Important Service Information; Strategy For Replacing Frus - Lenovo ThinkPad T61 Hardware Maintenance Manual

Important service information

This chapter presents following important service information:
v "Strategy for replacing FRUs"
v "Strategy for replacing FRUs for CTO, CMV, and GAV" on page 17
v "Important information about replacing RoHS compliant FRUs" on page 19

Strategy for replacing FRUs

Use the following strategy to prevent unnecessary expense for replacing and
servicing FRUs:
v If you are instructed to replace a FRU but the replacement does not correct the
© Copyright Lenovo 2007
– "Strategy for replacing a hard disk drive" on page 16
– "Important notice for replacing a system board" on page 16
– "How to use error messages" on page 16
– "Product definition" on page 17
– "FRU identification for CTO, CMV, and GAV products" on page 17
Important:
BIOS and device driver fixes are customer-installable. The BIOS and device
drivers are posted on the customer support site http://www.lenovo.com/support
Advise customers to contact the Customer Support Center at 800-426-7378 if they
need assistance in obtaining or installing any software fixes, drivers, and BIOS
downloads.
Customers in Canada should call the Customer Support Center at 800-565-3344
for assistance or download information.
Before replacing parts:
Make sure that all software fixes, drivers, and BIOS downloads are installed
before replacing any FRUs listed in this manual.
After a system board is replaced, ensure that the latest BIOS is loaded to the
system board before completing the service action.
To download software fixes, drivers, and BIOS, do as follows:
1. Go to http://www.lenovo.com/support
2. Enter the product number of the computer or press Auto-detect button on the
screen.
3. Select Downloads and drivers.
4. Follow the directions on the screen and install the necessary software.
problem, reinstall the original FRU before you continue.
15