months after the date of installation of the
boiler (or 18 months from the date of manufacture,
whichever is the shorter), Potterton will attend to any
manufacturing defect, on the appliance only (not the system
or ancillary controls), free of charge for parts and labour,
subject to there being no misuse or abuse. This does not
affect your statutory rights.
Service visits by Potterton Service Operations outside the
terms of the boiler guarantee will be charged for both parts
and labour at our normal rates for chargeable work.
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Supplied By www.heating spares.co Tel. 0161 620 6677
During the period of the boiler guarantee, Potterton will only
be responsible for the costs of work done by them or on their
instructions by their Agent. We cannot accept any liability for
expenditure or work done by other parties without our
knowledge and/or approval.
3. Safety Check/Routine Maintenance
It is strongly recommended you have your boiler checked
annually for safety and to have routine maintenance. This
should be carried out by a CORGI Registered
Installer/Service Agent or Potterton Service Operations to
comply with the requirements of the Gas Safety (Installation
and Use) Regulations 1994
4. Boiler Breakdown Insurance
We are pleased to offer you the opportunity to protect your
investment once your boiler guarantee has expired, by the
payment of an annual premium. You can continue with this
insurance for the normal life of your boiler and you will find a
special 30 day introductory offer for second year cover
together with a card to register your purchase, as part of the
'User Pack' supplied with your boiler.
If you have not been handed a Registration
Card/Optional 2nd Year Breakdown Insurance
Offer, please contact the Potterton
Registration Department for a copy by telephoning 0181
944 4972
Publication No. 559432/0296
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