Replacing Rack Rails; Post-Replacement Procedures; Start Up The Storage Controller; Send Diagnostic Data Using Dell Supportassist - Dell SC9000 Owner's Manual

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Replacing Rack Rails

Rack rails are used to install the storage controller into a rack.
Prerequisites
1.
Use SupportAssist to send diagnostic data to Dell Technical Support Services.
2.
Shut down the storage controller using the Dell Storage Client.
About this task
Use this procedure to replace rack rails.
NOTE: Replacing rack rails must be performed during a scheduled maintenance window when the
Storage Center system is unavailable to the network.
Steps
1.
Make sure all the cables are labeled.
2.
Disconnect all of the cables from the storage controller.
3.
Remove the screws that secure the chassis to the rack.
4.
Remove the storage controller from the rack rails.
5.
Remove the rack rails from the rack.
6.
Install the replacement rack rails in the rack.
7.
Install the storage controller in the rack rails.
8.
Reconnect the cables to the storage controller.
9.

Start up the storage controller.

Next steps
Use SupportAssist to send diagnostic data to Dell Technical Support Services.

Post-Replacement Procedures

Start up the storage controller (if it was previously shut down) and use SupportAssist to send diagnostic
data to Dell Technical Support Services.
Start Up the Storage Controller
If the storage controller was previously shut down, perform this procedure to start it up.
1.
Plug the power cables into the PSUs of the storage controller.
2.
Turn on the storage controller by pressing the power switch on the storage controller.
3.
Use the Dell Storage Client to make sure that the replacement part is recognized and shown as up
and running.

Send Diagnostic Data Using Dell SupportAssist

Use the Dell SupportAssist to send diagnostic data to Dell Technical Support Services.
1.
Use the Dell Storage Client to connect to the storage system.
2.
Click Send SupportAssist Data Now. The Send Support Assist Data Now dialog box appears.
3.
Select Storage Center Configuration and Detailed Logs.
4.
Click OK.
14
Replacing SC9000 Storage System Components

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