Accu-Chek COMPACT PLUS User Manual page 119

Another device with an infrared source turned on or a strong
light source is too close to the two infrared windows.
Remove the device or light source and start the download
again.
An object, for instance, is blocking communication between
the two infrared windows.
Remove the object and start the download again.
An error occurred at the receiving end.
Read the relevant manual(s).
If you already have a hardware or software product from Roche
i
Diagnostics to enable you to transfer and evaluate results, it may
not recognize more recent meters, so the results will not be
downloaded. You may need a more recent software version for
your hardware or software product. In this case please call
Accu-Chek Customer Care at 1-800-363-7949.
Data transfer does not follow the IrDA standard (IrDA stands for
i
Infrared Data Association).
Using the meter as an electronic notebook
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