Appendix - Onkyo TX-RZ1100 Basic Manual

> Specifications > Settings > Listening Modes > Playback Function
Audio
• Make sure that the speaker setup microphone is not still
connected.
• Confirm that the connection between the output jack on
the device and the input jack on this unit is correct.
• Make sure that none of the connecting cables are bent,
twisted, or damaged.
• If the MUTE indicator on the display flashes, press
on the remote controller to cancel muting.
• While headphones are connected to the PHONES jack,
no sound is output from the speakers.
• When "Source" - "Audio Select" - "PCM Fixed Mode" in
the Setup menu is set to "On", no sound is played when
signals other than PCM are input. Change the setting to
Off.
Check the following if the above does not fix the problem:
■ There is no sound from the TV
• Change the input selector on this unit to the position of
the terminal to which the TV is connected.
• If the TV doesn't support the ARC function, along with
connection by HDMI, connect the TV and this unit using
a digital optical cable, digital coaxial cable, or analog
audio cable.
■ No sound from a connected player
• Change the input selector on this unit to the position of
the terminal to which the player is connected.
• Check the digital audio output setting on the connected
component. On some game consoles, such as those
that support DVD, the default setting is off.
• With some DVD-Video discs, you need to select an
audio output format from a menu.
■ A speaker produces no sound
• Make sure that the polarity of the speaker cables (＋/－)
is correct, and that no bare wires are in contact with the
metal part of speaker terminals.
• Make sure that the speaker cables are not shorting.
• Check how to connect the speakers in the Basic Manual
that the speaker connections have been made correctly.
Settings for the speaker connection environment need
68
to be made in "AccuEQ Room Calibration" in Initial
Setup. Check in "Initial Setup" in the Basic Manual.
• Depending on the source and current listening mode,
not much sound may be produced by the surround
speakers. Select another listening mode to see if sound
is output.
• If you are installing surround back speakers (for
compatible models only), surround speakers are
required.
■ The subwoofer produces no sound
• When you play source material that contains no
information in the LFE channel, the subwoofer produces
no sound.
• When " Speaker" - "Crossover" - "Front" in the Setup
menu is set to "Full Band" and during 2ch input such
as from the TV or music, the low range elements will
be output from the front speakers rather than from
the subwoofer. If you would rather output from the
subwoofer, make one of the following settings.
– Change "Front" setting to the crossover frequency
value other than "Full Band":
The range below the frequency you specify will
be output from the subwoofer rather than the
front speakers. We do not recommend changing
this if your front speakers have good low range
reproduction capabilities.
– Change "Double Bass" setting to "On":
The low range elements will be output from both the
front speakers and the subwoofer. This may mean
that there is too much bass. We recommend that you
do not change the setting or change "Front" setting
to the crossover frequency value other than "Full
Band" if this happens.
■ Noise can be heard
• Using cable ties to bundle audio cables with power
cords, speaker cables, etc. may degrade the audio
performance, so refrain from doing it.
• An audio cable may be picking up interference. Try
repositioning your cables.
■ The beginning of audio received by an HDMI IN
cannot be heard
> Basic Manual
Troubleshooting
• Since it takes longer to identify the format of an HDMI
signal than it does for other digital audio signals, audio
output may not start immediately.

| Appendix