Panasonic DMR-BW500 Operating Instructions Manual page 108

Troubleshooting guide
Play
Play fails to start even when
[1] (PLAY) is pressed.
Play starts but then stops
immediately.
Audio and video momentarily
pause.
BD-Video or DVD-Video is not
played.
Alternative soundtrack and
subtitles cannot be selected.
No subtitles.
Angle cannot be changed.
You have forgotten your ratings
password.
You want to cancel the ratings
level.
Image for the Quick View is not
smooth.
The resume play function does
not work.
Time Slip, Manual Skip, etc. does
not work.
Slow-motion playback does not
go reverse.
Reverse frame-by-frame does not
work properly.
Cannot see the beginning of the
title played.
Edit
Available disc space does not
increase even after deleting a
title.
Cannot edit.
Cannot format.
Cannot mark the start point or
the end point during "Partial
Delete" operation.
Cannot create a playlist.
RQT9131
108
≥Insert the disc correctly with the label facing up.
≥The disc is dirty.
≥You tried to play a blank disc or disc unplayable on this unit.
≥You tried to play a +RW that needs to be finalised on the equipment used for recording.
≥You may be able to copy a "One time only recording" title that was recorded to DVD-RAM
using a different Panasonic DVD Recorder to this unit's HDD, but play is not possible due to
copyright protection.
≥When recording to DVD-RAM using "EP (8 hours)" mode, play may not be possible on DVD
players that are compatible with DVD-RAM. In this case use "EP (6 hours)" mode.
≥You cannot playback while executing the "Recording via AV3 input" or when recording from
the DV input.
≥Make sure that the TV is turned on. If the menu or messages are displayed, follow the
on-screen instructions.
≥This occurs between playlist chapters.
≥This occurs between chapters and with partially deleted titles on finalised DVD-R, DVD-R DL,
DVD-RW (DVD-Video format), +R, +R DL and +RW that have been copied using the high
speed mode.
≥This occurs as scenes change during Quick View.
≥[-R]DL] [+R]DL] When playing a title recorded on both layers, the unit automatically switches
between layers and plays the title in the same way as a normal programme. However, video
and audio may momentarily cut out when the unit is switching layers.
≥You have set a ratings level to limit BD-Video or DVD-Video play. Change this setting.
≥Ensure the disc is for the correct BD-Video region code or DVD-Video region number, and is
not defective.
≥[BD-V] You cannot playback while recording in recording mode other than DR mode.
≥The languages are not recorded on the disc.
≥You may not be able to use the on-screen menus to change the soundtrack and subtitles on
some discs. Use the disc's menus to make changes.
≥Subtitles are not recorded on the disc.
≥Turn the subtitles on. Set "Subtitle" on the on-screen menu to "On".
≥Angles can only be changed during scenes where different angles are recorded.
≥The ratings level returns to the factory preset. While the disc tray is open, press [DRIVE
SELECT] to select the BD drive, then press and hold [¥ REC] and [1] (PLAY) on the main
unit at the same time for 5 or more seconds ("INIT" will appear on the unit's display).
≥Image may not be played back smoothly in case of DR mode titles or [BD-V] [AVCHD].
≥Memorized positions are cancelled when
– open the disc tray.
– [SD] [CD] [USB] turn off the power.
([HDD] Will not be cancelled)
≥Time Slip does not work when the unit's "TV System" settings are different from the title
recorded on the disc.
≥Slow-motion playback in reverse does not work for title that has copied the AVCHD and [BD-V]
[AVCHD].
≥[BD-V] [AVCHD] Reverse frame-by-frame cannot be done.
≥Frame-by-frame backward for titles that have copied the AVCHD will be reversed in 10 frame
units.
≥(If connecting to a TV that supports VIERA Link with an HDMI cable)
When [1] (PLAY) is pressed on this unit's remote control, you may not be able to see the
beginning of the title played until the picture is displayed on the TV. Using [:], return to the
beginning of the title.
≥Available disc space does not increase after deleting on BD-R, DVD-R, DVD-R DL, +R or +R
DL.
≥Disc space increases only when the last recorded title is deleted on DVD-RW (DVD-Video
format) and +RW. The disc space does not increase when any other titles are deleted.
≥You may not be able to edit on the HDD if there is no available space.
Delete any unwanted titles to create empty space.
≥The disc is dirty. Wipe with a damp cloth and then wipe dry.
≥You tried formatting a disc that you may not be able to use in this unit.
≥These operations are not possible with still pictures.
≥You cannot set points if they are too close to each other. You cannot set an end point before
a start point.
≥Creation or editing of playlists cannot be done on this unit.
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